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Aparthotel

Shama Suasana Johor Bahru

4.0 star property

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Photo gallery for Shama Suasana Johor Bahru

A modern dining area with tables set for meals, a large window offering a city view, and a potted plant adding greenery.
Property video
A rooftop infinity pool with a wooden deck, surrounded by glass walls offering city views.
Reception
A modern hotel entrance with a glass facade, prominent pillars, and a well-lit exterior.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Kitchen
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
82C Jalan Trus, Bandar Johor Bahru, Johor Bahru, Johor Bahru, 80000
  • Place, Komtar JBCC
    ‪1 min walk‬
  • Place, Johor Bahru City Square
    ‪2 min walk‬
  • Place, Johor Bahru Customs, Immigration, and Quarantine Complex
    ‪5 min walk‬
  • Airport, Johor Bahru (JHB-Senai Intl.)
    ‪31 min drive‬

Room options

View all photos for Suite, 1 Bedroom (King)

A modern hotel room with a large bed, a desk with a chair, a window with curtains, and a city view.

Suite, 1 Bedroom (King)

  • City view
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom (Twin)

A modern kitchen with a dining area, featuring a large island, dark cabinets, and contemporary lighting.

Suite, 1 Bedroom (Twin)

  • City view
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Suite, 1 Bedroom (King)

A modern hotel room with a large bed, a desk with a chair, a window with curtains, and a city view.

Executive Suite, 1 Bedroom (King)

  • City view
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Suite, 1 Bedroom (Twin)

A coffee machine with a coffee pod holder and two cups on a tray.

Executive Suite, 1 Bedroom (Twin)

  • City view
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms

Soundproofing, iron/ironing board, free WiFi

Suite, 2 Bedrooms

  • City view
  • Sleeps 5
  • 1 Single Bed and 1 King Bed
  • Free Wi-Fi

View all photos for Executive Suite, 2 Bedrooms

A hotel room with two beds, a large window with a view of a cityscape, a painting on the wall, and a wardrobe with a mirror.

Executive Suite, 2 Bedrooms

  • City view
  • 2 bedrooms
  • Sleeps 5
  • 1 Single Bed and 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 3 Bedrooms

A modern hotel room with a large bed, a desk, and a wardrobe.

Suite, 3 Bedrooms

  • City view
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Suite, 3 Bedrooms

A hotel room with two beds, a large window with a view of a cityscape, a painting on the wall, and a wardrobe with a mirror.

Executive Suite, 3 Bedrooms

  • City view
  • 3 bedrooms
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Executive One Bedroom Suite King

Soundproofing, iron/ironing board, free WiFi

Executive One Bedroom Suite King

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive One Bedroom Suite Twin

Soundproofing, iron/ironing board, free WiFi

Executive One Bedroom Suite Twin

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Two-Bedroom Suite

Soundproofing, iron/ironing board, free WiFi

Executive Two-Bedroom Suite

  • Sleeps 4
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

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About this property

Shama Suasana Johor Bahru

An outdoor pool, a restaurant, and a 24-hour fitness center are available at this aparthotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a children's pool, dry cleaning, and laundry facilities. Each apartment features a kitchenette with a refrigerator and a stovetop, plus free WiFi and a plasma TV with cable channels. Thoughtful touches include bathrobes and slippers, and also available are a balcony and a coffee/tea maker. Housekeeping is available on request.
Shama Suasana Johor Bahru offers 88 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Rooms open to balconies. Accommodations at this 4-star aparthotel have kitchenettes with full-sized refrigerators/freezers, stovetops, and cookware/dishes/utensils. Bathrooms include showers, bathrobes, slippers, and bidets.

This Johor Bahru aparthotel provides complimentary wireless Internet access. Plasma televisions come with cable channels. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and microwaves can be requested. Housekeeping is provided on request.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.
During your stay at Shama Suasana Johor Bahru, you're just a quick walk from Johor Bahru City Square. Features include free WiFi in public areas and free self parking, plus an outdoor pool. This upscale aparthotel has 88 apartments on 35 floors. Free WiFi and a kitchenette are available in each apartment.
  • Each apartment offers a kitchenette, a balcony, and a plasma TV
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, convenience store, and laundry facilities
  • Onsite recreation includes a 24-hour gym
  • Steps from Persada Convention Center and Komtar JBCC
There's a restaurant on site. WiFi is free in public spaces. Shama Suasana Johor Bahru offers its guests a children's pool, an outdoor pool, and a 24-hour fitness center. Shama Suasana Johor Bahru also features a terrace, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Johor Bahru aparthotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Suasana Suites Café - This restaurant serves breakfast, brunch, and dinner. Open daily.

