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Sunstar Hotel Klosters

4.0 star property

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Photo gallery for Sunstar Hotel Klosters

2 restaurants; breakfast, lunch and dinner served
Spa
Exterior
Lobby
A restaurant with wooden beams, white tablecloths, and grey upholstered chairs.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Parking available

Explore the area

View in a map
Boscaweg 7,Klosters, Klosters-Serneus, GR, 7252
  • Place, Klosters-Madrisa Gondola
    ‪2 min walk‬
  • Place, Klosters-Gotschnagrat Gondola
    ‪7 min drive‬
  • Place, Ski Lift Klosters - Gotschnagrat
    ‪7 min drive‬

Room options

View all photos for Comfort Double Room

A modern hotel room with a large bed, wooden wardrobe, and a vibrant red chair.

Comfort Double Room

8.0 out of 10
Very good
(1 review)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room

A hotel room with a large bed, two chairs, a desk, and a window with curtains.

Superior Double Room

10.0 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Double Room

A hotel room with a large bed, a desk, a chair, and a TV.

Premium Double Room

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Double Room

A hotel room with a bed, desk, chair, lamp, and window with curtains.

Standard Double Room

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Similar properties

Front of property – evening/night
Silvretta Parkhotel
Klosters-Serneus
  • Pool
  • Hot tub
  • Breakfast included
  • Spa
4.3 out of 5, Excellent, 53 reviews
The price is €215
includes taxes & fees
23 Jul - 24 Jul
Silvretta Parkhotel

About this property

Sunstar Hotel Klosters

Ski into Sunstar Hotel Klosters, where you can enjoy a drink at the bar/lounge and comforts including an indoor pool and a steam room. Change of towels is available on request.
Sunstar Hotel Klosters offers 59 accommodations with free minibar items and minibars. Accommodations offer separate sitting areas. A pillow menu is available. LCD televisions come with cable channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

This Klosters-Serneus hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include ski-in/ski-out access, an indoor pool, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Sunstar Hotel Klosters, you're just a quick walk from Klosters-Madrisa Gondola. Features include free breakfast, free WiFi in public areas, and free train station pick-up service.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and a porter
  • Onsite recreation includes a steam room, a sauna, and ski-in/ski-out access
  • 6 minutes by foot from Klosters-Madrisa Gondola and a 4-minute drive from Klosters-Gotschnagrat Gondola
  • Free train station pick-up and ski shuttle service
  • Dogs welcome for a fee
After a day on the snow, enjoy a swim in the indoor swimming pool or use the hotel's other facilities, which include a steam room. Getting to the slopes is a breeze with this mountain hotel's complimentary ski shuttle. Sunstar Hotel Klosters helps provide the perfect ski vacation with ski storage and ski passes. At the end of the day, order après-ski drinks at the hotel's bar.

There are 2 restaurants on site, along with a snack bar/deli. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Klosters-Serneus hotel.

Guests are served free buffet breakfast daily from 7:30 AM to 10:30 AM.
Onsite venue - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Chässtube - This restaurant serves dinner only. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free train station pick-up shuttle
  • Free ski shuttle
  • Covered parking on site (CHF 15 per night; includes in/out privileges)
  • Limited on-site self parking
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Chässtube

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Indoor pool
  • Library
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Steam room

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Pool loungers
  • Terrace

Spa

  • Massage

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • Built in 1984
  • Designated smoking areas
  • Fireplace in lobby
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Desk
  • Desk chair
  • Heating
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 25 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 70.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 5.50 per person, per night. This tax does not apply to children under 13 years of age.
  • Resort fee: CHF 1 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: CHF 15 per night (in/out privileges)
  • Pet fee: CHF 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 70.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Sunstar Hotel Klosters offers transfers from the train station. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 7:00 AM - 10:00 PM.
Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Albeina
Albeina Sunstar
Albeina Sunstar Klosters
Hotel Albeina Sunstar Klosters
Sunstar Boutique Albeina Klosters
Sunstar Boutique Albeina Klosters Klosters-Serneus
Sunstar Boutique Hotel Albeina Klosters
Sunstar Boutique Hotel Albeina Klosters Klosters-Serneus
Sunstar Hotel Klosters Klosters-Serneus
Sunstar Klosters Klosters-Serneus
Sunstar Klosters KlostersSern
Sunstar Hotel Klosters Hotel
Sunstar Hotel Klosters Klosters-Serneus
Sunstar Hotel Klosters Hotel Klosters-Serneus

