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The Waterfront Hotel

4.0 star property

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Photo gallery for The Waterfront Hotel

Exterior
Gym
Poolside bar
Front of property – evening/night
Ballroom

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Gym
  • Parking included
  • Housekeeping

Explore the area

View in a map
68, Jalan Tun Abang Haji Openg, Kuching, Sarawak, 93000
  • Plaza Merdeka
    ‪1 min walk‬
  • Kuching Waterfront
    ‪3 min walk‬
  • Kuching City Mosque
    ‪7 min walk‬
  • Kuching (KCH-Kuching Intl.)
    ‪13 min drive‬

Room options

View all photos for Junior King Suite (Compound View)

Premium bedding, minibar, in-room safe, desk

Junior King Suite (Compound View)

8.0 out of 10
Very good
(1 review)
  • 4 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Twin (City View)

Premium bedding, minibar, in-room safe, desk

Premier Twin (City View)

9.4 out of 10
Exceptional
(3 reviews)
  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Floor King Suite

Premium bedding, minibar, in-room safe, desk

Club Floor King Suite

  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin (Compound View)

Premium bedding, minibar, in-room safe, desk

Deluxe Twin (Compound View)

9.0 out of 10
Wonderful
(2 reviews)
  • 3 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Family (Compound View)

Premium bedding, minibar, in-room safe, desk

Deluxe Family (Compound View)

  • 3 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier King (River View)

Premier King (River View)

Premier King (River View)

9.2 out of 10
Wonderful
(10 reviews)
  • 3 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Family (City View)

Premium bedding, minibar, in-room safe, desk

Premier Family (City View)

10.0 out of 10
Exceptional
(1 review)
  • 3 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Waterfront Premier 2 Bedroom Suite (River View)

Premium bedding, minibar, in-room safe, desk

Waterfront Premier 2 Bedroom Suite (River View)

  • 52 sq m
  • River view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Premier Twin (River View)

Premium bedding, minibar, in-room safe, desk

Premier Twin (River View)

9.4 out of 10
Exceptional
(3 reviews)
  • 3 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier King (City View)

Premium bedding, minibar, in-room safe, desk

Premier King (City View)

  • 3 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Waterfront Premier King Suite (River View)

Waterfront Premier King Suite (River View)

Waterfront Premier King Suite (River View)

  • 52 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Floor Family (City View)

Premium bedding, minibar, in-room safe, desk

Club Floor Family (City View)

  • 3 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Floor Twin

Club Floor Twin

Club Floor Twin

  • 3 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Floor King

Club Floor King

Club Floor King

9.0 out of 10
Wonderful
(9 reviews)
  • 3 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King

Premium bedding, minibar, in-room safe, desk

Deluxe King

8.0 out of 10
Very good
(1 review)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier King Suite (City View)

Premium bedding, minibar, in-room safe, desk

Premier King Suite (City View)

10.0 out of 10
Exceptional
(1 review)
  • 52 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Floor 2 Bedroom Suite

Premium bedding, minibar, in-room safe, desk

Club Floor 2 Bedroom Suite

  • 52 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

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  • Free WiFi
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4.2 out of 5, Very good, 683 reviews
The price is €107
includes taxes & fees
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About this property

The Waterfront Hotel

Central Kuching hotel connected to a shopping center, steps from Plaza Merdeka
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a coffee shop/cafe are onsite.
The Waterfront Hotel offers 208 air-conditioned accommodations with minibars and espresso makers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
Our customers tell us they can't get enough of the helpful staff at The Waterfront Hotel. During your stay, you'll be connected to a shopping center, and just a quick walk from Kuching Waterfront. Features include free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • Steps from Plaza Merdeka and 5 minutes by foot from Kuching Waterfront
  • Airport shuttle service available for a fee
The Waterfront Hotel offers its guests a children's pool, an indoor pool, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces.

A business center and meeting rooms are available. The business-friendly The Waterfront Hotel also features concierge services, complimentary newspapers in the lobby, and laundry facilities. An airport shuttle at scheduled times is available for a fee. Free self parking is available.

This 4-star Kuching hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:30 AM.
Cafe Via Mare - This café serves breakfast, lunch, and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Return airport shuttle (surcharge) from 8 AM to 8 PM at scheduled times
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: MYR 85 for adults and MYR 45 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Cafe Via Mare

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • Shopping centre

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from September 1 2025 to February 28 2026 (dates subject to change):
  • Business center
  • Fitness facilities
The property will be renovating from September 1 2025 to February 28 2026 (completion date subject to change). The following areas are affected:
  • Business center
  • Fitness facilities
  • Select guestrooms

Guests will have access to the following alternate facilities during the renovation:

  • Recreational facilities

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Waterfront Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MYR 100.00

