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Superior Double Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Comfort Double Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Premium Double Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Hotel Description

During your stay at Sunstar Hotel Klosters, you're just a quick walk from Klosters-Madrisa Gondola. Features include free breakfast, free WiFi in public areas and free train pick-up service.

  • Free buffet breakfast served daily
  • Free WiFi
  • For dining with garden views, stop by Hotelrestaurant, one of the property's 2 restaurants
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes a steam room, a sauna and ski-in/ski-out access
  • 6 minutes on foot from Klosters-Madrisa Gondola and a 3-minute drive from Klosters Church
  • Free train station pick-up and ski shuttle service
  • Dogs welcome for a fee

Sunstar Hotel Klosters ratings based on 12 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sunstar Hotel Klosters

Everyone (6) Couples (3) Business (1) Family (1)
4 out of 5

Posted by on 22 Feb 2024

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5 out of 5
Punkto Sauberkeit, Freundlichkeit, Qualität ist dieses Hotel unübertrefflich! Wir werden auf jeden Fall wieder dort Ferien machen!

Posted by on 24 Jul 2022

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Comment from Hotel Management

14 Aug 2022 by Anja Seger

Ganz herzlichen Dank für Ihre tolle Bewertung. Wir freuen uns, dass Sie Ihre Auszeit geniessen konnten. Hoffentlich auf ein Wiedersehen herzlichst Edgar und Anja Seger mit Team

5 out of 5

Posted by on 24 Jul 2020

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Comment from Hotel Management

25 Jul 2020 by Anja Seger

Vielen Dank für Ihre tolle Bewertung. Wir würden uns auf ein Wiedersehen freuen herzliche Grüsse Anja und Edgar Seger sowie das ganze Team

5 out of 5

Posted by on 22 Jul 2020

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Comment from Hotel Management

25 Jul 2020 by Anja Seger

Vielen Dank für Ihre tolle Bewertung. Wir würden uns auf ein Wiedersehen freuen herzliche Grüsse Anja und Edgar Seger sowie das ganze Team

5 out of 5
Die Lage des Hotels ist 5 Minuten vom Bahnhof entfernt und hat eine sehr ruhige Lage

Posted by on 7 Sep 2019

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Comment from Hotel Management

9 Sep 2019 by Anja Seger, Gastgeberin

Vielen Dank für Ihre tolle Bewertung. Wir freuen uns ,dass es Ihnen bei uns gefallen hat - hoffentlich auf ein nächstes Mal herzliche Grüsse aus Klosters Edgar und Anja Seger sowie das ganze Team

5 out of 5

Posted by on 18 Feb 2019

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Comment from Hotel Management

9 Apr 2019 by Anja Seger

Thank you so much. Hope to see you again. Kind regards Anja and Edgar

5 out of 5
Das Personal war wunderbar. Auch der Pistentransport hat bestens funktioniert. Das Frühstück war sehr Umfangreich und frisch.

Posted by on 18 Feb 2019

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Comment from Hotel Management

20 Feb 2019 by Anja Seger

Herzlichen Dank für Ihre netten Worte. Wir freuen uns, dass Sie sich wohlgefühlt haben. Hoffentlich auf ein Wiedersehen

4 out of 5
1 Nacht im Albeina Klosters-Serneus. Haus ist etwas in die Jahre gekommen, hat aber dadurch seinen Charme. Sehr nette Bedienung. Frühstück sehr lecker.

Posted by on 7 Aug 2016

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5 out of 5

Bis auf WLAN sehr zu empfehlen

Das Hotel bietet ein tolles Frühstück. Zimmer sind gut und sauber und Minibar ist gratis. Sauna leider nur ab 16:00 Uhr bis etwa 19:00 Uhr offen. Schwimmhalle klein aber ok. Sehr freundliches Personal und guter Shuttle-Service für Skifahrer. Bus in der Nähe. Größter Kritikpunkt: WLAN. Verbindung in Ordnung, aber ein derart langsames Netz, dass man es nur für den Notfall nutzen kann.

