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Park Plaza London Riverbank

4.0 star property

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Photo gallery for Park Plaza London Riverbank

Bar (on property)
Reception
Suite, 1 Bedroom, Balcony, River View
1 bedroom, hypo-allergenic bedding, minibar, in-room safe
Suite, 1 Bedroom, Balcony, River View

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Air conditioning

Explore the area

Map
18 Albert Embankment, London, England, SE1 7TJ
  • Big Ben
    ‪15 min walk‬
  • London Eye
    ‪17 min walk‬
  • Buckingham Palace
    ‪5 min drive‬
  • London (LHR-Heathrow)
    ‪36 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Balcony, River View (Kitchenette)

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Suite, 1 Bedroom, Balcony, River View (Kitchenette)

10.0 out of 10
Exceptional
(5 reviews)
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, River View

Suite, 1 Bedroom, River View

Suite, 1 Bedroom, River View

7.0 out of 10
Good
(7 reviews)
  • River view
  • Sleeps 5
  • 1 Double Bed

View all photos for Suite, 1 Bedroom, Kitchenette

Suite, 1 Bedroom, Kitchenette

Suite, 1 Bedroom, Kitchenette

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Kitchenette, River View

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Suite, 1 Bedroom, Kitchenette, River View

9.0 out of 10
Wonderful
(2 reviews)
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, Kitchenette

Studio, 1 King Bed, Kitchenette

Studio, 1 King Bed, Kitchenette

9.0 out of 10
Wonderful
(25 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 Double Bed

Executive Room, 1 Double Bed

Executive Room, 1 Double Bed

8.4 out of 10
Very good
(77 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Studio, 1 Double Bed (Sofa bed)

Studio, 1 Double Bed (Sofa bed)

Studio, 1 Double Bed (Sofa bed)

8.0 out of 10
Very good
(43 reviews)
  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed, River View

Executive Room, 1 Double Bed, River View

Executive Room, 1 Double Bed, River View

9.0 out of 10
Wonderful
(41 reviews)
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

7.4 out of 10
Good
(15 reviews)
  • Sleeps 5
  • 1 Double Bed

View all photos for Executive Room, 2 Single Beds

Executive Room, 2 Single Beds

Executive Room, 2 Single Beds

8.0 out of 10
Very good
(11 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

8.6 out of 10
Excellent
(47 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Double Bed (Double)

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Superior Room, 1 Double Bed (Double)

9.0 out of 10
Wonderful
(99 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 Bedroom, Balcony, River View

Suite, 1 Bedroom, Balcony, River View

Suite, 1 Bedroom, Balcony, River View

9.6 out of 10
Exceptional
(5 reviews)
  • River view
  • Sleeps 4
  • 1 King Bed

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includes taxes & fees
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About this property

Park Plaza London Riverbank

Riverfront hotel with a fitness center and a sauna
Along with an indoor pool, this hotel has a restaurant and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna, and 24-hour room service.
Park Plaza London Riverbank offers 645 air-conditioned accommodations with minibars and laptop-compatible safes. Plasma televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Park Plaza London Riverbank's great location gets high marks from our customers. During your stay, you'll be within walking distance of London Eye. Free WiFi in public areas, an indoor pool, and a restaurant are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy international cuisine while dining at Chino Latino
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the central location and the pool
  • Within a 15-minute walk of Westminster Abbey and Houses of Parliament
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Park Plaza London Riverbank offers its guests an indoor pool, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and a meeting room are available. A terrace, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Park Plaza London Riverbank.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Chino Latino - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Chino - Onsite bar. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Dutch, English, French, German, Italian, Polish, Portuguese, Russian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 40 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: GBP 25 for adults and GBP 25 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chino
  • Chino Latino

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 17 floors
  • Ballroom
  • Banquet hall
  • Built in 2005
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay films
  • Plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 50 per pet, per stay
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 25.00 for adults and GBP 25.00 for children
  • Nearby parking fee: GBP 40.00 per day
  • Pet fee: GBP 50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 6:30 AM to 8:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

London Riverbank Park Plaza
Park Plaza London Riverbank
Park Plaza Riverbank
Park Plaza Riverbank Hotel
Park Plaza Riverbank Hotel London
Park Plaza Riverbank London
Park Plaza Riverbank London England
Park Plaza Riverbank London Hotel London
Riverbank Park Plaza London
Park Plaza Riverbank London Hotel
London Park Plaza
Park Plaza London
Park Plaza London Riverbank Hotel
Park Plaza London Riverbank Hotel
Park Plaza London Riverbank London
Park Plaza London Riverbank Hotel London

