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Ibis Kuala Lumpur City Centre Hotel

4.0 star property

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Photo gallery for Ibis Kuala Lumpur City Centre Hotel

Breakfast, lunch, dinner served; local and international cuisine
Daily buffet breakfast for a fee
2 outdoor pools, open 7:00 AM to 10:00 PM, pool loungers
Interior
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
32 Jalan Yap Kwan Seng, Golden Triangle, Kuala Lumpur, 50450
  • Place, Petronas Twin Towers
    ‪12 min walk‬
  • Place, KLCC Park
    ‪14 min walk‬
  • Place, Suria KLCC Shopping Centre
    ‪14 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪59 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, High Floor

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 Queen Bed, High Floor

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds, High Floor

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 2 Single Beds, High Floor

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

9.4 out of 10
Exceptional
(11 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(27 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 3 Single Beds

Standard Room, 3 Single Beds

Standard Room, 3 Single Beds

  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

7.0 out of 10
Good
(2 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Queen Room (No Window)

Standard Queen Room (No Window)

Standard Queen Room (No Window)

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room (No Window)

Standard Twin Room (No Window)

Standard Twin Room (No Window)

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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About this property

Ibis Kuala Lumpur City Centre Hotel

Along with 2 outdoor pools, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a swim-up bar, and a snack bar/deli are onsite. Change of towels is available on request.
Ibis Kuala Lumpur City Centre Hotel offers 684 air-conditioned accommodations with minibars and laptop-compatible safes. 40-inch LED televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and hot stone massages.
Our customers tell us they can't get enough of the helpful staff at Ibis Kuala Lumpur City Centre Hotel. During your stay, you'll be within walking distance of Petronas Twin Towers. Features include free WiFi in public areas and free self parking, plus 2 outdoor pools.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at Kampung Kitchen, a buffet restaurant that serves local and international cuisine
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Within a 15-minute walk of Petronas Twin Towers and KLCC Park
As a guest of Ibis Kuala Lumpur City Centre Hotel, you'll find 2 outdoor swimming pools, a 24-hour fitness center, and a children's pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a swim-up bar and a bar/lounge. Public spaces have free WiFi.

There are 7 meeting rooms available. Spa services, tour/ticket assistance, and concierge services are also featured at the business-friendly Ibis Kuala Lumpur City Centre Hotel. Self parking is free.

This 4-star Kuala Lumpur hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Kampung Kitchen - This buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Skyview Bar - This rooftop bar serves dinner only. Open daily.
Petite Paris Cafe - Onsite café. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 35 for adults and MYR 25 for children
  • A bar/lounge
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Kampung Kitchen
  • Petite Paris Cafe
  • Skyview Bar

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Children's pool

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 7 meeting rooms
  • Conference centre

Outdoors

  • Pool loungers

Spa

  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Accessible shuttle
  • Lift (201 centimetre wide door)
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (84 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 33 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2018
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ibis Kuala Lumpur City Centre Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for MYR 100.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 35 for adults and MYR 25 for children
  • Rollaway bed fee: MYR 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Ibis Kuala Lumpur City Centre
Ibis Kuala Lumpur City Centre
Ibis Kuala Lumpur City Centre Hotel Hotel
Ibis Kuala Lumpur City Centre Hotel Kuala Lumpur
Ibis Kuala Lumpur City Centre Hotel Hotel Kuala Lumpur

Ibis Kuala Lumpur City Centre Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 406 out of 829 reviews
Rating 8 - Good. 269 out of 829 reviews
Rating 6 - Okay. 92 out of 829 reviews
Rating 4 - Poor. 41 out of 829 reviews
Rating 2 - Terrible. 21 out of 829 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location to walk to scenic Petronas towers which lights up at night. Beautiful. Plus a great mall with restaurants is there along with light rail access to other sites like Central Market. Also 1919 restaurant is close by which had delicious food..
Stayed 4 nights in Feb 2026

10/10 Excellent

Khoi

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great amenities. Comfortable bed. In a prime location. Not too pricey. Had a nice stay. Would stay again. Girl at front desk wasn't the most hospitable upon check in which started things off rocky, but the doormen and luggage handlers are fantastic.
Stayed 3 nights in Feb 2026

10/10 Excellent

Suryono

Stayed 2 nights in Jan 2026

8/10 Good

MISHA

Liked: Cleanliness, staff & service, amenities
Room kept clean and changed bed sheets and towels
Stayed 3 nights in Jan 2026

