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Ramada by Wyndham Juneau

3.0 star property

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Photo gallery for Ramada by Wyndham Juneau

Lobby
Breakfast, lunch, dinner served; seafood
Suite, 1 King Bed, Non Smoking (One-Bedroom, Water View)
Property grounds
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Gym
  • 24/7 front desk

Explore the area

View in a map
375 Whittier St, Juneau, AK, 99801
  • Place, Juneau Arts and Humanities Council
    ‪1 min walk‬
  • Place, Alaska State Capitol
    ‪4 min walk‬
  • Place, Alaska Governor's Mansion
    ‪5 min walk‬
  • Airport, Juneau, AK (JNU-Juneau Intl.)
    ‪10 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Water View)

Room, 1 King Bed, Non Smoking (Water View)

Room, 1 King Bed, Non Smoking (Water View)

8.0 out of 10
Very good
(2 reviews)
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (One-Bedroom, Water View)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking (One-Bedroom, Water View)

9.6 out of 10
Exceptional
(10 reviews)
  • Water view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (One-Bedroom, Water View)

Suite, 2 Queen Beds, Non Smoking (One-Bedroom, Water View)

Suite, 2 Queen Beds, Non Smoking (One-Bedroom, Water View)

10.0 out of 10
Exceptional
(1 review)
  • Water view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking (Lower Flow)

Room, 1 Queen Bed, Non Smoking (Lower Flow)

Room, 1 Queen Bed, Non Smoking (Lower Flow)

9.6 out of 10
Exceptional
(12 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Lower Flow)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking (Lower Flow)

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(10 reviews)
  • Sleeps 5
  • 2 Queen Beds

King Room-Accessible-Non-Smoking

  • Sleeps 3

King Room with Water View - Non-Smoking

  • Sleeps 3

One-Bedroom King Suite with Water View - Non-Smoking

  • Sleeps 4

One-Bedroom Queen Suite with Water View - Non-Smoking

  • Sleeps 6

1 Queen Bed, Lower Level, Non-Smoking

  • Sleeps 3

2 Queen Bed, Lower Level, Non-Smoking

  • Sleeps 5

2 Queen Beds Room, Non-Smoking

  • Sleeps 5

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About this property

Ramada by Wyndham Juneau

Hotel in Juneau with a fitness center and a 24-hour front desk
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and conference space. Change of towels is available on request.
Ramada by Wyndham Juneau offers 62 accommodations with coffee/tea makers and hair dryers. LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Juneau hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and portable fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Ramada by Wyndham Juneau. During your stay, you're just a quick walk from Alaska State Museum. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Enjoy seafood while dining at T.K. Maguires
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • Steps from Alaska State Museum and Juneau Arts and Humanities Council
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 900 square feet (84 square meters) and includes conference space. A fitness center, a vending machine, and gift shops/newsstands are also featured at the business-friendly Ramada by Wyndham Juneau. The hotel can provide concierge services and wedding services. Free self parking is available.

This Juneau hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 11 AM.
T.K. Maguires - This restaurant specializes in seafood and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to 11 AM for a fee: USD 10 to 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • T.K. Maguires

Things to do

  • Gym
  • Personal motorised watercraft
  • Ski storage

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 900 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Local culture and ecosystem education
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Portable fan
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between 11:30 AM and 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 40 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.00 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 20 per person
  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-in fee for check-in between 11:30 AM and 3:00 PM
  • Rollaway bed fee: USD 25.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Ramada Wyndham Juneau Hotel
Prospector Hotel Juneau
Prospector Juneau
Prospector Hotel Juneau, Alaska
Ramada Wyndham Juneau
Ramada by Wyndham Juneau Hotel
Ramada by Wyndham Juneau Juneau
Ramada by Wyndham Juneau Hotel Juneau

Ramada by Wyndham Juneau Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 237 out of 797 reviews
Rating 8 - Good. 273 out of 797 reviews
Rating 6 - Okay. 160 out of 797 reviews
Rating 4 - Poor. 86 out of 797 reviews
Rating 2 - Terrible. 41 out of 797 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Jodi, Salt Lake City

Liked: Cleanliness
Disliked: Property conditions & facilities
Be careful they have basement rooms with no elevator to them. Window was underneath a deck and very noisy plumbing. There is no elevator going to the basement rooms. Need to book a room above ground. Seemed to give these rooms to those who book on a third party site.
Stayed 1 night in Sep 2025

2/10 Terrible

Grant

Disliked: Cleanliness, property conditions & facilities
Old, rundown hotel. Room was 85 degrees despite during the night due to no
Stayed 1 night in Sep 2025

8/10 Good

Stephen

Travelled with group
I wish the windows opened more since there is no air conditioning. The room was stuffy.
Stayed 1 night in Aug 2025

4/10 Poor

Robert

Liked: Cleanliness, room comfort
Disliked: Staff & service
Staff unhelpful and not very happy. Breakfast was almost inedible, coffee average.
Stayed 2 nights in Aug 2025

