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Aparthotel

Shama Suasana Johor Bahru

4.0 star property

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Photo gallery for Shama Suasana Johor Bahru

Exterior
Plasma TV
Sun deck
Plasma TV
Breakfast, dinner and brunch served

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Kitchen
  • Parking included
  • Outdoor space
  • Housekeeping

Explore the area

View in a map
82C Jalan Trus, Bandar Johor Bahru, Johor Bahru, Johor Bahru, 80000
  • Place, Komtar JBCC
    ‪1 min walk‬
  • Place, Johor Bahru City Square
    ‪3 min walk‬
  • Place, Johor Bahru Customs, Immigration, and Quarantine Complex
    ‪5 min walk‬
  • Airport, Johor Bahru (JHB-Senai Intl.)
    ‪29 min drive‬

Room options

View all photos for Suite, 1 Bedroom (King)

Soundproofing, iron/ironing board, free WiFi, wheelchair access

Suite, 1 Bedroom (King)

  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Twin)

Full-sized fridge, microwave, stovetop, coffee/tea maker

Suite, 1 Bedroom (Twin)

  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Suite, 1 Bedroom (King)

Soundproofing, iron/ironing board, free WiFi, wheelchair access

Executive Suite, 1 Bedroom (King)

  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom (Twin)

Full-sized fridge, microwave, stovetop, coffee/tea maker

Executive Suite, 1 Bedroom (Twin)

  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Suite, 2 Bedrooms

Soundproofing, iron/ironing board, free WiFi, wheelchair access

Suite, 2 Bedrooms

  • 2 bedrooms
  • City view
  • Sleeps 6
  • 1 Twin Bed and 1 King Bed

View all photos for Executive Suite, 2 Bedrooms

Soundproofing, iron/ironing board, free WiFi, wheelchair access

Executive Suite, 2 Bedrooms

  • 2 bedrooms
  • City view
  • Sleeps 6
  • 1 Twin Bed and 1 King Bed

View all photos for Suite, 3 Bedrooms

Soundproofing, iron/ironing board, free WiFi, wheelchair access

Suite, 3 Bedrooms

  • 3 bedrooms
  • City view
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Executive Suite, 3 Bedrooms

Soundproofing, iron/ironing board, free WiFi, wheelchair access

Executive Suite, 3 Bedrooms

  • 3 bedrooms
  • City view
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Executive One Bedroom Suite King

Soundproofing, iron/ironing board, free WiFi, wheelchair access

Executive One Bedroom Suite King

  • Sleeps 2

View all photos for Executive One Bedroom Suite Twin

Soundproofing, iron/ironing board, free WiFi, wheelchair access

Executive One Bedroom Suite Twin

  • Sleeps 2

View all photos for Executive Two Bedroom Suite

Soundproofing, iron/ironing board, free WiFi, wheelchair access

Executive Two Bedroom Suite

  • Sleeps 4

View all photos for Executive Three Bedroom Suite

Soundproofing, iron/ironing board, free WiFi, wheelchair access

Executive Three Bedroom Suite

  • Sleeps 6

View all photos for Two-Bedroom Suite

Soundproofing, iron/ironing board, free WiFi, wheelchair access

Two-Bedroom Suite

  • Sleeps 4

View all photos for Three-Bedroom Suite

Soundproofing, iron/ironing board, free WiFi, wheelchair access

Three-Bedroom Suite

  • Sleeps 6

View all photos for One-Bedroom King Suite

Soundproofing, iron/ironing board, free WiFi, wheelchair access

One-Bedroom King Suite

  • Sleeps 2

View all photos for One-Bedroom Twin Suite

Soundproofing, iron/ironing board, free WiFi, wheelchair access

One-Bedroom Twin Suite

  • Sleeps 2

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About this property

Shama Suasana Johor Bahru

Apartment with kitchenette, steps from Persada Convention Center
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this aparthotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a children's pool, dry cleaning, and laundry facilities. Each apartment features a kitchenette with a refrigerator and a stovetop, plus free WiFi and a plasma TV with cable channels. Thoughtful touches include bathrobes and slippers, and also available are a balcony and a coffee/tea maker. Housekeeping is available on request.
Shama Suasana Johor Bahru offers 88 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Rooms open to balconies. Accommodations at this 4-star aparthotel have kitchenettes with full-sized refrigerators/freezers, stovetops, and cookware/dishes/utensils. Bathrooms include showers, bathrobes, slippers, and bidets.

