26 Feb 2020 by Niki
Hello Varrie, Cheers for the great rating and feedback! Can't wait to see you again at Park Plaza Riverbank to create memories together. All the best.
11 Feb 2020 by Niki
Hey, Thanks for choosing our convenient location for your trip! We hope you had a great time with us in Park Plaza Riverbank. Did you have time to check out the breathtaking view from our Executive Lounge on the 12th floor? If not, definitely upgrade next time! Don't be the one missing out on the delicious bites and refreshers. Best wishes.
29 Jul 2019 by Guest Relations Team
Dear Valued Guest, Thank you for your review 3/5. Kind regards, Guest Relations Team
25 Jun 2019 by PPRL_GR
Dear Guest Thank you for taking the time to post a review after your recent stay with us and for describing the issues you faced during your time with us. We hope that you will not consider this experience a usual of our service as we look forward to welcome you back in the future to change your impression. Kind regards, Guest Relations Team
6 Mar 2019 by PPLR Guest Relations
Good morning, Thank you for your 10/10 review and great comments. Kind regards, Mark Spanjar Guest Relations Manager
6 Feb 2019 by PPRL_Guest Relations
Dear Lara, Thank you for the 5 out of 5 review and the wonderful comments regarding your stay. We look forward to welcoming you back in the future. Kind regards, Jasmine Agres Guest Relations Team Leader
15 Apr 2018 by JP
Good Afternoon Thank you for the review and sorry about the issues, the Housekeeping Manger and Restaurant Manager will be informed of this Kind Regards Jean-Pierre Muller Guest Relations Manager
This property is closed from 29 July 2020 to 14 September 2020 (dates subject to change).
Due to COVID-19, this property’s food and beverage options may be limited.
Park Plaza London Riverbank offers its guests an indoor pool, a sauna, and a fitness centre. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A business centre and a meeting room are available. Tour or ticket assistance, multilingual staff, and concierge services are also featured at the eco-friendly Park Plaza London Riverbank. Parking is available for a fee. This 4-star London hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Valet parking (surcharge)
Park Plaza London Riverbank offers 645 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Plasma televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Chino Latino – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Club Lounge – This restaurant only serves breakfast. Reservations are required. Open daily.
24-hour room service is available.
Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some on-site facilities. Contactless check-out is available.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.Enhanced food service safety measures are in place. The property affirms that it follows sanitisation practices of Safety Protocol (Radisson) guidelines.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitisation guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
