"Hotel was nice, situated well. No complimentary water as described, did ask but still none supplied. Rooms are ok, we booked a larger room for space. " More

By a verified traveller on Wed 16 May 2018

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Hotel Description

Row NYC puts you in the heart of New York, within just a 10-minute stroll of popular attractions like Broadway and Times Square. Highlights at this hotel include 2 restaurants, 2 bars/lounges, and a 24-hour business centre.

All rooms feature LCD TVs with cable channels, and you can enjoy free WiFi, free wired Internet, and iPod docks. Pillowtop beds and premium bedding welcome you to a good night's rest, and other nice touches include free toiletries. Additionally, safes, hairdryers, and phones are available.

District M is open for breakfast and dinner. Additionally, you'll find free WiFi in public areas, a fitness centre, and a coffee shop/café. Continental breakfast is available daily between 7 AM and 11:30 AM. There's also self parking, along with the convenience of car rentals on site.

Within a 15-minute walk of this 4-star Midtown hotel, attractions include Penn Station and Macy's.

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
€107 per night

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Room, City View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Premium Room, City View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Double Beds, City View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Room (ADA)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Row NYC ratings based on 220 verified reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0
4 out of 5
Hotel was nice, situated well. No complimentary water as described, did ask but still none supplied. Rooms are ok, we booked a larger room for space.

Posted by , from edinburgh on 16 May 2018

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3 out of 5

Verry ufriendly staff and annoying AC

Additional taxes and fees of 172$! For 1 week. Eventhough turned off, the verry loud ac turned itself on about 3-4 times per night and woke us up. Then in the morning the cleaning staff started to wake you up from 8.30pm onwards. No help from the concierge (when you need a citymap for example). The hotel has a verry good location but certainly deserves no 4 **** !!! There wasnt even a minibar in the tiny room. The ambience of the hotel resembles a trainstation during rush-hour. Verry disappointing!

Posted by , from Zürich on 22 Jan 2018

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3 out of 5

Good location that's it

Room was very small, staff were rude and not helpful at all.

Posted by on 9 Jan 2018

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4 out of 5

Great location

It's a Times Square hotel so don't expect quiet, it's all about the location. Room is clean enough, bit more attention to edges but the bed and bathroom v clean. Great location for most routes on subway and or walking. Wifi was great, check in was easy but it was a Sunday. Kept getting conflicting info when I asked about late check out so missed out on this due to different staff telling us different things, I asked 2 days before and told call before 10am on day of check out, day before I did a double check and told its sold out for late checkout and you will receive an email if we have any yet they then had incorrect email for me. Nice little bar but a few staff members need to learn how to smile and not slam drinks down or huff when they have run out of certain drinks. All in all its not a bad hotel and I would stay again.

Posted by on 15 Apr 2016

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5 out of 5

Ex value, would use again !!!

Great central location clean tidy just right for short bteak

Posted by on 8 Apr 2016

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2 out of 5

Very small small room. House keeping kept bursting in

The room we had was really small kept banging my toe on things. Good location for Times Square. House keeping burst in early in the morning we were laying in bed. No knock or anything and check was not till 12. They did this another 2 times. I won't stay at this hotel again. Nor would I recommend it. During the trip I stayed at nicer hotels in the same area. This hotel is certainly not 4 star was not a memorable stay.

Posted by on 2 Apr 2016

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5 out of 5

Amazing birthday weekend

We came here for my wife's birthday and the hotel was fantastic. The location is perfect for exploring New York, loads of major attractions in Manhattan are easy walking distance and for those that aren't, the metro stations are almost literally on your doorstep. It's a 5 minute walk max to Times Square and on the door of loads and loads of great bars and restaurants in the Hells Kitchen district. Check in was swift and friendly and the room was great. Not massive, but big enough for central New York. Room on the 23rd floor also had a great view of 8th avenue and for the little time you do spend in the room, the TV has lots of channels, the air con works well (bit loud but not too bad) and there's free and quick wifi. Bathroom is tiny but perfectly ok and there's ice and water stations on all floors. We didn't drink at the hotel bar but it's a great lobby area to chill out in, especially if you've got any time to kill before heading back, they will also hold your luggage for free after check out. We also had some doughnuts from City Kitchen and they were amazing, the best we had in New York! The best bit was that after telling them in advance about it being my wife's birthday the day we checked in, I thought they'd not done anything other than say happy birthday on twitter. However, after getting back from dinner, not only was there a birthday card in the room, but also a slice of birthday cake, two champagne glasses and a bottle of prosecco! All in all, the hotel was fantastic you couldn't get a better location, the room was great, the staff were polite and friendly and they really went above and beyond for my wife's birthday. On top of all that, it's amazing value for the middle of Manhattan. Hotels like the Westin are within a couple of blocks and probably cost twice as much. For the small amount of time you'll actually spend in your room when in New York, I don't think you could do any better than Row NYC. Highly highly recommended :)