This Johor Bahru aparthotel provides complimentary wireless Internet access. Plasma televisions come with cable channels. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and microwaves can be requested. Housekeeping is provided on request.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.
During your stay at Shama Suasana Johor Bahru, you're just a quick walk from Johor Bahru City Square. Features include free WiFi in public areas and free self parking, plus an outdoor pool. This upscale aparthotel has 88 apartments on 35 floors. Free WiFi and a kitchenette are available in each apartment.
  • Each apartment offers a kitchenette, a balcony, and a plasma TV
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, convenience store, and laundry facilities
  • Onsite recreation includes a 24-hour gym
  • Steps from Persada Convention Center and Komtar JBCC
There's a restaurant on site. WiFi is free in public spaces. Shama Suasana Johor Bahru offers its guests a children's pool, an outdoor pool, and a 24-hour fitness center. Shama Suasana Johor Bahru also features a terrace, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Johor Bahru aparthotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Suasana Suites Café - This restaurant serves breakfast, brunch, and dinner.

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Children's pool

Restaurants on site

  • Suasana Suites Café

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave

Dining

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 35 for adults and MYR 20 for children
  • A restaurant

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Outdoor areas

  • Balcony
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Free bottled water
  • Grocery/convenience store
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Safe at front desk

Things to do

  • 24-hour gym
  • Children's pool

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Fire extinguisher

General

  • 35 floors
  • 88 units
  • Banquet hall
  • Housekeeping (on request)
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 100.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 35 for adults and MYR 20 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Suasana Aparthotel Johor Bahru
Suasana Aparthotel
Suasana Johor Bahru
Suasana All Suites Hotel
Shama Suasana Johor Bahru Aparthotel
Shama Suasana Johor Bahru Johor Bahru
Shama Suasana Johor Bahru Aparthotel Johor Bahru

Reviews

Shama Suasana Johor Bahru Reviews

8.6

Excellent

8.6/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 190 out of 414 reviews
Rating 8 - Good. 167 out of 414 reviews
Rating 6 - Okay. 35 out of 414 reviews
Rating 4 - Poor. 10 out of 414 reviews
Rating 2 - Terrible. 12 out of 414 reviews

Reviews

8/10 Good

Ban Heng

Travelled with family
Liked: Cleanliness, room comfort

Repeat stay.

Repeat stay. Comfortable accommodation. Convenient location. Walking distance to City Square, Komtar and nice cafe within 10 to 20 minutes.
Stayed 2 nights in Aug 2025

8/10 Good

Wai Kheong

Travelled with family
Liked: Cleanliness, room comfort

Staycation in JB again

Not the first time staying here for a one night staycation in JB. Location wise, it’s one of the better ones. Condition of establishment wise, it’s your usual JB standards, lack of maintenance and left to deteriorate.
Stayed 1 night in Aug 2025

8/10 Good

Ban Heng

Travelled with group
Liked: Cleanliness, room comfort

Repeat stay

3D2N stay in 2 bedroom apartment. It was the 3rd time we booked at Suasana. Location near to CIQ was one major factor. Reasonable pricing too.
Stayed 2 nights in Aug 2025

10/10 Excellent

Max Winston

Liked: Cleanliness, property conditions & facilities
Super lots of food options by foot!!!! Bed comfort & amenities can further enhance, no 'DND' signage provide. Hence daily cleaning was done & needed to request for 02 half size towels, which was originally placed in the room upon checking in.
Stayed 3 nights in Aug 2025

