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Railay Bay Resort and Spa

4.0 star property

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Front of property
Creator video - submitted by TRAVELFLY
Reception
Luxury Villa, 1 Bedroom (Suite Cottage)
Grand Cottage (Privacy Cottage) | Deep-soaking bathtub

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • 24/7 front desk
  • Bar
  • Spa

Explore the area

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145 Moo2 Tambol Aonang, Amphur Muang, Krabi, Krabi, 81000
  • Place, West Railay Beach
    ‪1 min walk‬
  • Place, East Railay Beach
    ‪3 min walk‬
  • Place, Phra Nang Beach
    ‪3 min walk‬
  • Airport, Krabi (KBV-Krabi Intl.)
    ‪75 min drive‬

Room options

View all photos for 2 Bedrooms Pool Villa

2 Bedrooms Pool Villa

2 Bedrooms Pool Villa

  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed and 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

7.4 out of 10
Good
(6 reviews)
  • 62 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Cottage (Privacy Cottage)

Grand Cottage (Privacy Cottage)

Grand Cottage (Privacy Cottage)

7.6 out of 10
Good
(5 reviews)
  • 90 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Luxury Villa, 1 Bedroom (Suite Cottage)

Luxury Villa, 1 Bedroom (Suite Cottage)

Luxury Villa, 1 Bedroom (Suite Cottage)

10.0 out of 10
Exceptional
(1 review)
  • 90 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Cottage

Deluxe Cottage

Deluxe Cottage

8.0 out of 10
Very good
(1 review)
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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About this property

Railay Bay Resort and Spa

Beachside resort to enjoy 2 outdoor pools and sand beach
Spend the day catching some rays at the beach, relaxing by one of Railay Bay Resort and Spa's 2 outdoor swimming pools, or pampering yourself at the full-service spa.
Railay Bay Resort and Spa offers 141 air-conditioned accommodations with minibars and safes. Televisions come with digital channels.

Bathrooms include bathtubs or showers with jetted bathtubs, bathrobes, slippers, and complimentary toiletries. This Krabi resort provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include Thai massages and massages. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us they can't get enough of the helpful staff at Railay Bay Resort and Spa. During your stay, you're just a quick walk from West Railay Beach. You'll find features like free WiFi in public areas and free self parking, plus 2 outdoor pools.
  • Free WiFi
  • Free self parking
  • Enjoy Thai cuisine and a beachfront location while dining at Railay Restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools or soak in the hot tub
  • Indulge with massages or aromatherapy at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a playground
  • Steps from West Railay Beach and 4 minutes by foot from East Railay Beach
  • Airport shuttle service available for a fee
Railay Bay Resort and Spa offers its guests a full-service spa, 2 outdoor swimming pools, a hot tub, and a children's pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and a meeting room are available. Spa services, a terrace, and gift shops/newsstands are also featured at Railay Bay Resort and Spa. You'll have access to the health club at a partner property. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Krabi resort.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.
Railay Restaurant - This beachfront restaurant specializes in Thai cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: THB 450 for adults and THB 225 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Railay Restaurant

Things to do

  • 2 outdoor pools
  • Children's pool
  • Full-service spa
  • Hot tub
  • Playground

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Thai massages

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 16

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property is accessible only by boat from Ao Nang Pier and Ao Nam Mao Pier. The property offers private boat transfer, available for THB 800 one-way for up to 6 guests, or guests may arrange their own transfers. To arrange transfers, contact the property in advance of arrival using the number provided on the booking confirmation email.
This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Railay Bay Resort and Spa

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately THB 450 for adults and THB 225 for children
  • Airport shuttle fee: THB 1800 per vehicle (one-way, maximum occupancy 6)
  • Airport shuttle fee per child: THB 1800 (one-way), (up to 3 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Railay Bay Resort and Spa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Railay Bay Resort
Railay Bay Resort Krabi
Railay Bay Hotel Krabi Town
Railay Bay Resort & Spa Railay Beach, Krabi, Thailand
Railay Bay Resort And Spa
Railay Bay Krabi
Railay Bay
Railay Bay Resort Spa

Railay Bay Resort and Spa Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 381 out of 1000 reviews
Rating 8 - Good. 372 out of 1000 reviews
Rating 6 - Okay. 149 out of 1000 reviews
Rating 4 - Poor. 63 out of 1000 reviews
Rating 2 - Terrible. 35 out of 1000 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

