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Hotel Gracery Kyoto Sanjo

4.0 star property

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Photo gallery for Hotel Gracery Kyoto Sanjo

Property amenity
Down duvets, in-room safe, desk, blackout curtains
Property entrance
Reception
Lounge

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping

Explore the area

View in a map
420 Sakuranocho, Nakagyo-ku, Kyoto, Kyoto, 604-8035
  • Place, Kawaramachi Street
    ‪1 min walk‬
  • Place, Pontocho Alley
    ‪4 min walk‬
  • Place, Nishiki Market
    ‪4 min walk‬
  • Airport, Osaka (ITM-Itami)
    ‪61 min drive‬

Room options

View all photos for Universal Double Room

Down duvets, in-room safe, desk, blackout curtains

Universal Double Room

  • Sleeps 2

View all photos for Universal Twin Room

Down duvets, in-room safe, desk, blackout curtains

Universal Twin Room

  • Sleeps 2

South Tower Superior Double Room

  • Sleeps 2

View all photos for Standard Twin Room, Non Smoking

Down duvets, in-room safe, desk, blackout curtains

Standard Twin Room, Non Smoking

9.2 out of 10
Wonderful
(62 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room, Non Smoking

Triple Room, Non Smoking

Triple Room, Non Smoking

9.0 out of 10
Wonderful
(21 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Kyoto Room, Non Smoking

Kyoto Room, Non Smoking

Kyoto Room, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for MATSU KABUKI Room, Non Smoking

MATSU KABUKI Room, Non Smoking

MATSU KABUKI Room, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for SAKURA KABUKI Room, Non Smoking

SAKURA KABUKI Room, Non Smoking | Property amenity

SAKURA KABUKI Room, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Non Smoking

Down duvets, in-room safe, desk, blackout curtains

Standard Double Room, Non Smoking

9.0 out of 10
Wonderful
(14 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room, Non Smoking

Down duvets, in-room safe, desk, blackout curtains

Standard Double Room, Non Smoking

9.2 out of 10
Wonderful
(35 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Double Room, Non Smoking, Club lounge access

Premium Double Room, Non Smoking, Club lounge access

Premium Double Room, Non Smoking, Club lounge access

9.0 out of 10
Wonderful
(16 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Twin Room, Non Smoking, Club lounge access

Down duvets, in-room safe, desk, blackout curtains

Premium Twin Room, Non Smoking, Club lounge access

8.0 out of 10
Very good
(4 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Standard Twin Room(Non smoking)

Down duvets, in-room safe, desk, blackout curtains

Standard Twin Room(Non smoking)

  • Sleeps 2

View all photos for Kabuki Room (Matsuma)

Down duvets, in-room safe, desk, blackout curtains

Kabuki Room (Matsuma)

  • Sleeps 2

View all photos for Kyoto Room

Down duvets, in-room safe, desk, blackout curtains

Kyoto Room

  • Sleeps 2

View all photos for Triple Room

Down duvets, in-room safe, desk, blackout curtains

Triple Room

  • Sleeps 3

View all photos for Deluxe Twin Room-Non-Smoking

Down duvets, in-room safe, desk, blackout curtains

Deluxe Twin Room-Non-Smoking

  • Sleeps 2

View all photos for Deluxe Room-Non-Smoking

Down duvets, in-room safe, desk, blackout curtains

Deluxe Room-Non-Smoking

  • Sleeps 2

View all photos for Standard Twin Room(Smoking)

Down duvets, in-room safe, desk, blackout curtains

Standard Twin Room(Smoking)

  • Sleeps 2

View all photos for Standard Double Room(Non smoking)

Down duvets, in-room safe, desk, blackout curtains

Standard Double Room(Non smoking)

  • Sleeps 2

View all photos for Standard Double Room(Smoking)

Down duvets, in-room safe, desk, blackout curtains

Standard Double Room(Smoking)

  • Sleeps 2

View all photos for Kabuki Room (Sakura)

Down duvets, in-room safe, desk, blackout curtains

Kabuki Room (Sakura)

  • Sleeps 2

View all photos for Adjoining room

Down duvets, in-room safe, desk, blackout curtains

Adjoining room

  • Sleeps 7

View all photos for Premium Twin Room

Down duvets, in-room safe, desk, blackout curtains

Premium Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

View all photos for Premium Double Room

Down duvets, in-room safe, desk, blackout curtains

Premium Double Room

  • Sleeps 2

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About this property

Hotel Gracery Kyoto Sanjo

This hotel features a restaurant, laundry facilities, and a 24-hour front desk. WiFi in public areas is free. Other amenities include free newspapers.
Hotel Gracery Kyoto Sanjo offers 225 air-conditioned accommodations with safes and complimentary bottled water. Beds feature down comforters. 40-inch flat-screen televisions come with digital channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Hotel Gracery Kyoto Sanjo. During your stay, you're just a quick walk from Kawaramachi Street. You'll find features like free WiFi in public areas, plus a restaurant and laundry facilities.
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at the restaurant
  • Amenities include free lobby newspapers, laundry facilities, and an elevator
  • Guests have great things to say about the proximity to shopping and the breakfast
  • Just a 4-minute walk from Nishiki Market and a 2-minute drive from Yasaka Shrine
There's a restaurant on site. WiFi and wired Internet are free in public spaces. Hotel Gracery Kyoto Sanjo also features complimentary newspapers in the lobby, laundry facilities, and an elevator.

