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Ark Hotel Kumamotojomae

Property class: 3

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Photo gallery for Ark Hotel Kumamotojomae

A hotel room with two beds, a desk with a chair, a lamp, and a window with curtains.
A spacious lobby with a curved ceiling, a seating area with wicker chairs, a round table, and a view of a garden through large windows.
A spacious lobby with a curved ceiling, a reception desk, and a seating area with wicker furniture.
A reception area with a wooden desk, computer, and a potted plant.
A spacious dining area with multiple tables and chairs, large windows offering views of the city, and a modern ceiling design.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View in a map
5-16 Jotomachi, Chuo-ku, Kumamoto, Kumamoto-ken, 860-0846
  • Place, Contemporary Art Museum Kumamoto
    ‪7 min walk‬
  • Place, Kumamoto City Hall
    ‪7 min walk‬
  • Place, Kumamoto Castle
    ‪13 min walk‬
  • Airport, Kumamoto (KMJ)
    ‪38 min drive‬

Room options

View all photos for Economy Double, Non Smoking (Castle View)

A hotel room with a bed, a desk with a computer, a chair, and a television.

Economy Double, Non Smoking (Castle View)

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room B, Non Smoking (Castle View)

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Twin Room B, Non Smoking (Castle View)

  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Economy Double, Non Smoking (Castle View)

A hotel room with a bed, a desk with a computer, a chair, and a television.

Economy Double, Non Smoking (Castle View)

9.2 out of 10
Wonderful
(5 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room A, Non Smoking

A hotel room with two beds, a desk with a chair, a lamp, and a window with curtains.

Twin Room A, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Twin Room B, Non Smoking (Castle View)

A hotel room with two beds, a nightstand with a phone, and wall-mounted lamps.

Twin Room B, Non Smoking (Castle View)

  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Compact Twin,Non Smoking

A hotel room with two beds, a TV, a desk, and a window with curtains.

Compact Twin,Non Smoking

8.0 out of 10
Very good
(13 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Single Room, Non Smoking

A hotel room with a bed, a desk with a computer, a chair, and a television.

Single Room, Non Smoking

8.2 out of 10
Very good
(14 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Single Room, Non Smoking (Eco Plan - No Daily House Keeping)

A hotel room with a bed, a desk with a computer, a chair, and a television.

Single Room, Non Smoking (Eco Plan - No Daily House Keeping)

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Compact Twin , Non Smoking (Eco Plan - No Daily House Keeping)

A hotel room with two beds, a TV, a desk, and a window with curtains.

Compact Twin , Non Smoking (Eco Plan - No Daily House Keeping)

  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Twin Room B, Non Smoking, (Castle View, Eco Plan - No Daily House Keeping)

A hotel room with two beds, a nightstand with a phone, and wall-mounted lamps.

Twin Room B, Non Smoking, (Castle View, Eco Plan - No Daily House Keeping)

  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Twin Room A, Non Smoking (Eco Plan - No Daily House Keeping)

A hotel room with two beds, a desk with a chair, a lamp, and a window with curtains.

Twin Room A, Non Smoking (Eco Plan - No Daily House Keeping)

  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Economy Double, Non Smoking (Castle View, Eco Plan - No Daily House Keeping)

A hotel room with a bed, a desk with a computer, a chair, and a television.

Economy Double, Non Smoking (Castle View, Eco Plan - No Daily House Keeping)

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room A, Non Smoking

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Twin Room A, Non Smoking

  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Ark Hotel Kumamotojomae

This hotel features a restaurant, self parking, and conference space. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Ark Hotel Kumamotojomae offers 222 air-conditioned accommodations with slippers and hair dryers. Flat-screen televisions come with digital channels and pay movies. Bathrooms include shower/tub combinations, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

During your stay at Ark Hotel Kumamotojomae, you're just a quick walk from Kumamoto Castle. Enjoy features like free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at the buffet restaurant
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and 4 meeting rooms
  • Just a 5-minute walk from Kumamoto Prefectural Traditional Crafts Centre and 5 minutes by foot from Kumamoto Castle
There's a restaurant on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 1023 square feet (95 square meters) and includes conference space. A vending machine, multilingual staff, and a garden are also featured at the family-friendly Ark Hotel Kumamotojomae. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Kumamoto hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 9:30 AM.
六花-Rokka- - Onsite buffet restaurant. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,200 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,980 for adults and JPY 1,000 for children
  • A restaurant

Restaurants on site

  • 六花-Rokka-

Family friendly

  • Children's books
  • Children's dinnerware
  • High chair
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,023 square feet of conference space
  • 4 meeting rooms
  • Computer station

Outdoors

  • Garden
  • On a river

Spa

  • In-room massages

Accessibility

  • Lift

More

  • 10 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • Pay films

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 200.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 1980 for adults and JPY 1000 for children
  • Self parking fee: JPY 1200 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Ark Kumamotojomae
Ark Hotel Kumamoto

