"Hotel was nice, situated well. No complimentary water as described, did ask but still none supplied. Rooms are ok, we booked a larger room for space. " More

By a verified traveller on Wed 16 May 2018

Enter dates to see availability

Hotel Description

Our customers tell us that they enjoy the nightlife around Row NYC. During your stay, you're just a quick walk from Times Square. Features include free WiFi in public areas, plus 2 restaurants and 2 bars. Free WiFi and pillowtop beds are available in all rooms.

  • Air-conditioned rooms with pillowtop beds, iPod docking stations and LCD TVs
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and 2 bars/lounges
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a fitness centre
  • Guests speak favourably about the location's nightlife and the proximity to public transport
  • Steps from Music Box Theatre and The Majestic Theater

Superior Room (ADA)

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Superior Room (Two Twin)

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 2 Double Beds

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Executive Suite

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Superior Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Row NYC ratings based on 239 verified reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Row NYC

Everyone (48) Couples (82) Business (3) Family (41) Friends (49) Other (7)
4 out of 5
Rooms were great. Check in and out swiftly. Staff helpful. Lovely bar area, staff and pizzas

Posted by on 14 Jun 2019

Was this review helpful to you?
1 out of 5
i never slept in a worse hotel like this !! i do not advise anyone to book at this bad hotel !

Posted by on 7 Mar 2019

Was this review helpful to you?
3 out of 5

Posted by on 11 Dec 2018

Was this review helpful to you?
5 out of 5

Posted by on 8 Oct 2018

Was this review helpful to you?
3 out of 5
Central and nice reception area. But was not comfortable in the room. Just because it is central does not mean you can charge huge prices for substandard rooms

Posted by on 1 Aug 2018

Was this review helpful to you?
4 out of 5
Hotel was nice, situated well. No complimentary water as described, did ask but still none supplied. Rooms are ok, we booked a larger room for space.

Posted by , from edinburgh on 16 May 2018

Was this review helpful to you?
3 out of 5

Verry ufriendly staff and annoying AC

Additional taxes and fees of 172$! For 1 week. Eventhough turned off, the verry loud ac turned itself on about 3-4 times per night and woke us up. Then in the morning the cleaning staff started to wake you up from 8.30pm onwards. No help from the concierge (when you need a citymap for example). The hotel has a verry good location but certainly deserves no 4 **** !!! There wasnt even a minibar in the tiny room. The ambience of the hotel resembles a trainstation during rush-hour. Verry disappointing!

Posted by , from Zürich on 22 Jan 2018

Was this review helpful to you?
3 out of 5

Good location that's it

Room was very small, staff were rude and not helpful at all.

Posted by on 9 Jan 2018

Was this review helpful to you?
4 out of 5

Great location

It's a Times Square hotel so don't expect quiet, it's all about the location. Room is clean enough, bit more attention to edges but the bed and bathroom v clean. Great location for most routes on subway and or walking. Wifi was great, check in was easy but it was a Sunday. Kept getting conflicting info when I asked about late check out so missed out on this due to different staff telling us different things, I asked 2 days before and told call before 10am on day of check out, day before I did a double check and told its sold out for late checkout and you will receive an email if we have any yet they then had incorrect email for me. Nice little bar but a few staff members need to learn how to smile and not slam drinks down or huff when they have run out of certain drinks. All in all its not a bad hotel and I would stay again.

Posted by on 15 Apr 2016

Was this review helpful to you?
5 out of 5

Ex value, would use again !!!

Great central location clean tidy just right for short bteak

Posted by on 8 Apr 2016

Was this review helpful to you?

Property Features

There are 2 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. You'll find a 24-hour business centre on site. A computer station is on site and WiFi is free in public spaces. A fitness centre, tour or ticket assistance, and multilingual staff are also featured at the business-friendly Row NYC. For a fee, parking is available. This 4-star New York hotel is smoke free.

  • 28 levels
  • 2 dining venues
  • 2 bars or lounges
  • Coffee shop
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Fridge (on request)

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: New York, NY (LGA-LaGuardia) (15.7 km / 9.7 mi)
  • Train station: New York Penn Station (1.9 km / 1.2 mi)
  • Metro station: 42 St. - Port Authority Bus Terminal Station (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Air-conditioned accommodation at Row NYC offers iPod docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains.

  • Pillowtop beds
  • iPod dock
  • LCD television
  • Cable channels
  • Premium channels
  • Fridge available
  • Luxury bedding
  • Shower and tub combination
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 7 AM to 11:30 AM.

District M – This bar serves breakfast, dinner and light fare.

City Kitchen – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

To take advantage of Row NYC's new mobile check-in option, please contact the property in advance.

This property will place an authorization 48 hours prior to arrival for the first night's stay for all bookings. For more details, please contact the property using the information on the reservation confirmation received after booking.

This hotel will place an authorization for $50 per night on the guest credit card at check-in for incidentals. For more details, please contact the property using the information on the reservation confirmation received after booking.

Groups of 10 persons or more are subject to a baggage fee. Guests expecting to receive packages at the hotel must contact the hotel in advance. Fees may apply. For more information, please contact the property using the information on the reservation confirmation received after booking.

Row NYC can accept packages for all arriving and in-house guests. Packages should not be sent to the hotel until 3 days prior to the guest arrival. Row NYC will apply a package handling fee to each item received at the hotel loading dock. For more information, please contact the property using the information on the reservation confirmation received after booking.

This property has a smoking penalty fee of USD 400 per stay. For more details, please contact the property using the information on the reservation.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cots (infant beds) available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per night
  • Resort fee: USD 40.16 per accommodation, per night

The resort fee includes:

  • Fitness centre access
  • Business centre/computer access
  • Internet access
  • Phone calls
  • In-room safe
  • In-room bottled water
  • Concierge/Valet service
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 6 and USD 15 per person (approximately)
  • Self-parking fee: USD 40 per night
  • Refrigerator fee: USD 35.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Row NYC Hotel New York
  • Row NYC Hotel
  • Row NYC New York
  • Row NYC

You should know

  • Registered guests are the only ones allowed to be in guestrooms.

Awards & Affiliations

  • This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual and transgender (LGBTQIA) guests.