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Sheraton Bali Kuta Resort

5.0 star property

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Photo gallery for Sheraton Bali Kuta Resort

2 outdoor pools, pool umbrellas, pool loungers
View from property
Outdoor wedding area
1 bedroom, premium bedding, in-room safe, desk
2 restaurants, breakfast, lunch, dinner served; Italian cuisine

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Room service

Explore the area

View in a map
Jalan Pantai Kuta, Kuta, Bali, 80361
  • Place, Kuta Beach
    ‪1 min walk‬
  • Place, Beachwalk Shopping Center
    ‪2 min walk‬
  • Place, Seminyak Beach
    ‪5 min drive‬
  • Airport, Denpasar (DPS-Ngurah Rai Intl.)
    ‪5 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking (Balcony)

Room, 1 King Bed, Non Smoking (Balcony)

Room, 1 King Bed, Non Smoking (Balcony)

9.0 out of 10
Wonderful
(17 reviews)
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking (Balcony)

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Double Beds, Non Smoking (Balcony)

8.6 out of 10
Excellent
(11 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Partial Ocean View (Balcony)

Room, 1 King Bed, Non Smoking, Partial Ocean View (Balcony)

Room, 1 King Bed, Non Smoking, Partial Ocean View (Balcony)

9.0 out of 10
Wonderful
(10 reviews)
  • 46 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Partial Ocean View (Balcony)

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Double Beds, Non Smoking, Partial Ocean View (Balcony)

  • 46 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Ocean View (Balcony)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Non Smoking, Ocean View (Balcony)

8.4 out of 10
Very good
(10 reviews)
  • 46 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Ocean View (Balcony)

Room, 2 Double Beds, Non Smoking, Ocean View (Balcony)

Room, 2 Double Beds, Non Smoking, Ocean View (Balcony)

9.6 out of 10
Exceptional
(5 reviews)
  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 Bedroom, Non Smoking, Ocean View

Junior Suite, 1 Bedroom, Non Smoking, Ocean View

Junior Suite, 1 Bedroom, Non Smoking, Ocean View

10.0 out of 10
Exceptional
(3 reviews)
  • 65 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Oceanfront

Suite, 1 Bedroom, Oceanfront

Suite, 1 Bedroom, Oceanfront

9.4 out of 10
Exceptional
(3 reviews)
  • 100 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom, Non Smoking, Oceanfront (Balcony)

Presidential Suite, 1 Bedroom, Non Smoking, Oceanfront (Balcony) | Beach/ocean view

Presidential Suite, 1 Bedroom, Non Smoking, Oceanfront (Balcony)

  • 264 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite, 1 Bedroom, Non Smoking, Garden View

Family Suite, 1 Bedroom, Non Smoking, Garden View

Family Suite, 1 Bedroom, Non Smoking, Garden View

  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Suite, 1 Bedroom, Terrace

1 bedroom, premium bedding, in-room safe, desk

Family Suite, 1 Bedroom, Terrace

  • 100 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed

View all photos for Room, 1 King Bed, Non Smoking, Garden View (Balcony)

Room, 1 King Bed, Non Smoking, Garden View (Balcony)

Room, 1 King Bed, Non Smoking, Garden View (Balcony)

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Garden View (Balcony)

Room, 2 Double Beds, Non Smoking, Garden View (Balcony)

Room, 2 Double Beds, Non Smoking, Garden View (Balcony)

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • Sleeps 3
  • 2 Double Beds

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About this property

Sheraton Bali Kuta Resort

Luxury Kuta hotel connected to a shopping center, steps from Beachwalk Shopping Center
Catch some rays at the beach or spend the day relaxing at Sheraton Bali Kuta Resort's full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants. Housekeeping is available on request.
Sheraton Bali Kuta Resort offers 196 air-conditioned accommodations with safes and complimentary newspapers. Rooms open to balconies. Beds feature premium bedding. 42-inch LCD televisions come with cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

This Kuta hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Shine Spa has 6 treatment rooms including rooms for couples. Services include hot stone massages, Swedish massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Sheraton Bali Kuta Resort. During your stay, you'll be connected to a shopping center, and just a quick walk from Kuta Beach. Free WiFi in public areas, free valet parking, and 2 outdoor pools are available.
  • Free WiFi
  • Free valet parking and self parking
  • For dining with ocean views, stop by Daily Social, one of the property's 2 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Indulge with facials, manicures and pedicures, or aromatherapy at Shine Spa
  • Services include a free kid's club, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym, a sauna, and fitness classes
  • Steps from Beachwalk Shopping Center and Kuta Beach
  • Airport shuttle service available for a fee
Sheraton Bali Kuta Resort offers its guests a full-service spa, 2 outdoor swimming pools, a health club, and a sauna. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business center and 10 meeting rooms are available. A children's pool, spa services, and a terrace are also featured at the luxury Sheraton Bali Kuta Resort. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available.

