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Volcano Lodge Hotel & Thermal Experience

4.0 star property
VIP Access

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Photo gallery for Volcano Lodge Hotel & Thermal Experience

Terrace/patio
Property video
Games room
4 outdoor pools, pool umbrellas, pool loungers
Hot springs

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • 24/7 front desk

Explore the area

Map
7 Km West From La Fortuna, La Fortuna, Alajuela, 50-4417
  • Los Lagos Hot Springs
    ‪19 min walk‬
  • Ecotermales Fortuna
    ‪4 min drive‬
  • Tabacon Hot Springs
    ‪8 min drive‬
  • La Fortuna (FON-Arenal)
    ‪12 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Junior Double Room, 1 King Bed

Junior Double Room, 1 King Bed

Junior Double Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 54 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

1 bedroom, in-room safe, desk, blackout curtains

Superior Room, 2 Double Beds

8.6 out of 10
Excellent
(39 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room (Thermal)

Superior Room (Thermal)

Superior Room (Thermal)

10.0 out of 10
Exceptional
(6 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

1 bedroom, in-room safe, desk, blackout curtains

Junior Suite

9.6 out of 10
Exceptional
(5 reviews)
  • 54 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed (Thermal)

Superior Room, 1 King Bed (Thermal)

Superior Room, 1 King Bed (Thermal)

9.0 out of 10
Wonderful
(14 reviews)
  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

9.2 out of 10
Wonderful
(12 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

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4.8 out of 5, Exceptional, (1011)
The price is €275
for 1 room
includes taxes & fees
19 Aug - 20 Aug
Arenal Manoa & Hot Springs Resort

About this property

Volcano Lodge Hotel & Thermal Experience

Family-friendly lodge with 4 outdoor pools and free breakfast
This smoke-free lodge features 4 outdoor pools, a restaurant, and 2 bars/lounges. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a poolside bar, a sauna, and a children's pool.
Volcano Lodge Hotel & Thermal Experience offers 66 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to patios. 32-inch LCD televisions come with digital channels. Bathrooms include rainfall showerheads and hair dryers.

This La Fortuna lodge provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include ceiling fans and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

There are 2 hot springs open between 10:00 AM and 10:00 PM.
Our customers tell us they can't get enough of the free breakfast at Volcano Lodge Hotel & Thermal Experience. During your stay, you're just a quick walk from Arenal Natura Ecological Park. Free WiFi in public areas, free self parking, and 4 outdoor pools are available.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking
  • The restaurant, swim-up bar, and poolside bar offer choices for drinking and dining
  • Take a swim in the 4 outdoor pools
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes hot springs, a sauna, and a playground
  • Guests love the breakfast and restaurant
  • Just a 4-minute drive from Ecotermales Fortuna and a few minutes from Ecoglide Arenal Park
  • Airport shuttle service available for a fee
Volcano Lodge Hotel & Thermal Experience offers its guests hot springs, 4 outdoor swimming pools, a sauna, and a children's pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is available daily. Public spaces have free WiFi and wired Internet.

A terrace, an arcade/game room, and tour/ticket assistance are also featured at the family-friendly Volcano Lodge Hotel & Thermal Experience. Free self parking is available.

This 4-star La Fortuna lodge is smoke free.

Guests are served free full breakfast daily from 6:30 AM to 10 AM.
Restaurante Sura - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Arenal Lobby Bar - This bar serves lunch and dinner. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free full breakfast available daily 6:30 AM to 10 AM
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Couples/private dining

Restaurants on site

  • Arenal Lobby Bar
  • Restaurante Sura

Things to do

  • 2 hot springs
  • 4 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Playground
  • Sauna
  • TV in common areas

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 2 hot springs
  • Hot springs open from 10:00 AM - 10:00 PM
  • Hot springs water temperature - 40 ºC
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Doorbell and phone notification
  • Front entrance ramp
  • Lever door handles
  • No lift
  • Well-lit path to entrance

More

  • 1 floor
  • Built in 1999
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Volcano Lodge Hotel & Thermal Experience

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Hot springs access available from 10:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Volcano Lodge & Springs
Volcano Lodge & Springs Fortuna
Volcano Springs
Volcano Springs Fortuna
Volcano Lodge Springs La Fortuna
Volcano Lodge Hotel Thermal Experience La Fortuna
Volcano Springs La Fortuna
Volcano Lodge Hotel Thermal Experience
Volcano Thermal Experience La Fortuna
Volcano Thermal Experience
Volcano & Thermal Experience
Volcano Lodge Hotel Thermal Experience
Volcano Lodge Hotel & Thermal Experience Lodge
Volcano Lodge Hotel & Thermal Experience La Fortuna
Volcano Lodge Hotel & Thermal Experience Lodge La Fortuna

Volcano Lodge Hotel & Thermal Experience Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 736 out of 1004 reviews
Rating 8 - Good. 190 out of 1004 reviews
Rating 6 - Okay. 46 out of 1004 reviews
Rating 4 - Poor. 20 out of 1004 reviews
Rating 2 - Terrible. 12 out of 1004 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ana