10/10 Excellent

MOHD FAIZAL, Singapore

Stayed 2 nights in Dec 2025

10/10 Excellent

Syed Ali

Stayed 2 nights in Dec 2025

10/10 Excellent

Rushina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast
Stayed 2 nights in Dec 2025

10/10 Excellent

daniel

Stayed 2 nights in Dec 2025

8/10 Good

Dean

Liked: Cleanliness, amenities, property conditions & facilities
We have stayed at Ibis Hotels around the world both in Europe in Asia and South America. This is a very nice property quite large 31 stories tall. The hotel staff were OK. There's a breakfast every morning on the 10th floor. A very large dining hall with a variety of foods. The emphasis seems to be on more Malaysian/Indian style foods. Lots of curry items. We do like their croissants. But the ones here are a little bit more cake like than other locations we've had in the past. The hotel cleaning staff is very shorthanded and we came back a couple of times in the afternoon and the room had not been cleaned yet. So in which we just asked for towels and went another day without a room service. Our room attendant is a very hard-working guy and we don't fault him for his efforts. One thing that we found very unusual is that the TV had primarily local channels. There was no international news, very few English speaking channels and unlike other hotels we had no access to go to YouTube. The Internet service was OK. The room was large and the bathroom was spacious. I think the pricing was spot on. We booked this reservation through Expedia. We had previously booked another hotel and it was not in a desirable area and looked sketchy. And so we came to this Ibis KLCC property. There's some restaurants across the street in in the area. But most days we took a grab taxi to the mall which had more choices overall, we would likely stay here again if we came back to KL.
Stayed 3 nights in Dec 2025

8/10 Good

Rawda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for anyone visiting KL as it's located near some of the main attractions like Suria KLCC and the Petronas Twin Towers. It's walking distance from the MRT or even Chinatown/Little India if you are an avid walker like myself. The staff were all super helpful and kind. The hotel is relatively clean and fresh - there were few areas that needed to be cleaned when I first arrived. Maybe they could improve the air circulation by ensuring fresh air in all of the rooms to prevent stuffiness. The hotel has all the amenities you could want, but at times there would be lineups outside of the elevators which was inconvenient. I would definitely stay here again the next time I come to KL!
Stayed 6 nights in Nov 2025

8/10 Good

Marcello

Stayed 4 nights in Nov 2025

8/10 Good

Kim, Nanaimo

Liked: Cleanliness, amenities, property conditions & facilities
A very comfortable hotel in the downtown area about a 10 minute walk from the MRT. Staff were very helpful at any time I needed assistance. I was confused when the pool was closed because of rain. Most people do get wet while in a pool. I suppose there is a reason for this. All in all a good hotel to stay at as has been my experience at other Ibis properties.
Stayed 3 nights in Nov 2025

10/10 Excellent

Jian

Stayed 7 nights in Nov 2025

6/10 Okay

Fung Wa

Liked: Cleanliness, amenities
Disliked: Staff & service
Staff not responding
Stayed 2 nights in Nov 2025

8/10 Good

Mi Mi Aung

Stayed 5 nights in Oct 2025

8/10 Good

JOHAN

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Standard ibis property with a nice swimming pool and amenities. Good for business or overnight layover. However, front desk staff need more training on customer interaction. They were more interested in chatting with each rather than attending to customers, including the chubby manager.
Stayed 1 night in Oct 2025

8/10 Good

Azad

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean hotel with compact rooms. Okay for a short stay.
Stayed 3 nights in Sep 2025

8/10 Good

ELIYAHU

Stayed 3 nights in Sep 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic!!
Stayed 1 night in Sep 2025

6/10 Okay

Tracy

Stayed 2 nights in Aug 2025

10/10 Excellent

Lee

Stayed 3 nights in Jul 2025

10/10 Excellent

Lin Hui

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

fizzy

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and extremely clean rooms.
Stayed 2 nights in Jun 2025

10/10 Excellent

Razvan-Alexandru

Liked: Cleanliness, property conditions & facilities
Great price, very nice, spacious, and well-designed room. 10-15mins walk away from KLCC station and Petronas Twin Towers so good location, would recommend and would stay again.
Stayed 13 nights in May 2025

10/10 Excellent

Ayleena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you so much for allowing late check out!
Stayed 8 nights in Apr 2025