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Wyndham Garden Shahzan Fraser's Hill

3.0 star property

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Photo gallery for Wyndham Garden Shahzan Fraser's Hill

Single Room, 2 Single Beds, Mobility Accessible, Non Smoking (Roll-in Shower)
Garden view
Business centre
Breakfast, lunch and dinner served
Royal Suite, 1 King Bed | Living area

Reviews

6.4 out of 10

Popular amenities

  • Parking included
  • Restaurant
  • Gym
  • Breakfast available
  • Business services
  • Laundry room

Explore the area

View in a map
Jalan Lady Guillemard, Raub, Pahang, 49000
  • Place, Fraser's Hill Golf Club
    ‪2 min walk‬
  • Place, Hemmant Trail
    ‪5 min walk‬
  • Place, Abu Suradi Trail
    ‪14 min walk‬

Room options

View all photos for Room, 1 Queen Bed, Garden View

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Garden View

  • Garden view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Balcony, Garden View

Room, 1 Queen Bed, Balcony, Garden View

Room, 1 Queen Bed, Balcony, Garden View

  • Garden view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Single Beds, Garden View

Room, 2 Single Beds, Garden View

Room, 2 Single Beds, Garden View

  • Garden view
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 2 Single Beds, Balcony, Garden View

Room, 2 Single Beds, Balcony, Garden View

Room, 2 Single Beds, Balcony, Garden View

  • Garden view
  • Sleeps 2
  • 2 Single Beds

View all photos for Single Room, 2 Single Beds, Mobility Accessible, Non Smoking (Roll-in Shower)

Single Room, 2 Single Beds, Mobility Accessible, Non Smoking (Roll-in Shower)

Single Room, 2 Single Beds, Mobility Accessible, Non Smoking (Roll-in Shower)

  • Golf view
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 King Bed, Golf View

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Golf View

  • Golf view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds, Golf View

Room, 2 Single Beds, Golf View

Room, 2 Single Beds, Golf View

  • Golf view
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, Multiple Beds, Golf View

In-room safe, desk, laptop workspace, iron/ironing board

Family Room, Multiple Beds, Golf View

  • Golf view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

  • Golf view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Single Room, 2 Single Beds

Premium Single Room, 2 Single Beds

Premium Single Room, 2 Single Beds

  • Golf view
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room, Multiple Beds (Family)

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, Multiple Beds (Family)

  • Golf view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • Golf view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds (Temenggong)

Suite, Multiple Beds (Temenggong)

Suite, Multiple Beds (Temenggong)

  • Garden view
  • Sleeps 3
  • 1 King Bed and 2 Single Beds

View all photos for Royal Suite, 1 King Bed

Royal Suite, 1 King Bed

Royal Suite, 1 King Bed

  • Golf view
  • Sleeps 2
  • 1 King Bed

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The price is €28
includes taxes & fees
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About this property

Wyndham Garden Shahzan Fraser's Hill

This hotel features a restaurant, a 24-hour fitness center, and a business center. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Change of towels is available on request.
Wyndham Garden Shahzan Fraser's Hill offers 92 accommodations with safes and complimentary bottled water. 20-inch LCD televisions come with satellite channels.

Bathrooms include showers and bidets. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Wyndham Garden Shahzan Fraser's Hill, you're just a quick walk from Bird Interpretive Centre. Features include free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi in some public areas
  • Free self parking
  • Enjoy international cuisine while dining at Lela Manja Restaurant
  • Buffet breakfast served daily for a fee
  • Amenities include a business center, 3 meeting rooms, and a gift shop
  • Onsite recreation includes a 24-hour gym, archery, and a playground
  • Steps from Fraser's Hill Golf Club
There's a restaurant on site. Public spaces have free WiFi. Business amenities include a business center and 3 meeting rooms. A 24-hour fitness center, barbecue grills, and gift shops/newsstands are also featured at the business-friendly Wyndham Garden Shahzan Fraser's Hill. Self parking is free.

