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Oakwood Hotel & Residence Kuala Lumpur

4.0 star property

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Photo gallery for Oakwood Hotel & Residence Kuala Lumpur

Breakfast, lunch, dinner served; pool views
In-room safe, desk, laptop workspace, iron/ironing board
Exterior detail
Breakfast, lunch, dinner served; pool views
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Parking available
  • Pet-friendly

Explore the area

View in a map
222 Jalan Ampang, Kuala Lumpur, Kuala Lumpur, 50450
  • Place, Petronas Twin Towers
    ‪3 min drive‬
  • Place, Pavilion Kuala Lumpur
    ‪4 min drive‬
  • Place, Kuala Lumpur Tower
    ‪5 min drive‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪53 min drive‬

Room options

View all photos for Deluxe Room, 1 Bedroom

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 Bedroom

  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Bedroom, Corner

Deluxe Room, 1 Bedroom, Corner

Deluxe Room, 1 Bedroom, Corner

  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 Bedroom

In-room safe, desk, laptop workspace, iron/ironing board

Premier Room, 1 Bedroom

  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Bedrooms (Deluxe)

In-room safe, desk, laptop workspace, iron/ironing board

Family Room, 2 Bedrooms (Deluxe)

  • 82 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Twin Room

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Twin Room

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room, 1 Bedroom

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Twin Room, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Twin Room, 1 Bedroom

In-room safe, desk, laptop workspace, iron/ironing board

Premier Twin Room, 1 Bedroom

  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 King Bed

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Exterior
Holiday Inn Express Kuala Lumpur City Centre by IHG
  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
4.2 out of 5, Very good, 1,011 reviews
The price is €49
includes taxes & fees
4 Dec - 5 Dec
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About this property

Oakwood Hotel & Residence Kuala Lumpur

Hotel with an outdoor pool, near Petronas Twin Towers
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a poolside bar, and self parking. Housekeeping is available on request.
Oakwood Hotel & Residence Kuala Lumpur offers 251 air-conditioned accommodations with safes and complimentary bottled water. Televisions come with cable channels. Bathrooms include showers with rainfall showerheads, slippers, bidets, and complimentary toiletries.

This Kuala Lumpur hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Oakwood Hotel & Residence Kuala Lumpur. During your stay, you're just a quick walk from Royal Thai Embassy. Free WiFi in public areas, an outdoor pool, and a restaurant are available. Some of the pet-friendly amenities this property offers include food and water bowls and litter boxes.
  • Free WiFi
  • Enjoy a poolside location while dining at TrEat Restaurant and Bar
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Just a 3-minute drive from Petronas Twin Towers and a few minutes from Pavilion Kuala Lumpur
  • Airport pick-up shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and litter boxes
Oakwood Hotel & Residence Kuala Lumpur offers its guests a children's pool, an outdoor pool, and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and 4 meeting rooms. A terrace, a vending machine, and tour/ticket assistance are also featured at the business-friendly Oakwood Hotel & Residence Kuala Lumpur. A shuttle from the airport to the hotel (available on request) is available for a fee. For a fee, parking is available.

This 4-star Kuala Lumpur hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.
TrEat Restaurant and Bar - This poolside restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Airport pick-up shuttle (surcharge) from 6:00 AM to 11:30 PM on request
  • Parking on site (MYR 8 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MYR 38 for adults and MYR 25 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • TrEat Restaurant and Bar

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 4 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Grab bar near toilet
  • Hardwood flooring in room
  • Lift
  • Tile flooring in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 20 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Rooftop garden
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Composting
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: MYR 500 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls and litter boxes are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 100.0 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 150.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 38 for adults and MYR 25 for children
  • Airport shuttle fee: MYR 280.00 per vehicle
  • Self parking fee: MYR 8 per day (in/out privileges)
  • Pet fee: MYR 500 per accommodation, per night
  • Rollaway bed fee: MYR 100.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Oakwood Hotel & Residence Kuala Lumpur offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Oakwood Hotel Kuala Lumpur
Oakwood Kuala Lumpur
Oakwood Hotel Residence Kuala Lumpur
Oakwood & Kuala Lumpur
Oakwood Hotel & Residence Kuala Lumpur Hotel
Oakwood Hotel & Residence Kuala Lumpur Kuala Lumpur
Oakwood Hotel & Residence Kuala Lumpur Hotel Kuala Lumpur

