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alpenhotel Kaiserfels

4.0 star property

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Couples treatment room(s), sauna, steam room, body treatments
2 bars/lounges
Indoor pool, pool loungers
Couples treatment room(s), sauna, steam room, body treatments
Buffet

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Winkelschattseite 6b, Sankt Johann in Tirol, Tirol, 6380
  • Place, Mountain Cart
    ‪14 min walk‬
  • Place, Panorama Badewelt
    ‪5 min drive‬
  • Place, St. Johanner Bergbahnen
    ‪5 min drive‬

Room options

View all photos for Superior Double Room, Balcony

Superior Double Room, Balcony

Superior Double Room, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Double Room Alpin, Balcony, 3*

Double Room Alpin, Balcony, 3*

Double Room Alpin, Balcony, 3*

8.0 out of 10
Very good
(2 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Executive Double Room, Balcony

Executive Double Room, Balcony

Executive Double Room, Balcony

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Junior Suite, Balcony ( Executive)

Junior Suite, Balcony ( Executive)

Junior Suite, Balcony ( Executive)

  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Room, Balcony

Family Room, Balcony

Family Room, Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 8
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Junior Suite, Balcony

Junior Suite, Balcony

Junior Suite, Balcony

  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite

Suite

Suite

  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

Similar properties

Front of property – evening/night
Hotel & Wirtshaus Post
Sankt Johann in Tirol
  • Breakfast included
  • Spa
  • Pet-friendly
  • Free Wi-Fi
4.7 out of 5, Exceptional, 166 reviews
The price is €148
includes taxes & fees
29 Jun - 30 Jun
Hotel & Wirtshaus Post

About this property

alpenhotel Kaiserfels

Ski into alpenhotel Kaiserfels, where you can enjoy a meal at the restaurant and comforts including an indoor pool and a full-service spa.
Alpenhotel Kaiserfels offers 130 accommodations with safes and bathrobes. Rooms open to balconies. Each accommodation is individually furnished and decorated. 80-cm flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include offices, desks, and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include ski-in/ski-out access, an indoor pool, a health club, and a sauna.

Children under 16 years old are not allowed in the swimming pool without adult supervision. Guests under 16 years old are not allowed in the hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Beauty Vital has 3 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 6 years old are not allowed in the spa without adult supervision.

During your stay at alpenhotel Kaiserfels, you'll be within walking distance of Mountain Cart. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at Kaiserfels, a buffet restaurant with garden views
  • Take a swim in the indoor pool
  • Treat yourself to manicures and pedicures, massages, or facials at Beauty Vital
  • Services include babysitting, a free kid's club, and a concierge
  • Onsite recreation includes a gym, a steam room, and a sauna
  • 6.6 mi (10.7 km) from Fieberbrunn Cable Car and 8.3 mi (13.4 km) from Hahnenkamm Cable Car
  • Free ski shuttle service
  • Pets welcome for a fee (restrictions apply)
Have fun with onsite winter activities, including downhill skiing, cross-country skiing, and snowboarding and in warmer months, enjoy kayaking and mountain biking. Indulge in a treatment at the full-service spa or enjoy a swim in the indoor swimming pool after a day on the slopes. For a free ride to the slopes, hop on the mountain hotel's complimentary ski shuttle. Alpenhotel Kaiserfels helps provide the perfect winter holiday with ski storage, skiing lessons, and ski equipment rentals. When the sun goes down, sip après-ski drinks in one of the hotel's 2 bars/lounges.

There's a restaurant on site, as well as a snack bar/deli. Free breakfast is available daily. Public spaces have free WiFi. This ski hotel also offers a complimentary children's club, a health club, and a sauna. Free self parking is available.

This 4-star Sankt Johann in Tirol hotel is smoke free.

Guests are served free buffet breakfast daily from 7 AM to 10 AM.
Kaiserfels - Overlooking the garden, this buffet restaurant serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free ski shuttle
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7 AM to 10 AM
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Kaiserfels

Things to do

  • Arcade/game room
  • Archery
  • Bicycle rentals
  • Cross-country skiing
  • Downhill skiing
  • Free children's club
  • Full-service spa
  • Health club
  • Helicopter/aeroplane tours
  • Ice skating
  • Indoor pool
  • Kayaking
  • Mountain biking
  • Playground
  • Rafting
  • Rowing/canoeing
  • Sauna
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Skydiving
  • Sledding
  • Snow tubing
  • Snowboarding
  • Snowshoeing
  • Steam room

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Free children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift (89 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 5 floors
  • Built in 2014
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 80-cm flat-screen TV with cable channels

More

  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Office
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 6:30 AM - 11:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between November 5 and December 6.

