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Quality Suites NYC Gateway

2.5 star property

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Photo gallery for Quality Suites NYC Gateway

Suite, Non-Smoking, 1 King Bed with Sofa Bed and Jacuzzi
Lobby
In-room safe, desk, iron/ironing board, free cots/infant beds
Suite, Non-Smoking, 1 King Bed with Sofa Bed and Jacuzzi | Jetted bathtub
Front of property – evening/night

Reviews

7.0 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services
  • Laundry room

Explore the area

View in a map
1200 Tonnelle Ave, North Bergen, NJ, 07047
  • Place, Croxton
    ‪6 min walk‬
  • Place, Hudson River Waterfront Walkway
    ‪4 min drive‬
  • Place, Hoboken Waterfront
    ‪6 min drive‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪16 min drive‬

Room options

View all photos for Suite, Non-Smoking, 1 King Bed with Sofa Bed

Suite, Non-Smoking, 1 King Bed with Sofa Bed

Suite, Non-Smoking, 1 King Bed with Sofa Bed

  • 33 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Suite, Non-Smoking, 2 Queen Beds with Sofa Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, Non-Smoking, 2 Queen Beds with Sofa Bed

7.6 out of 10
Good
(69 reviews)
  • 33 sq m
  • Sleeps 5
  • 2 Queen Beds OR 1 Double Sofa Bed

View all photos for Suite, Non-Smoking, 1 King Bed with Sofa Bed and Jacuzzi

Suite, Non-Smoking, 1 King Bed with Sofa Bed and Jacuzzi

Suite, Non-Smoking, 1 King Bed with Sofa Bed and Jacuzzi

  • 42 sq m
  • Sleeps 3
  • 2 Double Sofa Beds OR 1 King Bed

View all photos for Suite, Non-Smoking, 1 King Bed with Sofa Bed, Kitchenette with Electric Cook Top

Suite, Non-Smoking, 1 King Bed with Sofa Bed, Kitchenette with Electric Cook Top

Suite, Non-Smoking, 1 King Bed with Sofa Bed, Kitchenette with Electric Cook Top

  • 33 sq m
  • Sleeps 4
  • 2 Double Sofa Beds OR 1 King Bed

View all photos for Suite, Non-Smoking, 2 Queen Beds with Sofa Bed, Kitchenette with Electric Cook Top

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, Non-Smoking, 2 Queen Beds with Sofa Bed, Kitchenette with Electric Cook Top

  • 33 sq m
  • Sleeps 6
  • 2 Double Sofa Beds OR 2 Queen Beds

View all photos for Suite, Non-Smoking, 2 Queen Beds Accessible with Sofa Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, Non-Smoking, 2 Queen Beds Accessible with Sofa Bed

7.2 out of 10
Good
(7 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Quality Suites NYC Gateway

Hotel in North Bergen with free parking
This smoke-free hotel features a fitness center, a 24-hour business center, and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite.
Quality Suites NYC Gateway offers 67 accommodations with safes and complimentary newspapers. 46-inch LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

Our customers tell us they can't get enough of the helpful staff at Quality Suites NYC Gateway. During your stay, you'll be close to Jacob K. Javits Convention Center. Free WiFi in public areas, free self parking, and a gym are available.
  • Free WiFi
  • Free self parking
  • RV/bus/truck parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 6 minutes by car from American Dream and 7 minutes from MetLife Stadium
  • Local-area shuttle service available for a fee
A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. A fitness center, a vending machine, and tour/ticket assistance are also featured at the business-friendly Quality Suites NYC Gateway. Limited free parking is available on a first-come, first-served basis.

This North Bergen hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free self parking on site
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 46-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children 7 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 150 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 5 children 7 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Quality Suites NYC Gateway.

Property is also known as

Comfort Suites Hotel North Bergen
Quality Suites NYC Gateway Hotel
North Bergen Comfort Suites
Comfort Suites North Bergen Hotel North Bergen
Comfort Suites North Bergen Hotel
Quality Suites NYC Gateway North Bergen
Quality Suites NYC Gateway Hotel North Bergen

Quality Suites NYC Gateway Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 373 out of 1114 reviews
Rating 8 - Good. 242 out of 1114 reviews
Rating 6 - Okay. 198 out of 1114 reviews
Rating 4 - Poor. 118 out of 1114 reviews
Rating 2 - Terrible. 183 out of 1114 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

Reviews

8/10 Good

Tzvetelina

Stayed 1 night in Nov 2025

10/10 Excellent

ANTHONY

Stayed 1 night in Nov 2025

10/10 Excellent

Ernixh

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Nice staff
Stayed 1 night in Nov 2025

10/10 Excellent

Renata

Liked: Cleanliness, amenities
Great staff Clean room good for the price you pay and breakfast was good
Stayed 3 nights in Oct 2025

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service
I booked this room for my wife's birthday, and sadly for her it was a complete disappointment. The room looks like it hasn't had an upgrade since the day the hotel was built (I assume in the late 70's or early 80's, judging my the decor). Door looked like it has been broken into in the past and card lock was very hard to use. Whole place smelled strongly of harsh cleaning products. Floor was sticky. Burn hole in carpet right outside the door. Ceiling patched together over the hot tub. Bathtub shower fixture wouldn't turn on unless you held it with force for a few minutes while water pressure increased enough to lock nozzel. TV wasn't working and had to call front desk to have it reset. Scratched furniture. Broken handle on closet door. Breakfast area in the morning was filthy and only had carbs and a few apples and small yogurts. I asked about eggs and the staff laughed at me. The only good thing this hotel has going for it is proximity to NYC, but beware that you are right on highway and across from a train yard, so expect a lot of noise. I would not give this place a second chance.
Stayed 1 night in Nov 2025

