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Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel

Property class: 3

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Photo gallery for Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel

A hot tub with a bottle of champagne and a glass, surrounded by a scenic mountain view.
Creator video - submitted by sophieeleung
A conference room with a long table, chairs, a laptop, and a projector screen.
A restaurant with a checkered floor, wooden tables, chairs, and a variety of bottles on a counter.
A multi-story hotel with a prominent entrance, outdoor seating area, and well-maintained gardens.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
Wengen, Lauterbrunnen, BE, 3823
  • Place, Mannlichen Mountain
    ‪1 min walk‬
  • Place, Grindelwald - Wengen Ski Area
    ‪1 min walk‬
  • Place, Wengen LWM
    ‪1 min walk‬

Room options

View all photos for Comfort Double Room

A hotel room with a large bed, a desk, and a chair. There is a window with a view of greenery outside.

Comfort Double Room

8.8 out of 10
Excellent
(23 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Panoramic Double Room With View of the Jungfrau

A hotel room with a large bed, a desk, and a chair. There is a window with a view of greenery outside.

Panoramic Double Room With View of the Jungfrau

8.8 out of 10
Excellent
(10 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Economy Double Room

A hotel room with a double bed, a desk with a chair, a radiator, and a window with curtains.

Economy Double Room

8.8 out of 10
Excellent
(18 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Comfort Single Room

A hotel room with a skylight, a shower, a bed, a desk, and a chair.

Comfort Single Room

9.4 out of 10
Exceptional
(3 reviews)
  • 14 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Triple Room

A hotel room with a bed, a desk, a chair, a small table, and a TV.

Triple Room

7.0 out of 10
Good
(9 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Family Room

A hotel room with two beds, a desk with a computer, a chair, a wardrobe, and a television.

Family Room

8.0 out of 10
Very good
(6 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

View all photos for Room

A hotel room with a large bed, a desk, a chair, and a view of the outdoors.

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room

A hotel room with a double bed, a desk with a chair, a window with curtains, and a radiator.

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room

A hotel room with a bed, a desk, a chair, a TV, and a window.

Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Economy Double Room With View of the Jungfrau

A balcony with a mountain view, a wooden fence, and a yellow railing.

Economy Double Room With View of the Jungfrau

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Gallery Family Room

A hotel room with a bed, a small table with a chair, a window with curtains, and a view of mountains.

Gallery Family Room

  • 1 bedroom
  • Sleeps 6
  • 5 Single Beds
  • Free Wi-Fi

View all photos for Panoramic superior double room with view of the Jungfrau

A hotel room with a bed, a desk, a chair, a small table, and a TV.

Panoramic superior double room with view of the Jungfrau

8.0 out of 10
Very good
(2 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel

Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel guests can head out to the slopes, sip drinks at the bar/lounge, and enjoy an indoor pool and a full-service spa.
Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel offers 120 accommodations with safes and bathrobes. Flat-screen televisions come with satellite channels. Bathrooms include showers, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision. Guests under 14 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include hot stone massages, sports massages, facials, and body scrubs. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 4 years old are not allowed in the spa.

Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Grindelwald - Wengen Ski Area. You'll find features like free WiFi in public areas, plus 2 restaurants and a full-service spa. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with hot stone massages, body scrubs, or facials at the spa
  • Amenities include meeting rooms, convenience store, and a multilingual staff
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the pool and the helpful staff
  • Steps from Grindelwald - Wengen Ski Area and Mannlichen Mountain
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the hot tub. Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel helps provide the perfect ski vacation with ski storage, ski passes, and shopping on site. When the sun goes down, sip après-ski drinks in the hotel's bar.

There are 2 restaurants on site, along with a grocery/convenience store. Public spaces have free WiFi. This ski hotel also offers an indoor pool, a sauna, and a fitness center.

This 3-star Lauterbrunnen hotel is smoke free.

Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel has 2 restaurants on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • 2 restaurants
  • A bar/lounge

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Hot tub
  • Ice skating
  • Indoor pool
  • Library
  • Mini golf
  • Playground
  • Sauna
  • Shopping
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • Indoor pool
  • Mini golf
  • Playground

Conveniences

  • ATM
  • Grocery/convenience store
  • Hair salon
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Facials
  • Hot stone massages
  • Hot tub
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift

More

  • 5 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

More

  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Early check-in subject to availability
Early check-in fee: CHF 40
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: CHF 40