Sunstar Hotel Klosters Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 70 out of 115 reviews
Rating 8 - Good. 38 out of 115 reviews
Rating 6 - Okay. 7 out of 115 reviews
Rating 4 - Poor. 0 out of 115 reviews
Rating 2 - Terrible. 0 out of 115 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
We liked our 1day stay, great breakfast.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Jonas

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel at a nice location and modern rooms.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Christian

Cosy, clean, convenient location and very friendly staff, can certainly recommend!
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ski stay

Very welcoming and friendly. Always helped us on questions and picked us up at any time we wanted from the Gondel station. The breakfast was excellent and rooms very comfortable and a good size. We enjoyed our stay very much
Stayed 5 nights in Dec 2024
Verified

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mountain resort with great views

Amazing breakfast. Love the fresh butter machine. Gorgeous mountain views from room. Spa really good but unisex sauna and showers not particularly nice.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Reinhard

Liked: Cleanliness, staff & service, amenities
Tolle Gastgeber, sehr freundliches Personal
Stayed 1 night in Sep 2025
Verified

8/10 Good

Edith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Schönes Hotel in Klosters

Schönes Hotel sehr idyllisch gelegen. Allerdings etwas abseits vom Ortskern, was uns aber nicht gestört hat. Es fährt ein Bus oder man geht eine knappe halbe Stunde zu Fuß.Das Personal ist überaus freundlich und hilfsbereit egal in welchem Bereich. Mit dem Zimmer waren wir nicht ganz so zufrieden. Es war zwar im Großen und Ganzen in Ordnung, befand sich aber direkt unter dem Dach in der hintersten Ecke des Hotels. Leider war es nachts dort sehr warm. Allerdings hatte es ein schönes, modernes Bad mit ausreichend Stauraum. Das ist ein großer Pluspunkt. Frühstück war sehr gut. Besonders gut hat mir als Teetrinkerin gefallen, dass es schönes dünnes Teeporzellan gab. Auch das Abendessen ließ nichts zu wünschen übrig. Wir würden dort wieder buchen, allerdings dann ein anderes Zimmer .
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Nicole

sehr nettes Personal, sehr leckeres Essen, shuttle Service zu den Bergbahnen, grosszüge Zimmer👍
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vraiment tout le personnel est très accueillant à vos petits soins et font même l’effort de parler français
Stayed 1 night in Aug 2024
Verified

8/10 Good

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Preis Leistung ist sehr gut. Küche super.
Stayed 2 nights in Aug 2023
Verified

8/10 Good

Reinhard

Liked: Cleanliness, staff & service

Ruhige Lage

ruhige Lage, freundliches Personal
Stayed 3 nights in Jul 2023
Verified

10/10 Excellent

Beat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Punkto Sauberkeit, Freundlichkeit, Qualität ist dieses Hotel unübertrefflich! Wir werden auf jeden Fall wieder dort Ferien machen!
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

Beat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Service, auch im Frühstücksraum. Herziges Weihnachtspräsent auf dem Zimmer. (Vielen Dank!) Sehr schöner Nassraum (Wc/ Dusche). Allgemein sehr empfehlenswert.
Stayed 5 nights in Dec 2021
Verified

