7 Jun 2023 by Rio Yudha
Dear TruongThank you for taking the time to rate us. We appreciate your score of 4 out of 5, which tells us we're on the right track in providing a good experience for our guests.We're constantly striving to achieve a perfect score by enhancing our services and amenities. If you have any specific feedback or suggestions that could help us improve and make your next stay a 5 out of 5, we would be more than happy to hear from you.We value your patronage and look forward to welcoming you back to our hotel in the future.Best regards,Ecommerce ManagerKuta Paradiso Hotel
27 Sep 2018 by marketing communication executive
Dear Valued Guest, Thank you very much for the time you make to write us a kind review. We are all looking forward to welcome you here again for the next trip to bali. Best Regards,
31 Jan 2024 by Rio Yudha Ecommerce Manager Kuta Paradiso Hotel
Dear PetriI want to express my sincere apologies for the negative experience you encountered with our reception staff during your recent stay at our hotel. Your feedback is deeply concerning, and I assure you that we take it very seriously.Please know that we hold our staff to the highest standards of professionalism and courtesy, and it is disappointing to hear that we fell short of meeting your expectations in this regard. We will be addressing your concerns with our reception team to ensure that all interactions with our guests are conducted with the utmost respect and friendliness.On a positive note, I'm delighted to hear that you found our cleaners, guards, and breakfast staff to be friendly and attentive. Your kind words are greatly appreciated, and I will be sure to pass on your compliments to the respective teams.We are committed to providing exceptional service to all our guests, and your feedback serves as a valuable reminder of areas where we can improve. If you have any further comments or concerns, please don't hesitate to reach out to me directly.Thank you for bringing this matter to our attention, and we hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience.Sincerely yours,
27 Sep 2018 by marketing communication executive
Dear Valued Guest, Thank you very much for the time you make to write us a kind review. I thank you for bringing this matter into my attention and please be assured that I’ve addressed it with our team to ensure high standards are met at all times. We are all looking forward to welcome you here again for the next trip to bali. Best Regards,
In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.
All-inclusive room rates at Kuta Paradiso Hotel are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Some rates at Kuta Paradiso Hotel are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Kuta Paradiso Hotel offers its guests a full-service spa, a waterslide, and an outdoor pool. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. A children's pool, a health club, and a sauna are also featured at the luxury Kuta Paradiso Hotel. Self parking and valet parking are free. This 5-star Kuta hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free long-term parking , Free self parking , Free valet parking
Kuta Paradiso Hotel offers 250 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. 32-inch LED televisions come with cable channels. Bathrooms include a separate bath and shower, complimentary toiletries, hairdryers and toothbrushes and toothpaste. This Kuta hotel provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and in-room massages can be requested.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
El Patio – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available.
B Couple Restaurant – This fine-dining restaurant specialises in international cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Kaigara Restaurant – This fine-dining restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.
Lobby Lounge – This lobby lounge only serves light fare. Open daily.
Laguna Pool Bar – This poolside bar specialises in international cuisine and serves lunch, dinner and light fare. A children's menu is available. Happy hour is offered. Open daily.
An outdoor pool and a children's pool are on site. Other recreational amenities include a waterslide, a health club and a sauna.
Children aged under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Jalanidi Spa has 6 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and cash.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
