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Park Plaza London Riverbank

4.0 star property

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Photo gallery for Park Plaza London Riverbank

Hypo-allergenic bedding, minibar, in-room safe, desk
Bar (on property)
Exterior
View from property
Suite, 1 Bedroom, Balcony, River View

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
18 Albert Embankment, London, England, SE1 7TJ
  • Place, Thames River
    ‪1 min walk‬
  • Place, Westminster Abbey
    ‪12 min walk‬
  • Place, Big Ben
    ‪15 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪74 min drive‬

Room options

View all photos for Superior Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Double Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

View all photos for Superior Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

View all photos for Executive Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Double Room

  • Sleeps 2

View all photos for Executive Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Twin Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

View all photos for Executive Double Room with River View

Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Double Room with River View

  • Sleeps 2

View all photos for Studio Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Studio Room

  • Sleeps 2

View all photos for Family King Studio with Kitchenette

Hypo-allergenic bedding, minibar, in-room safe, desk

Family King Studio with Kitchenette

  • Sleeps 2

View all photos for One Bedroom Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

One Bedroom Suite

  • Sleeps 3

View all photos for One Bedroom Suite River View

Lobby

One Bedroom Suite River View

  • Sleeps 3

View all photos for One Bedroom Suite with River View and Balcony

Hypo-allergenic bedding, minibar, in-room safe, desk

One Bedroom Suite with River View and Balcony

  • Sleeps 3

View all photos for One Bedroom Suite with Kitchenette

Hypo-allergenic bedding, minibar, in-room safe, desk

One Bedroom Suite with Kitchenette

  • Sleeps 3

View all photos for One Bedroom Suite River View and Kitchenette

Private kitchen

One Bedroom Suite River View and Kitchenette

  • Sleeps 3

View all photos for One Bedroom Suite with River View and Balcony and Kitchenette

Hypo-allergenic bedding, minibar, in-room safe, desk

One Bedroom Suite with River View and Balcony and Kitchenette

  • Sleeps 3

View all photos for Superior Room, 1 Double Bed (Double)

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 Double Bed (Double)

9.0 out of 10
Wonderful
(144 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

8.8 out of 10
Excellent
(68 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Studio Room-Sofa Bed-1 Double

Studio Room-Sofa Bed-1 Double

Studio Room-Sofa Bed-1 Double

8.2 out of 10
Very good
(55 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Studio, 1 King Bed, Kitchenette

Studio, 1 King Bed, Kitchenette

Studio, 1 King Bed, Kitchenette

9.0 out of 10
Wonderful
(29 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 Double Bed

Executive Room, 1 Double Bed

Executive Room, 1 Double Bed

8.4 out of 10
Very good
(106 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Room, 2 Single Beds

Executive Room, 2 Single Beds

Executive Room, 2 Single Beds

8.2 out of 10
Very good
(14 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room, 1 Double Bed, River View

Executive Room, 1 Double Bed, River View

Executive Room, 1 Double Bed, River View

9.0 out of 10
Wonderful
(60 reviews)
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

7.4 out of 10
Good
(15 reviews)
  • Sleeps 5
  • 1 Double Bed

View all photos for Suite, 1 Bedroom, River View

Suite, 1 Bedroom, River View

Suite, 1 Bedroom, River View

7.8 out of 10
Good
(10 reviews)
  • River view
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed

View all photos for Suite, 1 Bedroom, Kitchenette, River View

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 Bedroom, Kitchenette, River View

9.0 out of 10
Wonderful
(2 reviews)
  • River view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Kitchenette

Suite, 1 Bedroom, Kitchenette

Suite, 1 Bedroom, Kitchenette

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony, River View (Kitchenette)

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 Bedroom, Balcony, River View (Kitchenette)

10.0 out of 10
Exceptional
(5 reviews)
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony, River View

Suite, 1 Bedroom, Balcony, River View

Suite, 1 Bedroom, Balcony, River View

9.8 out of 10
Exceptional
(7 reviews)
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room

  • Sleeps 2

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About this property

Park Plaza London Riverbank

Along with an indoor pool, this hotel has a restaurant and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna, and 24-hour room service.
Park Plaza London Riverbank offers 645 air-conditioned accommodations with minibars and laptop-compatible safes. Plasma televisions come with satellite channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Park Plaza London Riverbank's great location gets high marks from our customers. During your stay, you'll be within walking distance of Westminster Abbey. Free WiFi in public areas, an indoor pool, and a restaurant are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy international cuisine while dining at Chino Latino
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the pool and the clean accommodations
  • Within a 15-minute walk of Westminster Abbey and Westminster Bridge
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Park Plaza London Riverbank offers its guests an indoor pool, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and a meeting room are available. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Park Plaza London Riverbank.

Smoking is allowed in designated areas at this 4-star London hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Chino Latino - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Chino - Onsite bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 40 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: GBP 25 for adults and GBP 25 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chino
  • Chino Latino

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 17 floors
  • Ballroom
  • Banquet hall
  • Built in 2005
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Pay films
  • Plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per day
  • Only dogs are allowed
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 25.00 for adults and GBP 25.00 for children
  • Nearby parking fee: GBP 40.00 per day
  • Pet fee: GBP 25 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:30 AM to 8:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

London Riverbank Park Plaza
Park Plaza London Riverbank
Park Plaza Riverbank
Park Plaza Riverbank Hotel
Park Plaza Riverbank Hotel London
Park Plaza Riverbank London
Park Plaza Riverbank London England
Park Plaza Riverbank London Hotel London
Riverbank Park Plaza London
Park Plaza Riverbank London Hotel
London Park Plaza
Park Plaza London
Park Plaza London Riverbank Hotel
Park Plaza London Riverbank Hotel
Park Plaza London Riverbank London
Park Plaza London Riverbank Hotel London