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 30 per pet, per day
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.60 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 30 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 6:30 AM - 11:00 PM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

lti alpenhotel Kaiserfels Hotel Sankt Johann in Tirol
lti alpenhotel Kaiserfels Hotel
lti alpenhotel Kaiserfels Sankt Johann in Tirol
lti alpenhotel Kaiserfels
lti alpenhotel Kaiserfels
alpenhotel Kaiserfels Hotel
Sentido alpenhotel Kaiserfels
alpenhotel Kaiserfels Sankt Johann in Tirol
alpenhotel Kaiserfels Hotel Sankt Johann in Tirol

alpenhotel Kaiserfels Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 69 out of 130 reviews
Rating 8 - Good. 50 out of 130 reviews
Rating 6 - Okay. 6 out of 130 reviews
Rating 4 - Poor. 3 out of 130 reviews
Rating 2 - Terrible. 2 out of 130 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Bahattin Selman

Liked: Cleanliness, amenities
Disliked: Staff & service
The only good thing is if you go with family and try to stay in all the time then it is cool . They give you only specific table to sit town you have no right to choose and surprisingly got charged for service fee which they didn’t even clean my room
Stayed 3 nights in Jan 2025
Verified

6/10 Okay

James Brian

Liked: Cleanliness, property conditions & facilities
The room was very clean, the location was incredible, and the staff were consistently friendly and extremely helpful. Both breakfast and dinner were excellent - plenty of variety, great quality, and meals we genuinely looked forward to each day. Unfortunately, we weren’t able to enjoy the sauna, pool, or gym facilities, as they closed at 9:00 pm. Given our daily schedule, a later closing time (even 10:00 pm) would have made a big difference. We would have gladly given this hotel a full five stars; however, the sleeping arrangement was disappointing. The “queen” bed advertised was actually two twin beds pushed together, which created a noticeable and uncomfortable seam down the middle. In addition, the sheets and blankets were also twin-sized, requiring separate bedding for m wife and I. This made it difficult and uncomfortable to sleep together under the same covers. Overall, a wonderful hotel in many ways, but the bed setup significantly impacted our comfort during the stay.
Stayed 6 nights in Jan 2026
Verified

8/10 Good

christian

Liked: Cleanliness
Personal freundlich
Stayed 1 night in Jan 2026
Verified

8/10 Good

Yvonne

Liked: Cleanliness, amenities, property conditions & facilities
Großes Zimmer, gutes Bett, kein Lärm, sehr freundliches Personal, perfekte Lage am Skilift, gute Auswahl beim Essen, Pool könnte etwas wärmer sein,
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Gerlind

Liked: Amenities
Wir hatten einen schönen Aufenthalt
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Das Essen war Weltklasse. Unglaublich große Auswahl an verschiedensten Speisen. Die Zimmer waren sehr sauber und ruhig.
Stayed 1 night in Oct 2025
Verified

4/10 Poor

Hans Werner

Disliked: Staff & service
Auf der Durchreise für 1 Nacht. Positiv: Qualität des Speiseangebot war sehr gut, PP zur Genüge vorhanden, Personal freundlich. Negativ: Check In, umständlich, Wartezeit - bis wir von einem Mitarbeiter einen Tisch zugewiesen erhalten haben - ca. 10 Minuten, der Waschbecken Wasserhahn (Zimmer 101) Ist soweit blockiert, dass nur eine Volldruckeinstellung möglich ist, ein absolutes Novum für uns war auf der Rechnung die automatische Tip-Verrechnung. Somit war unsere Handtip Abgabe ein Doppe-Tip! Das Check Out Prozedere war eine Zumutung. Wartezeit beinahe 15 Minuten, da sich die einzige Rezeption Angestellte in einer endlosen Diskussion mit anderen Abreisenden (inkl. Sonder Wünschen für Gruppenreservationen verstrickte). Die Person im Hinterraum fand es nicht nötig einen Kurzeinsatz, für einen Kurz Chech Out inkl. Rechnungs Erstellung bei uns zu realisieren. Umso ärgerlicher für uns, da noch eine fünfstündige Autoweiterfahrt bevor stand. Hier besteht sicher noch Verbesserung Potential. MfG. H.W. Maier
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ruhiges Hotel, etwas außerhalb vom Ort. Ab zwei Übernachtungen ist die Gondelkarte für St. Johann inklusive.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

camilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Riktigt fint hotell

Helt fantastiskt hotell, bra service. Vi hade halvpension vilket vi kan rekommenderas- jättefin buffé, med variation varje kväll. Riktigt fin frukost. Fabulös utsikt över bergen. Nära in till byn Sankt Johann, en promenad på ca 15min. Finns cyckeluthyrning på hotellet. Obs den är stängd på söndagar.
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Hans-Ulrich

Liked: Cleanliness, staff & service, property conditions & facilities

Top Hotel sehr freundlich

Alle waren sehr bemüht und freundlich. Tolle Auswahl an Essen sowohl am Morgen wie Abends.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Rüdiger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Auswahl beim Frühstück war wirklich super, auch das Abendessen war sehr vielfältig. Den Saunabereich haben wir sehr genossen. Die Zimmer waren nachts sehr warm und ein lüften war leider nicht möglich, da starker Güllegeruch von den Wiesen rein kam. Leider war an einer Nacht eine Party bei der nebenan befindlichen Rockbar, welche bis 4 Uhr morgens anhielt. Aber das Hotel an sich ist sehr schick und modern eingerichtet.
Stayed 3 nights in Oct 2024
Verified

