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Hotel Gracery Kyoto Sanjo

4.0 star property

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Photo gallery for Hotel Gracery Kyoto Sanjo

Lounge
Property amenity
Down duvets, in-room safe, desk, blackout curtains
Property entrance
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping

Explore the area

View in a map
420 Sakuranocho, Nakagyo-ku, Kyoto, Kyoto, 604-8035
  • Place, Kawaramachi Street
    ‪1 min walk‬
  • Place, Pontocho Alley
    ‪4 min walk‬
  • Place, Nishiki Market
    ‪4 min walk‬
  • Airport, Osaka (ITM-Itami)
    ‪60 min drive‬

Room options

View all photos for Universal Double Room

Down duvets, in-room safe, desk, blackout curtains

Universal Double Room

  • Sleeps 2

View all photos for Universal Twin Room

Down duvets, in-room safe, desk, blackout curtains

Universal Twin Room

  • Sleeps 2

South Tower Superior Double Room

  • Sleeps 2

View all photos for Standard Twin Room, Non Smoking

Down duvets, in-room safe, desk, blackout curtains

Standard Twin Room, Non Smoking

9.4 out of 10
Exceptional
(59 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room, Non Smoking

Triple Room, Non Smoking

Triple Room, Non Smoking

8.8 out of 10
Excellent
(20 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Kyoto Room, Non Smoking

Kyoto Room, Non Smoking

Kyoto Room, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for MATSU KABUKI Room, Non Smoking

MATSU KABUKI Room, Non Smoking

MATSU KABUKI Room, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for SAKURA KABUKI Room, Non Smoking

SAKURA KABUKI Room, Non Smoking | Property amenity

SAKURA KABUKI Room, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Non Smoking

Down duvets, in-room safe, desk, blackout curtains

Standard Double Room, Non Smoking

8.8 out of 10
Excellent
(13 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room, Non Smoking

Down duvets, in-room safe, desk, blackout curtains

Standard Double Room, Non Smoking

9.2 out of 10
Wonderful
(31 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Double Room, Non Smoking, Club lounge access

Premium Double Room, Non Smoking, Club lounge access

Premium Double Room, Non Smoking, Club lounge access

9.4 out of 10
Exceptional
(11 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Twin Room, Non Smoking, Club lounge access

Down duvets, in-room safe, desk, blackout curtains

Premium Twin Room, Non Smoking, Club lounge access

7.4 out of 10
Good
(3 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Standard Twin Room(Non smoking)

Down duvets, in-room safe, desk, blackout curtains

Standard Twin Room(Non smoking)

  • Sleeps 2

View all photos for Kabuki Room (Matsuma)

Down duvets, in-room safe, desk, blackout curtains

Kabuki Room (Matsuma)

  • Sleeps 2

View all photos for Kyoto Room

Down duvets, in-room safe, desk, blackout curtains

Kyoto Room

  • Sleeps 2

View all photos for Triple Room

Down duvets, in-room safe, desk, blackout curtains

Triple Room

  • Sleeps 3

View all photos for Deluxe Twin Room-Non-Smoking

Down duvets, in-room safe, desk, blackout curtains

Deluxe Twin Room-Non-Smoking

  • Sleeps 2

View all photos for Deluxe Room-Non-Smoking

Down duvets, in-room safe, desk, blackout curtains

Deluxe Room-Non-Smoking

  • Sleeps 2

View all photos for Standard Twin Room(Smoking)

Down duvets, in-room safe, desk, blackout curtains

Standard Twin Room(Smoking)

  • Sleeps 2

View all photos for Standard Double Room(Non smoking)

Down duvets, in-room safe, desk, blackout curtains

Standard Double Room(Non smoking)

  • Sleeps 2

View all photos for Standard Double Room(Smoking)

Down duvets, in-room safe, desk, blackout curtains

Standard Double Room(Smoking)

  • Sleeps 2

View all photos for Kabuki Room (Sakura)

Down duvets, in-room safe, desk, blackout curtains

Kabuki Room (Sakura)

  • Sleeps 2

View all photos for Premium Twin Room

Down duvets, in-room safe, desk, blackout curtains

Premium Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

View all photos for Premium Double Room

Down duvets, in-room safe, desk, blackout curtains

Premium Double Room

  • Sleeps 2

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About this property

Hotel Gracery Kyoto Sanjo

This hotel features a restaurant, laundry facilities, and a 24-hour front desk. WiFi in public areas is free. Other amenities include free newspapers.
Hotel Gracery Kyoto Sanjo offers 225 air-conditioned accommodations with safes and complimentary bottled water. Beds feature down comforters. 40-inch flat-screen televisions come with digital channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Hotel Gracery Kyoto Sanjo. During your stay, you're just a quick walk from Kawaramachi Street. You'll find features like free WiFi in public areas, plus a restaurant and laundry facilities.
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at the restaurant
  • Amenities include free lobby newspapers, laundry facilities, and an elevator
  • Guests have great things to say about the location and the proximity to shopping
  • Just a 4-minute walk from Nishiki Market and a 2-minute drive from Yasaka Shrine
There's a restaurant on site. WiFi and wired Internet are free in public spaces. Hotel Gracery Kyoto Sanjo also features complimentary newspapers in the lobby, laundry facilities, and an elevator.

