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Hotel Metro at KL Sentral

2.5 star property

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Photo gallery for Hotel Metro at KL Sentral

In-room safe, blackout curtains, iron/ironing board, free WiFi
Dining
Interior
Interior
Front of property

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Laundry room
  • Room service

Explore the area

View in a map
No. 3, Jalan Thambypillai, Brickfields, Kuala Lumpur, 50470
  • Place, NU Sentral
    ‪1 min walk‬
  • Place, Kuala Lumpur Sentral
    ‪7 min walk‬
  • Place, Sree Veera Hanuman Temple
    ‪7 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪56 min drive‬

Room options

View all photos for Family Quadruple Room

In-room safe, blackout curtains, iron/ironing board, free WiFi

Family Quadruple Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Family Triple Room

In-room safe, blackout curtains, iron/ironing board, free WiFi

Family Triple Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Superior Room, 1 Queen Bed

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Room, 1 Queen Bed

7.0 out of 10
Good
(2 reviews)
  • 10 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, No Windows

In-room safe, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, No Windows

  • 10 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room (King Bed with Window)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Deluxe Room (King Bed with Window)

  • 11 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Triple Room

In-room safe, blackout curtains, iron/ironing board, free WiFi

Family Triple Room

  • 13 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

  • 15 sq m
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Standard Twin Room

In-room safe, blackout curtains, iron/ironing board, free WiFi

Standard Twin Room

  • 10 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Twin Room

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Twin Room

  • 10 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room, 1 Queen Bed

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Room, 1 Queen Bed

  • Sleeps 2
  • Free Wi-Fi

View all photos for Junior Suite Room

Junior Suite Room | Living area

Junior Suite Room

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Similar properties

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Easy Hotel Kl Sentral
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  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
4.0 out of 5, Very good, 314 reviews
The price is €32
includes taxes & fees
22 Jun - 23 Jun
Easy Hotel Kl Sentral

About this property

Hotel Metro at KL Sentral

A restaurant, laundry facilities, and a 24-hour front desk are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Other amenities include express check-in, express check-out, and a front-desk safe.
Hotel Metro at KL Sentral offers 85 accommodations with safes and blackout drapes/curtains. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
During your stay at Hotel Metro at KL Sentral, you're just a quick walk from NU Sentral. You'll find features like free WiFi in public areas, free self parking, and a free manager's reception.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include a front-desk safe, laundry facilities, and an elevator
  • Just a 5-minute drive from Mid Valley Megamall and a few minutes from Kuala Lumpur Sentral
There's a restaurant on site. A free manager's reception is offered daily. Public spaces have free WiFi. Hotel Metro at KL Sentral also features laundry facilities, express check-in, and express check-out. Self parking is free.

This Kuala Lumpur hotel is smoke free.

The hotel hosts a free manager's reception daily.
Hotel Metro at KL Sentral has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to 11 AM for a fee: MYR 10 per person
  • A restaurant
  • Free daily manager's reception

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift

More

  • 1 building
  • 6 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Entertainment

  • Cable/satellite channels

Food and drink

  • Room service

More

  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in fee: MYR 50
Late check-in fee for check-in between 12:30 PM and 5:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MYR 10 per person
  • Early check-in fee: MYR 50 (subject to availability)
  • Late check-in fee for check-in between 12:30 PM and 5:00 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Metro KL Sentral Kuala Lumpur
Hotel Metro KL Sentral
Metro KL Sentral
Metro At Kl Sentral
Hotel Metro at KL Sentral Hotel
Hotel Metro at KL Sentral Kuala Lumpur
Hotel Metro at KL Sentral Hotel Kuala Lumpur

Hotel Metro at KL Sentral Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 58 out of 417 reviews
Rating 8 - Good. 179 out of 417 reviews
Rating 6 - Okay. 110 out of 417 reviews
Rating 4 - Poor. 47 out of 417 reviews
Rating 2 - Terrible. 23 out of 417 reviews

7.4/10

Cleanliness

7.0/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

HYGINUS

Liked: Cleanliness, amenities
Strategically located, walking distance to NuSentral and KL Sentral. The room I got was spacious.
Stayed 1 night in Jul 2024
Verified

8/10 Good

Daniel Gitau

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its very quite which i like, but has no restaurant so one has to eat elsewhere.
Stayed 2 nights in Oct 2024
Verified

6/10 Okay

Adelbert E

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is an old, slightly dirty hotel with staff who don't make you feel welcome. The location is great, but it is very difficult to find parking anywhere nearby. The listing on Hotels.com says "Free Parking" under the amenities, but there is none. When I asked for parking at check-in, the staff laughed. I wouldn't stay here again.
Stayed 1 night in Jan 2026
Verified

4/10 Poor

Raja

Liked: Cleanliness
Disliked: Amenities
Less than 10 TV channels. Thin walls. They put me in a cheaper room than the one I paid for. Don't pay for breakfast if you are only 1 person. Front desk staff mostly unfriendly. Overall Ok, but I would not stay there again, as I did not enjoy my stay and thought it was poor value.
Stayed 7 nights in Sep 2022
Verified

4/10 Poor

Ricardo

Disliked: Amenities
The internet conection was bad.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Giorgia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stanza carina pulita ottima posizione vicino metro e soprattutto per areoporto che arrivi diretta con treno
Stayed 1 night in Feb 2026
Verified

6/10 Okay

HARUHIKO

Liked: Cleanliness, staff & service, property conditions & facilities
どでかいKILAセントラル駅からモノレール駅側に抜けましょう。そこから歩いてたったの３分。大きな荷物があってもエスカレーターやエレベーターで道に出られます。安い部屋は窓がないのですが、空港のトランジット用、カプセルホテルの半分くらいの予算で泊まれます。シャワーもOK。コーヒーセット、湯沸かし器あり。隣は２４時間営業の激ウマレストラン。空港まで１５リンギでいける空港バスは２４時間あり、そこまでも歩いて５分。とにかく便利で、清潔、安く旅行したいのならここです。
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

