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Kobe Portopia Hotel

4.5 star property

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Photo gallery for Kobe Portopia Hotel

Main Building Executive Floor, Celebrity Suite Twin, Non-Smoking (Free Access to Gym, Indoor Pool)
Experience the Ryo Hotel's striking curved facade and expansive windows.
Relax in the spacious lobby with sofas and chairs, surrounded by large columns and a stunning skylight.
Relax by the pool surrounded by lounge chairs and umbrellas, with a decorative pool design and a small fountain nearby.
Experience the elegant lobby with a spacious seating area, illuminated sculpture, and high ceilings.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Gym
  • Spa
  • Parking available

Explore the area

Map
10-1 6-chome, Minatojima Nakamachi Chuo-ku, Kobe, Hyogo-ken, 650-0046
  • Port of Kobe
    ‪15 min walk‬
  • Kobe Animal Kingdom
    ‪18 min walk‬
  • Meriken Park
    ‪5 min drive‬
  • Osaka (KIX-Kansai Intl.)
    ‪78 min drive‬

Room options

View all photos for Double Room, Non-Smoking (South Building, South Resort Floor)

Enjoy a city view from the comfort of this stylish room, featuring a large bed, desk, and chair.

Double Room, Non-Smoking (South Building, South Resort Floor)

9.4 out of 10
Exceptional
(6 reviews)
  • 39 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Run of the House (Twin or Double Bed based on Availability)

Two single beds with white linens and decorative pillows, a desk for work or leisure, and a lamp for reading.

Run of the House (Twin or Double Bed based on Availability)

9.4 out of 10
Exceptional
(13 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Main Building 24F Premier Double Room, Non-Smoking

Enjoy a city view from the comfort of a spacious bed, with a desk and seating area nearby.

Main Building 24F Premier Double Room, Non-Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Main Building Executive Floor, Twin Room, Non-Smoking (Free Access to Gym, Indoor Pool) (Single Use)

Experience the city view from the comfort of this stylish room, featuring two single beds and a spacious desk area.

Main Building Executive Floor, Twin Room, Non-Smoking (Free Access to Gym, Indoor Pool) (Single Use)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Main Building 24F Premier Twin Room, Non-Smoking

Relax in a spacious room with a large bed, desk, and TV, offering a city and mountain view.

Main Building 24F Premier Twin Room, Non-Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Main Building 24F Premier Triple Room, Non-Smoking

Relax in a spacious room with a large bed, two bedside tables, and a desk near a large window offering a city view.

Main Building 24F Premier Triple Room, Non-Smoking

  • 31 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Murphy Bed

View all photos for Main Building Executive Floor, Corner Suite Double, Non-Smoking (Free Access to Gym, Indoor Pool)

Relax in comfort with a large bed, nightstand, and two lamps, plus a city view from the window.

Main Building Executive Floor, Corner Suite Double, Non-Smoking (Free Access to Gym, Indoor Pool)

  • Sleeps 2
  • 1 Double Bed

View all photos for Main Building Executive Floor, Celebrity Suite Twin, Non-Smoking (Free Access to Gym, Indoor Pool)

Relax in a spacious room with a large bed, sofa, and armchairs, offering a city and mountain view.

Main Building Executive Floor, Celebrity Suite Twin, Non-Smoking (Free Access to Gym, Indoor Pool)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Main Building Mid Century Floor Twin Room, Non-Smoking (Single Use)

Two beds with white bedding and red accents, a desk and chair, and a city view.

Main Building Mid Century Floor Twin Room, Non-Smoking (Single Use)

8.0 out of 10
Very good
(1 review)
  • 27 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Main Building Mid Century Floor Semi-Double Room, Non-Smoking

Enjoy a city and mountain view from the comfort of this room, featuring a bed, armchairs, and a table.

Main Building Mid Century Floor Semi-Double Room, Non-Smoking

8.4 out of 10
Very good
(5 reviews)
  • 22 sq m
  • Ocean view
  • Sleeps 2
  • 1 Double Bed

View all photos for Semi Double Room, Non Smoking (Main Building)

Relax in a spacious room with a large bed, desk, and city view.

Semi Double Room, Non Smoking (Main Building)

9.8 out of 10
Exceptional
(11 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Twin Room, Non-Smoking (South Building, South Resort Floor, Single Use)

Two single beds with white linens and blue accents, a sitting area and desk with a lamp.

Twin Room, Non-Smoking (South Building, South Resort Floor, Single Use)

9.0 out of 10
Wonderful
(4 reviews)
  • 39 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Main Building Superior Floor, Triple Room, Non-smoking

Relax in this stylish room with two single beds, a sofa, and a city view.

