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The Dragon Hotel

4.0 star property

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Photo gallery for The Dragon Hotel

Enjoy meals with a city view from this dining area, featuring a table set for four and comfortable seating.
Relax in our inviting lobby with comfortable seating, a grand piano, and stunning city views.
Enter a contemporary space with a warm welcome, featuring a reception area through a glass partition, surrounded by lush greenery and decorative tiles.
Relax in a stylish room with a large bed, flat-screen TV, and comfortable workspace.
Experience the Dragon Hotel's sleek, modern design with a flat facade and evenly spaced windows.

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking available
  • Room service
  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
The Kingsway, Swansea, Wales, SA1 5LS
  • National Waterfront Museum
    ‪9 min walk‬
  • Swansea Marina
    ‪11 min walk‬
  • Swansea Beach
    ‪3 min drive‬
  • Cardiff (CWL-Cardiff Intl.)
    ‪61 min drive‬

Room options

View all photos for Standard Double Room, Accessible

Relax in this stylish room with a large bed, comfortable sofa, and a desk with a TV.

Standard Double Room, Accessible

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed

Relax in a spacious room with a large bed, window, and wall-mounted lamp.

Double Room, 1 Double Bed

7.8 out of 10
Good
(18 reviews)
  • 47 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Single Beds

Two single beds with patterned pillows and a red headboard, a beige armchair, and a small table by the window.

Standard Twin Room, 2 Single Beds

8.0 out of 10
Very good
(10 reviews)
  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Suite, 1 King Bed

Relax in a cozy space with a large bed, red headboard, and a wooden nightstand featuring a lamp and a small table with a kettle and cups.

Standard Suite, 1 King Bed

7.0 out of 10
Good
(7 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 1 Double Bed

Relax in comfort with a large bed, two armchairs, and a small table.

Standard Double Room, 1 Double Bed

7.2 out of 10
Good
(25 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 King Bed

Relax in comfort with a large bed and flat-screen TV, plus a sofa and round table for your convenience.

Family Room, 1 King Bed

8.0 out of 10
Very good
(7 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Triple Room, 3 Single Beds

Relax in comfort with a large bed, two armchairs, and a small table.

Standard Triple Room, 3 Single Beds

  • 15 sq m
  • Sleeps 3
  • 3 Twin Beds

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  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.1 out of 5, Very good, (827)
The price is €144
for 1 room
includes taxes & fees
22 Aug - 23 Aug
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About this property

The Dragon Hotel

Hotel with 2 restaurants, steps from Swansea Castle
This smoke-free hotel features 2 restaurants, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include a conference center, a coffee shop/cafe, and self parking.
The Dragon Hotel offers 106 accommodations with coffee/tea makers and hair dryers. 30-inch flat-screen televisions come with satellite channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of The Dragon Hotel's great location. During your stay, you're just a quick walk from Swansea Castle. Enjoy features like free WiFi in public areas, plus 2 restaurants and a bar.
  • Free WiFi
  • Enjoy a bite to eat at THE DRAGON BRASSERIE, a brasserie that serves Regional cuisine
  • To-go breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Steps from Swansea Castle and 3 minutes by foot from Swansea Market
  • Dogs welcome for a fee (restrictions apply)
There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 5 meeting rooms.

Public spaces have free WiFi. The business-friendly The Dragon Hotel also features concierge services, dry cleaning/laundry services, and 24-hour room service. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Swansea hotel is smoke free.

For a fee, guests can enjoy to-go breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM.
THE DRAGON BRASSERIE - This brasserie specializes in Regional cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Piano Bar & Restauarnt - This restaurant specializes in British cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
24-hour room service is available.

Languages

English, Welsh

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking within 20 metres
  • Street parking available
  • Parking on site (GBP 10 per night)
  • Limited on-site parking

Food and drink

  • Breakfast to-go available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 13.95 for adults and GBP 6.95 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Piano Bar & Restauarnt
  • THE DRAGON BRASSERIE

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 5 meeting rooms
  • Business centre
  • Conference centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Low-height counter and sink
  • No lift
  • Wheelchair accessibility

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Children's pool
  • Fitness facility
  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

  • Pets: GBP 20.00 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately GBP 13.95 for adults and GBP 6.95 for children
  • Self parking fee: GBP 10.00 per night
  • Pet fee: GBP 20.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Dragon Hotel
Dragon Hotel Swansea
Dragon Swansea
Hotel Dragon
The Dragon Hotel Swansea, Wales
The Dragon Hotel Hotel
The Dragon Hotel Swansea
The Dragon Hotel Hotel Swansea

The Dragon Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 284 out of 1000 reviews
Rating 8 - Good. 258 out of 1000 reviews
Rating 6 - Okay. 198 out of 1000 reviews
Rating 4 - Poor. 133 out of 1000 reviews
Rating 2 - Terrible. 127 out of 1000 reviews

7.0/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Stayed 1 night in May 2025

6/10 Okay

Angela

Disliked: Property conditions & facilities
So the property is in a good location, but it just feels very dated. Carpets are very worn. Everything just feels like it could do with updating only one of the two elevators was working and its tiny maximum free people, but it also felt a little grubby. I thought the breakfast was good value, but on the second day, the coffee machine wasn’t working. The staff are very friendly and try to help where they can.
Stayed 2 nights in May 2025

6/10 Okay

Melanie

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The carpet was worn and torn. The window couldn’t close. Very poor. Wouldn’t stay again.
Stayed 1 night in May 2025