Travelled with family
Liked: Amenities
Encantador
Stayed 1 night in May 2025

8/10 Good

Jennie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The landscaping and gardens on this property are lush and painstakingly manicured — a beautiful tropical rainforest. The staff are kind and attentive. There's a plethora of thermal pools and hot tubs to enjoy on the property. They serve an excellent breakfast that's included. We had dinner at the restaurant one night and it was just OK. Not bad, but definitely not the best meal we had in La Fortuna. The rooms themselves are a bit dated, particularly the bathrooms. That didn't bother me too much; the only detail that really did bother me was the lighting in the rooms. At least in the room I was in (superior thermal), there were no lamps! No lamp by the beds. No floor lamp. Nothing but really bright, harsh overhead fluorescent lights. I found it really jarring, especially since (unlike updating a bathroom, for example) it's such a simple and inexpensive fix...just put a lamp or two on the bedside table. Replace the extra-bright fluorescent bulbs with soft white ones. Literal pennies and the problem would be fixed and the visit would be so much sweeter. That said, I absolutely loved the private thermal pool outside my room. I loved it so much, in fact, that it was the only one I ever got in during the entire 4 nights I stayed at the hotel! I never put a toe in the communal pools or hot tubs — not because they didn't look tempting, but just because the privacy of my own was so nice and convenient. It's definitely worth the splurge to upgrade to private thermal.
Stayed 4 nights in Apr 2025

8/10 Good

Erika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 2 nights in May 2025

10/10 Excellent

Miguel

Stayed 1 night in May 2025

10/10 Excellent

Manrique

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything well
Stayed 2 nights in May 2025

10/10 Excellent

Elena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Volcano lodge truly lives up to its name—it’s a paradise! The cabin we stayed in was comfortable, and clean. The views of the surrounding nature were absolutely breathtaking. One of the highlights of our stay was the variety of Thermo Mineral Hot Springs pools—there were so many to choose from, and they were all so relaxing. There are even areas designed for kids, making it a great spot for families. The service was excellent, and the food was delicious. We absolutely loved our time here and can’t wait to come back again. Highly recommend!
Stayed 3 nights in Mar 2025

10/10 Excellent

Jerry, Spokane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds were immaculate, and our room had the private mineral spring hot tub. It was very relaxing and a well kept property.
Stayed 2 nights in Apr 2025

6/10 Okay

Yonatan

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness
Ice machine was infested with bugs. Rooms were outdated with bugs everywhere. Property and surrounding area were beautiful.
Stayed 4 nights in Apr 2025

8/10 Good

JOSE, plainfield

Travelled with family
Liked: Cleanliness, property conditions & facilities
Property is beautiful and well maintained. Some of the staff members could be a bit more friendly. Food is decent, Bar areas close too early (9pm) even on weekends.
Stayed 5 nights in Apr 2025

8/10 Good

Shari

Travelled with partner
Liked: Property conditions & facilities
Nice place, clean, friendly. Hot water did not last for 2 showers.
Stayed 3 nights in Apr 2025

8/10 Good

Margaret

Stayed 3 nights in Apr 2025

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magical little hotel in an incredible area

Magical location, beautiful hotel, lovely staff
Stayed 4 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grounds were lush with tropical foliage - room had patio where we sat outside and watched/listened to creek, birds, misty rain and viewed Arenal volcano. Lots of Thermal pool areas to choose from, not crowded. Breakfast had good selection.
Stayed 2 nights in Apr 2025

4/10 Poor

anna

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Reshma

Stayed 1 night in Apr 2025

10/10 Excellent

PRIYA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and grounds. Rooms were a little dark and definitely had the jungle touch with some insects finding paths inside. Close to town and activities.
Stayed 3 nights in Mar 2025

10/10 Excellent

Glen, Blaine

Stayed 3 nights in Apr 2025

10/10 Excellent

benjamin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m in the Spa is awesome. One of the cooler hotels I have stayed in in the past year. As an id traveler, I wouldn’t highly recommend this to anyone looking to go on a La Fortuna adventure.
Stayed 2 nights in Dec 2024

8/10 Good

Indumathy

Stayed 4 nights in Mar 2025

10/10 Excellent

Russell

Stayed 4 nights in Feb 2025

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice layout with a lot of trees and flowers. The rooms were a little dated.
Stayed 4 nights in Mar 2025

4/10 Poor

Cristi

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Restaurant food very expensive and not very good. Not allowed to bring snacks or drinks in pool area was a unfortunate. Hotel grounds were well kept and rooms were clean
Stayed 2 nights in Mar 2025

6/10 Okay

Nancy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was very outdated. We had the king size bed room with a private thermal pool. It was just okay. Nothing special and probably wouldn’t have spent the extra money for the private thermal. The sauna on the property is tiny and the hot springs was basic. You have to rent towels by handing in tickets and if you lose it, it’s $20/towel. The employees always look annoyed when they have to give towels out as they are doing multiple jobs, i.e, bartending, servers, host at the restaurant. They look a bit overwhelmed….. The property is VERY large so if you’re not renting a car and your room happens to be further in the back, it can easily be a 1/2-3/4 mile walk to the reception. The only great thing about our stay is the breakfast which was buffet style and had a great spread. Would most likely try another place when we return to La Fortuna
Stayed 4 nights in Mar 2025

10/10 Excellent

claudia

Travelled with family and small children
Liked: Amenities
Very nice and hospitable people. Perfect place to stay. Thank you for your upstanding service.
Stayed 2 nights in Mar 2025