Park Plaza London Riverbank Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1399 out of 2406 reviews
Rating 8 - Good. 559 out of 2406 reviews
Rating 6 - Okay. 247 out of 2406 reviews
Rating 4 - Poor. 124 out of 2406 reviews
Rating 2 - Terrible. 77 out of 2406 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

N

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff

I stayed on the 9th floor and the only issues were the shower not draining so flooded the bathroom, and noisy neighbours on one of the nights. Clean and comfortable rooms though, with super friendly staff.
Stayed 2 nights in Mar 2025

10/10 Excellent

Asia Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Lucia-Ann

Stayed 5 nights in Mar 2025

10/10 Excellent

Dayanara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing
Stayed 4 nights in Mar 2025

10/10 Excellent

edd

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

Giles

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The hotel is exceptionally clean and elegant, featuring modern decor. The bell staff and doormen are always polite, friendly, and welcoming, making my wife and me feel truly special. The surrounding area offers plenty of dining options and convenient stores, adding to the overall convenience of our stay. Its central location is a major plus, with easy access to public transportation and within walking distance of iconic attractions like the Elizabeth Tower (Big Ben) and the London Eye. I’d like to give special recognition to the Guest Relations Manager, Erica, and her colleague for their outstanding service in ensuring my accommodations were perfect despite minor discrepancies. Their professionalism and dedication truly enhanced our experience.
Stayed 5 nights in Mar 2025

8/10 Good

Samantha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely pool

Room was comfortable, and spa facilities were good. Convenient location for my visit.
Stayed 1 night in Apr 2025

10/10 Excellent

Brandon James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well ran
Stayed 1 night in Mar 2025

10/10 Excellent

Tegan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

6/10 Okay

Leisha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Christopher, Chicago

Travelled with family
Liked: Cleanliness, staff & service, amenities
It was a fine hotel, and the service was good. I would stay there again. There was a small leak in my bathroom that was an annoyance, and I was given a future upgrade, which I found insufficient. It is still a fine hotel.
Stayed 3 nights in Mar 2025

6/10 Okay

Sharon R

Disliked: Cleanliness
The environment on the outside was very clean. But my room I wasn’t impressed it had dust everywhere the from the fridge to the floor & the towels were not all the way clean. Ms.Brittany was the best when it came to helping out with any concerns. Even wen I did notify them my room was not clean no apologies all they did was say oh will send someone up there.
Stayed 4 nights in Mar 2025

8/10 Good

Jocelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Neil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great View
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel in a great location

Beautiful hotel, friendly staff. Loved the keyless check in. Only stayed one night but would happily stay again.
Stayed 1 night in Mar 2025

10/10 Excellent

John

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities
Very nice, sparkling clean, and friendly staff.Highly Recommend
Stayed 6 nights in Mar 2025

8/10 Good

Guy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. The room could have been cleaned a little bit better.
Stayed 4 nights in Mar 2025

6/10 Okay

Rahul, Sacramento

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Overall, I had a pleasant experience at the hotel. The location was convenient, and I opted to upgrade my room for a more comfortable stay. Room had a nice view but away from Big Ben The room was spacious. I requested to change the room for better view. Hotel staff relocated us after reaching to them multiple times. 2nd room had nice view but not so comfortable room. Breakfast was included in our package However, the breakfast was a major disappointment. We stayed for five days, and the same breakfast was served every morning. It would be great if you could introduce some variety to the breakfast menu to ensure a more enjoyable experience for your guests. Overall 3 star experience stay at Park Plaza London Riverbank.
Stayed 5 nights in Mar 2025

10/10 Excellent

Rosa Elena Montante

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Mar 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very well placed hotel, walking distance to the central tourist attraction and excellent staff who were very helpful
Stayed 4 nights in Mar 2025

6/10 Okay

Helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The key to our room wouldnt work so had to wait a while until it was sorted. Not ideal after travelling along time and we were tired. But ither than that, the hotel was good and breakfast was amazing
Stayed 1 night in Mar 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

Amazing hotel, front desk staff very welcoming, whole of hotel very clean breakfast amazing
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Staff & service, room comfort
Stayed 2 nights in Mar 2025

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