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Holiday Inn Express Jakarta Pluit Citygate by IHG

3.5 star property

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Photo gallery for Holiday Inn Express Jakarta Pluit Citygate by IHG

Exterior
Free daily continental breakfast
City view
View from room
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Emporium Pluit Mall 10th Floor, Jl. Pluit Selatan Raya, Jakarta, Jakarta, 14440
  • Place, Emporium Pluit Mall
    ‪1 min walk‬
  • Place, Mesjid Jami Angke Al-Anwar
    ‪4 min drive‬
  • Place, Dunia Fantasi
    ‪9 min drive‬
  • Airport, Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪36 min drive‬

Room options

View all photos for Standard Room (Free Breakfast)

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room (Free Breakfast)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed (Free Breakfast)

Standard Room, 1 Queen Bed (Free Breakfast)

Standard Room, 1 Queen Bed (Free Breakfast)

8.6 out of 10
Excellent
(10 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Accessible (with Free Breakfast)

View from room

Standard Room, 1 Queen Bed, Accessible (with Free Breakfast)

  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds (Free Breakfast)

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 2 Single Beds (Free Breakfast)

7.0 out of 10
Good
(8 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed (High Floor with Free Breakfast)

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 1 Queen Bed (High Floor with Free Breakfast)

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Corner (with Free Breakfast)

Standard Room, 1 Queen Bed, Corner (with Free Breakfast)

Standard Room, 1 Queen Bed, Corner (with Free Breakfast)

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Single Bed (High Floor with Free Breakfast)

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 1 Single Bed (High Floor with Free Breakfast)

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

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About this property

Holiday Inn Express Jakarta Pluit Citygate by IHG

A restaurant, a 24-hour fitness center, and a snack bar/deli are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, conference space, and dry cleaning.
Holiday Inn Express Jakarta Pluit Citygate by IHG offers 297 accommodations with laptop-compatible safes and complimentary bottled water. Pillowtop beds feature down comforters and premium bedding. 32-inch LCD televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with hydromassage showerheads, slippers, complimentary toiletries, and hair dryers.

This Jakarta hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
With your stay at Holiday Inn Express Jakarta Pluit Citygate by IHG, you're connected to a shopping center and just a quick walk from Emporium Pluit Mall. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Onsite recreation includes a 24-hour gym
  • 7 minutes by car from Dunia Fantasi and 9 minutes from Mangga Dua Square
Along with a restaurant, there's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 2056 square feet (191 square meters) and includes conference space. A 24-hour fitness center, a terrace, and multilingual staff are also featured at the business-friendly Holiday Inn Express Jakarta Pluit Citygate by IHG. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Jakarta hotel.

Guests are served free continental breakfast daily from 6:00 AM to 10:00 AM.
Holiday Inn Express Jakarta Pluit Citygate by IHG has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Shopping
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 2,056 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (110 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 2014
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Holiday Inn Express Jakarta Pluit Citygate by IHG

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Holiday Inn Express Jakarta Pluit
Holiday Inn Express Jakarta Pluit Citygate
Holiday Inn Express Pluit
Holiday Inn Express Pluit Citygate
Holiday Inn Express Pluit Citygate Hotel
Holiday Inn Express Pluit Citygate Hotel Jakarta
Holiday Inn Express Jakarta Pluit Citygate Hotel
Inn Express Pluit Citygate
Holiday Inn Express Jakarta Pluit Citygate

Holiday Inn Express Jakarta Pluit Citygate by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 161 out of 540 reviews
Rating 8 - Good. 242 out of 540 reviews
Rating 6 - Okay. 84 out of 540 reviews
Rating 4 - Poor. 37 out of 540 reviews
Rating 2 - Terrible. 16 out of 540 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Tooma

Liked: Cleanliness, staff & service, amenities
Staff friendly like usual...breakfast buffet excellent...room okay
Stayed 1 night in Dec 2025
Verified

4/10 Poor

Damond

Liked: Staff & service
Long walk to get to the hotel lobby. Leaking many places in the restaurant and hotel walkway during heavy downpour. Slippy and dangerous. Breakfast definitely can be improved.
Stayed 1 night in Jan 2026
Verified