Special check-in instructions

The front desk is open daily from 7:30 AM - 10 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Wengen is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 25 per pet, per night
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 5.30 per person, per night for adults; CHF 2.20 per night for guests aged 6-16 years old. This tax does not apply to children under 6 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 25 per pet, per night
  • Early check-in fee: CHF 40 (subject to availability)
  • Late check-out fee: CHF 40 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay, Apple Pay, and TWINT
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:30 AM - 10 PM.
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Lauberhorn
Hotel Victoria Lauberhorn
Hotel Victoria Lauberhorn Wengen
Victoria Lauberhorn
Victoria Lauberhorn Hotel
Victoria Lauberhorn Wengen
Hotel Victoria-Lauberhorn Wengen
Victoria-Lauberhorn Wengen
Hotel Victoria-Lauberhorn Lauterbrunnen
Victoria-Lauberhorn Lauterbrunnen
Arenas Resort Victoria-Lauberhorn Wengen
Arenas Victoria-Lauberhorn Wengen
Arenas Victoria-Lauberhorn
Hotel Arenas Resort Victoria-Lauberhorn Wengen
Wengen Arenas Resort Victoria-Lauberhorn Hotel
Hotel Arenas Resort Victoria-Lauberhorn
Hotel Victoria Lauberhorn
Victoria Lauberhorn Wengen
Arenas Resort Victoria Lauberhorn
Hotel Victoria Lauberhorn Wengen a Faern Collection Hotel
Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel Hotel

Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 533 out of 871 reviews
Rating 8 - Good. 226 out of 871 reviews
Rating 6 - Okay. 62 out of 871 reviews
Rating 4 - Poor. 28 out of 871 reviews
Rating 2 - Terrible. 22 out of 871 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Navarro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, room, view, location, breakfast were wonderful. We look forward to staying here again.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and breakfast excellent
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for visiting the area. So convenient to the train station. Staff was great.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is extremely excellent views are amazing and the property is very well maintained.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and room was very clean. Was surprised not only that breakfast was included, which is a rarity in my experience in Switzerland, but that it was quality and a large selection. Unbeatable views to top if off.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
did not get to try out the amenities as they were under construction, but the breakfast was great
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms linen was great. Just the rooms were a little small
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
1st class hotel with very helpful staff. They just opened a new gym. Good view of Lauterbrunnen valley.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Walt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Faro was an amazing hotel manager and Jessica at the front desk was great. This hotel was spotless and the room wonderful with a world-class view
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was being renovated so we didn’t get to use it but the gym and breakfast were excellent. Walls between the rooms are a little thin but everyone is there to hike so no late night noise but we could hear our neighbours speaking. Overall a great place to stay.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beautiful property with Mountain View’s was a great pick. Less than a 5 minute walk from the train station. The room was spacious, clean and had beautiful views of the Alps. The restaurant,Pasta and More was excellent and right at the hotel. Great visit.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Janelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location with a great restaurant and amazing breakfast!
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Leigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mountain was the best!! Highly recommend
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Lam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was absolutely amazing! The panoramic view from the hotel was breathtaking and honestly one of the highlights of our trip. We originally booked a comfort room, but the hotel kindly upgraded us, which made our experience even more special. The room was clean, cozy, and had such a beautiful atmosphere. The staff were welcoming and helpful throughout our stay. Waking up to the mountain views felt unreal. We would definitely stay here again and highly recommend this hotel to anyone visiting Wengen!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Kenneth

Liked: Amenities
Great stay
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Vinod

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay at this property. Perfect location right next to train station,
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Prova

Liked: Cleanliness, staff & service, property conditions & facilities
would stay here again
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, amazing views/location, what more could you ask for!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Anastasia

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location right next to the ski train going to Kleine Scheidegg and a cable car going to Mannlichen. Amazing spa with warm sea water pool fuul of water jet massage spots, hamam, sauna, dipping pools, and an ice water plunge bucket. Breakfast choices are a bit repetitive, but plentiful.
Stayed 8 nights in Dec 2025
Verified review

8/10 Good

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We highly recommend staying at this hotel.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Holly

Liked: Cleanliness, amenities, property conditions & facilities
Great location, wellness area so relaxing, good breakfast.
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Lynda S

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay excellent service
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Luzviminda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice spa hotel, I can recommend this hotel to anyone coming to Wengen.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

kirty

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and auperb view with jungfrau mountain. The staff were very friendly.
Best morning coffee I ever had in my life.
Hot jacuzzi on top of the mountain.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

ka ming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mountain views excellent with huge Double Balcony, so enjoy stay there with fun in Kids snow garden...
Stayed 3 nights in Dec 2025