"the pros is still walkable to the central station, breakfast buffet has to walk 100m to a restaurant but only offer set menu with little choice, showe ... " More
1 Feb 2020 by The Management
Dear Valued Guest, Greetings from Metro Hotel KL Sentral! Thank you for the time taken to highlight your recent encounter regarding your stay with us.We're truly sorry that your stay had not been up to your expectations. The management take this issues very seriously as our guests are our top priority.We apologies for the inconvenience caused and we hope that you will give us another to look after you i the near future.
There's a restaurant on site. A free manager's reception is offered daily. Public spaces have free WiFi. Hotel Metro at KL Sentral also features laundry facilities, express check-in, and express check-out. Self parking is free. This Kuala Lumpur hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Hotel Metro at KL Sentral offers 85 air-conditioned accommodations with a safe and coffee/tea makers. LCD televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, bidets and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
The hotel hosts a free manager's reception daily.
Hotel Metro at KL Sentral has a restaurant on site.
Room service is available.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 6 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 6 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