ISMAIL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bagus
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

CHINGTE

不如預期

飯店地點交通方便,周遭有各類餐飲可以選擇,距離NU Sentrala蠻近,逛街購物相當便利,但房間稍嫌老舊,入住房間之門後安全門栓會妨礙進出時門之關閉,房內燈光明顯不足,書桌上亦無檯燈輔助商務辦公,另外浴室無拉門可以關閉,造成水流外濺。
Stayed 1 night in Mar 2024
Verified

4/10 Poor

WAI KEI

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

整體感覺不太潔淨

浴窒熱水不穩定, 很快就不熱, 毛巾也是灰灰色 房間椅子破了一大個洞, 而且感覺有點污穢. 房間牆壁有污水污積, 有點恐怖.
Stayed 1 night in Dec 2023
Verified

4/10 Poor

Misuk

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
전반적으로 청결하지 않아요 가격대비 별로에요
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

hasnizul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean and tidy
Stayed 1 night in Feb 2022
Verified

10/10 Excellent

Yong m

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in Jul 2020
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
แย่มาก เราจองห้องซูพีเรัยทวินแต่ได้ห้องเตียงควีน พอไปถามก็บอกว่าห้องเต็ม ไม่มีการช่วยเหลือ พนักงานนิสัยแย่มาก ทำเหมือนเราไปขอพักฟรี ห้องเล็กมากเราเคยมาพักที่นี่ปีละ 2 - 3 ครั้ง เมื่อก่อนห้องใหญมาก แต่ครั้งนี้ไป เอาห้องมาแบ่งให้เล็กลง เหลือแค่เตียงกับห้องน้ำไม่มีที่วางกระเป๋า พอแค่ซุกหัวนอน ตู้เย็นไม่มี ไม่มีอะไรทีจะทำให้เราคิดจะกลับมาพักอีก เพิ่มเงินอีกนิดหน่อย หรือห้องราคาเท่ากัน ใกล้ๆแถวนั้รมีให้เลือกเยอะ ใครคิดจะจองควรคิดใหม่เถอะครับ
Stayed 2 nights in Feb 2020
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Keskeinen paikka hyvä. Melu ja epäsiisteys, aikaisemman asiakkaan hiukdia ei korjattu koko aikana. Henkilökunta lupaili kaikkea kuten parempaa huonetta, mutta ei toteuttanut. Aikainen varaus ei takaa mitään, ala-arvoiseen huoneeseen on tyydyttävä, koska hotelli on muks aina täysi.
Stayed 4 nights in Jan 2020
Verified

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Standard rooms are... Pretty average. Superior or Deluxe are the minimum of what I'd be happy to stay in for more than a night.
Stayed 1 night in Jan 2020
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
the pros is still walkable to the central station, breakfast buffet has to walk 100m to a restaurant but only offer set menu with little choice, shower is not adjustable and can wet the whole toilet floor which maybe slippery
Stayed 7 nights in Dec 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

立地は良いが、問題が多いホテル

KLセントラル駅からは近くて、立地は良いです。ただ問題なのは部屋の給湯器が故障していて、シャワーからお湯が出なかったのは辛かったです。あと、部屋は狭くないのですが、スーツケースを開くことができない絶妙な空間が残念でした。
Stayed 1 night in Dec 2019
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness
The floor was a bit sticky when we entered the room. The description indicated a room with city-view, but our room was facing the back structure of another building. We have booked 2 rooms with a queen bed as per described. However the hotel did not provide a room with queen bed for 1 of the rooms. If there is no room available, it should be stated at the point of booking, not at check in! Hope the hotel can hold on to what has been promised at the time of booking.
Stayed 2 nights in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to train station and shopping mall. Indian and Chinese food nearby.
Stayed 2 nights in Dec 2019
Verified

8/10 Good

HAZAISWANDI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy even sorrunding quite noise and bz.
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Ida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to train station, easy and convenient to take public transport. Food place is everywhere too!
Stayed 8 nights in Dec 2019
Verified

8/10 Good

Teguh Dwi

Liked: Cleanliness, property conditions & facilities, room comfort
Kamar tidak sesuai dgn iklan, disebutkan bed double king, tp cuma ada 1 king bed, 1 single bed + extra bed. Tp ada untungnya jg jadi bisa kami manfaatkan untuk shalat berjamaah keluarga.
Stayed 4 nights in Dec 2019
Verified

8/10 Good

Lily

Liked: Cleanliness, staff & service, property conditions & facilities
Quite okay for stay a night! Strategic place!
Stayed 1 night in Dec 2019
Verified

8/10 Good

Siti Mordiah

Liked: Cleanliness, property conditions & facilities

Selesa tak saya.

Bilik peninapan bagus, bersih n kemas cuma perlu sedikit penambahbaikan lagi.Iaitu pintu bilik mandi, pintu bilik mandi meregang maksudnya tidak rapat betul.Org kat luar boleh nampak kalau kta mandi kat dalam bilik mandi tu jadi, tidak selesa begitu juga sebaliknya.Satu lagi iron board, teruk sangat dah koyak n berlubang lapik/alasnya masih diguna pakai. Alang kah baik kalau ditukarganti alasnya.Sy jenis yg suka iron pakai an sebelum nak pakai, jadi benda mcm ni sgt penting pd sy walau dimana sy pergi. Moga teguran ini diambil tindakan, lain lain tidak ada masalah.Semuanya okay.
Stayed 2 nights in Dec 2019