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"Have stayed several times, this time was the worse. The renovations + the huge numbers of guests coming and going made the place chaotic. The breakf ... " More

By a verified traveller on Sun 30 Jun 2019

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Premium Room King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
€225* Per night/room 9 Apr - 10 Apr

The Marylebone Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Marylebone Suite (2+2)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Connected Rooms

Bed Count 2 King Beds Maximum Occupancy 4 Max

Deluxe Room Connected

Bed Count 2 King Beds Maximum Occupancy 4 Max

The Regent´s Suite (2+2)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the overall property condition at Melia White House Hotel. During your stay, you're just a quick walk from Regent's Park. You'll find features such as free WiFi in public areas, plus a restaurant and a gym.

  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and bicycles to rent
  • Guests speak favourably about the area's walkability and the breakfast
  • 11 minutes by foot from Regent Street and a 3-minute drive from The British Museum

Melia White House Hotel ratings based on 21 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Melia White House Hotel

Everyone (14) Couples (2) Family (4)
5 out of 5

Posted by on 29 Dec 2021

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4 out of 5
Have stayed several times, this time was the worse. The renovations + the huge numbers of guests coming and going made the place chaotic. The breakfast area was absolutely full most of the time and breakfast amounted to a competition or a waiting game. Will not go back for a while.

Posted by on 30 Jun 2019

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Comment from Hotel Management

1 Jul 2019 by Guest Experience Team

Dear guest, Thank you very much for choosing Meliá White House and for taking the time to share your experience with other travellers. We genuinely appreciate your loyalty towards our hotel and we deeply regret to read that this recent stay did not fulfil your expectations. As you mention, we are currently undergoing an interior refurbishment of our facilities -common areas and rooms-, always working to improve our guests' experience. These works have been carefully planned in order to avoid any disruption; we are doing all our best amidst all these changes in order to provide our guests' with an absolutely enjoyable experience in line with our high standards throughout this period, and we really are sorry if you did not feel it this way. All the comments we receive are of great value for us and yours have been shared with the team so as to discuss them internally and establish the necessary measures. It is always a lovely pleasure to have you here; we know we are capable of offering much more and we are confident of the many benefits these changes will bring us, which we would love to have the opportunity to enjoy with you in the future. Kind regards, Guest Experience Team

5 out of 5
Really friendly staff. Amazing food - and brilliant locality.

Posted by on 18 Feb 2019

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Comment from Hotel Management

18 Feb 2019 by Guest Experience Team

Dear guest, Thank you very much for choosing Meliá White House and for taking the time to share this wonderful review with us all. We are delighted to learn that your stay with us has been highly satisfactory and that you found our brilliant location, really friendly staff and amazing food to impress you the most. It has been a lovely pleasure for us to have you here and we keep looking forward to welcoming you back on a future stay. Kind regards, Guest Experience Team

2 out of 5
We stay here very regularly when we visit London however our visit this time was poor - we were stuck in a noisy room which wasn't part of the refurbished part of the hotel - the room was poky, noisy, hot, the bed was tiny for two people and the bed had the tiniest of duvets and the pillows were terrible. On top of all this the hotel is having major works done so it's a pain to have to walk to the back of hotel to get in so you'd think that for regular customers like us we may have been given a better room. We will probably change this now as our hotel of choice - shame.

Posted by on 17 Feb 2019

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Comment from Hotel Management

18 Feb 2019 by Guest Experience Team

Dear guest, Thank you very much for choosing Meliá White House and for taking the time to share your experience with other travellers. We genuinely appreciate your loyalty towards us and for that reason, we really are sorry that we were not able to fulfil your expectations in this occasion. We would have loved to assist you with this discomfort throughout your stay in order to provide prompt solution to this and make your stay much more enjoyable. As mentioned, we are currently undergoing a general refurbishment of the hotel in order to improve all our guests' experience and we genuinely regret the inconveniences this might have caused you during your stay. Our guests' comments are of great importance for our continuous improvement and we can guarantee that yours will be taken into consideration. We are aware of the many benefits these changes will bring us and we hope to have the opportunity to enjoy them with you in the future. We are sad to see you go this way. We know that we are capable of offering much more than what you have unfortunately experienced and we would love to have the opportunity to regain your trust in us. We truly hope to have the opportunity to welcome you back and offer you this time the highly satisfactory experience we are used to delivering and you deserve. Kind regards, Guest Experience Team

3 out of 5
This hotel looks nice from the lobby but the rooms are tired and small. The bathrooms are not as clean as they first look.