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 85 for adults and MYR 45 for children
  • Airport shuttle fee: MYR 15 per person (one way)
  • Airport shuttle fee per child: MYR 15 (one-way), (from 6 to 12 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The Waterfront Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Waterfront Hotel Kuching
Waterfront Kuching
The Waterfront Hotel Hotel
The Waterfront Hotel Kuching
The Waterfront Hotel Hotel Kuching

Reviews

The Waterfront Hotel Reviews

9.0

Wonderful

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 324 out of 595 reviews
Rating 8 - Good. 208 out of 595 reviews
Rating 6 - Okay. 47 out of 595 reviews
Rating 4 - Poor. 11 out of 595 reviews
Rating 2 - Terrible. 5 out of 595 reviews

Reviews

10/10 Excellent

Khairiana

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
It is so accessible and my choice of stay when I am in kuching.
Stayed 5 nights in May 2025

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location and very helpful staff. Rooms are looking a little dated but they are large and very comfortable. Great bed. Very good breakfast. A little black mould around the shower that should be removed. But this is a minor flaw for an otherwise excellent hotel.
Stayed 3 nights in May 2025

10/10 Excellent

Jae, Smiths

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel - lovely rooms!
Stayed 2 nights in May 2025

8/10 Good

Khairul Khalil

Stayed 1 night in Apr 2025

10/10 Excellent

Khairiana

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sp convenient and staff are amazing
Stayed 6 nights in Apr 2025

10/10 Excellent

Hiroko

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is connected to the shopping mall so it's really convenient. We really enjoyed the club lounge (staff there is really nice!) and they even provide the airport transfer for free which is a big plus. We didn't expect too much of the hotel but the hotel is much nicer than the photo on their website. We strongly recommend to stay the club room if your budget allowed.
Stayed 1 night in Apr 2025

10/10 Excellent

Christina

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and hotel. Can’t fault any aspect of the hotel.
Stayed 5 nights in Mar 2025

10/10 Excellent

Lawrence

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, great service, so close to the waterfront promenade. Don't forget to visit the pool!
Stayed 7 nights in Mar 2025

6/10 Okay

Kazunori

Business traveller
I stayed short, so I have nothing especially.
Stayed 1 night in Mar 2025

10/10 Excellent

Lai Mun

Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner, Travelled with group
Very nice and staff friendly. Perfect location and highly recommended!
Stayed 1 night in Mar 2025

10/10 Excellent

INHO

Stayed 1 night in Feb 2025

10/10 Excellent

Andrew

Travelled with partner
Liked: Staff & service, amenities
Lovely place to stay. Lovely staff who were very helpful. The pool however was closed when we were there for maintenance and then a private party which was very disappointing.
Stayed 3 nights in Feb 2025

8/10 Good

Mary

Stayed 1 night in Jan 2025

10/10 Excellent

chang lee

Stayed 5 nights in Dec 2024

10/10 Excellent

Bojun

Stayed 2 nights in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly located to very nice areas for food, walks, etc. Staff were very friendly and helpful. I really enjoyed my time at the Waterfront hotel
Stayed 5 nights in Jan 2025

10/10 Excellent

Khairiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient. Mall just below and easy to get food.
Stayed 7 nights in Dec 2024

8/10 Good

Vonne

Liked: Cleanliness, staff & service, property conditions & facilities
Great overall. We spent 13 nights there and enjoyed our stay very much.
Stayed 5 nights in Dec 2024

8/10 Good

Vonne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for the hotel at the waterfront and above the Merkada shopping centre. Very friendly and helpful staff. We stayed on the executive floor with all day access to the lounge. They offered a sufficient breakfast in the lounge but had limited choices for a vegetarian diet in the evening. It looked like a great menu for meat eaters though for hors d’oeuvres. Also, happy hour was restricted to wine and beer. Beautiful views from our room and lounge.
Stayed 7 nights in Dec 2024

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel - friendly staff reflect Kuching itself. Amazing room service, access to shopping mall in hotel, great views, amazing breakfast buffet, I want to go back ! Only small complaint might be that the elevators are slow and get busy with shopping mall users, wedding and conference guests, etc - but don't let this small matter deter you from staying here !

8/10 Good

nagavalli

Liked: Cleanliness, staff & service, property conditions & facilities
It is too pricy. But staff are very nice. The executive lounge is pleasant. En Amirul at 11th Floor Executive was very professional and extremely helpful.
Stayed 3 nights in Dec 2024

8/10 Good

Mohd

Stayed 2 nights in Nov 2024

10/10 Excellent

andy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

10/10 Excellent

Liong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel/stay

A nice and wonderful hotel near Kuching water front. Have no complaints here and will definitely stay here again the next stopping in Kuching, Thanks for the great hospitality given.
Stayed 2 nights in Nov 2024

10/10 Excellent

TRONG

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will come back again
Stayed 4 nights in Nov 2024