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JW Marriott Kuala Lumpur

5.0 star property

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Photo gallery for JW Marriott Kuala Lumpur

Outdoor pool
Creator video - submitted by Travel Destinasians
Meeting facility
Premium bedding, in-room safe, desk, blackout curtains
Outdoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
183 Jalan Bukit Bintang, Wilayah Persekutuan, Kuala Lumpur, 55100
  • Place, Pavilion Kuala Lumpur
    ‪2 min walk‬
  • Place, KLCC Park
    ‪10 min walk‬
  • Place, Suria KLCC Shopping Centre
    ‪12 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪54 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed

Studio Suite, 1 King Bed

  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom

58-inch LCD TV with satellite channels, TV

Junior Suite, 1 Bedroom

  • 71 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(8 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 2 Single Beds

7.8 out of 10
Good
(7 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Superior Room, 1 King Bed

9.6 out of 10
Exceptional
(36 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

9.6 out of 10
Exceptional
(33 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(34 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 2 Single Beds

9.4 out of 10
Exceptional
(11 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Room, 1 Double Bed, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Executive Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 Double Bed

Premium bedding, in-room safe, desk, blackout curtains

Executive Room, 1 Double Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

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About this property

JW Marriott Kuala Lumpur

Along with 4 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite. Housekeeping is available on request.
JW Marriott Kuala Lumpur offers 738 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. 58-inch LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

This Kuala Lumpur hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Donna. Services include facials, body wraps, body scrubs, and manicures and pedicures. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.
The shopping around JW Marriott Kuala Lumpur gets high marks from our customers. During your stay, you'll be connected to a shopping center, and just a quick walk from Pavilion Kuala Lumpur. Features include free WiFi in public areas, plus 4 restaurants and a full-service spa.
  • Free WiFi
  • Enjoy Chinese cuisine while dining at Shanghai Restaurant
  • Buffet breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge with body wraps, massages, or manicures and pedicures at Donna
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the clean accommodations and the proximity to shopping
  • Steps from Pavilion Kuala Lumpur and 13 minutes by foot from KLCC Park
JW Marriott Kuala Lumpur offers its guests a full-service spa, an outdoor pool, and a sauna. There are 4 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include 22 meeting rooms, coworking spaces, and limo/town car service. Event space at this hotel measures 8913 square feet (828 square meters) and includes a conference center. A children's pool, a fitness center, and spa services are also featured at the luxury JW Marriott Kuala Lumpur. Parking is available for a fee.

This 5-star Kuala Lumpur hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:30 AM.
Shanghai Restaurant - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
JW Firehouse - Onsite pub. Open daily.
Shook! - This restaurant specializes in international cuisine and serves lunch and dinner. Open daily.
Luk Yu Tea House - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
The Alchemy - This brasserie specializes in American cuisine and serves light fare only. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Parking on site (MYR 10 per day)
  • Valet parking on site (MYR 30 per day)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: MYR 60 for adults and MYR 30 for children
  • 4 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • JW Firehouse
  • Luk Yu Tea House
  • Shanghai Restaurant
  • Shook!
  • The Alchemy

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping centre
  • Steam room

Family friendly

  • Children's pool
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 22 meeting rooms
  • Conference centre (8,913 square foot of space)
  • Coworking space

Outdoors

  • Garden

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 29 floors
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 58-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at JW Marriott Kuala Lumpur

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 60 for adults and MYR 30 for children
  • Self parking fee: MYR 10 per day
  • Valet parking fee: MYR 30 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

JW Kuala Lumpur
JW Marriott Hotel Kuala Lumpur
JW Marriott Kuala Lumpur
Kuala Lumpur JW Marriott Hotel
Kuala Lumpur Marriott Hotel
Marriott Hotel Kuala Lumpur
Kuala Lumpur Marriott
Marriott Kuala Lumpur
JW Marriott Kuala Lumpur Hotel
JW Marriott Kuala Lumpur Hotel
JW Marriott Kuala Lumpur Kuala Lumpur
JW Marriott Kuala Lumpur Hotel Kuala Lumpur

JW Marriott Kuala Lumpur Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 633 out of 1000 reviews
Rating 8 - Good. 217 out of 1000 reviews
Rating 6 - Okay. 79 out of 1000 reviews
Rating 4 - Poor. 44 out of 1000 reviews
Rating 2 - Terrible. 27 out of 1000 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Noor Zawani