Posted by on 1 Mar 2016

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4 out of 5

Kurztrip

Ruhiges und ruhig gelegenes Hotel. Sehr sauber, ausgezeichnetes Essen und grosszügiges Frühstücksbuffet. Das Personal ist ohne Ausnahme ausserordentlich freundlich und hilfsbereit!

Posted by on 10 Apr 2015

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Property Features

After a day in the snow, enjoy a swim in the indoor swimming pool or use the hotel's other facilities, which include a steam room. Getting to the slopes is a breeze with this mountain hotel's complimentary ski shuttle. Sunstar Hotel Klosters helps provide the perfect ski holiday with ski storage and ski passes. At the end of the day, order après-ski drinks at the hotel's bar. There are 2 restaurants on site, along with a nearby snack bar/deli. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. For a fee, parking is available. Smoking is allowed in designated areas at this 4-star Klosters-Serneus hotel.

  • 1 building
  • 59 guestrooms or units
  • 4 levels
  • 2 dining venues
  • Built in 1984
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Ski lift tickets
  • Ski equipment storage
  • Charging station for electric cars
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Computer for guest use
  • Fireplace in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Klosters Dorf Station (0.2 km / 0.1 mi)
  • Property shuttles: Free train station pick-up and ski shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Sunstar Hotel Klosters offers 59 accommodations with free minibar items and minibars. This accommodation offers separate sitting areas. A pillow menu is available. LCD televisions come with cable channels. Bathrooms include baths or showers, dressing gowns, complimentary toiletries and hairdryers. This Klosters-Serneus hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and complimentary bottles of water. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

  • Sitting area
  • Stocked minibar (free)
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Hypo-allergenic bedding
  • Pillow options
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout curtains
  • Heating
  • Ensuite bathroom
  • Wardrobe or cupboard
  • Change of towels (on request)
  • Desk chair

Food & Drink

Guests are served a free buffet breakfast daily from 7:30 AM to 10:30 AM.

Hotelrestaurant – Overlooking the garden, this restaurant serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.

Chässtube – This restaurant only serves dinner. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include ski-in/ski-out access, an indoor pool and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snowboarding nearby
  • Golfing nearby
  • Mountain biking nearby
  • Snowshoeing nearby
  • Skydiving nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Horse riding nearby
  • Playground on site
  • Sledding nearby
  • Ice skating nearby
  • Bicycle rentals nearby
  • Rafting nearby
  • Mountain climbing nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Sailing nearby

Spa Services

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 10:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the train station. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 10:00 PM. If you are planning to arrive after 10 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Sunstar Hotel Klosters offers transfers from the train station. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 7:00 AM - 10:00 PM.
Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 70.0 per night.

Pet Policy

  • Pets: CHF 25 per pet, per night
  • Only dogs are allowed Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve rollaway/extra beds

This property accepts credit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve rollaway/extra beds. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, Eurocard and cash.

For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Front desk opens daily at 7:00 AM
  • Front desk closes daily at 10:00 PM
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Clean & Safe (Switzerland)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 5.50 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: CHF 15 per night (in/out privileges)
  • Pet fee: CHF 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 70.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Albeina
  • Albeina Sunstar
  • Albeina Sunstar Klosters
  • Hotel Albeina Sunstar Klosters
  • Sunstar Boutique Albeina Klosters
  • Sunstar Boutique Albeina Klosters Klosters-Serneus
  • Sunstar Boutique Hotel Albeina Klosters
  • Sunstar Boutique Hotel Albeina Klosters Klosters-Serneus
  • Sunstar Hotel Klosters Klosters-Serneus
  • Sunstar Klosters Klosters-Serneus
  • Sunstar Klosters KlostersSern
  • Sunstar Hotel Klosters Hotel
  • Sunstar Hotel Klosters Klosters-Serneus
  • Sunstar Hotel Klosters Hotel Klosters-Serneus

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.