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Eminence Hotel

3.0 star property

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Single Room
Breakfast, lunch, dinner served; local and international cuisine
Front of property
Studio | Room amenity
Reception hall

Reviews

4.8 out of 10

Popular amenities

  • Breakfast included
  • Free airport shuttle
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

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KN 2 Street, Avenue 86, Kigali, 0520
  • Place, Ntarama Church
    ‪7 min walk‬
  • Place, Union Trade Center
    ‪12 min walk‬
  • Place, Kandt House Museum of Natural History
    ‪12 min walk‬
  • Airport, Kigali (KGL-Kigali Intl.)
    ‪14 min drive‬

Room options

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Single Room

Single Room

  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

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Double Room | Balcony

Double Room

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

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Twin Room

Twin Room

  • 12 sq m
  • Sleeps 2
  • 2 Single Beds

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Basic Double Room Single Use

Basic Double Room Single Use

  • 5 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Studio

Studio | Room amenity

Studio

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Eminence Hotel

Along with a restaurant, this hotel has a bar/lounge and dry cleaning. Free continental breakfast is provided, as well as free WiFi in public areas, free valet parking, and a free airport shuttle. Additionally, a 24-hour front desk, tour/ticket assistance, and a TV in a common area are onsite.
Eminence Hotel offers 27 accommodations with complimentary newspapers and complimentary toiletries. Rooms open to balconies or patios. Flat-screen televisions come with satellite channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

During your stay at Eminence Hotel, you're just a quick walk from Ntarama Church. Enjoy features like free breakfast, free WiFi in public areas, and free valet parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free valet parking and self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • 7 minutes by foot from Ntarama Church and a 1-minute drive from Kandt House Museum of Natural History
  • Free airport and local-area shuttle service
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A terrace, tour/ticket assistance, and dry cleaning/laundry services are also featured at the business-friendly Eminence Hotel. A roundtrip airport shuttle (available 24 hours) and an area shuttle are free. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 3-star Kigali hotel.

Guests are served free continental breakfast daily from 7 AM to 11 AM.
Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free area shuttle
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Free continental breakfast available daily 7 AM to 11 AM
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Free area shuttle

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Massage

Accessibility

  • No lift

More

  • 3 floors
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers

Policies

Check-in

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Eminence Hotel offers transfers from the airport. Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Eminence Hotel Kigali

Eminence Kigali

Sky Hotel Kigali

Eminence Hotel Hotel

Eminence Hotel Kigali

Eminence Hotel Hotel Kigali

Eminence Hotel Reviews

Reviews

4.8
Rating 10 - Excellent. 0 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 1 out of 3 reviews
Rating 4 - Poor. 2 out of 3 reviews
Rating 2 - Terrible. 0 out of 3 reviews

6.0/10

Cleanliness

4.8/10

Staff & service

4.0/10

Property conditions & facilities

Reviews

6/10 Okay

Peace Corps , Atlanta, Georgia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Run-Down Hotel

Lack of clean towels Cold water with low water pressure Terrible breakfast Spooty WiFi services Definitely will never be returning to this hotel Visa card machine was down, and overly priced taxi driver.
Stayed 3 nights in May 2017

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Central but very basic (not comfortable)

This Hotel is in the center of Kigali and near the City Tower, you can easily walk there. The rest was very disappointing... Loud construction works going on, no hot water in my room, the free airport transfer which was PROMISED and is advertised on the website was NOT provided (don't believe any promise made by a guy named IVAN. He first said there is no free airport transport, then agreed about it and took note of my flight details but never sent the taxi!). No mosquito nets on the windows and no closing windows, so mosquitos will come into the room. Only one channel on TV! If you are just looking for simple room for one night this hotel could be ok, otherwise you'll miss many things here on longer stays!
Stayed 2 nights in Dec 2017

4/10 Poor

Paola

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Very disappointing

The only good thing about this hotel is the central position near the City center and the City Tower. Otherwise I was very disappointed with almost everything: no hot water in my room, lots of noise due to present construction works and to other careless hotel guests (on top several people tried to come into my room early morning!). For the breakfast (2 eggs, 1 banana and a cup of milk) I had to wait over half an hour every morning!! And on the TV you can see only one channel (which can be changed only from the reception and is the same one for all the people in the hotel). Not all rooms are the same (some have a nice view, some have no hot water, some have no phone, some have no internet connection - no internet connection on the second and third floor). At least the guy at the reception was very nice and tried to help. Concerning my stay, as I checked in in the evening, I was given one of the worst rooms although I booked online well in advance. I asked to change the room but I was always told it was not possible, maybe "tomorrow" (so even if you book your room a couple of months ahead of time do not expect to get a good room!). On my last day I finally could change the room and could take a hot shower, what a feeling!! So if you choose this hotel I suggest arriving early in Kigali and choosing your room, otherwise you'll get the leftover! I guess you can get better hotels in Kigali for this rate (e.g. Hotel Okapi or Hotel Impala)
Stayed 2 nights in Dec 2017