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Hotel Eldorado at Eldorado Resort

4.0 star property
VIP Access

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Aerial view
Creator video - submitted by Destination Zoomer
Private beach nearby, beach towels, waterskiing, kayaking
2 restaurants, breakfast, lunch, dinner served; Fusion cuisine
Classic Room, 1 Queen Bed, Balcony, Lake View | Lake view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
3762 Lakeshore Road, Kelowna, BC, V1W3L4
  • Place, H2O Adventure and Fitness Centre
    ‪14 min walk‬
  • Place, Boyce-Gyro Beach Park
    ‪15 min walk‬
  • Place, Okanagan College
    ‪2 min drive‬
  • Airport, Kelowna, BC (YLW-Kelowna Intl.)
    ‪17 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed

9.8 out of 10
Exceptional
(6 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 1 Queen Bed, Balcony, Lake View

Classic Room, 1 Queen Bed, Balcony, Lake View | Lake view

Classic Room, 1 Queen Bed, Balcony, Lake View

9.0 out of 10
Wonderful
(2 reviews)
  • 12 sq m
  • Lake view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(5 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds (Arms)

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 2 Queen Beds (Arms)

9.0 out of 10
Wonderful
(13 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Suite, 1 King Bed, Lake View

Luxury Suite, 1 King Bed, Lake View

Luxury Suite, 1 King Bed, Lake View

9.0 out of 10
Wonderful
(2 reviews)
  • 54 sq m
  • 6 bedrooms
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Arms)

Standard Room, 2 Queen Beds (Arms)

Standard Room, 2 Queen Beds (Arms)

9.4 out of 10
Exceptional
(11 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed (Arms)

Deluxe Room, 1 King Bed (Arms)

Deluxe Room, 1 King Bed (Arms)

9.6 out of 10
Exceptional
(9 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Hotel Eldorado at Eldorado Resort

Private beach and free water park, near Okanagan Lake
Spend the day relaxing on Hotel Eldorado at Eldorado Resort's private sand beach or at a complimentary water park before returning for a meal at one of the hotel's 2 restaurants.
Hotel Eldorado at Eldorado Resort offers 52 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). LCD televisions come with premium digital channels and pay movies. Additionally, rooms include complimentary weekday newspapers and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An outdoor tennis court, a marina, and a complimentary water park are featured at the hotel. 3 hot tubs are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a sauna and a fitness center.

Children under 17 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, sports massages, facials, and body scrubs.
Our customers tell us they can't get enough of the helpful staff at Hotel Eldorado at Eldorado Resort. During your stay, you're just a quick walk from Okanagan Lake. Enjoy features like free WiFi in public areas, plus 2 restaurants and an indoor pool. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Enjoy Fusion cuisine with a beachfront location at El Lakeside Dining Room, one of the property's 2 restaurants
  • Cooked-to-order breakfast served daily for a fee
  • Self parking available for a fee
  • Splash around at the free water park or swim in the indoor and seasonal outdoor pools
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes an outdoor tennis court, a gym, and a steam room
  • Steps from Okanagan Lake and 7 minutes by foot from Rotary Beach Park
  • Local-area shuttle service available
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Unwind on the private sand beach, located just .5 km away. After a day at the beach, enjoy amenities at Hotel Eldorado at Eldorado Resort like a marina, a complimentary water park, and a seasonal outdoor pool.

There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. This Victorian hotel also offers outdoor tennis courts, a steam room, and a fitness center. You'll have access to the indoor pool and outdoor pool at a partner property. Parking is available for a fee.

