2/10 Terrible
Joseph
Business traveller
7 May 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Where to begin- took 20 mins to get anyone to the desk. Another 30 to get checked in. Staff talked on phone to expida and openly discussed how i had already paid more than i shouldve because the luxury king i booked was not an option. I did not receive any compensation or discount. Room was musky, not sure why until i took off my shoes and my socks were instantly wet. The whole floor was soaked. Went to shower, the wayer backed up, gross black chunky water that nearly made me vomit. No one again at the front desk despite my three separate attempts so i went out and bought a plunger. I had to shower after being touched by that gross water!! I finally got it unclogged after about 45 mins of plunging. I stood on the tub edges and took a rinse only shower because it was still very slow to drain.the pool that is advertised is down and has been for approximately 5 years. The continental breakfast- used to be the best in the area was literally pne granola bar thhat sat nexr to a very old pot of coffee. The coffee was, by my estimate, at least 24 houts old. And i meant what i said- there was one single granola bar. There are no locks on the exterior doors, drug users roaming the halls until 6 am, filth and grime all through the halls. I was married on this property, i have a great deal of regard for the hotel....but it needs to be torn down before someone is hurt, gets sick or dies because of the unsafe conditions. Its an a
Joseph
Stayed 1 night in May 2025