1 Apr 2019 by Angela Saliba
Dear Guest, Thank you for sharing your positive feedback. I am happy to hear that our Club Lounge seemed excellent. Your comment about the food offer has been noted and will be taken into consideration. We will be looking forward to welcoming you back in the future. Best regards, Angela Saliba General Manager Sheraton Grand Krakow
The following facilities or services will be unavailable from September 9 2020 to June 1 2021 (dates subject to change):
As a guest of Sheraton Grand Krakow, you'll find an indoor pool, a sauna, a fitness centre, and complimentary bicycles. There are 3 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business centre. Event space at this hotel measures 5382 square feet (500 square metres). A rooftop terrace, spa services, and tour or ticket assistance are also featured at the luxury Sheraton Grand Krakow. An airport shuttle (available 24 hours), a train station pick-up service and a train station drop-off service are available for a fee. For a fee, parking is available. This 5-star Krakow hotel is smoke free.
Available in all rooms: WiFi (surcharge)
Available in some public areas: Free WiFi , Free wired Internet
Self parking (surcharge)
Sheraton Grand Krakow offers 232 forms of accommodation with minibars and laptop-compatible safes. Beds feature premium bedding. LED televisions come with satellite channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
For a fee, guests can enjoy a full breakfast daily from 7 AM to 10:30 AM.
The Olive – This fine-dining restaurant serves breakfast, lunch and dinner.
SomePlace Else Sports Bar – Overlooking the garden, this theme restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Late-night fare is available from 24-hour room service.
Recreational amenities at the hotel include an indoor pool, a sauna, a fitness centre and complimentary bicycles.
Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages and sports massages.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards, debit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Guests are provided with hand sanitiser. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.