8.6/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lynne

Stayed 3 nights in Aug 2025

10/10 Excellent

Lynne

Stayed 2 nights in Aug 2025

10/10 Excellent

Matias, Wien

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience at Railay Beach!
Stayed 2 nights in Jul 2025

10/10 Excellent

EREZ

Stayed 1 night in Jul 2025

10/10 Excellent

Mark

Stayed 1 night in Jul 2025

10/10 Excellent

Pedro, Fort Lauderdale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View, pool
Stayed 2 nights in Jun 2025

6/10 Okay

Ronald

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Jun 2025

8/10 Good

Danielle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I loved the privacy of our pool villa but my ONLY issue was that the pool was not heated and was quite cold..even in the hot weather it needed to be warmer. Plus they didn’t have any lamps. The lights were a little weird in the room.
Stayed 2 nights in Jun 2025

10/10 Excellent

Lukasz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Highly recommend
Stayed 2 nights in May 2025

8/10 Good

Katey

Stayed 5 nights in Apr 2025

10/10 Excellent

Mathieu

Stayed 3 nights in Apr 2025

8/10 Good

Satch, Santa Monica

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good property but there were mouse
Stayed 1 night in Mar 2025

10/10 Excellent

Courtney

Travelled with partner
Liked: Staff & service, amenities
Rooms were tired but the overall experience was great
Stayed 2 nights in Mar 2025

10/10 Excellent

Kelsey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved Railay Bay Resort and wish we stayed longer. I had 2 massages with Kate which were excellent. The only downside is the restaurant on location is quite average. The restaurant is very understaffed, but otherwise the rest of the resort seemed well taken care of with plenty of help.
Stayed 3 nights in Mar 2025

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and well-located!
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay

Amazing stay right from the airport pick-up to them dropping us back to the airport. Beautiful room, everyone was very polite and the place was very well kept/managed.
Stayed 6 nights in Mar 2025

10/10 Excellent

Tracey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The atmosphere was calm and friendly. Staff very attentive. Monkeys, lizards and exotic birds visiting everyday. Two great pools, the one outside our terrace was peaceful, always sun loungers available. Good choice at breakfast but lunch and dinner prices quite expensive in comparison to local restaurants. Overall, loved my stay.
Stayed 3 nights in Mar 2025

2/10 Terrible

Sarah

Stayed 2 nights in Mar 2025

10/10 Excellent

Amrit

Stayed 1 night in Mar 2025

8/10 Good

Amrit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience all around!
Stayed 3 nights in Mar 2025

10/10 Excellent

Heather

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Railay Bay is a nice resort with truly excellent staff who were very helpful with anything we needed. I highly recommend this resort.
Stayed 3 nights in Mar 2025

8/10 Good

HAIM YEHOUDA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1
Stayed 1 night in Mar 2025

10/10 Excellent

Amrit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice people
Stayed 2 nights in Mar 2025

10/10 Excellent

Morten

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surrounding area is paradise on earth!
Stayed 4 nights in Feb 2025

4/10 Poor

Simon

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Stayed in a ‘Mai Phai Tropical Villa’ which was renovated to a reasonable standard and was reasonably spacious. The vegetation surrounding the villa and the inner walkways was well kept. The bed was comfortable and there were clean sheets. There were sufficient chairs and a sofa. The standard of cleanliness in the villa was reasonable. White towels provided and beach towels plus a carry bag. Complementary drinks/snacks in the minibar. Overall the villas are close to each other laid out in rows with small walking avenues in between, there is one main avenue for the hotel tuk tuks to take guests from the pier to the reception area and for villa services. The main avenue is not very nice and it’s smelly. There are two very small swimming pools in compact areas. The reception area is not welcoming and the staff were unenthusiastic, fed up, tired and their English is very basic. When asked questions they were not interested in replying if it was outside of their rehearsed lines. The restaurant food is very poor and expensive for what it is, the staff are again not as you would expect for this supposed quality of hotel. The breakfast was extremely poor quality and we felt sick after the dishes we ate. Tablecloths, cutlery and furniture were old and worn. Not one guest smiled for our stay, this said it all, guests were unhappy. Website is cleverly marketed with empty beach etc, this is not how it is. This was a disappointing stay and Railay is too overcrowded. Best to avoid.
Stayed 1 night in Feb 2025