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"The rooms were comfortable, spacious and very clean. Our stay was enjoyable and the staff were friendly. The hotel is undergoing renovations and chan ... " More

By a verified traveller on Tue 29 Aug 2017

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Chalet, 1 Bedroom

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
€32* Per night/room 30 May - 31 May

Hotel Suite

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Superior Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Chalet, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Twin Guest Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Chalet, 2 Bedroom

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Hotel Description

During your stay at Emerald Resort & Casino, you're just a quick walk from Emerald Resort & Casino. Enjoy features like free self-parking, a free manager's reception and a free casino shuttle.

  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy international cuisine at High Stakes Restaurant, one of the property's 5 restaurants and 9 bars/lounges
  • Buffet breakfast served daily for a fee
  • Splash around at the water park with a waterslide or swim in the outdoor pool
  • Indulge with body treatments, deep-tissue massages or manicures and pedicures at the spa
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a steam room, a sauna and mini golf
  • Steps from Emerald Resort & Casino and 10 minutes on foot from Aquadome
  • Free casino shuttle service

Emerald Resort & Casino ratings based on 2 Verified Reviews

Review Summary
2.5 out of 5 2.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 2.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Emerald Resort & Casino

Everyone (2)
4 out of 5

Nice Self catering Chalets

Pros: The shuttle to the nearby casino was good, the animal park, game drive and water park were excellent.
Cons: The toilet and bathroom facilities need attention, the TV in the room could do with being larger (small screen in a large room looks wrong)
Location: Game drive and animal park, water park, casino and restaurants are all close by
The rooms were comfortable, spacious and very clean. Our stay was enjoyable and the staff were friendly. The hotel is undergoing renovations and changes to their facilities, and I would recommend that they rethink the toilet and bathroom facilities - a hand basin in a toilet that small just takes up space that is needed for your knees, and I think that a proper shower stall would suit the room better than the bath and hand spary that they have.

Posted by , from London on 29 Aug 2017

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1 out of 5

Posted by on 26 Nov 2022

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Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from 25 July to 5 August:

  • Water park

Property Features

Emerald Resort & Casino offers its guests a full-service spa, a water park (surcharge), and a waterslide. There are 5 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 9 bars/lounges. A free manager's reception is offered daily. Business amenities include a business centre and a meeting room. A casino, an outdoor pool, and a sauna are also featured at the family-friendly Emerald Resort & Casino. You'll have access to the health club at a partner property. An airport shuttle (available on request) and a shopping centre shuttle are available for a fee. Self parking is free. The property offers extended parking privileges. This 4-star Vanderbijlpark hotel is smoke free.

  • 78 guestrooms or units
  • 2 levels
  • 5 dining venues
  • 9 bars or lounges
  • Casino
  • Manager's reception (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Waterslide
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Miniature golf on site
  • Bowling alley on site

Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Property shuttles: Free casino shuttle; airport shuttle and shopping centre shuttle
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Emerald Resort & Casino offers 78 air-conditioned accommodations with a hairdryer and free toiletries. Business-friendly amenities include desks and safes. Bathrooms include a shower. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Desk
  • Blackout curtains
  • Air conditioning
  • Toothbrush and toothpaste available

Food & Drink

The hotel hosts a free manager's reception daily.

High Stakes Restaurant – This fine-dining restaurant specialises in international cuisine and only serves dinner.

Breeze Restaurant – Overlooking the garden, this family restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Sports Bar – This theme restaurant specialises in American cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Wimpy – This family restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available. Open daily.

Chop Chop Wok – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Guests can experience the thrill of a safari, and take advantage of a water park (surcharge). In addition to a seasonal outdoor pool, other recreational amenities include a sauna.

Children aged under 13 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Game drive on site
  • Fishing on site
  • Safari on site
  • Miniature golf on site
  • Golfing nearby
  • Rock climbing on site
  • Mountain biking nearby
  • Volleyball on site
  • Kayaking on site
  • Water skiing on site
  • Motor boating on site
  • Playground on site
  • Rowing or canoeing on site
  • Boat tours on site
  • Personal motorised watercraft on site
  • Bowling alley on site
  • Game viewing on site

Spa Services

The on-site spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body scrubs. The spa is equipped with a sauna. The spa is open selected days.

  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Number of treatment rooms 3
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 9:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Emerald Resort & Casino offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club and debit cards. Cash is not accepted. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: ZAR 500.00

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately ZAR 200 for adults and from ZAR 120 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • EMERALD SAFARI RESORT & CASINO Vanderbijlpark
  • Emerald Resort Casino Vanderbijlpark
  • Emerald Resort Casino
  • Emerald Casino Vanderbijlpark
  • Emerald Safari Hotel Vanderbijlpark
  • Emerald Resort & Casino Hotel
  • Emerald Safari Hotel Vanderbijlpark
  • Emerald Resort & Casino Vanderbijlpark
  • Emerald Resort & Casino Hotel Vanderbijlpark

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National Rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.