6/10 Okay

Eric, Elmhurst

Disliked: Property conditions & facilities
We were instructed at check in that was shouldn't jump out the window of our room because the balconies are not real. Then they assigned us a room in the basement that looked out at ground level (think garden apartment) under the deck of the restaurant above. The room was clean and comfortable, but did not have air conditioning. The property is next to a busy road where traffic accelerates loudly from a stop light. The location was good. Next door to the Alaska Museum (highly recommended) and an easy walk to downtown.
Stayed 1 night in Aug 2025

6/10 Okay

Vincent

Disliked: Amenities, property conditions & facilities
Restaurant ok - but really too expensive. Not worth the price - fresher rooms - better mattresses - generally substandard - not a good reference for Ramada
Stayed 1 night in Aug 2025

10/10 Excellent

Laura, Arlington

Liked: Cleanliness, staff & service, property conditions & facilities
Super fast check in. Wonderful friendly, helpful staff. Great view from my room. Great location.
Stayed 1 night in Aug 2025

10/10 Excellent

Jessica

Business traveller
Stayed 2 nights in Aug 2025

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Basic room. Clean but dated.
Stayed 1 night in Aug 2025

8/10 Good

Gail

Liked: Cleanliness, staff & service, amenities
Pros: Close to everything. Clean. Good restaurant. Cons: No elevator. Overhead noise from room above.
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Carol-Ann

Liked: Staff & service
Disliked: Property conditions & facilities
Didn't like cost of hotel. It was an upgraded Motel 6. We were located on the fifth floor. Only ice machine on main floor and it was broken. Had to ask the front desk if you wanted ice. Had a baloney but was told not to outside as it was unsafe and it looked it. No transportation to the airport.he only way to get air is to open the siding door, but then you heard traffic all night long. You had two big fans in the closet and if you wanted heat,there was a little electrical heater. Price was expensive for getting little in return.
Stayed 5 nights in Aug 2025

4/10 Poor

Matthew

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is hot in the summer with limited options to cool it down as the windows only open a crack. The owner will say this is an insurance company problem, but actually it is a hotel design problem that could be fixed with a different window design or better air circulation fans. You will get an old school oscillation fan that does nothing to reduce the discomfort. Staff is nice. Restaurant is fine. But the rooms are two star not three.
Stayed 5 nights in Jul 2025

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very spacious, comfortable bed, wonderful view of the harbor and many restaurants nearby. Our excursion picked us up at the museum behind the hotel so it was very convenient.
Stayed 1 night in Jul 2025

2/10 Terrible

Lisa

Disliked: Staff & service, property conditions & facilities
Very disappointed.
Stayed 3 nights in Jun 2025

6/10 Okay

Adel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It's an older building, lacking A/C as many or even all buildings in Juneau however the windows in our room didn't open all the way, maybe only 4 inches. It was hot outside so the indoor temperature was unbearable day and night.
Stayed 4 nights in Jul 2025

10/10 Excellent

Nickalos

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient downtown location that allows for easy access to the capitol. Wide spacious room with plenty of space to stretch out. Breakfast is not included, but there is an attached restaurant with plenty of options. Overall, a great location to stay while exploring the downtown Juneau area.
Stayed 1 night in Jul 2025

2/10 Terrible

Kent

Travelled with family
Disliked: Property conditions & facilities
Rooms were very hot during summer, no hot water for morning showers and hair ball in shower - so not a good experience
Stayed 1 night in Jul 2025

10/10 Excellent

Jillian

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, great location!
Stayed 4 nights in Jul 2025

6/10 Okay

Randy

Stayed 2 nights in Jul 2025

8/10 Good

Cephas

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

2/10 Terrible

Christopher

Travelled with family and small children
Disliked: Staff & service
Great convenient location for exploring Juneau. The hotel itself leaves a lot to be desired considering the price relative to the surrounding hotels of similar quality. The manager at the front desk was not terribly welcoming and always seemed to have an attitude when approached with an inquiry. We lost hot water the only night we stayed there and were credited back $27. Would have loved to say stay here but definitely overpriced even if you get hot water. Not much options in Juneau so do your research!
Stayed 1 night in Jul 2025

8/10 Good

Eldor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
~10 min. easy walk to downtown area and meeting point for most tours Adjacent to the State Museum Quiet area with nice views of the bay A little pricy for 3 stars hotel
Stayed 3 nights in Jul 2025

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Great front desk crew!!!
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort

2 nights in the basement

This hotel is older and it shows. It's fairly convenient to the Uncruise dock, which was why we stayed here. However, my reservation apparently stated that I wanted a first floor room (I don't remember requesting that). We had to walk down a flight of stairs from the lobby to our room, which was basically in the basement. Worse yet, our window looked directly into a parking garage. We had to keep the curtain closed the entire time or risk people looking right into our room. This made the room dark and added to the basement/dungeon feel. We stayed out of the room as much as possible. On the plus side, the room was very spacious and the bed was comfortable. And the staff allowed us to check in a couple hours early. Maybe a room on another level would have felt more welcoming.
Stayed 2 nights in Jun 2025