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The Mercy Luxury Business Hotel

4.0 star property

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Photo gallery for The Mercy Luxury Business Hotel

Reception
Property entrance
Outdoor pool
32-inch LED TV with cable channels, TV
Premium bedding, memory-foam beds, minibar, in-room safe

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
M.G Road, Ravipuram, Kanayannur, Kerala, 682015
  • Place, Mahatma Gandhi Road
    ‪1 min walk‬
  • Place, Cochin Shipyard
    ‪6 min walk‬
  • Place, Marine Drive
    ‪7 min drive‬
  • Airport, Cochin (COK-Cochin Intl.)
    ‪57 min drive‬

Room options

View all photos for Deluxe Room

Premium bedding, memory-foam beds, minibar, in-room safe

Deluxe Room

  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Premium bedding, memory-foam beds, minibar, in-room safe

Suite

  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room

Executive Room

Executive Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About this property

The Mercy Luxury Business Hotel

An outdoor pool, a restaurant, and a health club are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and 24-hour room service.
The Mercy Luxury Business Hotel offers 60 air-conditioned accommodations with washers/dryers and minibars. These individually decorated and furnished accommodations have separate dining areas. Memory foam beds feature premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, bathrobes, and complimentary toiletries.

32-inch LED televisions come with premium cable channels. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary newspapers. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a health club.
During your stay at The Mercy Luxury Business Hotel, you're just a quick walk from Mahatma Gandhi Road. Features include free WiFi in public areas and free valet parking, plus an outdoor pool.
  • Free WiFi and wired Internet in some public areas
  • Free valet parking and self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Steps from Mahatma Gandhi Road and 9 minutes by foot from Cochin Cultural Centre
The Mercy Luxury Business Hotel offers its guests an outdoor pool and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A 24-hour business center and meeting rooms are available. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly The Mercy Luxury Business Hotel. Self parking and valet parking are free. The property offers extended parking privileges.

Smoking is allowed in designated areas at this 4-star Kanayannur hotel.

For a fee, guests can enjoy buffet breakfast daily from 8:00 AM to 10:00 AM.
The Mercy Luxury Business Hotel has a restaurant on site.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free secured self parking on site
  • Free valet parking on site
  • Extended parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: INR 399 for adults and INR 299 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Health club
  • Outdoor pool
  • Shopping

Family friendly

  • In-room refrigerator
  • In-room washing machine/dryer
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • On the waterfront

Spa

  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift (150 centimetre wide door)
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2007
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Washing machine/dryer

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Mercy Luxury Business Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for INR 1000.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately INR 399 for adults and INR 299 for children
  • Rollaway bed fee: INR 1000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Please note: To comply with local law, no alcohol will be served in this property on the first day of every month.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Mercy Luxury Business
Mercy Luxury Business Cochin
Mercy Luxury Business Hotel
Mercy Luxury Business Hotel Cochin
Mercy Luxury Business Hotel
Mercy Luxury Business
Hotel The Mercy Luxury Business Hotel
Mercy Luxury Business Kochi
The Mercy Luxury Business Hotel Kochi
Mercy Luxury Business Hotel Kochi
Hotel The Mercy Luxury Business Hotel Kochi
Kochi The Mercy Luxury Business Hotel Hotel
The Mercy Luxury Business
The Mercy Luxury Business Hotel Hotel
The Mercy Luxury Business Hotel Kanayannur
The Mercy Luxury Business Hotel Hotel Kanayannur

The Mercy Luxury Business Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 12 out of 35 reviews
Rating 8 - Good. 11 out of 35 reviews
Rating 6 - Okay. 9 out of 35 reviews
Rating 4 - Poor. 0 out of 35 reviews
Rating 2 - Terrible. 3 out of 35 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

4.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Prakash

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very bad stay

Housekeeping is very poor. They do not check if the room is ready before handing over the keys to the customer. There was a kettle for making coffee in the room but no coffee or tea sachets. No hot water in the shower.
Stayed 1 night in Nov 2024
Verified

2/10 Terrible

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
It was disappointed that the room service. They don't know how to manage the customer
Stayed 1 night in Jun 2019
Verified

6/10 Okay

ISSEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ホテルの外観スタッフの対応、その他全てが高級ホテルの待遇だが部屋内にある冷蔵庫がつかないのが残念。

年末年始の滞在でガラディナーが無料ではなく優料なのがチョイ、気になった。
Stayed 2 nights in Dec 2018
Verified

6/10 Okay

Verified traveller

Poor service at the restaurant and disappointing food with a very limited buffet.
Stayed 2 nights in Nov 2018
Verified

10/10 Excellent

JC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location for reason for my visit. Room was spacious. Has a restaurant with good Indian buffet breakfast (included in fare).
Stayed 1 night in Jul 2018
Verified

10/10 Excellent

Ganesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel for around 3k

Excellent hotel in an excellent location too (My business was in Willington Island and this location was the best to access business and also for evening shopping). Hotel was very hygiene. Food was OK. My only and minor grouse was that the pillow was bit too thick... I could not get used to such a think pillow..
Verified

8/10 Good

DEBA PRASAD

Liked: Staff & service, property conditions & facilities, room comfort

Clean hotel. Cockroaches were seen in the room

Wi fi should be accassable from any where in in hotel. Food quality is ok. Linen should be better quality.
Verified

10/10 Excellent

Taraj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in quiet location.

