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"We stayed in deluxe room which has mountain and river view. The room is very large and it had everything, I am very pleased with the room. Staff are v ... " More
25 Mar 2020 by Management
Dear Sirs, first of all Thank you for your feedback and comment we will improve our service and deep in to the details to make you and our guest happy Thanks again to stay with us and hope to see you again soon with our promise to make the beautiful room for you./ Kind regards,
This property will be closed from 24 March 2023 to 30 April 2024 for renovations and will resume operation once the renovation is complete (completion date subject to change).
Simply step outside to unwind on the hotel's beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at The Emerald Cove Koh Chang such as an outdoor pool and a children's pool. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. WiFi is free in public spaces. This luxury hotel also offers a health club, a garden and a terrace. Free self parking is available. Smoking is allowed in designated areas at this 5-star Ko Chang hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
The Emerald Cove Koh Chang offers 165 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. Premium cable televisions are provided. Fridges and coffee/tea makers are provided. Bathrooms include dressing gowns, slippers, designer toiletries and bidets. This Ko Chang hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.
For a fee, guests can enjoy a buffet breakfast daily.
Just Thai – This restaurant specialises in Thai cuisine and only serves dinner.
The Cove Terrace – This restaurant specialises in international cuisine.
24-hour room service is available.
A private beach and a health club are featured at the hotel. An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Emerald Spa has 4 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. At check-in, guests must provide either a negative PCR COVID-19 test result, or a record of full COVID-19 vaccination. Guests providing a negative COVID-19 test result must have been tested no more than 72 hours prior to check-in. Guests providing vaccination records must have received complete COVID-19 vaccination at least 14 days prior to check-in.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Mastercard, American Express, Diners Club, JCB International, Union Pay and cash.
For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. At check-in, guests must provide either a negative PCR COVID-19 test result, or a record of full COVID-19 vaccination. The negative COVID-19 test must have been administered no more than 72 hours prior to check-in. Guests providing vaccination records must have received complete COVID-19 vaccination at least 14 days prior to check-in.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
