citizenM Kuala Lumpur Bukit Bintang

4.0 star property

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Room options

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

8.8 out of 10
Excellent
(6 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (High Floor)

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

citizenM Kuala Lumpur Bukit Bintang

Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, a coffee shop/cafe, and coffee/tea in a common area.
CitizenM Kuala Lumpur Bukit Bintang offers 175 accommodations with iPads and safes. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Bathrooms include showers with hydromassage showerheads, complimentary toiletries, and hair dryers.

This Kuala Lumpur hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Our customers tell us they can't get enough of the helpful staff at citizenM Kuala Lumpur Bukit Bintang. During your stay, you're just a quick walk from Jalan Alor. You'll find features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free self parking
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front-desk safe, a 24-hour business center, and 3 meeting rooms
  • Within a 10-minute walk of Jalan Alor and Petaling Street Market
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and 3 meeting rooms are available.

WiFi is free in public spaces. The business-friendly citizenM Kuala Lumpur Bukit Bintang also features multilingual staff, coffee/tea in a common area, and express check-in. Free self parking is available.

This 4-star Kuala Lumpur hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:30 AM.
CanteenM - Onsite restaurant. Guests can enjoy drinks at the bar. Open 24 hours.
CanteenM - Onsite bar. Open 24 hours. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: MYR 60 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • canteenM
  • canteenM

Things to do

  • Shopping
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lift (98 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (80 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Belle Époque architecture
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • IPad
  • IPod dock

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in fee: MYR 100

Contactless check-in available

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Late check-out subject to availability

Late check-out fee: MYR 100

Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Guests are recommended to download the property's CitizenM mobile app before check-in

At check-in, guests must provide a record of full COVID-19 vaccination

COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in

Information provided by the property may be translated using automated translation tools

Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 60 per person
  • Early check-in fee: MYR 100 (subject to availability)
  • Late check-out fee: MYR 100 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's CitizenM mobile app before check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Sky Express

Hotel Sky Express Bukit Bintang

Sky Bukit Bintang

Sky Express Bukit Bintang

Sky Express Bukit Bintang Kuala Lumpur

Sky Express Hotel

citizenM Kuala Lumpur Bukit Bintang Hotel

Sky Express Hotel Bukit Bintang Kuala Lumpur

Sky Hotel Express

Sky Hotel Express Bukit Bintang

citizenM Kuala Lumpur Bukit B

citizenM Kuala Lumpur Bukit Bintang Hotel

citizenM Kuala Lumpur Bukit Bintang Kuala Lumpur

citizenM Kuala Lumpur Bukit Bintang Hotel Kuala Lumpur

citizenM Kuala Lumpur Bukit Bintang Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 489 out of 619 reviews
Rating 8 - Good. 97 out of 619 reviews
Rating 6 - Okay. 22 out of 619 reviews
Rating 4 - Poor. 6 out of 619 reviews
Rating 2 - Terrible. 5 out of 619 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Munir

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean bright space
Stayed 1 night in Feb 2026

8/10 Good

Cara

Stayed 2 nights in Jan 2026

10/10 Excellent

Wunna

Liked: Cleanliness, amenities, property conditions & facilities
Was great. Clean and convenient. Tech oriented.
Stayed 2 nights in Jan 2026

10/10 Excellent

Stanimir

Liked: Cleanliness, amenities, property conditions & facilities
I stayed at this hotel for four nights and had a very pleasant experience overall. I’ve stayed here before and continue to appreciate the consistent standards across the brand, which is one of the reasons I keep coming back. The room was very clean and comfortable, with an excellent bed that made for great nights of sleep. The bathroom and shower were spotless, and everything felt well maintained. The hotel’s in-room technology, controlled via an iPad, is a nice concept and generally worked well, although there were a couple of minor technical hiccups during the stay. The staff was responsive and addressed any issues promptly, which I appreciated. Breakfast was very good, with a nice selection and everything I needed to start the day. Overall, this was a comfortable and enjoyable stay, and I would happily choose this hotel again on a future visit.
Stayed 4 nights in Jan 2026