10/10 Excellent

Genevieve

Stayed 1 night in Aug 2025

10/10 Excellent

Joanne

Travelled with group
Liked: Cleanliness, property conditions & facilities
Good location spacious n clean
Stayed 1 night in Jul 2025

10/10 Excellent

Noor

Liked: Cleanliness, room comfort

Outstanding

Despite some hiccups at the start and the end, with faulty aircon and power trips (beyond their control), it is still my hotel of choice to bring my mum and grandmother. Attentive and responsive reception and maintenance. Even housekeeping crew is great. 2nd time staying here.
Stayed 5 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort

Family July Trip

location and staff is good. Need improvement on the all water tap for all shower and washing basin are not fixed properly.. Will consider staying in this hotel and hope to see improvement done.
Stayed 1 night in Jul 2025

10/10 Excellent

ZAINAH

Travelled with family
Liked: Cleanliness, room comfort

Family trip for July 25

1st time stay in the hotel. Good location, breakfast was simple and nice. Front-desk and staff at breakfast were pleasant. Thing to be improve toilet accessory like bidet, shower tap etc were loss and need to be tighten. Other than the toilet every about this is good.
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort

July 25 Family Trop

Like everything about this such location, Breakfast simple and nice, Check-in checkout were smooth. The only drawback were the toilet fixes like shower, water tap that loose and need to be tighten.
Stayed 1 night in Jul 2025

10/10 Excellent

ZAINAH

Travelled with family
Liked: Cleanliness, room comfort

Family Trip July babies birthday celebration

Check-in and check-out were smooth. Room were clean and nice. Thing to improve are the toilet fixes that need to be tighten (eg shower, bidet, tap..).. Breakfast simple and nice.
Stayed 1 night in Jul 2025

10/10 Excellent

Hayatee

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Ingo

Travelled with family
Liked: Cleanliness, property conditions & facilities
The hotel is ok, if you don't expect a high-end hotel. The room was spacious, although the floor was a bit sticky.
Stayed 3 nights in Jul 2025

10/10 Excellent

Ronald

Liked: Cleanliness, room comfort
Great location and helpful reception. Room is spacious with a balcony with view of the Causeway. However, the cleanliness of the chairs and sofa can be improved as there are some stains on it. Not a dealbreaker so I'm happy with my stay!
Stayed 1 night in Jul 2025

8/10 Good

Irene

Liked: Room comfort

Looks good smells bad

The apartment is conveniently located. Only disappointment is the poor sewage system. Foul smell fills the room if toilet door left opened.
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Sara Tng

Stayed 2 nights in Jun 2025

6/10 Okay

Sara Tng

Travelled with family
Disliked: Cleanliness
First time staying at this place. The staff are warmth and friendly and kudos to them. The condition of the room is appalling as it appears worn out and not well-maintained, eg: the toilet seats have blue stain that cannot be removed. The corners of the toilet floor are black and we can also see the wires hanging behind the mirror in the toilet. I can only compliment on the professionalism of the staff and the location of the hotel which make up for the poorly-maintained rooms.
Stayed 1 night in Jun 2025

8/10 Good

Wong

Travelled with family
Liked: Amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Amy

Travelled with family
Liked: Amenities, property conditions & facilities
Good location and good size room. Walking distance to CIQ. City Square and Komtar JBCC within walking distance. Highly recommend.
Stayed 1 night in May 2025

8/10 Good

Affandi

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Diana

Liked: Cleanliness, property conditions & facilities
Shama Suasana is conveniently located near 2 shopping malls & it is well maintained.
Stayed 1 night in May 2025

8/10 Good

Wong

Liked: Cleanliness, amenities
Stayed 1 night in May 2025

10/10 Excellent

Yi Ying

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Rekha

Liked: Cleanliness, room comfort
Comfortable stay
Stayed 1 night in Apr 2025