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Arashiyama Benkei

4.0 star property

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Photo gallery for Arashiyama Benkei

Exterior
Hot springs
Hot springs
Hair dryer, electronic bidet, towels
Japanese Room (12 tatami mats) | View from room

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Laundry room

Explore the area

View in a map
34 Susukinobanba-cho Saga-tenryuji, Ukyo-ku, Kyoto, Kyoto, 616-8385
  • Place, Arashiyama Onsen
    ‪1 min walk‬
  • Place, Togetsukyo Bridge
    ‪4 min walk‬
  • Place, Arashiyama Bamboo Grove
    ‪10 min walk‬

Room options

View all photos for Japanese Room (12 tatami mats)

Japanese Room (12 tatami mats)

Japanese Room (12 tatami mats)

  • 20 sq m
  • Sleeps 2
  • 4 Single Futons
  • Free Wi-Fi

View all photos for Japanese Room (15 tatami mats)

Japanese Room (15 tatami mats)

Japanese Room (15 tatami mats)

  • Garden view
  • 45 sq m
  • Sleeps 2
  • 3 Single Futons
  • Free Wi-Fi

View all photos for Modern Premium Suite, Garden View (90sqm)

Modern Premium Suite, Garden View (90sqm) | Living area

Modern Premium Suite, Garden View (90sqm)

  • Garden view
  • 81 sq m
  • 2 bedrooms
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Modern Premium Suite, Maisonette Type, Garden View (90sqm)

Modern Premium Suite, Maisonette Type, Garden View (90sqm)

Modern Premium Suite, Maisonette Type, Garden View (90sqm)

  • Garden view
  • 90 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds and 2 Large Single Futons
  • Free Wi-Fi

View all photos for Japanese Suite with Private Open-Air Bath, River View

Japanese Suite with Private Open-Air Bath, River View

Japanese Suite with Private Open-Air Bath, River View

  • River view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 5 Single Futons
  • Free Wi-Fi

View all photos for Japanese Suite with Private Open-Air Bath, Garden View

In-room safe, free WiFi, bed sheets

Japanese Suite with Private Open-Air Bath, Garden View

  • Garden view
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 5 Single Futons
  • Free Wi-Fi

Japanese Room (12 tatami mats, 1F)

  • 20 sq m
  • Sleeps 2
  • 2 Single Futons
  • Free Wi-Fi

Japanese Room (12 tatami mats, 2F)

  • 20 sq m
  • Sleeps 2
  • 2 Single Futons
  • Free Wi-Fi

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  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
4.5 out of 5, Wonderful, 433 reviews
The price is €197
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About this property

Arashiyama Benkei

Along with 20 restaurants, this smoke-free ryokan has dry cleaning and free newspapers. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle, and free train station pick-up. Additionally, wedding services, a garden, and a front-desk safe are onsite.
Arashiyama Benkei offers 10 accommodations with safes and complimentary bottled water. Flat-screen televisions are featured in guestrooms.

Bathrooms include toilets with an electronic bidet, hair dryers, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 6:00 AM to midnight. There are hot springs on site.
During your stay at Arashiyama Benkei, you're just a quick walk from Arashiyama Bamboo Grove. Enjoy features like free WiFi in public areas, free self parking, and free train station pick-up service.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at one of the 20 restaurants
  • Breakfast served daily for a fee
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Onsite recreation includes hot springs
  • 10 minutes by foot from Arashiyama Bamboo Grove and a 3-minute drive from Shijo Street
  • Free train station pick-up, train station drop-off, and local-area shuttle service
There are 20 restaurants on site. WiFi is free in public spaces. Arashiyama Benkei offers its guests hot springs. An area shuttle, a train station pick-up service, and a train station drop-off service are free. A terrace, multilingual staff, and a garden are also featured at Arashiyama Benkei. Limited free parking is available on a first-come, first-served basis.

This 4-star Kyoto ryokan is smoke free.

