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The Majestic Hotel Kuala Lumpur, Autograph Collection

5.0 star property

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Photo gallery for The Majestic Hotel Kuala Lumpur, Autograph Collection

Lobby
Lounge
Outdoor pool
Room, 1 King Bed
City view

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Spa
  • Parking available

Explore the area

Map
5 Jalan Sultan Hishamuddin, Kuala Lumpur, 50000
  • Petaling Street
    ‪9 min walk‬
  • Kuala Lumpur Sentral
    ‪14 min walk‬
  • Berjaya Times Square
    ‪2 min drive‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪50 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite, 1 Bedroom, Tower

Premier Suite, 1 Bedroom, Tower

Premier Suite, 1 Bedroom, Tower

  • 92 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 Bedroom, Tower

Grand Suite, 1 Bedroom, Tower

Grand Suite, 1 Bedroom, Tower

8.0 out of 10
Very good
(1 review)
  • 77 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Tower

Junior Suite, 1 King Bed, Tower | Living area

Junior Suite, 1 King Bed, Tower

9.8 out of 10
Exceptional
(8 reviews)
  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living room

Suite, 1 Bedroom

  • 53 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Tower

Deluxe Room, 1 King Bed, Tower

Deluxe Room, 1 King Bed, Tower

9.4 out of 10
Exceptional
(26 reviews)
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Tower

Deluxe Room, 2 Double Beds, Tower

Deluxe Room, 2 Double Beds, Tower

9.2 out of 10
Wonderful
(7 reviews)
  • 40 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

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About this property

The Majestic Hotel Kuala Lumpur, Autograph Collection

Luxury hotel with 2 restaurants and a full-service spa
Along with 2 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. WiFi in public areas is free. Other amenities include a health club, a bar/lounge, and self parking. Housekeeping is available on request.
The Majestic Hotel Kuala Lumpur, Autograph Collection offers 300 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access.

Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a health club.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Majestic Spa. Services include body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at The Majestic Hotel Kuala Lumpur, Autograph Collection. During your stay, you're just a quick walk from National Mosque. You'll find features like free WiFi in public areas, plus 2 restaurants and a full-service spa.
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge with massages, body wraps, or aromatherapy at Majestic Spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Within a 15-minute walk of Kuala Lumpur Sentral and Petaling Street
  • Airport shuttle service available for a fee
The Majestic Hotel Kuala Lumpur, Autograph Collection offers its guests a full-service spa, an outdoor pool, and a health club. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. Spa services, tour/ticket assistance, and a garden are also featured at the luxury The Majestic Hotel Kuala Lumpur, Autograph Collection. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 5-star Kuala Lumpur hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
The Majestic Hotel Kuala Lumpur, Autograph Collection has 2 restaurants on site.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Parking on site (MYR 15 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 68 for adults and MYR 34 for children
  • 2 restaurants
  • A bar/lounge

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • 15 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Majestic Hotel Kuala Lumpur, Autograph Collection

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 68 for adults and MYR 34 for children
  • Airport shuttle fee: MYR 520 per vehicle (one way)
  • Self parking fee: MYR 15 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
The Majestic Hotel Kuala Lumpur, Autograph Collection offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Majestic Hotel Kuala Lumpur Autograph Collection
Majestic Hotel Autograph Collection
Majestic Kuala Lumpur Autograph Collection
Majestic Autograph Collection
The Majestic Hotel Kuala Lumpur Autograph Collection
The Majestic Hotel Kuala Lumpur, Autograph Collection Hotel

The Majestic Hotel Kuala Lumpur, Autograph Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 687 out of 1001 reviews
Rating 8 - Good. 221 out of 1001 reviews
Rating 6 - Okay. 52 out of 1001 reviews
Rating 4 - Poor. 25 out of 1001 reviews
Rating 2 - Terrible. 16 out of 1001 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Julien

Liked: Cleanliness, staff & service, amenities
Good but I expected a bit more from the hotel itself. They didn’t take into account my Marriott status and my room was very noisy (could hear crystal clear the mosquee), was then transferred to another room upon my request which was fine. The room was clean but the materials were sometimes out of date/ broken. Everything was fixed as soon as I asked so the service and staff are really great and the hotel is great overall but it’s slightly below what one would expect for a 5 star hotel. Room service was tested and satisfying!
Stayed 2 nights in Mar 2025

10/10 Excellent

Kimberlee

Stayed 3 nights in Feb 2025

10/10 Excellent

Sneh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family Vacation

Amazing Hotel. Very nice and clean. Friendly staff. Within walking distance to a lot of shopping and eateries.
Stayed 3 nights in Mar 2025

6/10 Okay

SITTIKORN

Business traveller
Liked: Amenities, property conditions & facilities
Pillow has bad smell from scalp oil.
Stayed 3 nights in Mar 2025

10/10 Excellent

Fraser

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay, absolute must in KL!