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in May 2025

2/10 Terrible

Marjan

Travelled with partner
Flush does not work. No lock in the toilet. No handwash in the toilet. No manner from the staff. One of the staff members got inside the room without knocking while me and wife we’re sleeping. It was a waste of money and would never recommend to anyone.
Stayed 2 nights in May 2025

2/10 Terrible

Jim

Disliked: Cleanliness, property conditions & facilities
Hotel reminded me of post communist Eastern European hotels from the 90s. Lift was tiny and only one was working. Tried to have a shower at 8.30am and it was stone cold. Told reception when I was checking out and they told me they'd been told and had put hot water heater back on!! The hotel was full and they didn't keep the boiler on when everyone was likely to take a shower!
Stayed 1 night in May 2025

10/10 Excellent

Stephen

Stayed 1 night in May 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service
Staff were really friendly and helpful. Rooms were ok Breakfast was plentiful and piping hot. Cental to city centre. Only snag was lift qasnt working when wenarrived but was fixed by the evening.
Stayed 1 night in May 2025

10/10 Excellent

Connie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They took really good care of me and my husband.
Stayed 1 night in May 2025

6/10 Okay

Hannah

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jayne

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Apr 2025

6/10 Okay

Alison

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Sadly I was disappointed with the hotel. Having stayed in the past, it was a shame to see how tired the hotel rooms are. Bed bases were worn and ripped. The carpets in the room were stained and worn. The walls and ceiling were marked and water damaged. It doesnt feel like a 4 star hotel at all. The reception and bar areas are still lovely, but everywhere else is in need of some tlc. There was a large wedding party on the night we stayed and they left everywhere a tip, food and drinks tipped all over the stair cases. And they were noisy! Quite a challenge for the staff on duty. It's ideally situated for a night in Swansea, but I dont know that I would return again.
Stayed 1 night in Apr 2025

8/10 Good

Caroline

Liked: Cleanliness, staff & service, room comfort

Hope they found Wayne

Love the 1950’s charm of this hotel, chose to stay here over the premier inn because of that - love the staircase and the nod to past grandeur. The staff are all super friendly and professional which is really appreciated. I want impressed with the wedding party staying at the hotel who felt it appropriate to run through the corridors shouting all night, I hope they found “Wayne” who was clearly lost and in need of finding, so desperate were his friends to locate him that they felt the need to knock on every door at 2am whilst shouting for him. Kind of ruined the vibe and destroyed what was promising to be a good nights sleep.
Stayed 3 nights in Apr 2025

6/10 Okay

Rhodri

Travelled with partner
Liked: Cleanliness, staff & service
Average stay
Stayed 1 night in Apr 2025

8/10 Good

Matthew

Travelled with group
Liked: Staff & service, room comfort
Hotel was ideal for our stay! Parking and breakfast reasonably priced. Staff on arrival, breakfast and departure were very friendly and helpful.
Stayed 1 night in Apr 2025

4/10 Poor

Paul

Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointed

I messaged the hotel requesting an earlier check-in, they replied through this app stating an additional charge of £30 but I didn’t get this until I arrived. I asked at reception 1pm, was told in no uncertain terms and abruptly that it would be 3pm when I could check-in. This from the (I assume the duty manager), who spoke to me at breakfast the following morning, re my concerns re the cleanliness and the extremely dated furnishings, he shared with me that the hotel was being refurbished soon. I shared photographs via email and in person at reception around 6pm (pics to follow). The plus points were that reception staff seemed to be sympathetic, the breakfast was good and the bed linen was clean. The said manager, when speaking seemed an ok guy, even though his total lack of effort in even attempting to get me into my room sooner than 3pm had already disappointed, not even an attempt at trying, and after a 4 hour drive would have been nice. This hotel is listed as *4 honestly it’s a *2 at best.
Dust accumulated in the corner of the bedside cabinet.
Sofa, very tired and lacking in room preparation.
Shabby
Stained carpet and tissue on the carpet.
Stayed 1 night in Apr 2025

10/10 Excellent

Diana

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

stuart

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Stayed here a few times now and it's always been a pleasant stay. Comfortable room and very clean bathroom. The hotel is right in the town centre so is close to everything. The staff are also very friendly and helpful, there is also a very good breakfast.
Stayed 1 night in Apr 2025

8/10 Good

Jacqueline

Stayed 3 nights in Apr 2025

10/10 Excellent

Clare

Business traveller
Liked: Property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Dewi

Stayed 1 night in Apr 2025

2/10 Terrible

Rachael

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Thw room was dusty and run down stained carpets. There was no swimming pool and gym available as advertised online tkis is whyvi choose this hotel.
Stayed 4 nights in Apr 2025

10/10 Excellent

Cerijay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking should be free of charge for the guests staying . The outside doesnt do the inside justice the inside is beautiful so lovely and clean . Very helpful and friendly staff on arrival,during and leaving. Definitely will be staying again very soon.
Stayed 1 night in Apr 2025

8/10 Good

Dilys

Travelled with family
Liked: Staff & service, amenities
Beds clean and comfortable, bathroom facilities clean, main light not working in room, carpets ruffled and holes ,chair in room arms filthy , communal areas lovely and clean , staff very polite and helpful 🙂 the young lad that was serving us in the bar who was from Hungary, can't remember his name but gave us excellent service , nothing was too much for him , always polite and very helpful 10/10 😊
Stayed 1 night in Apr 2025