Main Building Superior Floor, Triple Room, Non-smoking

8.6 out of 10
Excellent
(4 reviews)
  • 31 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

View all photos for Main Building Superior Floor, Double Room, Non-smoking

Relax in a spacious room with a large bed, flat-screen TV, and city views.

Main Building Superior Floor, Double Room, Non-smoking

9.8 out of 10
Exceptional
(6 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Main Building Superior Floor, Semi-Double Room, Non-smoking (1, 2 person)

Relax in comfort with a large bed, flat-screen TV, and city views.

Main Building Superior Floor, Semi-Double Room, Non-smoking (1, 2 person)

9.0 out of 10
Wonderful
(11 reviews)
  • 22 sq m
  • Ocean view
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Main Building, Superior Floor Twin Room, Non-smoking

Two single beds with matching headboards and footboards, a desk, and a chair, set amidst a city view.

Main Building, Superior Floor Twin Room, Non-smoking

9.4 out of 10
Exceptional
(6 reviews)
  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Triple Room, Non-Smoking (Main Building, 7-15F)

Enjoy a city view from the comfort of this stylish room, featuring two single beds, a large flat-screen TV, and a desk for work or relaxation.

Standard Triple Room, Non-Smoking (Main Building, 7-15F)

7.6 out of 10
Good
(4 reviews)
  • 31 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Sofa Bed

View all photos for Twin Room, Non Smoking (Main Building, 7-15F, Single Use)

Two single beds with white linens and dark headboards, a desk with a flat-screen TV and lamp, and a city view.

Twin Room, Non Smoking (Main Building, 7-15F, Single Use)

8.8 out of 10
Excellent
(8 reviews)
  • 27 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Main Building 24F Premier Semi-Double Room, Non-Smoking

Enjoy a city view from the comfort of a spacious bed, accompanied by a flat-screen TV and a convenient bedside table.

Main Building 24F Premier Semi-Double Room, Non-Smoking

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Main Building Executive Floor, Executive Suite Twin, Non-Smoking (Free Access to Gym, Indoor Pool)

Main Building Executive Floor, Executive Suite Twin, Non-Smoking (Free Access to Gym, Indoor Pool)

Main Building Executive Floor, Executive Suite Twin, Non-Smoking (Free Access to Gym, Indoor Pool)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Main Building Executive Floor, Twin Room, Non-Smoking (Free Access to Gym, Indoor Pool)

Experience the city view from the comfort of this stylish room, featuring two single beds and a spacious desk area.

Main Building Executive Floor, Twin Room, Non-Smoking (Free Access to Gym, Indoor Pool)

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Quadruple Room, Non-Smoking (South Building, South Resort Floor, Twin Room with 2 extra beds)

Two single beds with white linens and colorful throw pillows, a cozy sitting area and large window with sheer curtains.

Quadruple Room, Non-Smoking (South Building, South Resort Floor, Twin Room with 2 extra beds)

8.8 out of 10
Excellent
(16 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Murphy Beds

View all photos for Triple Room, Non-Smoking (South Building, South Resort Floor)

Two single beds with white linens and blue accents, a desk and chair, and a table with a lamp.

Triple Room, Non-Smoking (South Building, South Resort Floor)

9.0 out of 10
Wonderful
(4 reviews)
  • 39 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Murphy Bed

View all photos for Standard Twin Room, Non-Smoking (Main Building, 7-15F)

Two single beds with white linens and dark headboards, a desk with a flat-screen TV and lamp, and a city view.

Standard Twin Room, Non-Smoking (Main Building, 7-15F)

8.8 out of 10
Excellent
(19 reviews)
  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Main Building Executive Floor, Double Room, Non-Smoking (Free Access to Gym, Indoor Pool)

Relax in this inviting room with a large bed, wooden headboard, and comfortable seating area.

Main Building Executive Floor, Double Room, Non-Smoking (Free Access to Gym, Indoor Pool)

10.0 out of 10
Exceptional
(1 review)
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Main Building Mid Century Floor Twin Room, Non-Smoking

Two beds with white bedding and red accents, a desk and chair, and a city view.

Main Building Mid Century Floor Twin Room, Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room, Non-Smoking (Main Building, 7-15F) 1 single bed

Relax in a spacious room with a large bed, desk, and city view.