This 5-star Kuta hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Daily Social - This poolside restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Bene Italian Kitchen - This poolside restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
&More by Sheraton - This lobby lounge overlooks the ocean and pool. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: IDR 332,750 for adults and IDR 166,375 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • &More by Sheraton
  • Bene Italian Kitchen
  • Daily Social

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Bicycles
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Playground
  • Sauna
  • Shopping centre

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Children's toys
  • Free children's club
  • In-room cot
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business centre

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2012
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Late check-in subject to availability

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sheraton Bali Kuta Resort

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for IDR 818181.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 332750 for adults and IDR 166375 for children
  • Airport shuttle fee: IDR 310000 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: IDR 310000 (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 818181.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Sheraton Bali Kuta Resort offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Sheraton Bali Kuta
Sheraton Bali Kuta Resort
Sheraton Kuta Bali
Sheraton Kuta Bali Resort
Sheraton Resort Kuta Bali
Sheraton Bali Resort
Sheraton Bali

Sheraton Bali Kuta Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 603 out of 1000 reviews
Rating 8 - Good. 278 out of 1000 reviews
Rating 6 - Okay. 72 out of 1000 reviews
Rating 4 - Poor. 27 out of 1000 reviews
Rating 2 - Terrible. 20 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sami

Liked: Staff & service, amenities, property conditions & facilities
Great staff
Stayed 5 nights in Apr 2025

10/10 Excellent

Galuh, Toronto

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like to extend my heartfelt thanks to all of you for your outstanding service and warm hospitality during my stay. Every interaction – from the front desk to housekeeping and dining – was marked by professionalism, kindness, and genuine care. You made my visit not only comfortable but truly memorable. I deeply appreciate your efforts and attention to detail.
Stayed 3 nights in Jul 2025

8/10 Good

Yi Xian Patrick

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The good location also meant that it’s always crowded and noisy especially the fireworks at night which can be heard from the room. However it meant convenience staying right in the heart of Kuta and just above the mall. This is probably the main plus point. The other being the great service overall especially at the dining areas. However, the hotel is jaded and needs a renovation and update in its room. The absence of some light points resulted in the room being quite dark at night. You won’t be able to brightly light it up to read a book etc. The design of the toilet is also not particularly good as the door of the toilet cubicle is shared with the shower is designed quite badly with both sharing the same door which means that you can only close one side. But I think my main problem is with the kids club, the toilet inside is filthy and the toys are mostly broken or incomplete. The staff doesn’t seem to be bothered. I think after all, the hotel isn’t as kids friendly as they marketed themselves to be. They are hardly prepared in terms of children utensils as well. We stayed in a connecting family suite which was supposed to be garden facing but it was actually facing a square where they had a BBQ and buffet on Saturday night. I doubt we will return to the hotel again.
Stayed 4 nights in Jul 2025

10/10 Excellent

Nora

Liked: Amenities
Everyone was so nice and respectful and helpful.We celebrated our wedding anniversary there and the director of the rooms made it special by giving us flowers and decorating our bed and tub with flowers.
Stayed 3 nights in Jul 2025

8/10 Good

Selma

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I liked how quiet it was. The staff were friendly and helpful always. However I thought that the pool was not big enough for a hotel of this size.
Stayed 9 nights in Jul 2025

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Adeel

Stayed 3 nights in Jun 2025

6/10 Okay

Timple

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

angela

Liked: Cleanliness, property conditions & facilities
Wet nice hotel
Stayed 3 nights in Jun 2025

10/10 Excellent

Jack

Stayed 3 nights in Jun 2025

8/10 Good

Louise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 3 nights in Jun 2025

10/10 Excellent

ALEXANDER ROY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Stayed 3 nights in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Thanuja

Stayed 3 nights in May 2025

10/10 Excellent

Viena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort service excellent all staff are so friendly
Stayed 4 nights in May 2025

8/10 Good

Sumeet

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff at the breakfast was great and chef really gone above and beyond to accommodate my partner’s dietary requirements. 5 star to the chef and restaurant staff. The room was very noisy, there was a continuous noise of Aircon motor running even if Aircon was off. Also found a lizard in the room late night on the bed which freaked us out
Stayed 4 nights in Apr 2025

10/10 Excellent

Simon, St Johns Park

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They "upgraded" us to garden view however it was on ground level with no fencing off as theres a shallow lagoon style river feature which kids can just walk in and gives unfriendly smell however wasn't a deal breaker as we stayed for 6 nights. Located within walking distance from hotel on level 2, nice and friendly staff, buffet breakfast and coffee was good. Pool was nice too!
Stayed 6 nights in May 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Great staff clean and modern.
Stayed 1 night in May 2025

10/10 Excellent

Sayed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs a renovation in my opinion service and staff are exceptionally good
Stayed 4 nights in Feb 2025

10/10 Excellent

Upekha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff!
Stayed 5 nights in Apr 2025

8/10 Good

Olivia

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Sheraton was better than expected. Quiet hotel in a great location with Beachwalk mall next door. Great buffet offering with lovely staff who bend over backwards to help. My only complaint is that the pool is far too small for the size of this hotel. Otherwise, would return here.
Stayed 5 nights in Apr 2025

10/10 Excellent

Alex

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to be in KUTA
Stayed 1 night in Apr 2025

10/10 Excellent

Natalya

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing service
Stayed 6 nights in Mar 2025

10/10 Excellent

Sergio, San Antonio

Stayed 2 nights in Apr 2025

8/10 Good

Rahamathulla

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good time at the property Chandra was very helpful at check in and after also VIVI DID A GOOD JOB AFTER WE COMPLAINED ABOUT THE AIR CONDITION ISSUE AND HELP IS SET IT RIGHT AND WAS VERY HELPFUL
Stayed 7 nights in Apr 2025