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Ramada by Wyndham Juneau

3.0 star property

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Photo gallery for Ramada by Wyndham Juneau

Breakfast, lunch, dinner served; seafood
Property grounds
Desk, laptop workspace, blackout curtains, iron/ironing board
Lobby
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Gym
  • 24/7 front desk

Explore the area

View in a map
375 Whittier St, Juneau, AK, 99801
  • Place, Alaska State Capitol
    ‪4 min walk‬
  • Place, Alaska Governor's Mansion
    ‪5 min walk‬
  • Place, Mount Roberts Tramway
    ‪13 min walk‬
  • Airport, Juneau, AK (JNU-Juneau Intl.)
    ‪12 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Water View)

Room, 1 King Bed, Non Smoking (Water View)

Room, 1 King Bed, Non Smoking (Water View)

8.0 out of 10
Very good
(2 reviews)
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (One-Bedroom, Water View)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking (One-Bedroom, Water View)

9.6 out of 10
Exceptional
(10 reviews)
  • Water view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (One-Bedroom, Water View)

Suite, 2 Queen Beds, Non Smoking (One-Bedroom, Water View)

Suite, 2 Queen Beds, Non Smoking (One-Bedroom, Water View)

10.0 out of 10
Exceptional
(1 review)
  • Water view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking (Lower Flow)

Room, 1 Queen Bed, Non Smoking (Lower Flow)

Room, 1 Queen Bed, Non Smoking (Lower Flow)

9.6 out of 10
Exceptional
(12 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Lower Flow)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking (Lower Flow)

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(10 reviews)
  • Sleeps 5
  • 2 Queen Beds

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About this property

Ramada by Wyndham Juneau

Hotel in Juneau with a fitness center and a 24-hour front desk
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and conference space. Change of towels is available on request.
Ramada by Wyndham Juneau offers 62 accommodations with coffee/tea makers and hair dryers. LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Juneau hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and portable fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Ramada by Wyndham Juneau. During your stay, you're just a quick walk from Alaska State Museum. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Enjoy seafood while dining at T.K. Maguires
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • Steps from Alaska State Museum and Juneau Arts and Humanities Council
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 900 square feet (84 square meters) and includes conference space. A fitness center, a vending machine, and gift shops/newsstands are also featured at the business-friendly Ramada by Wyndham Juneau. The hotel can provide concierge services and wedding services. Free self parking is available.

This Juneau hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 11 AM.
T.K. Maguires - This restaurant specializes in seafood and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to 11 AM for a fee: USD 10 to 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • T.K. Maguires

Things to do

  • Gym
  • Personal motorised watercraft
  • Ski storage

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 900 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Local culture and ecosystem education
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Portable fan
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between 11:30 AM and 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 40 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.00 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 20 per person
  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-in fee for check-in between 11:30 AM and 3:00 PM
  • Rollaway bed fee: USD 25.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Ramada Wyndham Juneau Hotel
Prospector Hotel Juneau
Prospector Juneau
Prospector Hotel Juneau, Alaska
Ramada Wyndham Juneau
Ramada by Wyndham Juneau Hotel
Ramada by Wyndham Juneau Juneau
Ramada by Wyndham Juneau Hotel Juneau

Ramada by Wyndham Juneau Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 237 out of 795 reviews
Rating 8 - Good. 272 out of 795 reviews
Rating 6 - Okay. 159 out of 795 reviews
Rating 4 - Poor. 86 out of 795 reviews
Rating 2 - Terrible. 41 out of 795 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jillian

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, great location!
Stayed 4 nights in Jul 2025

6/10 Okay

Randy

Stayed 2 nights in Jul 2025

8/10 Good

Cephas

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

2/10 Terrible

Christopher

Travelled with family and small children
Disliked: Staff & service
Great convenient location for exploring Juneau. The hotel itself leaves a lot to be desired considering the price relative to the surrounding hotels of similar quality. The manager at the front desk was not terribly welcoming and always seemed to have an attitude when approached with an inquiry. We lost hot water the only night we stayed there and were credited back $27. Would have loved to say stay here but definitely overpriced even if you get hot water. Not much options in Juneau so do your research!
Stayed 1 night in Jul 2025

8/10 Good

Eldor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
~10 min. easy walk to downtown area and meeting point for most tours Adjacent to the State Museum Quiet area with nice views of the bay A little pricy for 3 stars hotel
Stayed 3 nights in Jul 2025

