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Waterloo Suites Hotel, Trademark Collection by Wyndham

2.5 star property

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Photo gallery for Waterloo Suites Hotel, Trademark Collection by Wyndham

Lobby
Deluxe Room, Multiple Beds, Non Smoking
Lobby
Microwave, coffee/tea maker
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
547 King St N, Waterloo, ON, N2L5Z7
  • Place, Conestoga Mall
    ‪3 min walk‬
  • Place, St Jacobs Farmers Market
    ‪3 min drive‬
  • Place, University of Waterloo
    ‪5 min drive‬
  • Airport, Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪18 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed with Sofa bed, Non Smoking

7.0 out of 10
Good
(26 reviews)
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, Multiple Beds, Non Smoking

Deluxe Room, Multiple Beds, Non Smoking

Deluxe Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed, Non Smoking

Superior Room, 1 Queen Bed with Sofa bed, Non Smoking

Superior Room, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

7.2 out of 10
Good
(5 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Business Suite, 1 King Bed with Sofa bed, Non Smoking

Business Suite, 1 King Bed with Sofa bed, Non Smoking

Business Suite, 1 King Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Apartment, 1 King Bed with Sofa bed, Non Smoking (Suite)

Premium bedding, down duvets, pillow-top beds, in-room safe

Apartment, 1 King Bed with Sofa bed, Non Smoking (Suite)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Mobility Accessible, Non Smoking (Roll-In Shower)

Suite, 1 King Bed with Sofa bed, Mobility Accessible, Non Smoking (Roll-In Shower)

Suite, 1 King Bed with Sofa bed, Mobility Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Waterloo Suites Hotel, Trademark Collection by Wyndham

Hotel in Waterloo with free breakfast and a fitness center
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, coffee/tea in a common area, and a business center.
Waterloo Suites Hotel, Trademark Collection by Wyndham offers 104 accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 42-inch LCD televisions come with cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Waterloo Suites Hotel, Trademark Collection by Wyndham, you're just a quick walk from Conestoga Mall. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a business center, meeting rooms, and conference space
  • Onsite recreation includes a gym
  • Just a 4-minute drive from University of Waterloo and a few minutes from St Jacobs Farmers Market
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 398 square feet (37 square meters) and includes conference space. The business-friendly Waterloo Suites Hotel, Trademark Collection by Wyndham also features a fitness center, coffee/tea in a common area, and laundry facilities. Self parking is free.

This Waterloo hotel is smoke free.

Guests are served free continental breakfast daily from 7:00 AM to 9:30 AM.
Onsite venue - This restaurant serves breakfast only.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • 398 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • Lift (107 centimetre wide door)
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)

More

  • 1 building
  • 6 floors
  • Built in 1986
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Down comforter
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20.0 per stay.
  • Cribs (infant beds) are available for CAD 20.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: CAD 20.0 per night
  • Rollaway bed fee: CAD 20.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Destination Inn Waterloo
Four Points Sheraton Kitchener Waterloo
Four Points Sheraton Waterloo
Destination Waterloo
Four Points Waterloo Kitchener
Sheraton Four Points Kitchener
Sheraton Four Points Waterloo
Sheraton Waterloo
Waterloo Suites Hotel
Best Western Plus Waterloo
Waterloo Suites Hotel, Trademark Collection by Wyndham Hotel
Waterloo Suites Hotel, Trademark Collection by Wyndham Waterloo

Waterloo Suites Hotel, Trademark Collection by Wyndham Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 385 out of 1002 reviews
Rating 8 - Good. 339 out of 1002 reviews
Rating 6 - Okay. 138 out of 1002 reviews
Rating 4 - Poor. 78 out of 1002 reviews
Rating 2 - Terrible. 62 out of 1002 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Bill

Stayed 1 night in Sep 2025

6/10 Okay

Todd

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Hotel was adequate. Clean and close to amenities. Work out area is small and quite hot. Pool was not open. Included breakfast was limited and lower end. Microwave in the room was broken.
Stayed 2 nights in Sep 2025

6/10 Okay

Rob

The main light in the room was burnt out. Couldn’t see. Had to feel around to turn on bedside lamp. The one side of the bathroom mirror also not working. Impossible to see to get get ready in the morning!! Told them when we were leaving, hopefully they looked after the situation!
Stayed 1 night in Sep 2025

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
This is a budget friendly standard hotel place with a OK breakfast. You could do better, but you could do way worse
Stayed 1 night in Sep 2025

8/10 Good

Youchao

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Sinead

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 3 nights in Aug 2025

4/10 Poor

Lynda

Disliked: Staff & service, property conditions & facilities
Extended family using common areas as their residence. No restaurant or bar, but family was cooking somewhere and using common area to eat. Children using hallways as their play area Check reviews from previous clients. Not good No bar or restaurant, poor breakfast
Stayed 2 nights in Sep 2025

8/10 Good

Vicki

Travelled with family
Liked: Staff & service, property conditions & facilities
Very clean room, front desk staff were fantastic, breakfast was great. Property around is a little rundown, but would def stay again.
Stayed 1 night in Sep 2025

10/10 Excellent

Sadia

Stayed 1 night in Sep 2025

10/10 Excellent

patricia

Liked: Cleanliness, staff & service, property conditions & facilities
very good
Stayed 2 nights in Sep 2025

2/10 Terrible

Michelle

Stayed 1 night in Sep 2025

8/10 Good

Alan

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had asked for sheets for the sofa bed when making the reservation & was advised that there will be no issue. Arrived to the hotel after 7:30 pm after a long day of travelling & finding out no sheets for the sofa bed. Had to wait for staff to provide them. Also elevator smelled of cigar smoke. Not a good way to start my stay here.
Stayed 1 night in Sep 2025

6/10 Okay

jonathan

Stayed 2 nights in Sep 2025

6/10 Okay

Aaron

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Seemed like there were people that have been staying there a while and made it feel like home. That is fine but when it disturbs others stays, it is not. Kids running the halls waking ppl up and making a huge mess very early in the morning should not be part of my stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Sadia

Stayed 1 night in Sep 2025

8/10 Good

michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly. Room was clean and bed was comfortable.
Stayed 1 night in Sep 2025

8/10 Good

Anne-Marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very lovely staff. Helpful and pleasant. Lots of parking. Good water pressure and lots of hot water. Standard breakfast. We would stay again. Thank you.
Stayed 2 nights in Sep 2025

4/10 Poor

Susan

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The continental breakfast offered in the morning was covered in fruit flies. Very offputting would not recommend this hotel. Staff did not speak English very well, and there were no amenities on site of any use. The air-conditioning unit was so loud in our room that we could not leave it on. Hotel seemed old and somewhat rundown. The only saving grace was it was a convenient location for what we needed, but would never stay there again, or recommend.
Stayed 1 night in Sep 2025

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mall 10 minute walk from hotel. Lots of places to eat close. Parking free and close. Air conditioning. Breakfast included,
Stayed 1 night in Sep 2025

8/10 Good

sinisa

Stayed 2 nights in Sep 2025

6/10 Okay

Erich

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2025

4/10 Poor

Hany

Disliked: Cleanliness, amenities, property conditions & facilities
High price
Stayed 1 night in Sep 2025

4/10 Poor

Mike

Travelled with family
Disliked: Property conditions & facilities
elevator not working when checked in...
Stayed 3 nights in Aug 2025

10/10 Excellent

Weixiang

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good
Stayed 2 nights in Aug 2025