Smoking is allowed in designated areas at this 4-star Kyoto hotel.

Hotel Gracery Kyoto Sanjo has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • Lift (90 centimetre wide door)

More

  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property offers rooms in the South Tower and the North Tower. Guests must check in at the tower indicated in the room name they have booked.
Breakfast is not included in the Breakfast rate for children ages 4-12 included in the reservation.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Gracery Kyoto Sanjo
Hotel Gracery Sanjo
Gracery Kyoto Sanjo
Gracery Sanjo
Gracery Kyoto Sanjo Kyoto
Hotel Gracery Kyoto Sanjo Hotel
Hotel Gracery Kyoto Sanjo Kyoto
Hotel Gracery Kyoto Sanjo Hotel Kyoto

Hotel Gracery Kyoto Sanjo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 671 out of 1001 reviews
Rating 8 - Good. 234 out of 1001 reviews
Rating 6 - Okay. 68 out of 1001 reviews
Rating 4 - Poor. 17 out of 1001 reviews
Rating 2 - Terrible. 11 out of 1001 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Paya

Stayed 5 nights in Nov 2025

10/10 Excellent

Natalia

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location but still was quiet at night. Super easy to get to all main locations in kyoto. The room was huge and plenty of room to open luggage. I liked how the toilet was separate from the shower.
two person room
Stayed 2 nights in Nov 2025

10/10 Excellent

Toan

Liked: Cleanliness, amenities, property conditions & facilities
Location is the best.
Stayed 2 nights in Nov 2025

8/10 Good

Quan

Stayed 4 nights in Nov 2025

10/10 Excellent

Tracy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable rooms with amenities. Staff were very helpful and accommodating. Location is quite central and close to a nearby train station.
Stayed 3 nights in Nov 2025

6/10 Okay

Tracey

Stayed 3 nights in Nov 2025

10/10 Excellent

Kavit

Stayed 2 nights in Nov 2025

10/10 Excellent

Reisee

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
In the heart of the shopping district. Staff was very friendly, easy access to public transportation, clean rooms. We stayed in a premium room so we had access to the premium lounge that offered free snacks and beverages.
Stayed 4 nights in Nov 2025

10/10 Excellent

Dipak

Stayed 4 nights in Nov 2025

10/10 Excellent

Jailene

Liked: Cleanliness, property conditions & facilities
Great location near everything ,spacious clean rooms.
Stayed 1 night in Nov 2025

8/10 Good

Tina

Staff were helpful. The pillows were awful.
Stayed 3 nights in Nov 2025

10/10 Excellent

Sarah

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near shops and walkable to many destinations,
Stayed 4 nights in Nov 2025

10/10 Excellent

Paul

Stayed 1 night in Nov 2025

10/10 Excellent

Christine and Kenneth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location is excellent, the staff helpful and attentive and the rooms comfortable and large by Japanese standards. The only negative I saw is that there is a very small lobby and doesn’t appear to be anywhere to store luggage. The lobby was typically chaotic
Stayed 4 nights in Nov 2025

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location. The staff was amazing with my luggage.
Stayed 2 nights in Nov 2025

10/10 Excellent

Sean

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
部屋は広くて、綺麗で、朝ごはんは毎日同じものだったけど美味しかったです！
Stayed 3 nights in Nov 2025

10/10 Excellent

Angelica

Stayed 1 night in Oct 2025

10/10 Excellent

Mai

Stayed 2 nights in Nov 2025

6/10 Okay

Nguyet

It’s hard to find the entrance, one is in North, one is in South. Took about one hr to find the location.
Stayed 1 night in Nov 2025

8/10 Good

Janice

Liked: Cleanliness, amenities, property conditions & facilities
Hotel is in a very convenient location for shopping. Staff were very friendly, loved the extra amenities available down by the front desk - lotions, tea, toiletries. One suggestion is to have better pillows and to provide two pillows/bed. My son also said the mattress was not comfortable for the sofa bed. The elevator bell could also be heard in our room so note to light sleepers!
Stayed 4 nights in Nov 2025

6/10 Okay

Helen Gaye

Stayed 4 nights in Nov 2025

10/10 Excellent

Kyle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff, great location, nice rooms
Stayed 4 nights in Nov 2025

6/10 Okay

Cierra

Travelled with partner
This property should not be rated as 4 star. The service, check in, cleanliness and property quality are at a 3 star level.
Stayed 3 nights in Oct 2025

8/10 Good

Gail

Stayed 4 nights in Oct 2025

8/10 Good

Gail

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Spent first 4 nights here in the specialised Kabuki Room in the south building and the 2nd 4 nights in a standard room. The Kabuki room, which replicated a theatre stage, was a nice change and provided many a giggle and challenge at times, particularly when trying to find the right light switch to turn off at night. As the Kabuki room was superior we had access to the premium lounge between 7pm-10pm for free drinks and snacks which was nice. Used the laundry room too which was a good bonus (cheap to use too - £2.50 a wash and 50p per 20 minutes for the dryer). Well located in a covered shopping precinct so access to shops and eateries was just outside the door. Female staff were more approachable than the males and seemed to have more English but all were helpful. We used luggage forwarding when staying here which worked very well and it was in our room waiting for us 2 days later in Tokyo. Hotel is comfortable, clean and well maintained.
Stayed 4 nights in Oct 2025