Ark Hotel Kumamotojomae Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 309 out of 1001 reviews
Rating 8 - Good. 431 out of 1001 reviews
Rating 6 - Okay. 198 out of 1001 reviews
Rating 4 - Poor. 48 out of 1001 reviews
Rating 2 - Terrible. 15 out of 1001 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Beatrice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. With daily cleaning and changing of towels. Great free lounge facilities and lovely view of the castle Would definitely return
Stayed 5 nights in Apr 2026
Verified review

8/10 Good

Jingnan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good location

Very good location.
Stayed 1 night in Feb 2023
Verified review

10/10 Excellent

Tai Hu Perry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
decent location with a decent price with a night view of the kumamoto castle. you can walk to the castle or drive to mount aso easily from the hotel.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

SUI FAN LOUISA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A old styke hotel but clean & good location. Good view of Kumamoto Castle. Shopping street just a few minutes walking. Lot of restaurants nearby.
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Ying Ru

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short 10mins taxi ride from Kumamoto Train station, costs around 10USD for the taxi ride. Within walking distance to Kumamoto Castle, if walking is not your thing, you can take a taxi to the entrance of Josaien, which will lead you to the entrance of Kumamoto Castle as well. The taxi ride was around 5mins, and cost less than 6USD. It is also a short 10mins walk to Tsuruya Departmental Store, and plenty of cute shops in the nearby shopping arcade as well. Great location.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liliane Corney

Liked: Cleanliness, staff & service, property conditions & facilities
Smart tv in the room for foreigners
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

wai ki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice~

nice service~room with nice view
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

PUI K

Exceptional service and excellent service
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

??

Liked: Cleanliness, staff & service, property conditions & facilities
GOOD
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Takeshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel is perfect. Castle is right across the river, Soseki Natsume's old residence is just 5 minutes walk away. You can find nice local food services like Kumamoto ramen Komurasaki and others just around the corners. Free-drink free lounge with a great castle view is just something you want to experience at you hotel. Room, building, staffs, It's an A stay. Thank you!
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

Michaelle

Liked: Cleanliness, staff & service, amenities
Wonderful view of the castle straight from the window. Very convenient location for visiting castle and ginza, and plenty of place to eat close to hotel. Only negative is I cannot park our car in the hotels parking lot due to it being long, although it's a regular size car. Offsite parking was not convenient and its a hit and miss and very tight parking spots.
Stayed 3 nights in Mar 2025
Verified review

6/10 Okay

おさむ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Nov 2023
Verified review

6/10 Okay

Joshua

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was very nice…in 1995. Now, it feels like the ghost of a hotel. It’s not terrible, but there are a lot of little things that add up. Everything is quite old, the water from the bathroom smells bad, the keys reprogram if they get to close to your cell phone, the decor is all kind of yellow and brown, the beds are stiff and uncomfortable, and for the first time in Japan I encountered hotel staff that seemed like they wished I wasn’t there. No one was rude, but they didn’t seem to like me very much when I bed to get my key fixed. One thing that is great is the view of the castle, that’s is amazing.
Stayed 2 nights in Apr 2025
Verified review

4/10 Poor

Tomoko

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
古くて、全体的に暗い
Stayed 1 night in May 2026
Verified review

6/10 Okay

Shuji

朝食美味しかった
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

YUI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
阿蘇に一泊遠征する際、持って行かない荷物をおいてもらえた。 とても親切だった。
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Taketsugu

場所がいい
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Yoshimitsu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
静かで、ラウンジからの熊本城の景色は最高です。
Stayed 1 night in Apr 2026
Verified review

8/10 Good

tamio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
6階に宿泊しましたが、窓のカーテンを開けたとき熊本城の姿がとっても感じよく見えました。できれば風景を誘う提供をされたら良いかなと思いました。
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Tetsuro

Liked: Cleanliness, staff & service, amenities
綺麗
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Mickaël

Liked: Cleanliness, staff & service, amenities
Personnel accueillant Hotel bien placé avec vue magnifiquement sur le château Vue sublime depuis la chambre Chambre très confortable : lit, chaises, douche L'accès au launge est un bonus agréable egalement Hotel très propre
Stayed 4 nights in Jan 2026
Verified review

8/10 Good

EMI

Liked: Amenities
お城を観ながらフリードリンク、 部屋からもライトアップされたお城が見え シャンプーバーは珍しいと思いました。 平日だったので安く泊まれて良かったです
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Yoshimitsu

Liked: Cleanliness, staff & service, amenities
最上階フロアの無料スペースからの熊本城の眺めは、おそらく熊本No.1でしょう。　部屋も綺麗にリフォームしてあり、良いホテルでした。
Stayed 1 night in Jan 2026
Verified review

4/10 Poor

Mika

Disliked: Cleanliness
狭い所に工夫して色々配置してるのは理解していますが、枕元の壁を挟んでトイレは音とかが気になりました 風呂の換気扇が埃だらけだったこと、風呂の電気を消すと換気扇も止まるのでつけっぱなしにしないと湿気がなくならないことも気になりました
Stayed 2 nights in Jan 2026