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- Air-conditioned rooms with 24-hour room service, LED TVs and minibars
- Free WiFi and wired Internet in some public areas
- Grab something to eat at one of the 3 restaurants, or stop for a drink at one of the 2 bars/lounges
- Buffet breakfast served daily for a fee
- WiFi for a fee
- Self-parking available for a fee
- Take a swim in the indoor pool
- Services include dry cleaning/laundry, concierge services and tour or ticket assistance
- On-site recreation includes a fitness centre, a sauna and complimentary bicycles
- Guests have good things to say about the accommodation, from cleanliness and comfy beds to nice bathrooms and low noise level
- Within a 10-minute walk of STU Theatre and Smok Wawelski Statue
- Airport, train station pick-up and train station drop-off shuttle service available for a fee
- Cats and dogs welcome free of charge
Sheraton Grand Krakow ratings based on 60 verified reviews
Guest reviews for Sheraton Grand Krakow
1 Apr 2019 by Angela Saliba
Dear Guest, Thank you for sharing your positive feedback. I am happy to hear that our Club Lounge seemed excellent. Your comment about the food offer has been noted and will be taken into consideration. We will be looking forward to welcoming you back in the future. Best regards, Angela Saliba General Manager Sheraton Grand Krakow
Lovely hotel in an ideal location
Perfect weekend break
Romantic get away for weary parents.
Fantastic Accommodation in Krakow
Great Weekend Away
About the Sheraton Grand KrakowLocation Ul. Powisle 7, Krakow, Lesser Poland 31-101
As a guest of Sheraton Grand Krakow, you'll find an indoor pool, a sauna, a fitness centre, and complimentary bicycles. There are 3 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi and wired Internet. You'll find a business centre on site. Event space at this hotel measures 5382 square feet (500 square metres). A rooftop terrace, spa services, and tour or ticket assistance are also featured at the luxury Sheraton Grand Krakow. A round-trip airport shuttle (available 24 hours), a train station pick-up service and a train station drop-off service are available for a fee. For a fee, parking is available. This 5-star Krakow hotel is smoke free.
- 1 building
- 232 guestrooms or units
- 5 levels
- 3 dining venues
- 2 bars or lounges
- 5382 sq ft of conference space
- 500 sq. m of conference space
- Built in 2004
- Terrace on the roof
- Business facilities
- Breakfast available (surcharge)
- Coffee in lobby
- Dry cleaning
- Front desk (24 hours)
- Express check-in
- Express check-out
- Staff members are multilingual
- Storage area for luggage
- Front desk safe
- Tour and ticket information
- Wedding services available
- Pool or billiards table
- Gift shop
- Newspapers in lobby (free)
- No smoking on site
Family Friendly Amenities
- Indoor pool
- Free WiFi
- Free cots/infant beds
Available in all rooms: WiFi (surcharge)
Available in some public areas: Free WiFi , Free wired Internet
Self parking (surcharge)
- Airport: Krakow (KRK-John Paul II - Balice) (14.3 km / 8.9 mi)
- Train station: Krakow Lobzow Station (4 km / 2.5 mi)
- Property shuttles: Airport shuttle and train station pick-up
- Parking: Self parking available for a surcharge
Sheraton Grand Krakow offers 232 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Beds feature premium bedding. LED televisions come with satellite channels. Bathrooms include a combined bath/shower unit, a complimentary bathrobe, complimentary toiletries and a hairdryer. This Krakow hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
- In-room dining (24 hours)
- LED television
- Satellite channels
- Coffee maker
- Luxury bedding
- Hypo-allergenic bedding
- Shower and tub combination
- Cribs (free)
- Rollaway beds (surcharge)
- Housekeeping (daily)
- Laptop safe
- Toiletries (free)
- Iron and ironing board
- Blackout drapes
- Climate control (air conditioning)
- Ensuite bathroom
- Connecting rooms available
Food & Drink
For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.
The Olive – This fine-dining restaurant serves breakfast, lunch and dinner.
SomePlace Else Sports Bar – Overlooking the garden, this theme restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Late-night fare is available from 24-hour room service.
Recreational amenities at the hotel include an indoor pool, a sauna, a fitness centre and complimentary bicycles.
- Free bicycles on site
- Golfing nearby
- Hot stone massage
- Deep tissue massage
- Sports massage
If you have requests for specific accessibility needs, please note them at check-out when you book your room.
- Accessible bathroom
- Roll-in shower
- In-room accessibility
- Check-in time starts at 3 PM
- Minimum check-in age is 18
Special check-in instructions:
To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation.
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation.
Airport transport is offered 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.
- Check-out by noon
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are available for PLN 183.6 per night.
- Free cribs (infant beds)!
- Pets are welcome and stay free
- Only dogs and cats are allowed
- Maximum 2 per room (weight limit: 55 lb)
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- Union Pay
- Pets allowed (no fees)
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Fee for buffet breakfast: PLN 95 for adults and PLN 47.50 for children (approximately)
- Fee for in-room wireless Internet: PLN 45 per 24-hour period (rates may vary)
- Fee for in-room wired Internet: PLN 45 per 24-hour period (rates may vary)
- Airport shuttle fee: PLN 100 per vehicle (one way)
- Self-parking fee: PLN 75 per night (in/out privileges)
- A pet fee will be charged
- Rollaway bed fee: PLN 183.6 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
- Sheraton Hotel
You should know
- Sheraton Grand Krakow offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
- Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
- Registered guests are the only ones allowed to be in guestrooms.
- Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.