Posted by on 18 May 2018

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Comment from Hotel Management

20 May 2018 by Guest Experience Team

Dear Sir/Madam, Thank you very much for your recent stay in Melia White House Hotel. The comments and observations of all our guests are incredibly important to us in order to constantly improve our service. We are extremely sorry to hear that the room and the bathroom were not clean and did not meet your expectations. Please allow us to express our sincere apology. We have addressed these issues to the department involved with top priority and have taken on board. Should your plans bring you back to London, we will be more than happy to host you once again.

5 out of 5
Sehr gute Lage und trotzdem recht ruhig. Das Personal war sehr nett und zuvorkommend.

Posted by on 5 Nov 2019

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Comment from Hotel Management

6 Nov 2019 by Guest Experience Team

Dear guest, Thank you very much for choosing Meliá White House and for your feedback We loved to read that your stay with us was highly satisfactory and that you found our fantastic location as well as the attention received from the staff to impress you the most! It has been a great pleasure to have you here and we keep looking forward to welcoming you back the next time your plans bring you back to London! Kind regards, Guest Experience Team

3 out of 5

Posted by on 20 Oct 2019

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Comment from Hotel Management

21 Oct 2019 by Guest Experience Team

Dear guest, Thank you very much for your rating. Kind regards, Guest Experience Team

4 out of 5

Posted by on 15 Sep 2019

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Comment from Hotel Management

16 Sep 2019 by Guest Experience Team

Dear guest, Thank you very much for this lovely rating! Kind regards, Guest Experience Team

4 out of 5
Hotellin sijainti oli tosi hyvä,monta metroasemaa lähellä ja bussi ihan hotellin vieressä.Sekä keskustaa käveli vartissa.Aamiaisella oli tee ihan kylmää monena aamuna ja huoneesta puuttui pyyhkeet pari kertaa.

Posted by on 10 Aug 2019

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Comment from Hotel Management

12 Aug 2019 by Guest Experience Team

Dear guest, Firstly, receive our apologies for not being able to answer to this lovely review in Finnish on this occasion. Thank you very much for choosing Meliá White House and for taking the time to share your experience with other travellers. We are delighted to learn that your stay with us was enjoyable and that you found our wonderful location to impress you the most. Our guests' complete satisfaction is our main priority and therefore, we regret about the inappropriate temperature of the breakfast as well as for the lack of towels experienced. This is definitely not the way we like to make our guests' feel and we have proceeded to share your comments with the team in order to review them internally and establish the necessary measures working on our weaknesses, improving our guests' experience. We loved having you here and we hope to have another opportunity to welcome you back and offer you this time the unique, pleasant and unforgettable Meliá experience we like delivering and you deserve. Kind regards, Guest Experience Team

1 out of 5

Posted by on 26 Jul 2019

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Comment from Hotel Management

26 Jul 2019 by Guest Experience Team

Dear guest, Thank you very much for rating us. Kind regards, Guest Experience Team

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre, meeting rooms, and limo/town car service. Public spaces have free WiFi. A fitness centre, a terrace, and tour or ticket assistance are also featured at the business-friendly Melia White House Hotel. This 4-star London hotel is smoke free.

  • 581 guestrooms or units
  • Conference rooms
  • Built in 1936
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: London (QQU-London Euston Train Station) (1 km / 0.6 mi)
  • Metro station: Great Portland Street Underground Station (0.2 km / 0.1 mi)

Room Amenities

Melia White House Hotel offers 581 accommodations with a safe and free newspapers. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Bath or shower
  • Cots (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.

Arardo Restaurant – On-site fine-dining restaurant. Guests can enjoy drinks at the bar.

35 Bar & Lounge – On-site bar. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Bicycle rentals nearby
  • Hiking/biking trails nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

Guests must contact this property in advance to reserve cots/infant beds

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard and American Express. Cash is not accepted.

For guests' safety, the property includes a smoke detector in all accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines Stay Safe with Meliá (Meliá)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 48 hours
  • Online penalty collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 18.00 per person
  • Nearby parking fee: GBP 35 per night (2625 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Melia White
  • Melia House
  • Melia White
  • Melia White Hotel
  • Melia White House
  • Melia White House Hotel
  • Melia White House Hotel London
  • Melia White House London
  • White Melia Hotel
  • White Melia House
  • Melia White House London, England
  • Sol Melia London
  • Melia White House Hotel Hotel
  • Melia White House Hotel London
  • Melia White House Hotel Hotel London

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.