Standard Single Room, Non-Smoking (Main Building, 7-15F) 1 single bed

9.6 out of 10
Exceptional
(84 reviews)
  • 22 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Main Building Mid Century Floor Double Room, Non-Smoking

Relax in a cozy space with a large bed, nightstand, chair, and table, featuring a framed picture above the bed.

Main Building Mid Century Floor Double Room, Non-Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Non-Smoking (South Building, South Resort Floor)

Two single beds with white linens and blue accents, a sitting area and desk with a lamp.

Twin Room, Non-Smoking (South Building, South Resort Floor)

9.0 out of 10
Wonderful
(7 reviews)
  • 39 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Main Building Mid Century Floor Triple Room, Non-Smoking

Relax in this stylish room with two single beds, a large window offering a city view, and a desk with a lamp and flat-screen TV.

Main Building Mid Century Floor Triple Room, Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Murphy Bed

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About this property

Kobe Portopia Hotel

Luxury hotel with 9 restaurants and a full-service spa
9 restaurants, a full-service spa, and an indoor pool are available at this hotel. Free WiFi in public areas and free train station pick-up are also provided. Other amenities include 2 bars/lounges, a health club, and 2 coffee shops/cafes.
Kobe Portopia Hotel offers 737 air-conditioned accommodations with complimentary bottled water and slippers. Televisions come with digital channels. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

This Kobe hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor tennis court and a health club are featured at the hotel. An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.

Children under 6 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Luana. Services include hot stone massages, Thai massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.
Our customers tell us they can't get enough of the helpful staff at Kobe Portopia Hotel. During your stay, you're just a quick walk from Kobe Convention Center. Features include free WiFi in public areas and free train station pick-up service, plus 9 restaurants.
  • Free WiFi
  • Enjoy Japanese cuisine at Tajima, one of the property's 9 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor and seasonal outdoor pools
  • Indulge with Thai massages, facials, or aromatherapy at Luana
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes an outdoor tennis court, a gym, and a steam room
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 2-minute drive from Port of Kobe and a few minutes from Kobe Animal Kingdom
  • Free train station pick-up and train station drop-off shuttle service
Kobe Portopia Hotel offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. There are 9 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

Business amenities include a business center and 36 meeting rooms. A seasonal outdoor pool, a health club, and a sauna are also featured at the luxury Kobe Portopia Hotel. A train station pick-up service and a train station drop-off service are free. Parking is available for a fee.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10 AM.
Tajima - This steakhouse specializes in Japanese cuisine and serves lunch and dinner.
Shukei En - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Sushiman - This sushi bar specializes in Japanese cuisine and serves lunch and dinner. Open daily.
Kobe Tamura - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
Late night fare is available from room service (during limited hours).

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free train station pick-up shuttle from 8:30 AM to 9:30 PM
  • Train station shuttle at scheduled times
  • Free train station drop-off
  • Parking on site (JPY 1,000 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10 AM for a fee: JPY 3,200 to 3,700 for adults and JPY 1,100 to 1,900 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 9 restaurants
  • Snack bar/deli

Restaurants on site

  • Kobe Tamura
  • Shukei En
  • Sushiman
  • Tajima

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor tennis court
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Steam room

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 36 meeting rooms
  • Business centre
  • Conference space

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Facials
  • Hot stone massages
  • Reflexology
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • No lift

More

  • 31 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 30-inch TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Late-night room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM
Late check-in subject to availability
Late check-in fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Children under 17 years old are not allowed in the sauna.
Guests booked in Breakfast Included rate plans receive breakfast for the number of adults ages 13 and older included in the reservation. Breakfast fees apply for guests ages 4-12. Breakfast is included for children up to age 3.
Access to the seasonal pool is available by reservation only. Guests must contact the property prior to arrival to reserve access.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3200 to 3700 for adults, and JPY 1100 to 1900 for children
  • Self parking fee: JPY 1000 per night
  • Late check-in fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
The Club Lounge is open 7 AM-7:30 PM.
This property requires guests to wear a swim cap when using the swimming pool.
This property prohibits the use of swim rings and kick-boards at the swimming pool.
Guests must be at least 13 years old to access the club lounge after 5 PM.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open July 11 and close September 07.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 3 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Guests with tattoos are not able to use the onsite public bathing facilities.