Smoking is allowed in designated areas at this 4-star Kyoto hotel.

Hotel Gracery Kyoto Sanjo has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • Lift (90 centimetre wide door)

More

  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property offers rooms in the South Tower and the North Tower. Guests must check in at the tower indicated in the room name they have booked.
Breakfast is not included in the Breakfast rate for children ages 4-12 included in the reservation.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Gracery Kyoto Sanjo
Hotel Gracery Sanjo
Gracery Kyoto Sanjo
Gracery Sanjo
Gracery Kyoto Sanjo Kyoto
Hotel Gracery Kyoto Sanjo Hotel
Hotel Gracery Kyoto Sanjo Kyoto
Hotel Gracery Kyoto Sanjo Hotel Kyoto

Hotel Gracery Kyoto Sanjo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 668 out of 1005 reviews
Rating 8 - Good. 239 out of 1005 reviews
Rating 6 - Okay. 71 out of 1005 reviews
Rating 4 - Poor. 18 out of 1005 reviews
Rating 2 - Terrible. 9 out of 1005 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Farhan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is really affordable and the service it provides at the price point is honestly a bargain. Maybe its because i went in january but still..
Stayed 2 nights in Jan 2026

8/10 Good

Kevin, San Francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities
This property was an amazing find. The staff were so friendly and accommodating and the location was smack dab in the middle of the shopping area of Kyoto. My only complaint would have to be the beds. They were on the uncomfortable size. Luckily we only stayed one night because otherwise my back would have not recovered. The sofa bed in which my mother used also was uncomfortable and seemed to be broken. Other than that, the stay was amazing!
Stayed 1 night in Jan 2026

10/10 Excellent

MICHELLE C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room was very clean
Stayed 2 nights in Jan 2026

10/10 Excellent

Leticia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fabulous!
Stayed 2 nights in Nov 2025

10/10 Excellent

Wayne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exactly as it looked online. Comfy and well placed.
Stayed 3 nights in Jan 2026

10/10 Excellent

Sophie

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, nice amenities, great staff and communal area
Stayed 6 nights in Jan 2026

10/10 Excellent

Deepa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, within walking distance from the train station. Helpful and attentive staff, very clean room and bathroom.
Stayed 1 night in Nov 2025

10/10 Excellent

Elsie

Liked: Cleanliness, staff & service, amenities
Spotless. Decent size for Japan. But you need to move around furniture if you have large suitcases. Book the room with 2 beds if you want more space!
Stayed 3 nights in Dec 2025

10/10 Excellent

Anita

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The front desk staff was very helpful to assist us with check in process, and set us up with hotel membership so we can check out 1 hour later.
Stayed 3 nights in Dec 2025

4/10 Poor

Irma

Stayed 4 nights in Nov 2025

10/10 Excellent

Fei

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Location is very convenient. The staff is super friendly and also helpful!
Stayed 4 nights in Dec 2025

10/10 Excellent

Arron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025

8/10 Good

Wei Hon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Everything was perfect until a reception staff who can’t speak simple English ask me to read about the housekeeping rules myself when I enquire. And the best part was she showed me a non English version and ask me to read myself.
Stayed 3 nights in Dec 2025

8/10 Good

Keiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and fairly spacious room. I will return to this hotel when I re-visit kyoto.
Stayed 4 nights in Dec 2025

8/10 Good

Brittney

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room is very small, just enough for 2 people. The bed is very hard and flat.
Stayed 4 nights in Dec 2025

8/10 Good

Saqib

Liked: Cleanliness, amenities, property conditions & facilities
Very nice clean looking room. Comfortable beds. (other reviews say otherwise not sure why haha). Great ammenities, and washing machine available(coin laundry).Friendly staff, helpful. 1 star taken, because of very bad wifi. I had to use my mobile data unfortunately because of poor wifi.
Stayed 4 nights in Dec 2025

8/10 Good

Sze Nga

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The rooms are small but clean.
Stayed 2 nights in Nov 2025

8/10 Good

Zainul R

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were not friendly. Room was clean but had a smell
Stayed 6 nights in Dec 2025

10/10 Excellent

john

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
AC worked great, very clean
Stayed 4 nights in Dec 2025

10/10 Excellent

Jarrett

Business traveller
Liked: Cleanliness, staff & service, amenities
Room was spacious and had all the essentials. And more!
Stayed 3 nights in Dec 2025

10/10 Excellent

Therese, Arlington

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean. The location was good for getting out to see the sites.
Stayed 3 nights in Nov 2025

8/10 Good

LauranceJS

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel despite modest reception area.
Stayed 5 nights in Nov 2025

10/10 Excellent

Cruz

Stayed 2 nights in Dec 2025

8/10 Good

Byronn Hartzel

Stayed 3 nights in Nov 2025

10/10 Excellent

Tajleen

Liked: Cleanliness, amenities, property conditions & facilities
The room was awesome and the hotel had a lot of amenities which I liked
Stayed 3 nights in Nov 2025