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Hotel Gracery Kyoto Sanjo

4.0 star property

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Photo gallery for Hotel Gracery Kyoto Sanjo

Lounge
Property entrance
Down duvets, in-room safe, desk, blackout curtains
Property amenity
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping

Explore the area

View in a map
420 Sakuranocho, Nakagyo-ku, Kyoto, Kyoto, 604-8035
  • Place, Kawaramachi Street
    ‪1 min walk‬
  • Place, Pontocho Alley
    ‪4 min walk‬
  • Place, Nishiki Market
    ‪4 min walk‬
  • Airport, Osaka (ITM-Itami)
    ‪60 min drive‬

Room options

View all photos for Universal Double Room

Down duvets, in-room safe, desk, blackout curtains

Universal Double Room

  • Sleeps 2

View all photos for Universal Twin Room

Down duvets, in-room safe, desk, blackout curtains

Universal Twin Room

  • Sleeps 2

South Tower Superior Double Room

  • Sleeps 2

View all photos for Standard Twin Room, Non Smoking

Down duvets, in-room safe, desk, blackout curtains

Standard Twin Room, Non Smoking

9.4 out of 10
Exceptional
(59 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room, Non Smoking

Triple Room, Non Smoking

Triple Room, Non Smoking

8.8 out of 10
Excellent
(20 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Kyoto Room, Non Smoking

Kyoto Room, Non Smoking

Kyoto Room, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for MATSU KABUKI Room, Non Smoking

MATSU KABUKI Room, Non Smoking

MATSU KABUKI Room, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for SAKURA KABUKI Room, Non Smoking

SAKURA KABUKI Room, Non Smoking | Property amenity

SAKURA KABUKI Room, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Non Smoking

Down duvets, in-room safe, desk, blackout curtains

Standard Double Room, Non Smoking

8.8 out of 10
Excellent
(13 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room, Non Smoking

Down duvets, in-room safe, desk, blackout curtains

Standard Double Room, Non Smoking

9.2 out of 10
Wonderful
(30 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Double Room, Non Smoking, Club lounge access

Premium Double Room, Non Smoking, Club lounge access

Premium Double Room, Non Smoking, Club lounge access

9.4 out of 10
Exceptional
(11 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Twin Room, Non Smoking, Club lounge access

Down duvets, in-room safe, desk, blackout curtains

Premium Twin Room, Non Smoking, Club lounge access

7.4 out of 10
Good
(3 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Standard Twin Room(Non smoking)

Down duvets, in-room safe, desk, blackout curtains

Standard Twin Room(Non smoking)

  • Sleeps 2

View all photos for Kabuki Room (Matsuma)

Down duvets, in-room safe, desk, blackout curtains

Kabuki Room (Matsuma)

  • Sleeps 2

View all photos for Kyoto Room

Down duvets, in-room safe, desk, blackout curtains

Kyoto Room

  • Sleeps 2

View all photos for Triple Room

Down duvets, in-room safe, desk, blackout curtains

Triple Room

  • Sleeps 3

View all photos for Deluxe Twin Room-Non-Smoking

Down duvets, in-room safe, desk, blackout curtains

Deluxe Twin Room-Non-Smoking

  • Sleeps 2

View all photos for Deluxe Room-Non-Smoking

Down duvets, in-room safe, desk, blackout curtains

Deluxe Room-Non-Smoking

  • Sleeps 2

View all photos for Standard Twin Room(Smoking)

Down duvets, in-room safe, desk, blackout curtains

Standard Twin Room(Smoking)

  • Sleeps 2

View all photos for Standard Double Room(Non smoking)

Down duvets, in-room safe, desk, blackout curtains

Standard Double Room(Non smoking)

  • Sleeps 2

View all photos for Standard Double Room(Smoking)

Down duvets, in-room safe, desk, blackout curtains

Standard Double Room(Smoking)

  • Sleeps 2

View all photos for Kabuki Room (Sakura)

Down duvets, in-room safe, desk, blackout curtains

Kabuki Room (Sakura)

  • Sleeps 2

View all photos for Premium Twin Room

Down duvets, in-room safe, desk, blackout curtains

Premium Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

View all photos for Premium Double Room

Down duvets, in-room safe, desk, blackout curtains

Premium Double Room

  • Sleeps 2

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About this property

Hotel Gracery Kyoto Sanjo

Hotel with a restaurant, 4-minute walk to Nishiki Market
This hotel features a restaurant, laundry facilities, and a 24-hour front desk. WiFi in public areas is free. Other amenities include free newspapers.
Hotel Gracery Kyoto Sanjo offers 225 air-conditioned accommodations with safes and complimentary bottled water. Beds feature down comforters. 40-inch flat-screen televisions come with digital channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Hotel Gracery Kyoto Sanjo. During your stay, you're just a quick walk from Nishiki Market. You'll find features like free WiFi in public areas, plus a restaurant and laundry facilities.
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at the restaurant
  • Amenities include free lobby newspapers, laundry facilities, and an elevator
  • Guests have great things to say about the location and the proximity to shopping
  • Just a 4-minute walk from Nishiki Market and a 2-minute drive from Yasaka Shrine
There's a restaurant on site. WiFi and wired Internet are free in public spaces. Hotel Gracery Kyoto Sanjo also features complimentary newspapers in the lobby, laundry facilities, and an elevator.

Smoking is allowed in designated areas at this 4-star Kyoto hotel.

