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Grand Hyatt Kuala Lumpur

5.0 star property

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Photo gallery for Grand Hyatt Kuala Lumpur

Exterior
Creator video - submitted by Explore Bluegreenland
Hypo-allergenic bedding, minibar, in-room safe, desk
3 restaurants, breakfast, lunch, dinner served; Malaysian cuisine
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
12 Jalan Pinang, Kuala Lumpur, 50450
  • Place, Kuala Lumpur Convention Centre
    ‪1 min walk‬
  • Place, Petronas Twin Towers
    ‪7 min walk‬
  • Place, Pavilion Kuala Lumpur
    ‪7 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪55 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed (Tower View)

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed (Tower View)

9.6 out of 10
Exceptional
(5 reviews)
  • 65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Tower View)

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed (Tower View)

10.0 out of 10
Exceptional
(11 reviews)
  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds (Tower View)

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 2 Single Beds (Tower View)

9.0 out of 10
Wonderful
(9 reviews)
  • 47 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Club Room, 1 King Bed

View from room

Club Room, 1 King Bed

8.8 out of 10
Excellent
(6 reviews)
  • City view
  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Club Twin Room

  • City view
  • 47 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Grand, Deluxe Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Grand, Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(11 reviews)
  • City view
  • 65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Grand Room, 1 King Bed

9.6 out of 10
Exceptional
(25 reviews)
  • City view
  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Grand Twin Room

9.0 out of 10
Wonderful
(24 reviews)
  • City view
  • 47 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 King Bed, Garden View

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed, Garden View

10.0 out of 10
Exceptional
(13 reviews)
  • Garden view
  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite (Tower View)

Grand Suite (Tower View)

Grand Suite (Tower View)

10.0 out of 10
Exceptional
(2 reviews)
  • 105 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Grand, Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Grand, Suite

  • City view
  • 105 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Tower View)

View from room

Club Room, 1 King Bed (Tower View)

  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Twin Room (Tower View)

Hypo-allergenic bedding, minibar, in-room safe, desk

Club Twin Room (Tower View)

9.0 out of 10
Wonderful
(4 reviews)
  • 47 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite (Diplomat)

Suite (Diplomat)

Suite (Diplomat)

  • 242 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Grand, Executive Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Grand, Executive Suite

  • City view
  • 152 sq m
  • Sleeps 4
  • 1 King Bed

Room (BARBIE® )

  • City view
  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite (BARBIE® )

  • City view
  • 105 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About this property

Grand Hyatt Kuala Lumpur

This hotel features 3 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a poolside bar.
Grand Hyatt Kuala Lumpur offers 411 air-conditioned accommodations with minibars and laptop-compatible safes. Accommodations offer separate sitting areas. A pillow menu is available. 42-inch LED televisions come with satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

Children under 15 years old are not allowed in the fitness facility without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

The onsite spa has 11 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and detox wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of the breakfast at Grand Hyatt Kuala Lumpur. During your stay, you'll be connected to the convention center, and just a quick walk from KLCC Park. Features include free WiFi in public areas and free self parking, plus 3 restaurants.
  • Free WiFi
  • Free self parking
  • Enjoy Malaysian cuisine at JP teres, one of the property's 3 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to detox wraps, reflexology, or body treatments at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym, a steam room, and a sauna
  • Guests have great things to say about the location and the breakfast
  • Steps from Kuala Lumpur Convention Centre and 7 minutes by foot from Petronas Twin Towers
Grand Hyatt Kuala Lumpur offers its guests a full-service spa, an outdoor pool, and a sauna. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center, 13 meeting rooms, and limo/town car service. Event space at this hotel measures 45370 square feet (4215 square meters) and includes conference space. A children's pool, a 24-hour fitness center, and multilingual staff are also featured at the luxury Grand Hyatt Kuala Lumpur. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Kuala Lumpur hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
JP teres - This restaurant specializes in Malaysian cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
THIRTY8 - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
Poolhouse - Overlooking the pool, this restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Free self parking on site
  • Valet parking on site (MYR 25 per day)
  • Limited on-site self and valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; MYR 115 for adults and MYR 58 for children
  • 2 bars/lounges
  • 3 restaurants
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • JP teres
  • Poolhouse
  • THIRTY8

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 13 meeting rooms
  • 45,370 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Free pool cabanas
  • Garden
  • Pool loungers

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot tub
  • Massage
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Grab bar in bathtub
  • Height-adjustable showerhead
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 39 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2012
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LED TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for MYR 100.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 115 for adults and MYR 58 for children
  • Valet parking fee: MYR 25 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Grand Hyatt Kuala Lumpur
Grand Hyatt Kuala Lumpur Hotel
Kuala Lumpur Grand Hyatt
Hyatt Kuala Lumpur Hotel
Grand Hyatt Kuala Lumpur Hotel
Grand Hyatt Kuala Lumpur Kuala Lumpur
Grand Hyatt Kuala Lumpur Hotel Kuala Lumpur