Absolutely incredible stay at a beautiful hotel. Amazing value for money and the staff were extremely friendly. My room was really amazing and I was allowed to check in early after a 5am flight. 10/10, 5 stars!
Stayed 3 nights in Mar 2025

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Almost perfect - let down only by poor wifi

Everything was great - but marked down one star due to terrible wifi in room, which I need for working remotely. Multiple times I asked and was promised a resolution. Which didn’t happen. Otherwise, everything else was great. But won’t return due to awful wifi service, unfortunately.
Stayed 5 nights in Feb 2025

8/10 Good

Noreen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very nice hotel

This is a very luxurious hotel. It has all the colonial charms of the past. Although the room was beautiful, the design of the bathroom was uncomfortable. It was hard to use the toilet with hitting your head on the small glass enclosure. The towels were located with the toilet rather than the shower and there was no soap dispenser with the second sink. The location was not near any eating establishments and the options at the hotel were pricey and limited.
Stayed 3 nights in Feb 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very impressed with my tower, deluxe room with King size four poster bed. Staff were polite informative and always helpful. I really enjoyed the food and room service was always very prompt. I would certainly recommend and would be more than happy to book again.
Stayed 6 nights in Feb 2025

10/10 Excellent

Ashikur

Liked: Cleanliness, staff & service, property conditions & facilities
The staffs are so friendly, the breakfast is great and staffs are always around to serve. The swimming pool is little too small for the size of the hotel. The stations are within walking distance.
Stayed 2 nights in Feb 2025

10/10 Excellent

edmund

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Timothy

Stayed 4 nights in Feb 2025

10/10 Excellent

Judi, Fresno

Liked: Cleanliness, staff & service, property conditions & facilities
It is a beautiful hotel in good condition. My jr suite was huge and the furniture was very comfortable. The bathroom was beautiful with a huge soaker tub and rainshower.
Stayed 2 nights in Feb 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

KIM JOO

Travelled with group
Liked: Cleanliness, staff & service, room comfort
NOTHING
Stayed 4 nights in Jan 2025

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities
Attention to detail and staff attentiveness
Stayed 2 nights in Feb 2025

10/10 Excellent

Annisa Laksmi, Subang Jaya

Stayed 1 night in Jan 2025

4/10 Poor

Shiho

Travelled with partner
Disliked: Staff & service, property conditions & facilities
They listed shuttle services which don’t exist anymore on their website. The front desk gents were nice, but everyone else was not very friendly or helpful. TV channels are very limited and it made no sense to have a tv in a bathroom as we don’t understand local languages. Thought they were so much better last time I stayed before Covid. I won’t come back again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Bob

Stayed 1 night in Jan 2025

10/10 Excellent

Veechoong, San Jose

Liked: Cleanliness, staff & service, property conditions & facilities
My favorite in KL
Stayed 4 nights in Jan 2025

8/10 Good

Natalie

Stayed 3 nights in Jan 2025

8/10 Good

Khaled, Ann Arbor

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked and old ambiance of historic hotel, breakfast and friendly staff. Didn't like..... Only one trash can in the entire room. Ordered coffee and fries in room.......came very cold. After complaining a hot plate of fries was delivered. Coffee maker was old ...... it was a challenge get it to brew. Bathroom and in-room tub design was pretty bad. Concierge had very little knowledge of local events or happenings.
Stayed 2 nights in Dec 2024

10/10 Excellent

Yong Kiang Sherman

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and a grand lobby
Stayed 2 nights in Dec 2024

10/10 Excellent

Arooba

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is the best breakfast ever! The staff are so helpful and the rooms are such good value and so comfortable.
Stayed 1 night in Dec 2024

6/10 Okay

Syarifah

Travelled with family and small children
Liked: Cleanliness
I recently stayed at The Majestic Hotel Kuala Lumpur and came away with mixed feelings. While there were several highlights, there were also areas for improvement. Check-In Experience The check-in process was not as smooth as I expected. Despite arriving at 4:20 PM, my Junior Suite was not ready. While I don’t hold the reception staff accountable, the recovery could have been handled better. On the upside, I requested complimentary breakfast for the inconvenience, which they kindly granted. I appreciated that gesture. Location The hotel’s location is a drawback. There’s nothing within walking distance, so you’ll need a vehicle to get anywhere. No malls, restaurants, or attractions are nearby, which might not suit travelers who prefer more accessible surroundings. Service The service, however, was excellent. The staff were incredibly attentive and responsive. They use WhatsApp for communication, which made it convenient to request assistance. For instance, when my Wi-Fi connection slowed down, a butler brought a portable Wi-Fi unit within 5 minutes—a level of efficiency that exceeded expectations. Overall While no hotel can deliver perfect service, I am grateful for the attentive staff and their quick response to my needs. The challenges with check-in and the less-than-ideal location were offset by the exceptional service. If convenience and immediate access to amenities aren’t priorities, The Majestic could still offer a memorable experience.
Stayed 2 nights in Dec 2024