Smoking is allowed in designated areas at this 3-star Bukit Fraser hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.
Lela Manja Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MYR 30 to 35 for adults and MYR 30 to 35 for children
  • A restaurant

Restaurants on site

  • Lela Manja Restaurant

Things to do

  • 24-hour gym
  • 9-hole adjacent golf course
  • Archery
  • Playground

Family friendly

  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 3 meeting rooms
  • Business centre

Outdoors

  • Barbecue grill
  • Garden
  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Banquet hall
  • Designated smoking areas
  • Local culture and ecosystem education
  • Some LED lighting used

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 20-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches used
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 30 to 35 for adults, and MYR 30 to 35 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served or allowed at Wyndham Garden Shahzan Fraser's Hill.

Property is also known as

Shahzan Inn Fraser's Hill
Shahzan Inn Fraser Hill Bukit Fraser
Shahzan Fraser's Hill
Shahzan Fraser Hill Bukit Fraser
Shahzan Fraser Hill
Shahzan Inn Fraser`s Hill Hotel Bukit Fraser
Shahzan Inn Fraser Hill
Shahzan Inn Fraser's Hill
Wyndham Shahzan Fraser's Hill
Wyndham Garden Shahzan Fraser's Hill Raub
Wyndham Garden Shahzan Fraser's Hill Hotel
Wyndham Garden Shahzan Fraser's Hill Hotel Raub

Wyndham Garden Shahzan Fraser's Hill Reviews

Reviews

6.4
Rating 10 - Excellent. 17 out of 143 reviews
Rating 8 - Good. 37 out of 143 reviews
Rating 6 - Okay. 50 out of 143 reviews
Rating 4 - Poor. 26 out of 143 reviews
Rating 2 - Terrible. 13 out of 143 reviews

6.0/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Richard

Liked: Staff & service
Good overnight stay at Shahzan Inn at Bukit Fraser. Very convenient and nice restaurant for dinner and breakfast.
Stayed 1 night in Oct 2023
Verified

8/10 Good

vijay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Breakfast was more to local taste and kind of same everyday until i requested reception to change something on last day. All in all place is ok and quite. The weather was pleasant too.
Stayed 3 nights in Jun 2025
Verified

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities

Cool Gateaway

I had a relaxing trip.
Verified

6/10 Okay

Richard Teo Koon

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I like the location, walking distance to the town centre. Bed was firm and towels are clean. Food at restaurant is good, thanks to the Chinese chef. But the room needs a major renovation. Inadequate lighting, dusty windows, floor and balcony. No chair in my room. Table falling apart, toilet bathroom needs repair. No Wifi in room. It should be 2.5 stars not 3 stars.
Stayed 2 nights in Oct 2022
Verified

4/10 Poor

Shoma

Liked: Staff & service
Disliked: Cleanliness
シャワーが水しかでず、枕にトコジラミがいた。 朝食はとても美味しかった
Stayed 1 night in Jan 2024
Verified

4/10 Poor

Hidehito

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
朝のレストランの男性従業員の態度は最悪 ホスピタリティという言葉とは真逆だった マレーシアの田舎のホテルではよくあるが、コップも汚くてとても使う気になれない 二度と泊まらないと思う
Verified

6/10 Okay

Juncong Jonathan

Liked: Staff & service
Disliked: Property conditions & facilities
There was a party going on and other guests were singing KTV till 12am. Could hear their singing from our room
Stayed 2 nights in Jan 2022
Verified

8/10 Good

Choon Wah

Liked: Staff & service
Disliked: Property conditions & facilities
We pay RM35 for two persons with twin sharing.It comes with a decent buffet breakfast.The hotel is quite old and it needs a facelift.It is the centre of most hiking trails.But for the price I paid for,I have nothing to complain about
Stayed 1 night in Dec 2021
Verified

6/10 Okay

Saujatya

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Good Service, Facilities are a bit run-down.