For a fee, guests can enjoy local cuisine breakfast daily from 7:30 AM to 9:30 AM.
Arashiyama Benkei has 20 restaurants on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free area shuttle
  • Free train station pick-up and drop-off shuttle
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily local cuisine breakfast available 7:30 AM to 9:30 AM for a fee: JPY 3,300 for adults and JPY 3,300 for children
  • 20 restaurants

Things to do

  • Hot springs

Family friendly

  • Free area shuttle

Conveniences

  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Outdoors

  • Garden
  • On a river
  • On the boardwalk/promenade
  • Terrace

Spa

  • Hot springs
  • Public bath open from 6:00 AM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7 PM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests must contact the property in advance for check-in instructions; access will be through a private entrance
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
All restaurants at the property require guests to pre-book breakfast service 1 day in advance, and pre-book dinner service 3 days in advance. Meal requests for guests without restaurant reservations cannot be accommodated.

Access methods

Private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately JPY 3300 for adults and JPY 3300 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Arashiyama Benkei offers transfers from the train station. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property does not have a front desk. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 7 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Guests can access their accommodation through a private entrance. For any questions, please contact the property using the information on the booking confirmation.
Additional fees may apply to children for items such as extra bedding and meals.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for private bath/onsen. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Arashiyama Benkei
Arashiyama Benkei Inn
Arashiyama Benkei Inn Kyoto
Arashiyama Benkei Kyoto
Benkei Arashiyama
Arashiyama Benkei Hotel Kyoto
Benkei Inn
Arashiyama Benkei Kyoto
Arashiyama Benkei Ryokan
Arashiyama Benkei Ryokan Kyoto

Arashiyama Benkei Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 140 out of 179 reviews
Rating 8 - Good. 32 out of 179 reviews
Rating 6 - Okay. 5 out of 179 reviews
Rating 4 - Poor. 2 out of 179 reviews
Rating 2 - Terrible. 0 out of 179 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
早朝嵐山で撮影があり利用しました。 食事の予約をしていませんでしたが、到着が20時と遅く相談したところおうどん二人分用意してくださいました。 貸し切り露天風呂にも入れて、サービスもよく、嵐山竹林にもすごく近いのでおすすめです！ 今度は2泊くらいしたいです。
Stayed 1 night in Mar 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a fantastic traditional experience. Made me feel very comfortable experiencing traditional hospitality. Was able to take advantage of a private Onsen.
Stayed 1 night in Jan 2020
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Great disappointment

This was the most expensive stay in my trip to Arima Onsen, Kyoto and Osaka. Expectation was high. The start was good, the reception was nice, everything fine until the keiseki dinner. The first few courses were excellent. Then the quality if the following courses dropped. Waiting was long. We had ti sit for 20 minutes to have rice. Dessert was a joke, assorted fruits and ice cream had no traditional Japanese feeling. Not ended yet. When we returned to the room, the bed was not prepared as initially promised, to prepare while we had dinner. Next morning, no staff come to lead us to breakfast so we broke into a wrong room. A staff asked if he should remove our bed, and we said no need. When we returned to the room, the bed was removed. We have a feeling of privacy being intruded because we did mot prepare to let someone in. Overall is huge disappointment especially out of the high cost.
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

hidemi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

京都なら嵐山

丁寧な対応と、一つ一つが十分に良いコンディションで食事を提供して頂きました。景色も素晴らしく、なぜ京都の嵐山が評価されるのか良くわかりました。
Stayed 1 night in Dec 2019
Verified

6/10 Okay

CS

Liked: Cleanliness, staff & service
Great location and views. Restaurant is incredible. Property is feeling a little aged, needs some serious refreshing. Concierge service was mixed.
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an older building which could have used some updating. All the same it was well maintained and the staff were phenomenal. We took the kaiseki dinner in the evening and it was IMMACULATE. Same goes for the Japanese style breakfast in the morning. I wasn’t allowed to use the public baths as I have visible tattoos but the private bath was adequate. They use a small amount of chlorine in the water which I wasn’t expecting but I suppose it makes sense. If you’re looking for a traditional style ryokan look no further. A lot of places tout themselves as “international” ryokans to foreigners and they’re just regular hotels with a bathtub - don’t be fooled. The high price is worth the night for the experience.
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

ying

Liked: Staff & service, amenities, property conditions & facilities
Great location and friendly staff. The dinner and breakfast meal are delicious.
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautifully and perfectly located property and the food was excellent too
Stayed 2 nights in Nov 2019
Verified