Love this hotel located next to shipyard. Excellent service, very comfortable and spacious room, courteous staff, rooftop restaurant with lovely pool. This is my second stay and the hotel has been upgraded to meet modern standards. I will come again. Thank you , Mercy, for making my arrival into Cochin an easy transition.
Verified

8/10 Good

christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Businesshotell

Valde detta hotell med anledning av pool. Den var på översta våningen och vi var ensamma i den i 4 dagar. Mycket stort hotell med trevlig och uppmärksam personal. Fick utan problem byta rum pga oljud.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 star comfort at the hotel.

Truly good hotel and superb service.
Verified

10/10 Excellent

HEEMANSHU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

----

Good Hotel
Verified

8/10 Good

VENUGOPAL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value.

Good hotel. Very attentive staff. Excellent restaurant. Crowded area but easy to find transportation. Good value.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was good. Value for money.

Nice experience. Staff is good. Breakfast served was tasty. Location convenient.
Verified

6/10 Okay

Julie

Not so Luxury Business Hotel

Checkin was easy and quick. Staff was numerous and helpful enough. This hotel is a 3 star hotel. One elevator was not working, sheets had holes in them, got bitten a few times during the night by mosquitos/spiders? Room has no clock/alarm. The fact that this hotel calls themselves a luxury business hotel is kind of ridiculous. There was no free WiFi in rooms (Surcharge 500 INR per day) an none in public areas. his was very inconvenient for us as we needed to check emails, maps and schedules of train/bus. The description on Expedia is accurate, but the hotel should rethink about offering free WiFi at least in the general areas. Breakfast was included, very nice selection and good food.
Verified

8/10 Good

Rakesh

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Centrally Located

Centrally located on M.G.Road, with clean & comfortable rooms. However the room service needs to improve.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable.

This is a good hotel with great restaurant, clean and well kept, only drawback is has terrible humming sound I am the room, I don't know if it's the gen set or anything else, and secondly there are many restricted to photography areas as it is next to the cochin port... It feels little uncomfortable as there are boards of the notice every 10 feet, otherwise it's good.
Verified

10/10 Excellent

Dr John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed the stay.Rooms were comfortable,Good south Indian breakfast,goodservic not far from city centre
Verified

10/10 Excellent

Saleem Ismail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Angenehm überrscht

Durch Internet. Leider den gesamten Betrag wurde vor meine Aufenthalt abgebucht. Dies war gegen er Geschäftsbediningunen der Hotel.com. Dies war sehr entäuschend.
Verified

10/10 Excellent

Vipin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A perfect hotel, great service in a good location

We stayed at the Mercy on two separate occasions and both times were 100% satisfied. We were on holiday but I travel for business a lot so am used to a high standard which the Mercy met. Staff were very helpful, the roof bar and pool was nice, breakfast was decent and rooms were 100% spot on, And from outside you can jump in to an autorickshaw to all the best places in Ernakulum for between Rs 30 and Rs 50.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good city hotel

We booked this hotel as our arrival destination before we embarked on a 3 week tour of Kerala and stayed for 4 nights. It's located adjacent to the shipyard but this doesn't affect your experience at all, as it's set well back from the busy MG road so limited traffic noise. They are really trying to impress other travellers apart from their main business use. A good location for the ferry terminal serving the other islands - about 10 mins in a rickshaw - which is much more convenient than other larger hotels that you will see on this website.
Verified

8/10 Good

sujit nair

Liked: Staff & service, room comfort

great location

i can say one think i found more to it that what i expected.. nice hotel.
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mercy Hotel er et dejligt forretningshotel, som dog ikke ligger så godt - lige ved siden af et skibsværft
Verified

6/10 Okay

Rajeev Bhaskar

Disliked: Staff & service, property conditions & facilities

Pretty Ordinary

Very Ordinary Hotel. Room quality is also not upto the mark. Location also is not right. Had to change room because of non-functioning AC.
Verified

8/10 Good

Des H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed in the Mercy Hotel for 2 nights while visiting Kochi and overall it was a good experience and was worth the money paid. The room I got overlooked the shipyard which to me was fascinating but may not be to everyones taste. It was clean, the bathroom was good and the staff were very helpful. The rooftop pool was also a bonus. As a cheaper alternative to the expensive hotels in Old Kochi, I would certainly recommend this hotel as it is only a short distance from the main ferry terminal.
Verified

10/10 Excellent

Madge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect fort solo travellers

As I wasa travelling on my own, I found the Mercyto be ideal. It is safe, clean,good retaurant androom service;with a very helpful front desk.They rang mewhen I left my credit card inthe hotel after ceckout. It was disappointing that the pool was closed for maintenance as this was one of the main reasons for booking