This 4-star Kelowna hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.
El Lakeside Dining Room - This beachfront restaurant specializes in Fusion cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
The Boardwalk - This beachfront restaurant specializes in American cuisine and serves lunch, dinner, and light fare. A children's menu is available. Happy hour is offered. Open daily.
Maestro's at Manteo - This beach restaurant specializes in Italian cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available. Happy hour is offered. Open daily.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Area shuttle
  • Uncovered parking on site (CAD 15 per day)
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: CAD 12 to 25 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • El Lakeside Dining Room
  • Maestro's at Manteo
  • The Boardwalk

Things to do

  • 3 hot tubs
  • Basketball
  • Boat and paddles
  • Free water park
  • Gym
  • Indoor pool
  • Indoor pool (guest access)
  • Kayaking
  • Library
  • Motor boating
  • Outdoor pool (guest access)
  • Outdoor tennis court
  • Parasailing
  • Personal motorised watercraft
  • Sauna
  • Seasonal outdoor pool
  • Ski passes
  • Steam room
  • Water skiing
  • Water sports equipment

Family friendly

  • Free water park access
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • Computer station
  • Conference centre (3,327 square foot of space)

Outdoors

  • Beach towels
  • Direct access to the beach
  • Dock
  • Garden
  • Marina
  • On a lake
  • On the boardwalk/promenade
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Sports massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Grab bar near toilet (91 centimetre high)
  • Handrails in stairways (96 centimetre high)
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Banquet hall
  • Built in 1990
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Late-night room service
  • Meal delivery service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per accommodation, per day
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250.00 per accommodation, per stay
  • Resort fee: CAD 31.5 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Bicycle storage
  • Business center/computer access
  • Faxes
  • Fitness center access
  • Fitness/yoga classes
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • Newspaper
  • Partner property pool access
  • Phone calls
  • Pool access
  • Ski storage
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 12 to 25 per person
  • Uncovered self parking fee: CAD 15 per day
  • Pet fee: CAD 30 per accommodation, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Eldorado Kelowna
Hotel Eldorado
Hotel Eldorado Kelowna
Eldorado Hotel Kelowna
Hotel Eldorado Kelowna, Okanagan Valley
Hotel Eldorado Kelowna
Hotel Eldorado
Eldorado At Eldorado Kelowna
Eldorado Resort Hotel Eldorado
Hotel Eldorado at Eldorado Resort Hotel
Hotel Eldorado at Eldorado Resort Kelowna
Hotel Eldorado at Eldorado Resort Hotel Kelowna

Hotel Eldorado at Eldorado Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 613 out of 1000 reviews
Rating 8 - Good. 240 out of 1000 reviews
Rating 6 - Okay. 79 out of 1000 reviews
Rating 4 - Poor. 46 out of 1000 reviews
Rating 2 - Terrible. 22 out of 1000 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Geoffrey

Stayed 3 nights in Sep 2025

2/10 Terrible

Cameron

Travelled with partner
Disliked: Cleanliness, staff & service
The front desk staff are untrained and not empowered to give answers to most questions. On 3 occasions we were sent to Montao Resort’s Front Desk for answers. It’s too bad that Hotel Eldorado can’t stand on its own.
Cosmopolitans are good. That’s about the only positive aspect of our final stay at this place. Well not worth the prices…!
Stayed 3 nights in Sep 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Helene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful well kept grounds and property!!
Stayed 7 nights in Sep 2025

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Location always loved- lakeside.
Stayed 2 nights in Sep 2025

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property - well cared for. If you stay, be sure to try the restaurant
Stayed 2 nights in Aug 2025

6/10 Okay

Prabhjot

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Katie

Stayed 2 nights in Sep 2025

8/10 Good

Liisa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay but we had a room with a terrible view of someone else’s balcony and the parking lot. Arrived when they were having an event and very little available parking. I had to circle the lot until someone left. No parking was dedicated to guests staying at the hotel. Did not get room service on our third night so had no coffee pods for the morning. I would stay here again but have lower expectations.
Stayed 3 nights in Aug 2025

6/10 Okay

Travel

front desk never answered phone. music outside our room going to late in evening, wrong size housecoat --fit for a child. Good meal service and quick checkin. had to lug luggage up 3 floors - elevator far down the hall.
Stayed 2 nights in Sep 2025