10/10 Excellent

Shane

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless and the staff were kind, courteous and always pleasant.. when I return I’ll definitely stay here again.. 10/10
Stayed 5 nights in Jan 2026

10/10 Excellent

Mauricio

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Very Modern and comfortable. Friendly staff and lots of shops and restaurants nearby. Would definitely stay there again
Stayed 2 nights in Jan 2026

6/10 Okay

SHIAN LONN

Business traveller
Liked: Cleanliness, property conditions & facilities
The breakfast does not have much choice.
Stayed 1 night in Jan 2026

10/10 Excellent

Loretta

Liked: Cleanliness, amenities, property conditions & facilities
I love this hotel. It’s all computerized with lights, sleep mode, control temperature, curtains that go up and down. It’s very well designed. The staff is extremely helpful and friendly. The breakfast was also great and the cappuccino is the best. I was very comfortable and very happy staying there. I will stay in another CitizenM Hotel in the future. I highly recommend this hotel.
Stayed 6 nights in Jan 2026

8/10 Good

Sin Ying

Business traveller, Travelled with partner
Liked: Property conditions & facilities
Room is comfortable and generally clean but still need to improve a bit Staffs are nice and friendly Neighbourhoods are very messy and dirty, rubbish all over outside, many many tour buses around, traffic jam in front of the property, is not that safe as my previous stays
Stayed 2 nights in Jan 2026

10/10 Excellent

MR ABDUL

Stayed 7 nights in Jan 2026

10/10 Excellent

James Michael Brian

Liked: Cleanliness, amenities, property conditions & facilities
Nice place well centred. Had a chat with the gm. Great Guy very friendly. We are going back.
Stayed 6 nights in Dec 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2026

10/10 Excellent

B

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good bed,close to Bulit Bintang and Chinatown,short walk to Monorail
Stayed 6 nights in Dec 2025

10/10 Excellent

Laney

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and comfortable with a modern vibe. The bed was massive and there was a large window to see the area around the hotel. The location is excellent as it’s a few minutes walk from a supermarket, restaurants, bars and a night market.
Stayed 3 nights in Dec 2025

10/10 Excellent

Kee Shing

Liked: Cleanliness, amenities, property conditions & facilities
Room condition is very good .... location is convenience and many convenience store nearby too
Stayed 3 nights in Dec 2025

8/10 Good

Maria

Stayed 2 nights in Dec 2025

8/10 Good

Emmanuel Oluwatope

Liked: Cleanliness, amenities, property conditions & facilities
It’s clean and in a convenient location. The blinds are really good and cut out the light so good to sleep.
Stayed 3 nights in Dec 2025

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service
Amazing property! Super clean, and I felt right at home. Only con is that there is no pool or gym onsite
Stayed 3 nights in Dec 2025

10/10 Excellent

Syed Monir

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Perfect clean room, very good breakfast, staff was extremely helpful. Room is very technologically advanced. Although the washbasin outside the washroom was a little bit inconvenient but overall the experience was great
Stayed 2 nights in Dec 2025

10/10 Excellent

william, Champlin

Stayed 3 nights in Dec 2025

10/10 Excellent

Tasneem

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The bed was amazing and staff are very hospitable. The only problems I had were maybe that the room wasn’t cleaned thoroughly with every visit, just made the bed and changed the towel and that’s it. The staff were very kind, especially Hanisa was always very helpful and friendly. Breakfast was good, I’d give it 7.5/10. We had a problem with the iPad not changing the colors but that’s not a big deal. The iPad was helpful and very techy. I loved it! Thanks for the hospitality.
Stayed 8 nights in Dec 2025

10/10 Excellent

Cynthia

Stayed 3 nights in Dec 2025

6/10 Okay

ChunFoung

Business traveller
Liked: Cleanliness, staff & service, amenities
no hot water kettle and tea bags provided
Stayed 1 night in Dec 2025

10/10 Excellent

Stuart

Stayed 2 nights in Dec 2025

10/10 Excellent

Clark

Stayed 3 nights in Dec 2025