Park Plaza London Riverbank Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1903 out of 3096 reviews
Rating 8 - Good. 645 out of 3096 reviews
Rating 6 - Okay. 314 out of 3096 reviews
Rating 4 - Poor. 140 out of 3096 reviews
Rating 2 - Terrible. 94 out of 3096 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

6/10 Okay

Alex

Travelled with family
Room was good, staff were nice on the whole. Only thing was this morning - we went for breakfast at 8.15am and after only half an hour down at breakfast, we were approached by a staff member and asked if we had finished food and could we give up the table as there was a queue waiting to be seated for breakfast!! We had only just stopped eating at that point and we soon went! Seemed a little off to me - paying £616 for 2 nights. Stopped in room 1002! Plus the floor was wet in front of the fridge apon arrival and it somehow maintained being wet!! Despite not having anything wet ourselves. Alex
Stayed 2 nights in Nov 2025

4/10 Poor

Oliwia

Disliked: Cleanliness
Leftover USED protection rubber (condom) in the room we stayed in. Clearly showing the rooms aren’t properly deep cleaned before allowing new guests to arrive. Not impressed. And even when mentioned to staff yes they apologised but it shows how unhygienic it is.
Stayed 1 night in Nov 2025

2/10 Terrible

James

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
When I arrived to check-in at 3pm, the queue at reception was huge (at least 40 people waiting because there was a group) and only one member of staff working (the rest just stood around doing nothing). I paid £296 for one night and was put in a tiny room with a window that overlooked other hotel room windows and brickwork!! I was woken by someone playing loud dance music at 4am and the music didn’t stop until after 6am (when I tried to call reception to complain) no one answered. The queue for breakfast in the morning was more than 30 people at 10am. I had to check out and so didn’t have time to queue for breakfast. Again not enough staff. When I didn’t have time to wait in the queue I asked if I could have the costs of breakfast refunded because it was supposed to be part of the rate I paid. The staff said they couldn’t refund because I booked via Expedia. Not helpful. This is meant to be a four star hotel it’s frankly robbery that I was charged £296 for such a poor hotel stay.
Stayed 1 night in Nov 2025

10/10 Excellent

Garrie

Liked: Amenities, property conditions & facilities
Very friendly staff
Stayed 1 night in Nov 2025

4/10 Poor

Harrie

Stayed 1 night in Nov 2025

8/10 Good

Nelson

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Stayed 6 nights in Nov 2025

10/10 Excellent

Caroline

Liked: Cleanliness, amenities, property conditions & facilities
Room was lovely and bed was comfortable. Breakfast was good but not as good at a Hilton breakfast - no fried eggs, no waffles etc
Stayed 1 night in Nov 2025

10/10 Excellent

Eric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a convenient location. 30 minute walk to Covent Garden area and 15 minutes from Westminster. Nice fitness facility and a good restaurant.
Stayed 5 nights in Nov 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Nov 2025

10/10 Excellent

Gloria De las mercedes Fraga

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I would definitely recommend this hotel . Staff is 5 star. Rooms a bit small but other than that amazing and very recommendable
Stayed 6 nights in Nov 2025

6/10 Okay

DIANA

Business traveller
Liked: Cleanliness
The room itself was fine, but almost everything else about the stay was frustrating. The lifts were confusing, and the hotel layout made it unclear where the restaurants and breakfast area even were. Breakfast was very poor — cramped seating, awkward layout, and limited food options, with basics like baked beans missing. The bar experience before our event was no better. They didn’t have Prosecco, then said they didn’t have bottles, and eventually admitted they didn’t even have proper Prosecco glasses, serving it in wine glasses instead. Overall, the hotel felt disorganised and did not leave a good impression.
Stayed 1 night in Nov 2025

10/10 Excellent

Marie

Travelled with group
Liked: Cleanliness, staff & service, amenities
Very clean and spacious room. Loved that you could close the curtains with a touch of a button. Can't wait to come back.
Stayed 1 night in Nov 2025

10/10 Excellent

Wing Yan

Stayed 1 night in Nov 2025

10/10 Excellent

Thi Hanh, Woodbridge

Stayed 3 nights in Nov 2025

4/10 Poor

Courtney

Disliked: Cleanliness
Room was kind of gross. We pulled an extra blanket from the closet (duvet) and it had blood and something brown on it. Very uncomfortable bed and pillows so thin I could slide one under a door if I attempted I’m sure. I used to love this hotel but it’s gone down hill
Stayed 6 nights in Nov 2025

8/10 Good

Gina

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was spotless, couldn't work out to turn the lamp on, neither could i see to turn the bathroom light on in the dark when my sister was asleep
Stayed 1 night in Nov 2025

8/10 Good

Yunis alex

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was fine. Staff were great. Restaurant was good except one night they said they were fully booked. Then after 45 mins they gave us a table?
Stayed 4 nights in Nov 2025

10/10 Excellent

Wayne

Stayed 1 night in Nov 2025

10/10 Excellent

Sahil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolute view! Great Hospitality and a must view!
Stayed 1 night in Nov 2025

6/10 Okay

Chris

Stayed 2 nights in Nov 2025

10/10 Excellent

Kian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

edward

Liked: Cleanliness, amenities, property conditions & facilities
Nice room, great location.
Stayed 2 nights in Nov 2025

10/10 Excellent

B

Stayed 3 nights in Nov 2025

8/10 Good

Kathleen

Travelled with family
Clean roon
Stayed 2 nights in Nov 2025

6/10 Okay

Darerk

Stayed 4 nights in Nov 2025

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