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Radisson Hotel Kandy

4.0 star property
VIP Access

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Photo gallery for Radisson Hotel Kandy

Outdoor pool, pool loungers
Terrace/patio
1 bedroom, premium bedding, down duvets, memory-foam beds
Deluxe Room, Lake View - 15% Discount on Food and Soft Beverages
Reception

Popular amenities

  • Bar
  • Gym
  • Spa

Explore the area

Map
No. 31, Saranankara, Mawatha, Kandy, Central Province, 20000
  • Kandy Lake
    ‪2 min walk‬
  • Wales Park
    ‪8 min walk‬
  • Temple of the Tooth
    ‪10 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Premium Room - 15% Discount on Food and Soft Beverages

1 bedroom, premium bedding, down duvets, memory-foam beds

Premium Room - 15% Discount on Food and Soft Beverages

  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

View all photos for Premium Room - 15% Discount on Food and Soft Beverages

1 bedroom, premium bedding, down duvets, memory-foam beds

Premium Room - 15% Discount on Food and Soft Beverages

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

1 bedroom, premium bedding, down duvets, memory-foam beds

Superior Room

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Lake View - 15% Discount on Food and Soft Beverages

Suite, Lake View - 15% Discount on Food and Soft Beverages | View from room

Suite, Lake View - 15% Discount on Food and Soft Beverages

8.0 out of 10
Very good
(1 review)
  • 42 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Lake View - 15% Discount on Food and Soft Beverages

Deluxe Room, Lake View - 15% Discount on Food and Soft Beverages

Deluxe Room, Lake View - 15% Discount on Food and Soft Beverages

8.8 out of 10
Excellent
(6 reviews)
  • 27 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room - 15% Discount on Food and Soft Beverages

1 bedroom, premium bedding, down duvets, memory-foam beds

Superior Room - 15% Discount on Food and Soft Beverages

  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

View all photos for Deluxe Room - 15% Discount on Food and Soft Beverages

1 bedroom, premium bedding, down duvets, memory-foam beds

Deluxe Room - 15% Discount on Food and Soft Beverages

7.8 out of 10
Good
(7 reviews)
  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Radisson Hotel Kandy

Hotel with 2 restaurants, near Temple of the Tooth
Along with 2 restaurants, this hotel has a full-service spa and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a rooftop terrace are onsite. Housekeeping is available on request.
Radisson Hotel Kandy offers 122 accommodations with minibars and safes. Memory foam beds feature down comforters and premium bedding. 42-inch LCD televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, bidets, and complimentary toiletries. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, irons/ironing boards, and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
During your stay at Radisson Hotel Kandy, you're just a quick walk from Malwathu Maha Viharaya. You'll find features like free WiFi in public areas and free self parking, plus 2 restaurants.
  • Free WiFi in some public areas
  • Free self parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to massages at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Just a 3-minute drive from Kandyan Art Association & Cultural Centre and a few minutes from British Garrison Cemetery
Radisson Hotel Kandy offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness center. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A rooftop terrace, spa services, and tour/ticket assistance are also featured at the business-friendly Radisson Hotel Kandy. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Kandy hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.
Radisson Hotel Kandy has 2 restaurants on site.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: USD 20 for adults and USD 10 for children
  • 2 restaurants
  • A bar/lounge

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting room

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Radisson Hotel Kandy

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (December 24) Gala Dinner per adult: USD 46
  • Christmas Eve (December 24) Gala Dinner per child: USD 23 (from 6 to 11 years old)
  • New Year's Eve (December 31) Gala Dinner per adult: USD 46
  • New Year's Eve (December 31) Gala Dinner per child: USD 23 (from 6 to 11 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 20 for adults and USD 10 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

OZO Kandy Hotel
OZO Kandy
OZO Kandy Sri Lanka Hotel
OZO Sri Lanka Hotel
OZO Kandy Sri Lanka
OZO Sri Lanka
Radisson Blu Kandy
OZO Kandy Sri Lanka
Radisson Hotel Kandy Hotel
Radisson Hotel Kandy Kandy
Radisson Hotel Kandy Hotel Kandy

Radisson Hotel Kandy Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 239 out of 460 reviews
Rating 8 - Good. 167 out of 460 reviews
Rating 6 - Okay. 33 out of 460 reviews
Rating 4 - Poor. 12 out of 460 reviews
Rating 2 - Terrible. 9 out of 460 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gemma

Stayed 3 nights in Apr 2025

10/10 Excellent

Lucy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was really nice, nice rooftop pool and bar area, really good breakfast
Stayed 2 nights in Apr 2025

10/10 Excellent

Alexandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Patty

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the roof top restaurant and bar, the staff was amazing and the food was excellent, and sometimes there was music too.
Stayed 4 nights in Mar 2025

8/10 Good

Jonny

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jenna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal for Kandy