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Family friendly

  • Children's pool

Restaurants on site

  • Suasana Suites Café

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave

Dining

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 35 for adults and MYR 20 for children
  • A restaurant

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Outdoor areas

  • Balcony
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Daily housekeeping
  • Free bottled water
  • Grocery/convenience store
  • Iron/ironing board
  • Luggage storage
  • Safe at front desk

Things to do

  • 24-hour gym
  • Children's pool

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Fire extinguisher

General

  • 35 floors
  • 88 units
  • Banquet hall
  • Housekeeping (on request)
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 100.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 35 for adults and MYR 20 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Suasana Aparthotel Johor Bahru
Suasana Aparthotel
Suasana Johor Bahru
Suasana All Suites Hotel
Shama Suasana Johor Bahru Aparthotel
Shama Suasana Johor Bahru Johor Bahru
Shama Suasana Johor Bahru Aparthotel Johor Bahru

Shama Suasana Johor Bahru Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 205 out of 443 reviews
Rating 8 - Good. 178 out of 443 reviews
Rating 6 - Okay. 36 out of 443 reviews
Rating 4 - Poor. 11 out of 443 reviews
Rating 2 - Terrible. 13 out of 443 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Kris

Liked: Cleanliness, amenities, communication
Great location, lovely staff, decent breakfast, good pool.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Suresh

Liked: Cleanliness, check-in, listing accuracy
Overall good experience
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Ebrahim

Liked: Cleanliness, check-in, communication, listing accuracy
great location, walking distance to JB Sentral train station and 2 side-by-side shopping malls
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Ban Heng

Liked: Cleanliness, check-in, communication, listing accuracy
Location was excellent. Bed, pillows are comfortable. Toilets and shower working well. Staffs are polite and helpful. Would be nice if there is an option to include or exclude breakfast.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Zuleeyantee

Liked: Cleanliness, check-in, communication, listing accuracy
Lots of shops nearby. Very convenient
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Kishan

Liked: Amenities, communication
Rooms were good.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Ruzliawati Binte

Liked: Amenities, property conditions & facilities, communication
Room is spacious but not 100% clean. Could be better. Friendly and polite staff.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Andrew

Liked: Cleanliness, communication
Staff were helpful, freindly and accomadating
Stayed 9 nights in Oct 2025
Verified review

8/10 Good

Ko Ko

Liked: Cleanliness, check-in, communication, listing accuracy
Looks like service apartments. Swimming pool is very small. Waiting time for the life since there is only 4 elevators. A little expensive.
Stayed 1 night in Mar 2026
Verified review

2/10 Terrible

Josephine

Disliked: Cleanliness
Disappointinb. This is my 2nd time stay and paid high price since it was holiday. Was good the first time so decide to bring my family to stay but was very very disappointed. The rooms are dirty. There were ants in kitchen. The other room aircon give out very smelly air and I got to switch off to sleep. Toilets are dirty and the dispenser are broken.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Joanne

Liked: Cleanliness, property conditions & facilities, communication
Good location spacious n clean
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Kim Meng

Liked: Cleanliness, amenities, communication
Everything was great with Shama Suasana
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Rekha

Liked: Cleanliness, room comfort, communication
Comfortable stay
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Betsy

Liked: Cleanliness, amenities, property conditions & facilities, communication
Spacious clean rooms and good air-conditioning as cold enough. Will come back to stay again.
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Ban Heng

Liked: Cleanliness, room comfort, communication

Repeat stay.

Repeat stay. Comfortable accommodation. Convenient location. Walking distance to City Square, Komtar and nice cafe within 10 to 20 minutes.
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Caleb

Liked: Cleanliness, property conditions & facilities, communication
Excellent value for the price of the room. Location and convenience were what sealed the deal.
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

FIRDAUS

Liked: Cleanliness, property conditions & facilities, communication
Nice view and very good location..
Verified review

8/10 Good

Diana

Liked: Cleanliness, property conditions & facilities, communication
Shama Suasana is conveniently located near 2 shopping malls & it is well maintained.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Monisha

Liked: Cleanliness, room comfort
24hr makan spot just opposite . Bit disappointed that the room was only ready at 5pm though checkin is from 3pm. And this was not communicated by the staff beforehand thougg we had messaged them a day before
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Chan

Liked: Cleanliness, room comfort, communication

An enjoyable stay!

Hotel is near to shopping mall and many eateries around the area. Hotel location is near to JB Sentral whcih is convenient and room is clean.
Stayed 2 nights in Aug 2023
Verified review

10/10 Excellent

Shuaib

Liked: Cleanliness, room comfort, communication

Nice stay

Their apartments are suitable for family holidays! Clean and comfortable however really need to attend to maintenance especially teh balconies.
Stayed 3 nights in Mar 2025
Verified review

8/10 Good

Wai Kheong

Liked: Cleanliness, room comfort, communication

Staycation in JB again

Not the first time staying here for a one night staycation in JB. Location wise, it’s one of the better ones. Condition of establishment wise, it’s your usual JB standards, lack of maintenance and left to deteriorate.
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Ban Heng

Liked: Cleanliness, room comfort, communication

Repeat stay

3D2N stay in 2 bedroom apartment. It was the 3rd time we booked at Suasana. Location near to CIQ was one major factor. Reasonable pricing too.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

Family July Trip

location and staff is good. Need improvement on the all water tap for all shower and washing basin are not fixed properly.. Will consider staying in this hotel and hope to see improvement done.
Stayed 1 night in Jul 2025
Verified review

8/10 Good

kai jin

Liked: Cleanliness, amenities, property conditions & facilities, communication
Area was quiet and accessible.
Stayed 2 nights in May 2023