Volcano Lodge Hotel & Thermal Experience

4.0 star property
VIP Access

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Photo gallery for Volcano Lodge Hotel & Thermal Experience

Terrace/patio
Property video
4 outdoor pools, pool umbrellas, pool loungers
Outdoor spa tub
Aerial view

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
7 Km West From La Fortuna, La Fortuna, Alajuela, 50-4417
  • Place, Natura Eco Park
    ‪2 min walk‬
  • Place, Go Adventure Park
    ‪8 min walk‬
  • Place, Los Lagos Hot Springs
    ‪17 min walk‬
  • Airport, La Fortuna (FON-Arenal)
    ‪15 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Junior Suite

9.6 out of 10
Exceptional
(5 reviews)
  • Mountain view
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Superior Room (Thermal)

9.4 out of 10
Exceptional
(9 reviews)
  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Junior Double Room, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)
  • Mountain view
  • 54 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Superior Room, 1 King Bed (Thermal)

9.2 out of 10
Wonderful
(15 reviews)
  • Garden view
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Superior Room, 1 King Bed

9.2 out of 10
Wonderful
(14 reviews)
  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Superior Room, 2 Double Beds

8.4 out of 10
Very good
(49 reviews)
  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About this property

Volcano Lodge Hotel & Thermal Experience

This smoke-free lodge features 4 outdoor pools, a restaurant, and 2 bars/lounges. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a poolside bar, a sauna, and a children's pool.
Volcano Lodge Hotel & Thermal Experience offers 66 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to patios. 32-inch LCD televisions come with digital channels. Bathrooms include rainfall showerheads and hair dryers.

This La Fortuna lodge provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include ceiling fans and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

There are 2 hot springs open between 10:00 AM and 10:00 PM.
Our customers tell us they can't get enough of the free breakfast at Volcano Lodge Hotel & Thermal Experience. During your stay, you're just a quick walk from Natura Eco Park. Free WiFi in public areas, free self parking, and 4 outdoor pools are available.
  • Free full breakfast served daily
  • Free WiFi (speed: 50+ Mbps)
  • Free self parking
  • The restaurant, swim-up bar, and poolside bar offer choices for drinking and dining
  • Take a swim in the 4 outdoor pools
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes hot springs, a sauna, and a playground
  • Guests love the breakfast and restaurant
  • Just a 4-minute drive from Ecotermales Fortuna and a few minutes from Ecoglide Arenal Park
  • Airport shuttle service available for a fee
Volcano Lodge Hotel & Thermal Experience offers its guests hot springs, 4 outdoor swimming pools, a sauna, and a children's pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is available daily. Public spaces have free WiFi and wired Internet.

A terrace, an arcade/game room, and tour/ticket assistance are also featured at the family-friendly Volcano Lodge Hotel & Thermal Experience. Free self parking is available.

This 4-star La Fortuna lodge is smoke free.

Guests are served free full breakfast daily from 6:30 AM to 10 AM.
Restaurante Sura - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Arenal Lobby Bar - This bar serves lunch and dinner. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast available daily 6:30 AM to 10 AM
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Couples/private dining

Restaurants on site

  • Arenal Lobby Bar
  • Restaurante Sura

Things to do

  • 2 hot springs
  • 4 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Playground
  • Sauna
  • TV in common areas

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 2 hot springs
  • Hot springs open from 10:00 AM - 10:00 PM
  • Hot springs water temperature - 40 ºC
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Doorbell and phone notification
  • Front entrance ramp
  • Lever door handles
  • No lift
  • Well-lit path to entrance

More

  • 1 floor
  • Built in 1999
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Volcano Lodge Hotel & Thermal Experience

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Hot springs access available from 10:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Volcano Lodge & Springs
Volcano Lodge & Springs Fortuna
Volcano Springs
Volcano Springs Fortuna
Volcano Lodge Springs La Fortuna
Volcano Lodge Hotel Thermal Experience La Fortuna
Volcano Springs La Fortuna
Volcano Lodge Hotel Thermal Experience
Volcano Thermal Experience La Fortuna
Volcano Thermal Experience
Volcano & Thermal Experience
Volcano Lodge Hotel Thermal Experience
Volcano Lodge Hotel & Thermal Experience Lodge
Volcano Lodge Hotel & Thermal Experience La Fortuna
Volcano Lodge Hotel & Thermal Experience Lodge La Fortuna

Volcano Lodge Hotel & Thermal Experience Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 740 out of 1005 reviews
Rating 8 - Good. 183 out of 1005 reviews
Rating 6 - Okay. 50 out of 1005 reviews
Rating 4 - Poor. 21 out of 1005 reviews
Rating 2 - Terrible. 11 out of 1005 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Paul

Liked: Cleanliness
Amazing resort. Great amenities and location.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Love the property and staff
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Great place, Clean, friendly staff and my wife loved the thermal spas.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
comfortable hotel, attentive staff, lovely grounds & garden. the room is a bit dated, but beds are comfortable & so is the shower.
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and friendly staff. The breakfast was fantastic!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location has beautiful grounds, full of plants and birds, and the pool and hot springs were amazing. The convenience of the restaurant can't be overstated after coming back from a full day of activities. The food was excellent as well.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was me and my family's first time in Costa Rica, this property was so beautiful and in the middle of all the activities. Loved it and will visit again and recommend to freinds and family.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Erick

Liked: Cleanliness, amenities, property conditions & facilities
Amenities, loved the thermal waters!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Bill

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were very clean. It was a very enjoyable stay.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Feng

Liked: Cleanliness, amenities, property conditions & facilities
Family trip. The hot Spring is comforting. Great resort, good location and food is amazing.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Dale

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful landscaping and location, friendly and helpful staff, clean room and good restaurant.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Xin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the huge public space, many amenities and very nice garden environments.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ana

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly & attentive. The room was wonderful and the food was delicious.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Bibiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is truly an experience... the property is very beautiful and gifts the perfect combination of nature and commodities.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Julio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay !
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

Lorelei

Liked: Cleanliness, staff & service, property conditions & facilities
Pool areas were nice. Food at dinner was excellent. The room could use some updating
Stayed 1 night in Mar 2026
Verified

8/10 Good

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good variety for breakfast, clean rooms and nice thermal facilities
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Christina

Liked: Cleanliness, amenities, property conditions & facilities
The rooms and bows were beautiful and the staff was amazing. The food was always on point!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Jian

Liked: Cleanliness, amenities, property conditions & facilities
Amazing hot springs!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Margo

Liked: Cleanliness, amenities, property conditions & facilities
Loved everything about our stay! The hot springs were awesome, the room was adequate, the food was delicious and reasonably priced, and the pools were great. Staff was nice and helpful. Would definitely return and highly recommend it.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities
Outstanding location with wonderful on-site thermal pools!
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to enjoy the natural beauty of the area. Easy to check in and spacious place to feel you have areas without crowds.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Multiple hot tubs, never crowded. Clean and a range of temps. Private tubs good too. Staff cleans rooms and everywhere thoroughly
Stayed 7 nights in Mar 2026
Verified

8/10 Good

Bjorn

Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed the private thermal pool in back of our room
Stayed 2 nights in Jan 2026