10/10 Excellent

Al

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and great location.
Stayed 2 nights in Jul 2025

8/10 Good

Carla

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Gorgeous property! Dining was a huge issue. Lots of tables but definitely didn’t want to give you a good table. Chose this property to dine outside. Hostess kept putting us inside. Wasn’t a great experience.
Stayed 2 nights in Aug 2025

8/10 Good

Janet

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The amenities of the property are great - pools, gym, lakefront, beach. The rooms in the Arms could use a few updates. I understand that some things have not been updated in keeping with its charm but our bathroom door wouldn’t close, unless you slammed it quite hard. The pool was very cute, along with the little outdoor grassy area. The outdoor pool was fantastic and the gym was spacious. We dined at the Lakeside restaurant and the staff were ok. It seemed that some of the hosts may have been new. The servers were fine, not overly friendly. Probably tired of seeing tourists. The patio tables had a great view of the lake. It was a beautiful setting for a sunset. Our food was ok. The fries with our steak frites, tasted old and were not crispy at all. The steak lacked flavour. I would only dine here again for the view. We found Kelowna, to have a weird vibe. It is a beautiful city but the people are very weird. Maybe a little conservative and judgemental. We are multi-ethnic family and didn’t feel too welcome in the space. We’ve heard from others that they feel the same way about Kelowna and the resort. It’s just too bad, cause the resort was nice. We may give it another shot and see if our opinion changes but it was really strange after coming from Victoria & Vancouver where we felt warm and welcoming vibes.
Stayed 1 night in Sep 2025

8/10 Good

Stephane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Kelsen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

akhila

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the stay was just simply amazing, from the view to food and the location. The only improvement I see is coordination and better alignment between the hotel staff the restaurant staff. We totally enjoyed our stay even if it was just for one night, and will definitely stay there in future.
Luxury suite was the best thing of this whole experience
Stayed 1 night in Sep 2025

4/10 Poor

Tiffany

Travelled with partner
The room we stayed in was very different than the one we ended up with. The room was incredibly small, the air conditioning was very loud not to mention you can hear everything your neighbors were saying. The bed was old and uncomfortable. We ended up leaving a day early to stay somewhere else. It was cheaper to leave instead of cancel a night. Sorry I would not choose to stay here again.
Stayed 3 nights in Aug 2025

10/10 Excellent

Marian

Liked: Cleanliness, staff & service, property conditions & facilities
Although we were only there for one night we were so pleased with the welcoming atmosphere, great location, and old world charm. We would definitely go back!
Stayed 1 night in Aug 2025

10/10 Excellent

Tracey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great.
Stayed 3 nights in Aug 2025

10/10 Excellent

Alan

Stayed 3 nights in Aug 2025

6/10 Okay

Sofia

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

It was ok

It was ok but I expected much more. I think its a better place for families not a romantic getaway which is what we were looking for. The room was definitely clean and comfortable but the customer service fell short. When we checked in, we got very little information on how to navigate the resort. We had to go all the way to the second reception to get a card that would let us access the bigger pools but this never worked so we were only able to access the one pool and there were no towels. Before arriving I got a message from the hotel asking if we were celebrating something and saying the reservation included reusable water bottles and lobby snacks due to the extra resort fee we paid for. We got none of this. Room service and the restaurant was also just ok.
Stayed 1 night in Aug 2025

10/10 Excellent

Sean, North Vancouver

Stayed 3 nights in Aug 2025

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely older property beautifully kept. Spacious room with real furniture. AC worked fine, hot water good in the shower. Very good restaurant and bar, not too expensive, good quality and well presented. Staff very friendly and efficient. Resort amenities quite good.
Stayed 1 night in Aug 2025

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful 3 days at the resort. Highly recommend.
Stayed 3 nights in Aug 2025

4/10 Poor

Fred J

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2025