I have seen the condition deteriorating over the years. Understandably, the facilities are visibly affected due to the macro-economic conditions of the pandemic, especially Room Number 314. They seem to be trying hard to keep the lights on. Best wishes to them.
Stayed 2 nights in Dec 2020
Verified

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No hot water supply and all plugs cannot be used. Room is super old.
Stayed 1 night in Jul 2020
Verified

10/10 Excellent

nasa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great
Stayed 1 night in Mar 2020
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Dirty carpet
Stayed 1 night in Jan 2020
Verified

6/10 Okay

Verified traveller

Liked: Staff & service, amenities
There is a beautiful view. The place is really cool
Stayed 1 night in Nov 2019
Verified

6/10 Okay

NIK NOR AZMAN

Disliked: Cleanliness

Old hotel with seasoned facilities

The pillow and towel are a little bit smelly. A few things leftovers from previous customers were still in the drawers on both rooms that I rented! The carpet feel sticky. However the breakfast is good and the hotel situated at prime location.
Stayed 1 night in Nov 2019
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
need to improve hotel facilities..
Stayed 1 night in Nov 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
A very old and not well maintain hotel! Room with stale smell: from carpet, bed sheet and bed cushion! The room was not clean thoroughly, as dirt and stain can be easily found on floor, bed sheet, mosquito net...! There is a used towel hung behind the toilet's door and no toilet paper provided! Totally disappointed with this kind of hotel management!
Stayed 1 night in Nov 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness
The room that we stayed was very poorly cleaned. It’s very dusty and I actually think it has not been cleaned in a long time. The toilet is horrible. It has dead moths and lizard droppings all over the floor. The shower was filthy. The room was not worth the price we paid. On the other hand, the breakfast spread was okay considering. They had a variety of food including cereals, nasi lemak, fried koey teow, bread butter pudding and salad. Please improve on the cleanliness of your room!
Stayed 1 night in Nov 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
The hotel is well located for birdwatching which was the reason for our trip. There is an excellent restaurant on site and ample parking.
Stayed 3 nights in Aug 2019
Verified

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
トイレの紙がすぐになくなる　トイレ近くで水漏れがあり
Stayed 4 nights in Jul 2019
Verified

4/10 Poor

TAK LING

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad experience in Fraser Hills

1. Telephone system doesn't work 2. There is no air-condidtion inside the room but the electronic fan can be provided upon request, however, we don't know until we get this information from the tour guide 3. The power supply shutdown for half an hour in night time, and service center doesn't update us the status when the electricity can be resumed. 4. The electronic key system doesn't work, we ask for the replacement of the key, and reception keep saying that the key is valid. 5. We used their laundry service, but we have to get back the clothes by ourselves without delivering to the room. 6. We booked the room through hotels.com, but they cannot find the booking record when we checkin in the counter.
Stayed 2 nights in Jul 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor maintenance,broken furniture,dirty

Although lobby area and dining area looks okay..but the hotel room is so bad!No maintenance at all,yellow stains on the wall,broken dressing table lamp,electric broke down while using certain switch,mattress full with stains,broken mosquito net with huge mosquitoes disturbing our sleep.,no fan and the room is so stuffy.,balcony is so dirty!wardrobe broken,dressing table broken.Last but not least,scary sound heard while we were sleeping..Please,fraser hill is such a lovely tourist place but if you cant keep good maintenance for your hotel,no tourist will ever stay there.Kindly improve and make renovation and maintain good quality stay for your customer.By far one of the worst experience among hotel stays.
Stayed 1 night in May 2019
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
property is in very poor condition. some upgrading works are required to remain competitive.
Stayed 1 night in May 2019
Verified

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort

Not a very comfortable stay.

Not very good stay. Hotel and room very run down. No wifi. Bad reception for Digi.No internet and no mobile connection. Breakfast poor and basic.
Stayed 2 nights in May 2019
Verified

2/10 Terrible

Verified traveller

Seems a nice hotel as you arrive, lobby and dining / breakfast area very pleasant, just don’t take a bedroom. The rooms are terrible, dusty, dark, smell, the bathroom looked dirty, because of the old and broken tiles. I didn’t dare to take a shower, wash on sink! Sat in lobby for the evening, too depressing in room. Apart from that great location for bird watching. You have to be committed!
Stayed 1 night in May 2019
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
One of the worst and run down place Ive been to. Horrible
Stayed 1 night in Apr 2019