Travelled with family
Liked: Cleanliness, staff & service, amenities
Friendly staff
Stayed 3 nights in Dec 2025

10/10 Excellent

Shazer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As soon as I walked in, got treated amazingly. The staff at the door were very nice and directed me to check in. Check in was easy, the kind gentleman also upgraded my room. The room was fantastic, very comfortable and spacious. Only thing is that there isn’t much of a view but like tbh not much to see other then buildings. I was a bit disappointed on the breakfast though, the service at the breakfast wasn’t the greatest. Other Marriot breakfast usually come to your desk to grab your coffee order, at this one had to go grab it. The masala omellete though was amazing!! Overall 8.5/10
Stayed 1 night in Dec 2025

10/10 Excellent

Arnoldus

Stayed 5 nights in Dec 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Excellent room and service. I always stay at this hotel in Kuala Lumpur.
Stayed 3 nights in Dec 2025

10/10 Excellent

Norrahman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2025

8/10 Good

Anniefiok

Liked: Cleanliness, amenities, property conditions & facilities
The breakfast at the JW Marriott was fabulous and stretched for miles. The rooms are lovely and spacious.
Stayed 7 nights in Dec 2025

10/10 Excellent

Jimmy

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff
Stayed 1 night in Dec 2025

8/10 Good

Hisham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No breakfast
Stayed 2 nights in Dec 2025

10/10 Excellent

Ali, Baabda

Stayed 3 nights in Dec 2025

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with a prime location.
Stayed 4 nights in Nov 2025

10/10 Excellent

Jimmy

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff
Stayed 1 night in Dec 2025

10/10 Excellent

Shengfu

Stayed 2 nights in Dec 2025

10/10 Excellent

Audrey

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room is big and staff are helpful
Stayed 2 nights in Nov 2025

8/10 Good

Su

Travelled with family
Liked: Cleanliness, staff & service
Clean room, friendly staff
Stayed 3 nights in Nov 2025

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast is good with variety of foods. Staff is very friendly.
Stayed 3 nights in Nov 2025

10/10 Excellent

Ted

Business traveller
Liked: Cleanliness, staff & service, amenities
Room was spacious and clean, location is great tok.
Stayed 5 nights in Nov 2025

10/10 Excellent

adegbemi

Stayed 1 night in Nov 2025

10/10 Excellent

adegbemi

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff
Stayed 2 nights in Nov 2025

10/10 Excellent

Sheetal

Travelled with group
Liked: Staff & service, amenities
Can improve the Breakfast area
Stayed 3 nights in Nov 2025

6/10 Okay

Su

Travelled with family
Liked: Cleanliness, staff & service
Breakfast needs to be improved, need more healthy options, staff are friendly but more staff are required to help speed up the services. Bathroom is small.
Stayed 2 nights in Nov 2025

10/10 Excellent

Iris

Travelled with group
Liked: Cleanliness, staff & service
Yes
Stayed 2 nights in Nov 2025

6/10 Okay

matthew

Stayed 1 night in Nov 2025

10/10 Excellent

Lena

Liked: Cleanliness, staff & service, amenities
Gym and the breakfast spread are amazing.
Stayed 3 nights in Oct 2025

10/10 Excellent

TAN

Travelled with group
Liked: Cleanliness, staff & service, amenities
I appreciated the hotel’s excellent location and overall service quality. However, the room make-up service did not meet expectations — some areas could be improved. For example, the used tissue box was not replaced, the toilet floor mat was not changed, and the toilet floor was not vacuumed during room cleaning. I believe a bit more attention to these details would greatly improve the guest experience. Thanks
Stayed 2 nights in Nov 2025

10/10 Excellent

Rika, Lake Charles

Liked: Cleanliness, amenities, property conditions & facilities
The hospitality from Mr. Resh the senior manager on duty is outstanding, he went above and beyond when I got sick and need it to see the doctor, walked me to the clinic and stayed till everything is done and got my medicine and the next day he checked on me, overall the front liner staff at the lobby are very helpful and polity , and I would like to give credit to Housekeeping staff , I didn’t catcher his name but I believe he’s unchanged on 3th floor since my room was 0379 and he’s the one that clean my room daily the way I want it, always smiling and positive attitude I wish I remember his name. Truly 5?stars experienced.
Stayed 6 nights in Nov 2025