Bachleda Luxury Hotel Kraków - MGallery Collection

5.0 star property

Choose dates to view prices

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(46 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

10.0 out of 10
Exceptional
(4 reviews)
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Single Bed

Deluxe Room, 1 Single Bed

Deluxe Room, 1 Single Bed

  • Sleeps 1
  • 1 Twin Bed

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About this property

Bachleda Luxury Hotel Kraków - MGallery Collection

Luxury hotel with a fitness center and a sauna
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a hot tub are onsite. Housekeeping is available on request.
Bachleda Luxury Hotel Kraków - MGallery Collection offers 64 accommodations with minibars and safes. A pillow menu is available. Smart televisions are featured in guestrooms. Bathrooms include shower/tub combinations, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Bachleda Luxury Hotel Kraków - MGallery Collection. During your stay, you're just a quick walk from Planty Park. You'll find features like free WiFi in public areas, plus an indoor pool and a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy international cuisine while dining at Gavi
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym and a sauna
  • Within a 15-minute walk of Main Market Square and Wawel Castle
  • Airport pick-up shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
As a guest of Bachleda Luxury Hotel Kraków - MGallery Collection, you'll find an indoor pool, a hot tub, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 646 square feet (60 square meters) and includes conference space. The luxury Bachleda Luxury Hotel Kraków - MGallery Collection also features tour/ticket assistance, concierge services, and laundry facilities. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Kraków hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.
Gavi - This restaurant specializes in international cuisine and serves lunch, dinner, and light fare. A children's menu is available.
Opus Lounge Bar - Onsite bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle (surcharge)
  • Onsite parking available only on request
  • Covered parking on site (PLN 120 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: PLN 140 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Gavi
  • Opus Lounge Bar

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 646 square feet of conference space
  • Meeting rooms

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: PLN 150 per pet, per day
  • Only dogs and cats are allowed
  • Weight limit: 22 lbs per pet
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PLN 400 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PLN 140 per person
  • Airport shuttle fee: PLN 220 per vehicle (maximum occupancy 8)
  • Covered self parking fee: PLN 120 per day
  • Pet fee: PLN 150 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Bachleda Luxury Hotel Kraków - MGallery Collection offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Bachleda Luxury Hotel Krakow MGallery Sofitel Feb 2019
Bachleda Luxury Hotel MGallery Sofitel Feb 2019
Bachleda Luxury Krakow MGallery Sofitel Feb 2019
Bachleda Luxury MGallery Sofitel Feb 2019
Bachleda Luxury Hotel Krakow MGallery Sofitel
Bachleda Luxury Hotel MGallery Sofitel
Bachleda Luxury Krakow MGallery Sofitel
Bachleda Luxury MGallery Sofitel
Hotel Bachleda Luxury Hotel Krakow MGallery By Sofitel Krakow
Krakow Bachleda Luxury Hotel Krakow MGallery By Sofitel Hotel
Hotel Bachleda Luxury Hotel Krakow MGallery By Sofitel
Bachleda Luxury Hotel Krakow MGallery By Sofitel Krakow
Bachleda Luxury Hotel Krakow MGallery By Sofitel (Feb 2019)
Bachleda Mgallery Sofitel
Bachleda Krakow Mgallery
Bachleda Luxury Hotel Krakow MGallery
Bachleda Luxury Hotel Krakow - MGallery Hotel
Bachleda Luxury Hotel Krakow - MGallery Kraków
Bachleda Luxury Hotel Krakow - MGallery Hotel Kraków

Bachleda Luxury Hotel Kraków - MGallery Collection Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 320 out of 344 reviews
Rating 8 - Good. 15 out of 344 reviews
Rating 6 - Okay. 2 out of 344 reviews
Rating 4 - Poor. 1 out of 344 reviews
Rating 2 - Terrible. 6 out of 344 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dolores

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Could not recommend highly enough Everything was just perfect
Stayed 3 nights in Nov 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. And the service was wonderful
Stayed 2 nights in Sep 2025

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Cecilia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. The only suggestion is that their check in time is too early (2:00pm) so our room wasn't ready when we arrived. A 2:00pm check in doesn't permit the cleaning crew to service the rooms in time after the prior guests check out. We would suggest a later check in time so guests aren't waiting and frustrated. 2:00pm check in is unheard of.
Stayed 2 nights in Sep 2025

10/10 Excellent

Lisa jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Hotel,
Stayed 3 nights in Sep 2025

10/10 Excellent

Palamuttathu Chacko

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good, clean rooms with comfortable beds. Staff are very courteous and helpful
Stayed 3 nights in Sep 2025

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel,attentive staff, good food. One of the best hotels i ve stayed in. Would return!
Stayed 3 nights in Aug 2025

8/10 Good

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely decor
Stayed 4 nights in Aug 2025

10/10 Excellent

Victor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 3 nights in Aug 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel close to the centre. Excellent staff
Stayed 3 nights in Aug 2025

10/10 Excellent

Mica, Worcestershire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and staff very attentive and pleasant. Would definitely recommend and stay here again.
Stayed 5 nights in Aug 2025

10/10 Excellent

Gemma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has definitely lived up to its 5* rating. The beds are very comfortable probably the best sleep I’ve had in a long time. The staff were so friendly & incredibly helpful. I had a problem with my booking to the concentration camp & the receptionist kindly offered to call them for me. Reception staff also contacted the transfer company to confirm my booking as I was having issues with my mobile. Small gestures but made a big difference to my stay. If I return to Krakow I would definitely stay here. The hotel is beautiful very clean & only a short walk to the main square.
Stayed 4 nights in Aug 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Faultless all round. Wonderful stay from the comfortable rooms to the delicious food. Kind, welcoming and friendly staff. Andrew was particularly helpful with the number four. Would love to stay here again
Stayed 3 nights in Aug 2025

10/10 Excellent

Marcjanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service, property conditions & facilities
Great.
Stayed 3 nights in Jun 2025

10/10 Excellent

Sarah Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and facilities Very clean and friendly staff
Stayed 2 nights in Jul 2025

10/10 Excellent

Khaled

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Jul 2025

10/10 Excellent

John James

Stayed 4 nights in Jun 2025

10/10 Excellent

Joshua Samuel Milder, CHICAGO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Christopher

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This really is a lovely hotel and the staff are so helpful. Great location for accessing the main town square and Jewish Quarter. Located very close to Wawel Castle and the river, where you can take a boat tour. Would definitely recommend this hotel.
Stayed 3 nights in Jun 2025

10/10 Excellent

timothy

Liked: Cleanliness, amenities, property conditions & facilities
Beautifully maintained hotel . Very attentive staff .
Stayed 3 nights in Jun 2025

2/10 Terrible

Simcha

Stayed 1 night in Jun 2025

10/10 Excellent

helen

Stayed 2 nights in Jun 2025

10/10 Excellent

Ewa, Middletown

Stayed 2 nights in Jun 2025

8/10 Good

Yoram

Stayed 1 night in Jun 2025