Property is also known as

Hotel Portopia
Hotel Portopia Kobe
Kobe Portopia
Kobe Portopia Hotel
Portopia
Portopia Hotel
Portopia Hotel Kobe
Portopia Kobe
Portopia Kobe Hotel
Kobe Portopia Hotel Kobe
Kobe Portopia Hotel Hotel
Kobe Portopia Hotel Hotel Kobe

Kobe Portopia Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 628 out of 1013 reviews
Rating 8 - Good. 284 out of 1013 reviews
Rating 6 - Okay. 68 out of 1013 reviews
Rating 4 - Poor. 14 out of 1013 reviews
Rating 2 - Terrible. 19 out of 1013 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Janez

Stayed 1 night in Mar 2025

8/10 Good

Thi muoi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Free shuttle bus service

Hotel is not located inside the city, and no shops nearby, but offers free shuttle bus between two major stations and the hotel which is very convenient. The hotel decor and bathroom are dated but is overall is clean.
Stayed 4 nights in Apr 2025

10/10 Excellent

Pradipta

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent.
Stayed 1 night in Apr 2025

10/10 Excellent

Jack

Liked: Amenities
Very good hotel I like
Stayed 14 nights in Apr 2025

10/10 Excellent

Junko, Exeter

Stayed 1 night in Mar 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Good facilities and service
Stayed 1 night in Apr 2025

6/10 Okay

Ashish

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Kameren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Ibrahim Ismail Kim

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Actually, I wasn’t expecting running into an almost 5 star hotel for that kind of price I had to pay for - what a value!!!! I was truly taken having been in the hospitality industry my entire life, this was incredible.
Stayed 3 nights in Mar 2025

10/10 Excellent

Cathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful visit at the Portopia Hotel. My room had all of the toiletries I needed plus a set of pajamas and slippers. When I ordered room service, the staff came to my room to take my order. I would definitely recommend this hotel as an American visiting Japan. However, it is on Port Island so I had to tax in Kobe.
Stayed 3 nights in Mar 2025

10/10 Excellent

Thomas

Stayed 1 night in Mar 2025

10/10 Excellent

Hiromi

Liked: Cleanliness, amenities
最高のサービスとお部屋でした
Stayed 1 night in Mar 2025

8/10 Good

Dominic

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a functional stay if you have a conference nearby, as my partner did. The property is very spacious but has its years. The room is huge and adequately equipped. The breakfast buffet has a variety and offers a great view of Kobe. The only two thing we did not totally love, is the distance from town, although the shuttle service is great; and also the noisy kids running around breakfast. Otherwise, it's great and convenient.
Stayed 2 nights in Feb 2025

10/10 Excellent

Ippei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was excellent overall!
Stayed 2 nights in Mar 2025

10/10 Excellent

kyusik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good hotel
Stayed 2 nights in Feb 2025

8/10 Good

Karunesh

Liked: Cleanliness, staff & service, property conditions & facilities
No other restaurants around.
Stayed 2 nights in Feb 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel rooms are spacious,quiet, with very comfortable beds. The service is outstanding as well. The only draw back is there are limited restaurants on Port Island, but they run a shuttle every 20mins for free to Sannomiya station - so really not an isssue. There is a nice convience store at the hotel for drinks, snacks, prepackaged meals, and toiletries. The shuttle also takes you to Shin-Kobe, which is a huge help. They also have a designated bus stop in front of Shin-Kobe, so take advantage of that for the ride to the hotel. I will definitely stay here again in the future.
Stayed 4 nights in Feb 2025

10/10 Excellent

Shin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Moones

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed 1 night to catch early flight from Kobe airport. While we chose the premier room so it’s a little more modern/updated, the hotel does seem a bit outdated.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Wonderful breakfast buffet

Great breakfast buffet on 30th floor Comfy beds and great views . Excellent rate, Sink drains very slowly . Partial shower glass doors created some wet floors.
Stayed 1 night in Jan 2025

2/10 Terrible

Kayoko

Stayed 2 nights in Nov 2024

8/10 Good

Sammy K

Liked: Cleanliness, property conditions & facilities, room comfort

Great hotel and breakfast in the area.

Couple of policies that shocked me a bit were filling in "again" a form asking for passport number and nationality while our passports were copied and the information were right there. They asked for credit card recording even room charges has been thru' hotels.com and when I questions they didn't explain well for sure in English and there is not even mini-bar in room. Other than that their 30th floor breakast location was stunningly good and varieties were great. Generally, staffs were polite and nice. Shuttle bus arrangements between both busiest Kobe stations were great and convenient thru' out the day. However, not much to explore in the area, except IKEA ... :-)
Stayed 1 night in Nov 2024

10/10 Excellent

Katsunori

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食が素晴らしい。景色も食事も。
Stayed 1 night in Dec 2024

10/10 Excellent

Katherine

Stayed 1 night in Nov 2024