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The Dragon Hotel

4.0 star property

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Photo gallery for The Dragon Hotel

2 restaurants, breakfast, lunch, dinner served; Regional cuisine
Front of property – evening/night
Reception
2 restaurants, breakfast, lunch, dinner served; Regional cuisine
Bar (on property)

Reviews

7.0 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Parking available
  • Business services

Explore the area

View in a map
The Kingsway, Swansea, Wales, SA1 5LS
  • Place, Grand Theatre
    ‪6 min walk‬
  • Place, National Waterfront Museum
    ‪9 min walk‬
  • Place, Swansea Marina
    ‪11 min walk‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪62 min drive‬

Room options

View all photos for Standard Double Room, 1 Double Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Double Room, 1 Double Bed

7.4 out of 10
Good
(29 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed

Double Room, 1 Double Bed

Double Room, 1 Double Bed

8.0 out of 10
Very good
(20 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 King Bed

Family Room, 1 King Bed

Family Room, 1 King Bed

8.0 out of 10
Very good
(7 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room, 2 Single Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Twin Room, 2 Single Beds

8.2 out of 10
Very good
(12 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Triple Room, 3 Single Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Triple Room, 3 Single Beds

  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Suite, 1 King Bed

Standard Suite, 1 King Bed

Standard Suite, 1 King Bed

7.0 out of 10
Good
(7 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, Accessible

Standard Double Room, Accessible | Bathroom

Standard Double Room, Accessible

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About this property

The Dragon Hotel

This smoke-free hotel features 2 restaurants, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include a conference center, a coffee shop/cafe, and self parking.
The Dragon Hotel offers 106 accommodations with coffee/tea makers and hair dryers. 30-inch flat-screen televisions come with satellite channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of The Dragon Hotel's great location. During your stay, you're just a quick walk from Swansea Castle. Enjoy features like free WiFi in public areas, plus 2 restaurants and a bar.
  • Free WiFi
  • Enjoy a bite to eat at THE DRAGON BRASSERIE, a brasserie that serves Regional cuisine
  • To-go breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Guests have great things to say about the location and the helpful staff
  • Steps from Swansea Castle and 3 minutes by foot from Swansea Market
  • Dogs welcome for a fee (restrictions apply)
There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 5 meeting rooms.

Public spaces have free WiFi. The business-friendly The Dragon Hotel also features concierge services, dry cleaning/laundry services, and 24-hour room service. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Swansea hotel is smoke free.

For a fee, guests can enjoy to-go breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM.
THE DRAGON BRASSERIE - This brasserie specializes in Regional cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Piano Bar & Restaurant - This restaurant specializes in British cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking within 20 metres
  • Street parking available
  • Parking on site (GBP 10 per night)
  • Limited on-site self parking

Food and drink

  • Breakfast to-go available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 13.95 for adults and GBP 6.95 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Piano Bar & Restaurant
  • THE DRAGON BRASSERIE

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 5 meeting rooms
  • Business centre
  • Conference centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Low-height counter and sink
  • No lift
  • Wheelchair accessibility

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Children's pool
  • Fitness facility
  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

  • Pets: GBP 20.00 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately GBP 13.95 for adults and GBP 6.95 for children
  • Self parking fee: GBP 10.00 per night
  • Pet fee: GBP 20.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Dragon Hotel
Dragon Hotel Swansea
Dragon Swansea
Hotel Dragon
The Dragon Hotel Swansea, Wales
The Dragon Hotel Hotel
The Dragon Hotel Swansea
The Dragon Hotel Hotel Swansea

The Dragon Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 288 out of 1000 reviews
Rating 8 - Good. 259 out of 1000 reviews
Rating 6 - Okay. 198 out of 1000 reviews
Rating 4 - Poor. 124 out of 1000 reviews
Rating 2 - Terrible. 131 out of 1000 reviews

7.0/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

6.0/10

Property conditions & facilities

Reviews

10/10 Excellent

valere

Travelled with group
Liked: Staff & service, amenities
Room was great so were the staff will book again
Stayed 1 night in Dec 2025

