6/10 Okay
Rebecca
Travelled with partner
14 Sept 2025
After reading so many excellent reviews we had high expectations for this hotel unfortunately for us it didn't quite reach the mark.
Pro's
- smooth & quick check-in (after a pre-check in via email)
- App is helpful to see what's happening/bookings etc
- Hotel grounds/ facilities well maintained & clean
- friendly Staff
- Clean & tidy room
- beautiful setting
- Taste of Asia recommended for lunch
- Excursions are worth booking available through hotel (we did Jozani Forest/Stone Town) We also did Cheetahs Rock (booked directly with facility for this one) highly recommended
con's
- Restaurant food for lunch/dinner is very similar and can get boring
- Bookable restaurants not always available (book in advance)
- We found the lunch food on offer far better than dinner
- no bar snacks when having a drink - nuts/crisp etc - this would have been a nice touch
- Turn downs were hit and miss - sometimes it happened others not - not what we expected for a premium room - especially when there was limited water to drink in the room when the turn down was missed - sometimes really early as well 5pm
-lots of extra charges - all inclusive isn't all inclusive (some cocktails /drinks are extra along with 1 of the restaurants)
Overall we enjoyed our stay but didn't feel like it was 5-star.
Rebecca
Stayed 13 nights in Aug 2025




