Perfect location for Kandy, nice pool, good breakfast, friendly and helpful staff, especially the manager. A perfect start to our holiday in Sri Lanka
Stayed 3 nights in Apr 2025

10/10 Excellent

Clive

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in great location within minutes of attractions. Staff were very excellent and a very nice rooftop bar with pool
Stayed 2 nights in Mar 2025

8/10 Good

BENEDICT

Travelled with family
Liked: Cleanliness, staff & service
**Ramada Inn Colombo International Airport – Review** I recently stayed at the Ramada Inn near Colombo International Airport and had a generally pleasant experience. The hotel is conveniently located for easy access to the airport, though the surrounding area is quiet and lacks much to do, making it ideal for those looking for a peaceful stopover. The hotel staff were truly exceptional. They went out of their way to ensure I had everything I needed, always with a warm and friendly attitude. Despite the hotel being on a budget, the staff’s dedication to providing excellent service really stood out, and I was very appreciative of their efforts. The hotel itself is a bit dated, and the buildings show signs of age. Some areas could use renovation to bring them up to modern standards, but it didn’t detract too much from my stay. The rooms were still comfortable and well-maintained, and the cleanliness was impressive. One of the highlights of my stay was the food. The restaurant offered a wonderful selection, and I was especially pleased with the French entrees, which were a pleasant surprise. I didn’t try the buffet, but the à la carte menu was delicious, reasonably priced, and well-prepared. Overall, while the Ramada Inn Colombo could benefit from some updates, the exceptional service from the hotel staff and the great food made my stay enjoyable and comfortable.
Stayed 3 nights in Mar 2025

8/10 Good

Mark, Marina del Rey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In many ways, a standard business hotel--but one in an exotic and interesting location. My room was fine, but the views of the lake and the hills/mountains opposite were really nice. Just be sure to keep your sliding doors locked: there really are monkeys and they really can get onto your balcony -- even though that looks impossible at first! I originally booked a three night stay, which I ended up extending a couple days. The general manager and staff worked hard to keep me in the same room and set up a day tour to Sigiriya and Dambulla (and I added an elephant safari). I'm sure I paid a bit more by going through the hotel, but the driver/guide they found me was excellent. The hotel has some good eating options and there is an excellent pizza place just a bit further up the hill. The location is great: a short walk down to the lake and maybe 15 minutes further into the city center, an enjoyable lakeside hike. Overall, a very solid choice in Kandy.
Stayed 2 nights in Jan 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Radisson Kandy

Very comfortable stay. Great views over Kandy. WiFi access was poor. Swimming pool has only 10 loungers, despite the hotel having many rooms over 3 floors. This hotel is used extensively by tour groups, during one day of our stay 8 coaches arrived. This impacts on housekeeping services and the 2 available lifts.
Stayed 3 nights in Mar 2025

8/10 Good

Sarojini

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This propert is excellent,breakfast is very filling and variety was offered,the room temperature seems to be set at 24c when adjusted it defaults to 24c,the temperature out side was 33c,highly recommend this hotel .roof top was great.
Stayed 2 nights in Feb 2025

10/10 Excellent

Samar

Stayed 1 night in Mar 2025

8/10 Good

Jane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good stay

The hotel staff were all very helpful- restful place to stay in Kandy. Very nice rooms and food was great- especially the buffet. Great service in buffet.
Stayed 4 nights in Feb 2025

10/10 Excellent

KAPIL

Stayed 1 night in Feb 2025

8/10 Good

Garry

Travelled with partner
Liked: Amenities, property conditions & facilities
Dining in is difficult everyday at least two large tourist coaches - so meals are not relaxed and intimate. The pool is tiny. Watch out for the musicians upstairs and getting locked in to tips. Otherwise staff were friendly, polite and helpful.
Stayed 6 nights in Feb 2025

8/10 Good

Paul

Stayed 1 night in Feb 2025

10/10 Excellent

Sunjum

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

sriram

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great property. Very comfortable. Well located. They had slow internet - but could be due to rains and bad weather
Stayed 2 nights in Feb 2025

10/10 Excellent

Don, Briarwood

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Had a wonderful time at this excellent hotel. Wonderful and helpful staff, excellent amenities good food and panoramic view of the beautiful Kandy made gave us wonderful stay. Top floor with a swimming pool and a bar is an ideal place to watch arriving flocks after flocks of white birds, mostly Egrets.
Stayed 3 nights in Feb 2025

10/10 Excellent

Veena

Travelled with partner
Liked: Cleanliness, staff & service
Very comfortable, clean, helpful staff and great breakfast for our one night stay.
Stayed 1 night in Feb 2025

10/10 Excellent

Matthew

Stayed 1 night in Feb 2025

10/10 Excellent

Komitige

Stayed 1 night in Feb 2025

8/10 Good

Ben

Liked: Cleanliness
Stayed 3 nights in Feb 2025

10/10 Excellent

Shankar, Edison

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It smells of mold in the rooms
Stayed 3 nights in Feb 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025