Oakwood Hotel & Residence Kuala Lumpur Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 261 out of 491 reviews
Rating 8 - Good. 163 out of 491 reviews
Rating 6 - Okay. 40 out of 491 reviews
Rating 4 - Poor. 14 out of 491 reviews
Rating 2 - Terrible. 13 out of 491 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Sarah Jane

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property was fair for the price. Crazy that you can wear a bikini at pool but no shorts in the gym
Stayed 9 nights in May 2025

4/10 Poor

Paul

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed here several times before and its always been fine but one incident i found very annoying. They have laundry facilities so i bought 4 tokens 2 to wash and 2 to dry thinking i would require 2 machines. As it turns out the machines were larger than I expected so only used 2 tokens. I took the other 2 back to reception and asked for a refund but was told no that they wouldn't refund me the unused tokens. This makes no sense and simply irritates the guest. The amount of money is small but the unfairness means i shall never stay there again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Dmitry

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No comments
Stayed 4 nights in Apr 2025

8/10 Good

chandrasekhara

Stayed 2 nights in Apr 2025

10/10 Excellent

CHEN

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2025

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Catrillia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful staff and great food!

The hotel was not recently renovated. It is well-maintained and very clean. We were so impressed with the kind staff and the excellent food! The location is also good because it was easy to get to the city center by taxi. This was a lovely stay
Hot paratha for breakfast
Tiger beer and frosted mugs
Washing machines with detergent inside them and dryers
Breakfast buffet
Stayed 3 nights in Dec 2024

10/10 Excellent

Dmitry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All okay
Stayed 4 nights in Dec 2024

10/10 Excellent

Stephen

Stayed 3 nights in Aug 2024

8/10 Good

Leung, Poughkeepsie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly and helpful. Breakfast selection is quite good.
Stayed 2 nights in Jun 2024

8/10 Good

William

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Vey nice place. Wonderful staff
Stayed 5 nights in Jun 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect place to stay in KL

Great price! Great location! Great over all experience!
Stayed 2 nights in May 2024

10/10 Excellent

Leung, Poughkeepsie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and knowledgeable staffs. A wonderful breakfast buffet offering.
Stayed 2 nights in May 2024

10/10 Excellent

Gloria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am not aware of VIP benefits. I paid extra per night for breakfast for two.
Stayed 4 nights in May 2024

8/10 Good

Nor Sharlina

Stayed 1 night in May 2024

10/10 Excellent

Dmitry

Liked: Cleanliness, staff & service, property conditions & facilities
No comments
Stayed 4 nights in Apr 2024

8/10 Good

Barbara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 3 nights in Apr 2024

6/10 Okay

Khalid

Business traveller
Liked: Cleanliness, amenities
Mr. SUZAN is a great and nice worker ..his work is so proficient .
Stayed 1 night in Mar 2024

6/10 Okay

Ricardo de

Liked: Staff & service
Disliked: Property conditions & facilities
The rooms had multiple issues none are super bad but I would expect more from a 4 star hotel. What I didn't like: - Broken window pain; - Shower doesn't drain properly; - Room was dusty and some places were not properly wiped; - Toilette (side) lever was broken; - No hand soap when I went to the room; - Soap dispenser in shower was broken: - AC took very long to cool room and was noisy even when turned off; What I liked: - Breakfast was amazing; - Staff were incredible and always tried to assist in all of above issues including changing my room; - Nice pool and pool facilities that wasn't crowded at all; - About 10 to 15 min to the canter of the city (by taxi/car) - Some restaurants and super markets close by; - Fresh drinking tap water faucet; - WC seemed clean;
Stayed 12 nights in Feb 2024

10/10 Excellent

Song Heng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall is good except that the lift only allows access from basement carpark to lobby but not vice versa, i.e. need to take the stairs from lobby to basement carpark.
Stayed 2 nights in Feb 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

10/10 Excellent

Muluken

Liked: Staff & service, property conditions & facilities
It’s a bit far from the city unless it’s nice hotel…there breakfast is so good
Stayed 3 nights in Feb 2024

10/10 Excellent

SUNIL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Kamil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is ok.
Stayed 5 nights in Feb 2024

6/10 Okay

Vandna

Stayed 12 nights in Jan 2024