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Preis Leistung passt wunderbar!
Stayed 2 nights in Oct 2024
Verified

8/10 Good

Stefan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel ist ruhig am Ortsrand und direkt am Skihang gelegen. Vom Zimmer hatten wir einen herrlichen Blick auf die Berge. Das Personal war sehr nett und freundlich. Das Zimmer war groß und das Bad sauber. Der Wellness/Spa Bereich ist schön groß und bietet viele Möglichkeiten. Sehr schön ist auch der kleine Spielplatz direkt am Hotel. Außerdem gibt es genügend kostenlose Parkplätze direkt vor dem Hotel. Was uns sehr verwundert hat, ist das Verhalten einiger Hotelgäste. So haben wir nach dem Ein-Checken auf dem Zimmer festgestellt, dass es nur Bademäntel für uns Erwachsene gab, aber keine für die Kinder. Auf unsere Rückfrage, sagte uns das Personal, dass sie kaum noch Kinder-Bademäntel haben, weil die ständig gestohlen werden... Im Sauna Bereich lag eine benutzte Pampers Windel einfach so auf dem Fussboden. Obwohl dies nicht erlaubt ist laut Hotel, sind morgens trotzdem Hotelgäste mit Badelatschen zum Frühstück gekommen. Am zweiten Abend war der Pool quasi nicht benutzbar, weil Kinder von allen Richtungen in den Pool gesprungen sind und die Eltern waren offensichtlich nicht da. Ein paar Verbesserungsvorschläge: - Für die Kinder gab es jeden Abend Fischstäbchen mit Pommes oder Nudeln mit Tomaten/Bolognese Sauce. Ein bisschen mehr Abwechslung wäre toll. - Wir fanden es im Zimmer sehr warm und es gibt keine Möglichkeit, die Temperatur / Klimatisierung im Zimmer zu regeln. - Wir machen oft in Österreich Urlaub und im Sentido gab es zum ersten Mal kein Abschiedsgeschenk
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Joni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 5 nights in Jun 2024
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Unterkunft kann man nur weiterempfehlen!
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

Stephan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ich war jetzt zum dritten mal in diesem Hotel. Der Aufenthalt war wie immer außergewöhnlich.
Stayed 6 nights in Jul 2023
Verified

8/10 Good

Peter

Liked: Staff & service, property conditions & facilities, room comfort

Winterferien in St. Johann

Das Alpenhotel Kaiserfels ist ideal für Skianfänger und deren Begleitung gelegen. Der Wellness Bereich überzeugt!
Stayed 4 nights in Jan 2023
Verified

8/10 Good

Simone

Liked: Staff & service, amenities, property conditions & facilities
Insgesamt hat es uns sehr gut gefallen. Es gab eine sehr große Auswahl beim Frühstück und Abendessen. Auch der Wellnessbereich war sauber und wir konnten zwischen verschiedenen Saunen wählen. Punktabzug gibt es leider für die Sauberkeit des Zimmers. Es lagen kleine Glasscherben auf dem Boden, in die meine Begleitung getreten ist. Nachdem wir aber an der Rezeption Bescheid gegeben hatten, wurde unser Zimmer nochmal gereinigt und alles war gut.
Verified

8/10 Good

Denis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great holiday nice hotel.

Food excellent, location good but out of town. Rooms comfortable, almost all staff extremely friendly.
Stayed 7 nights in Feb 2022
Verified

10/10 Excellent

Toby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location right by skischool and lifts. Rockbar Nextdoor was perfect for lunch. Lovely pool area. We were half board which I would recommend. Would return.
Stayed 3 nights in Feb 2022
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Skiing in St Johann

We had an excellent stay at the Sentido. Location for skiing was perfect. Rooms were very bright and comfortable and extra pillows and a kettle were provided immediately upon request. All staff were fantastic. Although the spa area is amazing you need to be very comfortable with stripping off - not for us unfortunately so we therefore felt we missed out. Everyone was naked inside and out of the steam and sauna. I appreciate that this is the way, however, there was no option to stay in you bathers.
Stayed 7 nights in Feb 2022
Verified

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 stjerner her🌟🌟🌟🌟

Det er et fantastisk dejligt sted og kan kun anbefales. Service, mad og renlighed er helt i top. Skal vi sige noget negativt, er der for varmt i restauranten og baren. Stedet skal få vores bedste anbefaling
Stayed 5 nights in Feb 2022
Verified

10/10 Excellent

Jürgen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unglaublich vielfältiges und qualitativ hochwertiges Frühstücks- und Abendbuffet !
Stayed 3 nights in Sep 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schön, dass wir spontan unseren Aufenthalt verlängern könnten!
Stayed 7 nights in Jun 2021
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es war vom Anfang bis zur Abreise alles super gut.
Stayed 7 nights in Sep 2020