10/10 Excellent

Lyri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
女将さんをはじめ、スタッフの皆さんが笑顔で丁寧に接してくださり、娘も私も大変寛げ満足しています。 桂川と向かいの山々を眺めながらの美味しい朝食は最高です。 また露天風呂から山の紅葉も見られ、素敵なひとときを過ごすことができました。
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The nine course, two hour dinner in a private room was amazing! The location was exceptional as well—close to the bamboo forest, temples, and Monkey Park. A great coffee shop on the corner (ryokan only serves tea!) A fabulous experience. Highly recommend.
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

Ms.Wang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were travelling with a 3 month old baby and appreciated the excellent service from the staff to accommodate our requests. Great location with scenic views from our room.
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

WANJU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

完美的蜜月

在辨慶的這個夜晚，是京都蜜月行最美好的一段~~~ 期待下次再度回到辨慶
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service here was amazing. The fantastic staff make you feel welcome from the moment you step in the door and ensure you are well looked after throughout the stay. The onsen was great and kept in very good condition.
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

Kuan hsun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was very wonderful for the quality of service

Overall, hotel was so good for my family to stay With. I would like to choice this hotel again:)
Stayed 2 nights in Sep 2019
Verified

10/10 Excellent

Peichun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
這是個很好的住宿經驗，早晩餐都很美味，此次住宿剛好遇上小孩生日，飯店人員很貼心的準備小禮物，細心程度好的沒話說。
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente atención y servicio.
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Yeung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful experience! Will come back again
Stayed 2 nights in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Great food! Great people! Great!
Stayed 2 nights in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience, traditional Japanese experience, beautiful view, hot spring in the room and staff is just great.
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the Ryokan, loved the atmosphere, loved the ambience, loved the staff friendliness, loved the dinner menu - but will stay away from seafood for a while after this as we had an extensive seafood menu which was excellent, but we over-indulged
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

NAEUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

또 가고싶어요~~

가격때문에 망설였지만 어느곳보다 너무나 편안하고 근사했던곳이예요 한국직원분이 너무 친절해서 좋았구요 객실에 딸린 개인온천장은 너무나 천국같았어요 밖에 나무냄새가 너무나 좋더라구요~ 이불에 눕자마자 몸이 빨려들어가서 기절하고 잤네요 하루가 너무 짧았던...다시 갈 기회가 되면 또 가고싶네요~~
Stayed 1 night in Jun 2019
Verified

10/10 Excellent

SCJ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot say enough good things about this place. Everything from the service, food, ambiance is exceptional. The staff go above and beyond to meet your needs. I hope I will be fortunate enough to have the opportunity to come back someday. Truly the highlight of my family’s recent trip to Japan.
Stayed 2 nights in Jun 2019
Verified

10/10 Excellent

Man Wan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務員的態度十分好，令人如沐春風，努力解決問題。晚餐及和式早餐都美味精緻，份量足夠。但在溫泉方面，雖有室內及露天風呂，但形式較單調，若加些按摩丶不同溫度的池便更好了。因客房不多，很清靜。
Stayed 1 night in Jun 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food. Good location and excellent service. Highly recommended to stay!
Stayed 2 nights in May 2019
Verified

10/10 Excellent

McArthur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful setting along the river (try and get river view), with very attentive staff. We only had breakfast which was very nicely presented, and both Japanese and Western were excellent. One slight drawback is that there is essentially nothing open outside the Ryokan after 6pm. No restaurants and very few shops, so plan to eat early. There is a train stop very convenient.
Stayed 2 nights in May 2019