8/10 Good

Andrei

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: good value for the price. Hotel’s convenient location. Free parking. There is a shuttle from the hotel to Manhattan. Cons: some of the rooms have old bad smelling carpet but looks like they are working on it >> my cousin’s room had LVP instead of carpet and there was stuck of LVP flooring in unopened boxes on the first floor. Bathrooms have damages that require updates (bathtubs and sinks with cracks). Breakfast is very poorly served. There was no restroom available to the public on the first floor so when our two families arrived early with three kids, we had to go to another hotel to use their restroom.
Stayed 3 nights in Oct 2025

8/10 Good

Jaraye

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent hotel and comfortable work a breakfast
Stayed 1 night in Nov 2025

10/10 Excellent

Nazahat

Stayed 1 night in Oct 2025

2/10 Terrible

Shanice

Disliked: Cleanliness
The rooms wasn’t cleaned properly. We asked for a change of room and the tub was rusty so it really didn’t make a difference. Housekeeping team need to spend more time and pay attention. It’s not nice to see hair al over the beds and tub.
Stayed 2 nights in Oct 2025

2/10 Terrible

Juliana

Disliked: Cleanliness, amenities, property conditions & facilities
Wish I could give zero stars. I had an overnight stay here two days ago upon entry. I noticed that the shower was still wet, and there were stray hairs in the bathroom, which got me looking around the room more. I stripped the bed and found bugs in the room. I went downstairs to customer service where they went up to the room to tell me they didn’t see anything for themselves, but if I wanted to switch rooms, I could, even though I had clear video footage of a bug crawling across the bed. I told him I didn’t want to stay at the hotel property and I wanted a refund for my money since I wasn’t staying in a dirty hotel and they told me the only thing they could do is wait for a supervisor to come in the morning when I called in the morning I got sent to voicemail and haven’t heard anything since
Stayed 1 night in Oct 2025

2/10 Terrible

Brandon

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room, was not as pictured or described. Run down, the breakfast was awful. Not worth the amount paid for the room. Will never stay again. The hotel had an awful smell throughout.
Stayed 1 night in Oct 2025

2/10 Terrible

Brandon

Disliked: Cleanliness, amenities, property conditions & facilities
First I’ll start by saying there cockroaches that I didn’t see until late at night 6 in the bathtub, 2 around the jacuzzi, 4 around the sink, even took some photos of them. Then the jacuzzi seemed out dated need to fix the lines bc some of them were not shooting out water. Then trying to sleep and you could hear upstairs running around sounded like very thin walls or ceiling. I was disappointed that none of the pop machines were not working and also the room smelled musty, I didn’t feel like the staff were all that friendly. It was just hard to sleep. This place needs a uplift
Stayed 1 night in Oct 2025

6/10 Okay

Larry

Liked: Cleanliness
Room was nice and clean
Stayed 1 night in Oct 2025

10/10 Excellent

Paige

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Clean, okay breakfast options mostly kid friendly items, easy check in and out process.
Stayed 2 nights in Oct 2025

10/10 Excellent

Lizbeth

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Spotless and staff are excellent, its always my go to place when I visit NYC!
Stayed 1 night in Oct 2025

6/10 Okay

Lorelei

Travelled with family
Liked: Cleanliness, staff & service
room was in good condition, off the beaten path, staff was very kind and great service.
Stayed 1 night in Oct 2025

4/10 Poor

Tyshawn

Stayed 1 night in Oct 2025

6/10 Okay

Nicole

Travelled with family and small children
Liked: Staff & service
Staff were courteous and helpful.
Stayed 2 nights in Oct 2025

8/10 Good

Nicole

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was what I expected, everything is pretty average for an affordable last-minute stay. Staff was very friendly & helpful and my only complaint or recommendation would be to upgrade or fix up the bathrooms. The bathtub was not the cleanest and definitely had some wear and tear that should be up-to-date. Other than that the day was fine.
Stayed 1 night in Oct 2025

10/10 Excellent

Lorelei

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice staff
Stayed 1 night in Oct 2025

2/10 Terrible

Accessway

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horror place.

This place is horrible. We can’t even stay for minutes before we departed. Hote.com please respectfully take this place off your list. Staff, odor, environment…so on and so forth. In a second I was demoralized with their services. Zero star for them.
Stayed 1 night in Oct 2025

10/10 Excellent

josh

Liked: Cleanliness
Stayed 1 night in Oct 2025

8/10 Good

Wilson

Travelled with family
Liked: Cleanliness, staff & service
The tub had rust stains, other than that the room and bath were kept clean. The hotel just needs to be updated. Staff were friendly overall and flexible with requests which warranted a high score
Stayed 1 night in Oct 2025

2/10 Terrible

Sujit

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2025

2/10 Terrible

Brandon

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible place and terrible service the are races
Stayed 1 night in Oct 2025