Grand Hyatt Kuala Lumpur Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 785 out of 1009 reviews
Rating 8 - Good. 151 out of 1009 reviews
Rating 6 - Okay. 46 out of 1009 reviews
Rating 4 - Poor. 16 out of 1009 reviews
Rating 2 - Terrible. 11 out of 1009 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

CHI KEUNG

Stayed 1 night in Dec 2025

2/10 Terrible

Devianee

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Unfortunately, the room showed its age and had a noticeable moisture smell. The rug appeared unclean and the bathroom sink was clogged. Additionally, reception is on the 39th floor and accessing the ground floor requires changing lifts which was not very convenient.
Stayed 3 nights in Dec 2025

10/10 Excellent

Christos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff all were helpful Breakfast was fresh and lots of variety.
Stayed 15 nights in Nov 2025

10/10 Excellent

Lenas

Stayed 1 night in Nov 2025

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice location and faco
Stayed 1 night in Nov 2025

10/10 Excellent

marc

Liked: Cleanliness, amenities, property conditions & facilities
..
Stayed 2 nights in Nov 2025

10/10 Excellent

Jiayi

Stayed 2 nights in Nov 2025

10/10 Excellent

Rebecca

Stayed 3 nights in Nov 2025

10/10 Excellent

Wan na

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service
Stayed 3 nights in Nov 2025

10/10 Excellent

KHOWLA

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean big room and very friendly staff. Good location too
Stayed 3 nights in Nov 2025

4/10 Poor

Iain

Disliked: Cleanliness, staff & service
Booked a two bathroom room according to Hotels.com. They said they didn’t have any. Room much smaller than looks in the pictures.
Stayed 1 night in Nov 2025

10/10 Excellent

Shamsad Sabrina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was spacious, clean and well maintained. Breakfast was good with lots of choices and location was very good right next to KLCC. Happy with my stay here.
Stayed 3 nights in Nov 2025

8/10 Good

Gautam

Stayed 2 nights in Oct 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic hotel and location. Amazing corner suite.
Stayed 2 nights in Sep 2025

10/10 Excellent

Kimble

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impeccable and friendly services.
Stayed 4 nights in Oct 2025

10/10 Excellent

Mathew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing view, excellent breakfast buffet.
Stayed 4 nights in Oct 2025

8/10 Good

Shaila, hewlett Bay Park

Liked: Cleanliness, staff & service, property conditions & facilities
I didn’t use the parking and Spa
Stayed 2 nights in Oct 2025

10/10 Excellent

Nicola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, staff were so polite and helpful. Breakfast was amazing with so many choices and real nice food. Our room was very large and overlooked the Petronas towers. We ate in the restaurant twice and it was very good. We would stay here again.
Stayed 3 nights in Oct 2025

6/10 Okay

Phuc

Travelled with partner
Liked: Cleanliness
The suite was nice and had an amazing view of the Petronas Towers. The layout of the room was divided in such a way that you felt like you were in an apartment. The location in the KLCC can be a plus and a minus as it’s centrally located in the touristy area but traffic makes it difficult and time consuming to get picked up or dropped off. There are many restaurants and shopping options nearby and there are numerous other hotels nearby. The hotel has a very odd setup as they placed the lobby on the top floor; this gives the lobby an amazing view but it creates on odd phenomena where you have to go up to the lobby from any of the rooms, switch elevators and go all the way back down to exit the hotel. They said it’s an added security factor but I believe that to be more of an excuse than anything. The fitness center was decently equipped but missing the “must have” bicep curl machine. Overall, not a bad place to stay, but expect an hour drive from the airport in either direction.
Stayed 4 nights in Aug 2025

10/10 Excellent

Fozia

Stayed 4 nights in Sep 2025

10/10 Excellent

Soo Teen Eileen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Benedykt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service, staff were so lovely and made our stay so special. Great food and gorgeous place. Spa is fantastic and gym is really good
Stayed 3 nights in Jul 2025

10/10 Excellent

Stefanie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most gorgeous hotel, incredible amenities, the most kind and accommodating staff. Tina at the front desk was absolutely incredible. I would stay here anytime!!!!
Stayed 2 nights in Sep 2025

10/10 Excellent

Alison

Liked: Cleanliness, property conditions & facilities
A very welcoming place to stay. From the moment we arrived to the time we departed. Irwin and Fazlina at Thirty8 always made a point of stopping and checking in with us at breakfast time to see how our day is going and what we would be doing each day. Very thoughtful people with welcoming smiles. Thank you Grand Hyatt Kuala Lumpa
Stayed 6 nights in Sep 2025

10/10 Excellent

Soo Teen Eileen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

God night stay

all are good except can hear noise from outside.
Stayed 3 nights in Sep 2025