8/10 Good

constantijn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast check inn, clean room
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Louis

Liked: Cleanliness, amenities, property conditions & facilities
Good service
Stayed 3 nights in Sep 2025
Verified

6/10 Okay

Tat Fai

Liked: Staff & service
Disliked: Cleanliness, amenities
Room condition can be improved. Shower water is weak and just barely warm (finally need to change to another room). Towels are old in little grey colour, not clean white. Others are acceptable for short stay business trip. Nice people.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Hideaki

Location is ok
Stayed 7 nights in Aug 2025
Verified

10/10 Excellent

Gunawan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel with superb Breakfast!
Stayed 3 nights in Apr 2024
Verified

2/10 Terrible

Freedom

Cannot find my left amenities bag! I mistakenly left my bag there but they said cannot find anything left behind. And I am very sure about this… Cannot trust the staffs anymore
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

CHINMING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice palce
Stayed 1 night in May 2025
Verified

10/10 Excellent

HOCK TIAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always choose holiday inn hotel in any destination in the world due to its excellent self-service washers and dryers.
Stayed 9 nights in Mar 2025
Verified

4/10 Poor

Herman

Liked: Staff & service
Disliked: Cleanliness
The property is old and dirty. Front desk is surrounded by luggages like warehouse. Noisy and unorganized. Towels are dirty. Rest room is super small and floor is getting wet because no door to close when taking shower. The elevator is fast. Carpet is dirty. Staffs are polite and nice. This is not Holiday Inn Express like we know in the US.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, just 1min walk to Emporium Mall. Rooms look fairly newly furnished, spacious, clean n good housekeeping. The breakfast has a wide range of delicipus hot Indo foods (the widest for any Holiday Inn Express i have stayed).
Stayed 2 nights in Jul 2025
Verified

6/10 Okay

Makmur

Liked: Staff & service
Good location n very convinient. Access to airport and food is great
Stayed 5 nights in Feb 2024
Verified

4/10 Poor

Vincent Bernard

Disliked: Cleanliness
On the first night of my business trip, the room smelled musky upon entering, but since my arrival was at midnight, I just tried to sleep it off. But the sheets felt uncomfortable. During the morning, I was horrified to find my bed sheets discolored and dirty. Upon going to the toilet, the bath towels look horrible, worse than rags to be used on the floor. They were terribly norñt white, smelled funky. Finally, I smelled smoke coming from the air vent.
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Jose

Disliked: Cleanliness, amenities, property conditions & facilities
The room was in mid condition like it has not been cleaned in a while, but aside from that, the ac did not seem to cool enough, and had to get serviced during my stay, also de patio area was incredibly dirty with cigarette butt all over
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get around from this location
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Kee Leong, Jackie

Liked: Cleanliness, staff & service, amenities
The hotel is well priced and very convenient, jist next to Emporium Pluit City. Breakfast is nice too.
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities
I like the fact that it is connected to a shopping center where you can eat as well.
Stayed 3 nights in May 2023
Verified

8/10 Good

Ann Aik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 4 nights in Nov 2023
Verified

8/10 Good

Kristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, breakfast was a bit disappointing.
Stayed 5 nights in Jun 2024
Verified

10/10 Excellent

Agha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Richard at front desk was very helpful.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service
Staff was very nice
Stayed 2 nights in Dec 2022
Verified

2/10 Terrible

Herman

Disliked: Cleanliness, property conditions & facilities
They shutdown elevator to save electricity I was stuck at 8th floor I had to call to get help 4:30am to catch flight to HongKong. They told me late at night or early morning they shutdown elevator. This is illegal and unacceptable. I will report to Holiday Inn in the US. Also floor was wet due to roof leaking. They did not fix since last year I came in the same area was leaking. Lastly they will not print me the invoice with the reason I booked thru Expedia 3rd party. I will not stay at this hotel anymore because they are not Holiday inn quality.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Swee Heng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location
Stayed 1 night in Feb 2023