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Great front desk crew!!!
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort

2 nights in the basement

This hotel is older and it shows. It's fairly convenient to the Uncruise dock, which was why we stayed here. However, my reservation apparently stated that I wanted a first floor room (I don't remember requesting that). We had to walk down a flight of stairs from the lobby to our room, which was basically in the basement. Worse yet, our window looked directly into a parking garage. We had to keep the curtain closed the entire time or risk people looking right into our room. This made the room dark and added to the basement/dungeon feel. We stayed out of the room as much as possible. On the plus side, the room was very spacious and the bed was comfortable. And the staff allowed us to check in a couple hours early. Maybe a room on another level would have felt more welcoming.
Stayed 2 nights in Jun 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Stay. Close to Cruise ship.

Stayed 1 night in Jun 2025

10/10 Excellent

G. Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Catherine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok, one night. Expensive

Good functional comfortable hotel. Noisy fridge in the room. Nothing special.
Stayed 1 night in Jun 2025

6/10 Okay

Nicholas, Sammamish

Liked: Staff & service
This is an older property that provides a decent, clean room at a fair cost. Both ours and our traveling companions rooms had problems with the hot water. Without us saying anything, the manager provided us with complimentary breakfasts at their restaurant. The food and service was excellent!
Stayed 1 night in Jun 2025

10/10 Excellent

Anne

Travelled with group
Liked: Cleanliness, property conditions & facilities
Great location friendly staff
Stayed 1 night in Jun 2025

10/10 Excellent

Melissa

Stayed 1 night in Jun 2025

6/10 Okay

David

Travelled with family
Hotel staff was very nice and accommodating hotel needs an update. Average for the area
Stayed 1 night in Jun 2025

6/10 Okay

DOUG

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is in a nice location. Easy hiking path access. The breakfast was delicious. I gave 3 stars because our initial room was in the basement and had a wet mold smell. Be sure you are not booking a ground level room.
Stayed 1 night in May 2025

10/10 Excellent

Lance

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I can say that I’d stay here again. By far my best hotel experience in my life. I’ve stayed in top of the line 4 and 5 star hotels but what I loved the most here were the beds, towels and above all the restaurant. In the five days I was there every meal was delicious and the quality of the food preparation and cooking was excellent. The only thing better than what I’ve explained was the employees. Top job Doug. Bummed I didn’t get to talk to you and share these things with you. Again, mahalo and aloha! Lance Ho, KTN., AK
Stayed 4 nights in May 2025

8/10 Good

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a second floor room, which was comfortable and roomy, as it was an accessible style. Motel is in a good location and convenient to downtown.
Stayed 2 nights in May 2025

10/10 Excellent

Jessie

Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
The beds are so comfy. I enjoyed the accessibility to shopping, downtown, restaurants and the waterfront boardwalk. The staff are very accommodating and considerate. Would recommend to friends and family and stay again!
Stayed 4 nights in May 2025

4/10 Poor

Steve, Raleigh

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
I paid $355+ to stay one night. Relatively inexpensive for Juneau I guess. But: 1. There was NO hot water….seriously. 2. I could get 3 channels on the TV 3. The facility is old and shows its age. The bed was comfortable at least. Even the cheapest motel has hot running water!
Stayed 1 night in May 2025

6/10 Okay

Perla

Disliked: Amenities, property conditions & facilities
Staff not very friendly
Stayed 1 night in May 2025

10/10 Excellent

Carlotta, Santa Fe

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Dipankar

Liked: Cleanliness, staff & service, property conditions & facilities
Location is great. Beds are ver comfortable. Staff is very helpful. 24Hrs frontdesk. Coffe ,Tea and water are free in the lobby. Soda
Stayed 3 nights in May 2025

8/10 Good

Steven

Business traveller
Liked: Cleanliness, staff & service

Decent choice for Juneau

A serviceable choice in Juneau. This property was clean, had a nice staff and a very good casual restaurant. But it is more of a budget quality feel.
Stayed 2 nights in May 2025

10/10 Excellent

Kyle Brady

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff

Place was great. Shower pressure and shower head were great after a long day of travel.
Stayed 1 night in Mar 2025

6/10 Okay

Michael, Anchorage

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No
Stayed 2 nights in Feb 2025