10/10 Excellent

Felicia

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful place
Stayed 1 night in Dec 2025

8/10 Good

Peter

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Carpet in room was worn and threadbare. Otherwise a good size room that was clean and tidy
Stayed 1 night in Dec 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities
Breakfast was good, check in and out easy, room was fine, maybe a little tired. Could do with more sockets or USB ports. Lifts not really adequate, one was out of action and they are very small, max 2 adults.
Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were fantastic
Stayed 1 night in Dec 2025

8/10 Good

HUGH

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and spacious great view the staff were friendly everything was great apart from no heating in the room especially the last few days when it was raining and windy
Stayed 2 nights in Dec 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities
Great room and service and excellent breakfast
Stayed 1 night in Dec 2025

8/10 Good

Kevin

Travelled with partner
Liked: Amenities
Staff were brilliant room was a bit dated and grubby bed was comfy all in all hotel needs updating
Stayed 2 nights in Dec 2025

8/10 Good

Marcus

Travelled with family
Liked: Cleanliness, staff & service
Staff friendly and helpful
Stayed 3 nights in Dec 2025

6/10 Okay

Anthony

Stayed 1 night in Dec 2025

8/10 Good

Jeanette

Liked: Cleanliness, staff & service, amenities
Friendly staff, clean room, nice breakfast option for a reasonable price. Walking distance from the places we wanted to go. The shower lacked pressure but not sure if they have the power to fix that! The furnishings are worn but everything was clean and that's all I care about
Stayed 1 night in Dec 2025

8/10 Good

ed

Liked: Cleanliness, amenities, property conditions & facilities
Helpful friendly staff very clean rooms
Stayed 1 night in Dec 2025

8/10 Good

Helen

Liked: Cleanliness, staff & service, room comfort
Really nice staff on front desk. Clean room. Parking straightforward. Quiet stay, close to dinner options.
Stayed 2 nights in Dec 2025

8/10 Good

Ysabelle

Stayed 1 night in Dec 2025

6/10 Okay

Khurram

Business traveller
Nice location & spacious rooms, comfortable bed, view from our room was beautiful, I would definitely recommend it Staff kind & helpful
Stayed 1 night in Dec 2025

8/10 Good

Jeremy

Liked: Cleanliness, staff & service
Disliked: Amenities
The room was clean, reception staff helpful. Breakfast was good but had to wait for the buffet to be re stocked
Stayed 1 night in Nov 2025

8/10 Good

jamie

Business traveller
Liked: Cleanliness, staff & service, amenities
.
Stayed 1 night in Dec 2025

2/10 Terrible

Haydn

Stayed 2 nights in Nov 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was charged price on day not when i booked in july.
Stayed 1 night in Nov 2025

2/10 Terrible

Andrew

Travelled with partner
Disliked: Amenities
No heating room felt like -1 terrible draft from the window, and to top it off, No hot water, breakfast was good we reported to the reception, to which, they said no one else had complained to be fair. Very disappointed
Stayed 1 night in Nov 2025

4/10 Poor

Graham

Travelled with group
Disliked: Staff & service
Single bed , mattress very thin, springs felt through it. No hot water in the morning
Stayed 1 night in Nov 2025

2/10 Terrible

Jeffery

Disliked: Cleanliness, staff & service, amenities
The heating did not, room really cold compounded by windows that did not close property. Once reported the put a small heater in which was ineffective. A couple of room lights did not work The carpets were heavily stained. The breakfast was cold, the fried eggs were Luke warm.
Stayed 1 night in Nov 2025

6/10 Okay

Ann

Disliked: Cleanliness, amenities, property conditions & facilities
The room was a disgrace carpets cut into pieces side tables scraped smell of damp
Stayed 2 nights in Nov 2025

8/10 Good

Lauren

Stayed 1 night in Nov 2025

4/10 Poor

Alan

Travelled with partner
Liked: Staff & service
Hotel tired and requires updating. Only one lift working which could only hold three people. Room cold, heating system not working, bar area cold, not heated. Bed had thin duvet and no additional bedding. Breakfast staff very cheerful and helpful.
Stayed 1 night in Nov 2025