Hotel Gracery Kyoto Sanjo has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • Lift (90 centimetre wide door)

More

  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property offers rooms in the South Tower and the North Tower. Guests must check in at the tower indicated in the room name they have booked.
Breakfast is not included in the Breakfast rate for children ages 4-12 included in the reservation.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Gracery Kyoto Sanjo
Hotel Gracery Sanjo
Gracery Kyoto Sanjo
Gracery Sanjo
Gracery Kyoto Sanjo Kyoto
Hotel Gracery Kyoto Sanjo Hotel
Hotel Gracery Kyoto Sanjo Kyoto
Hotel Gracery Kyoto Sanjo Hotel Kyoto

Hotel Gracery Kyoto Sanjo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 670 out of 1002 reviews
Rating 8 - Good. 236 out of 1002 reviews
Rating 6 - Okay. 67 out of 1002 reviews
Rating 4 - Poor. 18 out of 1002 reviews
Rating 2 - Terrible. 11 out of 1002 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Janice

Liked: Cleanliness, amenities, property conditions & facilities
Hotel is in a very convenient location for shopping. Staff were very friendly, loved the extra amenities available down by the front desk - lotions, tea, toiletries. One suggestion is to have better pillows and to provide two pillows/bed. My son also said the mattress was not comfortable for the sofa bed. The elevator bell could also be heard in our room so note to light sleepers!
Stayed 4 nights in Nov 2025

6/10 Okay

Helen Gaye

Stayed 4 nights in Nov 2025

10/10 Excellent

Kyle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff, great location, nice rooms
Stayed 4 nights in Nov 2025

6/10 Okay

Cierra

Travelled with partner
This property should not be rated as 4 star. The service, check in, cleanliness and property quality are at a 3 star level.
Stayed 3 nights in Oct 2025

8/10 Good

Gail

Stayed 4 nights in Oct 2025

8/10 Good

Gail

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Spent first 4 nights here in the specialised Kabuki Room in the south building and the 2nd 4 nights in a standard room. The Kabuki room, which replicated a theatre stage, was a nice change and provided many a giggle and challenge at times, particularly when trying to find the right light switch to turn off at night. As the Kabuki room was superior we had access to the premium lounge between 7pm-10pm for free drinks and snacks which was nice. Used the laundry room too which was a good bonus (cheap to use too - £2.50 a wash and 50p per 20 minutes for the dryer). Well located in a covered shopping precinct so access to shops and eateries was just outside the door. Female staff were more approachable than the males and seemed to have more English but all were helpful. We used luggage forwarding when staying here which worked very well and it was in our room waiting for us 2 days later in Tokyo. Hotel is comfortable, clean and well maintained.
Stayed 4 nights in Oct 2025

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay! The hotel’s central location was excellent, perfect base for exploring the city and getting around easily. The room was quite small, but it was clean, comfortable, and well-equipped, making it a pleasant place to relax after a day out. The only minor downside was the buffet breakfast, which wasn’t the best value, but overall we really enjoyed our time here and would stay again.
Stayed 4 nights in Oct 2025

10/10 Excellent

Maura

Liked: Cleanliness, staff & service, amenities
Great room and staff. The lounge and premium lounge if you're nasty were really nice! It's very conveniently located near transit and is on the main drag for shopping.
Stayed 3 nights in Oct 2025

10/10 Excellent

Jean-Paul

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice room, great location, good price, accommodated my late booking… couldn’t ask for more.
Stayed 2 nights in Oct 2025

10/10 Excellent

YUHAO

Stayed 2 nights in Jul 2025

10/10 Excellent

Glenn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So handy for getting to transport, good food options and close to Nishiki market. Comfortable twin room where I slept well, being 6ft 5 inches I was concerned the bed may not be big enough, but it certainly was. Great AC too.
Stayed 4 nights in Oct 2025

8/10 Good

Edwin Bruce

Liked: Cleanliness, property conditions & facilities
Room are clean and staff’s are helpful and friendly 👍
Stayed 4 nights in Oct 2025

10/10 Excellent

Navroop

Stayed 3 nights in Oct 2025

10/10 Excellent

Frankie

Stayed 3 nights in Oct 2025

4/10 Poor

Shu Maggie

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Bed is not cleaning
Stayed 3 nights in Oct 2025

10/10 Excellent

Victoria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel in a great location, good rooms and amenities. Helpful staff.
Stayed 4 nights in Oct 2025

8/10 Good

Jennifer

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Spacious room, very kind staff, amazingly accessible to shopping/restaurants. The cleanliness lacked attention to detail, but didn’t warrant a complaint nor room change.
Stayed 3 nights in Oct 2025

10/10 Excellent

Honsun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind and helpful staff
Stayed 3 nights in Oct 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is right in the center of downtown and easy to walk to any nearby attractions, food, and shopping. Train stations only a few minutes away to get tj and from Kyoto Station
Stayed 3 nights in Oct 2025

8/10 Good

Roxanne

Stayed 1 night in Oct 2025

10/10 Excellent

Vicky

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious rooms, quiet, relaxing, amazing food.
Stayed 3 nights in Sep 2025

8/10 Good

Vinh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room, 10 mins walk to transport but not directly to Kyoto, close to shopping district and very efficient check in and out. Provides water bottles every day would be a bonus and improves coffee quality at breakfast would be great.
Stayed 7 nights in Oct 2025

10/10 Excellent

Kyleigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was great! The staff is very friendly and you are able to check in and out at a kiosk. They provide luggage storage if you arrive early and will have it waiting in your room for you. The bed was very comfortable! We booked a premium room and it came with pajamas, slippers, bubble bath, face masks, and a skin care set - it was all great quality!
Stayed 1 night in Sep 2025

10/10 Excellent

victoria

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great amenities. Good location for shopping and easy transportation options to explore the city.
Stayed 2 nights in Oct 2025