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New Port Hotel

Property class: 4
VIP Access

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Photo gallery for New Port Hotel

A balcony with a table set for two, overlooking a river with a cityscape in the background.
A modern interior with a sofa, two small tables, a wooden accent wall, a TV, and a view of a river.
A modern room with a large window, a sofa, and two small tables.
A restaurant with multiple dining tables and chairs, overhead lighting fixtures, and a ceiling with exposed beams and industrial elements.
A modern living room with a sofa, coffee table, and TV.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
  • Bar

Explore the area

View in a map
4 Bulwar Wolynski, Kraków, 30-002
  • Place, ICE Krakow Congress Centre
    ‪6 min walk‬
  • Place, Dragon's Den
    ‪11 min walk‬
  • Place, Wawel Castle
    ‪12 min walk‬
  • Airport, Kraków (KRK-John Paul II - Balice)
    ‪25 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard Room

A modern room with a large window, a sofa, and two small tables.

Standard Room

9.4 out of 10
Exceptional
(3 reviews)
  • River view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room

An outdoor dining area with a table and chairs, a candle, and a view of a river with city lights in the background.

Premium Room

9.6 out of 10
Exceptional
(7 reviews)
  • River view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Single Bed
  • Free Wi-Fi

View all photos for Superior Room

A modern balcony with a view of a river and a cityscape at sunset.

Superior Room

10.0 out of 10
Exceptional
(3 reviews)
  • River view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Single Bed
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

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About this property

New Port Hotel

This smoke-free hotel features self parking, coffee/tea in a common area, and a 24-hour front desk. WiFi in public areas is free. Additionally, tour/ticket assistance, a TV in a common area, and a porter/bellhop are onsite. Change of towels is available on request.
Accommodations offer separate sitting areas and include desks. Flat-screen televisions come with premium digital channels. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and phones. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. Additionally, rooms include minibars and complimentary bottled water. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Cribs/infant beds (surcharge) are also available. Rooms are accessible via exterior corridors. A nightly turndown service is provided and housekeeping is offered daily.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include tour or ticket assistance, a porter, and luggage storage
  • Airport shuttle service available for a fee
Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 4-star hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Uncovered parking on site (PLN 70 per day)
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: PLN 79 for adults and PLN 59 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Cot (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 steps to reach entrance
  • Accessible airport shuttle
  • No lift

More

  • Built in 2021
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium digital channels

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Cribs (infant beds) are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

New Port Hotel Hotel
New Port Hotel Kraków
New Port Hotel Hotel Kraków

New Port Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 70 out of 94 reviews
Rating 8 - Good. 16 out of 94 reviews
Rating 6 - Okay. 7 out of 94 reviews
Rating 4 - Poor. 0 out of 94 reviews
Rating 2 - Terrible. 1 out of 94 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A super location for summer weather in Krakow
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Andrew Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very good,breakfast freshly cooked tasty. 10 minutes walk to local shops. Food drink and entertainment in the forum next to the hotel very good.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities
Room was spotless, everyday the cleaners did an excellent job
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Amber

Liked: Cleanliness, property conditions & facilities, room comfort

Peaceful stay

We found this hotel through TikTok and we are glad we did. The hotel was peaceful, staff were very kind and overall just a fabulous stay.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are looking for something different, it's a perfect place. The hotel actually floats on the river, and you can (very rarely) feel the waves rocking it a tiny bit. The ceiling upstairs is quite low, but it's obvious from the pictures. It's within 20-30 min walk from the town centre and 5 min walk from the congress centre - perfect if you are in Krakow for a congress.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Artur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel! Even better view! Best hotel weve stayed at in Kraków
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Brilliant location, room and staff
Stayed 4 nights in May 2023
Verified review

10/10 Excellent

Anderson

Liked: Cleanliness, staff & service, property conditions & facilities
unique place - top notch - i would stay there again
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Must visit!

One of the most remarkable hotels I have ever stayed in
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique apartments floating upon the river, complete with balcony. Wonderful bed. Not to far to the main old town square.
Stayed 3 nights in Sep 2025
Verified review

8/10 Good

Syed

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed the clean room and helpful staff. Only thing was lugging the luggage down those particular steps was kind of annoying and the height of the loft ceiling for the bedroom was quite small (and I'm short myself).
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Hotel

Great stay. Very nice hotel on the river that sways a small amount with the current and wind, which is interesting and different. Staff very helpful and friendly when asking about tours and surronding areas.
Stayed 6 nights in Dec 2022
Verified review

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Riverboat Rooms 👌

Great Hotel, amazing setting. Literally on the river. It was that pleasant i spent the one afternoon just chilling in my room watching the boats cruising past the window
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Just perfect! Modern and easy with great, straightforward facilities made simple in a unique and beautiful location with really professional, friendly helpful and down to earth staff Stay here!
Stayed 4 nights in Jun 2023
Verified review

8/10 Good

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Riverside

Perfect location at the river, nice to watch the tour boats passing by.
Stayed 3 nights in Jul 2022
Verified review

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very service mided staff, clean and amazing view. Recommend it strongly
Stayed 4 nights in Nov 2023
Verified review

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New Port Hotel was an amazing stay. So unique with beautiful views across the river, and a lovely atmosphere in the room. The staff were very friendly and responsive to messages. It is a bit of a walk to the sites of Krakow, but very manageable and worth it.
Verified review

10/10 Excellent

Tommaso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

a floating hotel

i did not realize it is a floating hotel when booking. It is a fantastic experience!
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Brian James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great being on the river staff very helpful especially Kasper nothing to much trouble but property would nt be suitable for anybody with a disability
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Siti Aminah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My girls love the swans and ducks that will come by the room in the morning. The hotel provided free food for us to feed them.
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities
The uniqueness of the room.The bathroom was ideal very modern. It was minus 12 and thick snow when we were there but the room was nice and cosy. And nice hot chocolate at reception It was lovely and clean. The staff were lovely. The breakfast (not included) was very nice. IDue to the weather. We didn’t make use of top deck bar but I couldn’t imagine it would be lovely, the river was nearly completely frozen. The stairs could be an issue for people with mobility problems. The view from the room was fantastic. We asked the hotel to book our transfer, which was on time each way. The taxi cannot take you right to the door, so you have to carry you case down/up 3 sets of steps, which wasn’t an issue for us.
Stayed 4 nights in Jan 2026
Verified review

6/10 Okay

Gilberto

Liked: Cleanliness, amenities, property conditions & facilities
Incredibly hard access to property.
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful view from our room!

We really enjoyed our stay at New Port Hotel. The staff was really friendly and gave us a late check out to prep for a wedding in the afternoon. The view is amazing. The front desk has coffee and food for the ducks which was a nice touch. The ceiling height upstairs may be an issue for anyone tall but it was fine for us. We were only upstairs to sleep. We would stay here again when back in Krakow.
Stayed 2 nights in Apr 2023
Verified review

6/10 Okay

Mark Lewis

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
It was nice being on the river but no access for taxis. Staff not very knowledgeable. A little too far from the centre. The website describes a bar and breakfast buffet but this is not on site, it is up several flights of not well maintained concrete steps, in a separate hotel.
Stayed 5 nights in Apr 2023