8/10 Good

Beat

Bewertung nach einer Nacht

Im renovierten Badezimmer müssen noch Reparaturen gemacht werden. Viele Fliegen waren im Esssaal. Essen gut. Schöne Location.Nettes Personal. Zimmerpreis eher an der oberen Skala.
Stayed 1 night in Oct 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wunderbare Gastgeberin

Tolles Frühstück. Viele Aufmerksamkeiten, dass sich die Gäste wohlfühlen.
Stayed 2 nights in Sep 2021
Verified

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming cozy getaway nestled in the Swiss Alps

Charming hotel in the Swiss alps, perfect for an overnight stay during a motorcycle trip through the region. The rooms were clean, bed comfortable, bathroom and shower good. The restaurant was also great. We ate dinner and breakfast there and the food was excellent for both meals. Staff were welcoming and very friendly at every encounter, from check in through check out, really excellent customer service, it was greatly appreciated after a long day riding. Just be aware there isn't much out that direction in the way of any shops, other dining options, or things to see but it wasn't a concern or factor in my trip specifically. This would be an excellent cozy getaway with your partner.
Stayed 1 night in Jul 2021
Verified

10/10 Excellent

Alois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr gutes und tierfreundliches Hotel

Sehr freundliches Personal Frisches und reichhaltiges Frühstücksbuffet auch für Gluten und Lactoseintolerante Gäste Tierfreundlich Rustikales Ambiente Es gibt nur einen kleinen Abzug: Das Abendessen ist sehr gut aber die Portionen sind eher für Kleinkinder als für Erwachsene! Kommen aber trotzdem gerne wieder
Stayed 6 nights in Jul 2021
Verified

10/10 Excellent

Cecilie Holmich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Little Swiss star in the mountain

We Booked a one night stay before our Sunday ski trip. One person checked in before the other one with no problem. Our room were nice and as expected (Swiss style). The staff was very friendly and everything was very nice and tidy. They were also following the COVID-19 rules and made it easy to understand and follow.
Stayed 1 night in Mar 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort

TipTop

Alles Tip Top, sehr persönlich
Stayed 1 night in Mar 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schönes Hotel in ruhiger Lage in Klosters Dorf. Die Mitarbeitenden waren sehr freundlich und ich habe mich extrem willkommen gefühlt. Kostenloser Skishuttel vom Hotel direkt zu den Bergbahnen. Sehr gutes Frühstück.
Stayed 3 nights in Mar 2021
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel wo alles stimmt.

Schönes Hotel, ruhige Lage, gute Küche.
Stayed 2 nights in Feb 2021
Verified

10/10 Excellent

DONNA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great ski hotel in Klosters Dorf

Lovely hotel within walking distance of Klosters Dorf rail station and also the gondola to Madrisa ski area. Great food, helpful staff and welcoming atmosphere. Indoor pool , sauna and games room available in basement. Hotel shuttle bus will collect you from rail station if you let them know - v handy to get cases to hotel when it’s snowy! Will also take you to Klosters ski lifts. AND you get pass for all trains/buses in Klosters/Davis area so getting about is very easy. Would return.
Stayed 6 nights in Dec 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location in Klosters Dorf. Both in the middle of the village, as “Dorf” suggests, with wandering goats and cow farm across the street, which adds to the charm, and also a short walk away from Madrisabahn cable car to go to a family-friendly Madrisa resort with plenty of ski schools for kids of all ages and abilities, but also some slopes for adults to ski. Being a relatively small property hotel has a very cosy feel to it. Staff was fantastic, they truly make you feel like home.
Stayed 8 nights in Dec 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Unterkunft ist ausgesprochen hundefreundlich. Bei unserer Ankunft waren bereits Hundedecken und Näpfe im Zimmer bereitgestellt.
Stayed 5 nights in Dec 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very warm and comfortable, the staff were superb ,very friendly from the receptionist on arrival to the restaurant staff and the cleaners. The facilities were very good and the transport for skiers was excellent. There was nothing to dislike or complain about.
Stayed 7 nights in Dec 2019