Posted by on 30 Mar 2016

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5 out of 5

Father & Son Time

Hotel was fantastic. Clean Great location Tidy Busy and buzzing just like the city. Perfect for what we needed. Will stay there again 100

Posted by on 8 Mar 2016

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5 out of 5

Fantastic location

Stayed in a twin superior room a bit on the small side but in a excellent location for everything. Very friendly staff. Checked in and out really quickly. Left luggage on last day free just give a tip

Posted by on 2 Mar 2016

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4 out of 5

Very central location

Positives: Everything you need from a hotel. Negatives: Wish the cleaners knew how to use the nozzle on their upright hoover! Wish the air conditioning wasn't so noisy!

Posted by on 25 Feb 2016

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Property Features

There are 2 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. You'll find A 24-hr business centre on site. A computer station is on site and WiFi is free in public spaces. A fitness centre, tour or ticket assistance, and multilingual staff are also featured at the business-friendly Row NYC. Parking is available for a fee. This 4-star New York hotel is smoke free.

  • 28 levels
  • 2 dining venues
  • 2 bars or lounges
  • Coffee shop
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Fridge (on request)

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: New York, NY (LGA-LaGuardia) (15.7 km / 9.8 mi)
  • Train station: New York W 32nd St. Station (1.8 km / 1.1 mi)
  • Metro station: 42 St. - Port Authority Bus Terminal Station (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Air-conditioned accommodation at Row NYC offers iPod docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains.

  • Pillowtop beds
  • iPod dock
  • LCD television
  • Cable channels
  • Premium channels
  • Fridge available
  • Luxury bedding
  • Shower and tub combination
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 7 AM to 11:30 AM.

District M – This bar serves breakfast, dinner and light fare. Open daily.

City Kitchen – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

To take advantage of Row NYC's new mobile check-in option, please contact the property in advance.

This property will place an authorization 48 hours prior to arrival for the first night's stay for all bookings. For more details, please contact the property using the information on the reservation confirmation received after booking.

This hotel will place an authorization for $50 per night on the guest credit card at check-in for incidentals. For more details, please contact the property using the information on the reservation confirmation received after booking.

Groups of 10 persons or more are subject to a baggage fee. Guests expecting to receive packages at the hotel must contact the hotel in advance. Fees may apply. For more information, please contact the property using the information on the reservation confirmation received after booking.

Row NYC can accept packages for all arriving and in-house guests. Packages should not be sent to the hotel until 3 days prior to the guest arrival. Row NYC will apply a package handling fee to each item received at the hotel loading dock. For more information, please contact the property using the information on the reservation confirmation received after booking.

This property has a smoking penalty fee of USD 400 per stay. For more details, please contact the property using the information on the reservation.

  • No rollaway/extra beds available
  • No cots (infant beds) available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD50.00 per night
  • Resort fee: USD 34.42 per accommodation, per night

The resort fee includes:

  • Fitness centre access
  • Business centre/computer access
  • Internet access
  • Phone calls
  • In-room safe
  • In-room bottled water
  • Concierge/Valet service
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD6 and USD15 per person (approximately)
  • Self-parking fee: USD40 per night
  • Refrigerator fee: USD35.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Row NYC Hotel New York
  • Row NYC Hotel
  • Row NYC New York
  • Row NYC

You should know

  • Registered guests are the only ones allowed to be in guestrooms.

Awards & Affiliations

  • This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual and transgender (LGBT) guests.