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SureStay Plus Hotel by Best Western Lethbridge

2.5 star property

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Photo gallery for SureStay Plus Hotel by Best Western Lethbridge

Spa
Exterior
Lobby
Individually furnished, desk, laptop workspace, blackout curtains
Restaurant

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
2225 Mayor Magrath Dr S, Lethbridge, AB, T1K7M1
  • Place, Lethbridge College
    ‪11 min walk‬
  • Place, Enmax Centre
    ‪11 min walk‬
  • Place, Nikka Yuko Japanese Garden
    ‪2 min drive‬
  • Airport, Lethbridge, AB (YQL-Lethbridge County)
    ‪5 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(16 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Refrigerator & Microwave)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Refrigerator & Microwave)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Refrigerator & Microwave)

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Refrigerator & Microwave)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Refrigerator & Microwave)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Refrigerator & Microwave)

9.4 out of 10
Exceptional
(3 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Refrigerator & Microwave)

Individually furnished, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Refrigerator & Microwave)

9.4 out of 10
Exceptional
(29 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Refrigerator & Microwave)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Refrigerator & Microwave)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Refrigerator & Microwave)

9.8 out of 10
Exceptional
(8 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Refrigerator & Microwave)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Refrigerator & Microwave)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Refrigerator & Microwave)

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Refrigerator & Microwave)

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Refrigerator & Microwave)

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Refrigerator & Microwave)

9.0 out of 10
Wonderful
(13 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Individually furnished, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.8 out of 10
Excellent
(9 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

1 King Bed, Non-Smoking, Flat 32 Inch Television, Microwave and Refrigerator, High Speed Internet Access

  • Sleeps 2

1 King Bed, Non-Smoking, Flat Screen Television, Sofa, Microwave and Refrigerator, High Speed Internet Access, Coffee Maker

  • Sleeps 2

Accessible-1 Queen, Mobility Accessible, Communication Assistance, Roll in Shower, Non-Smoking

  • Sleeps 2

1 Queen Bed, Non-Smoking, Flat Screen Television, Sofa, Microwave and Refrigerator, High Speed Internet Access, Coffee Maker

  • Sleeps 2

2 Queen Beds, Non-Smoking, Flat 32 Inch Television, Microwave and Refrigerator, High Speed Internet Access

  • Sleeps 4

2 Queen Beds, Non-Smoking, Pet Friendly Room, High Speed Internet Access, Microwave and Refrigerator

  • Sleeps 4

2 Queen Beds, Non-Smoking, Flat Screen Television, Sofa, Microwave and Refrigerator, High Speed Internet Access, Coffee Maker

  • Sleeps 4

Suite-2 Queen Beds, Non-Smoking, Flat 32 Inch Television, Microwave and Refrigerator, High Speed Internet Access

  • Sleeps 4

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About this property

SureStay Plus Hotel by Best Western Lethbridge

Hotel with free parking, 10-minute walk to Enmax Centre
This smoke-free hotel features a fitness center, a hot tub, and a business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and express check-out are onsite.
SureStay Plus Hotel by Best Western Lethbridge offers 49 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished. 32-inch LCD televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a hot tub and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at SureStay Plus Hotel by Best Western Lethbridge. During your stay, you're just a quick walk from Enmax Centre. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast offered
  • Free WiFi
  • Free self parking
  • Amenities include free lobby newspapers, a business center, and laundry facilities
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Within a 15-minute walk of Enmax Centre and Lethbridge College
  • Dogs welcome for a fee (restrictions apply)
SureStay Plus Hotel by Best Western Lethbridge offers its guests a hot tub and a fitness center. WiFi is free in public spaces. You'll find a business center on site. Free breakfast is served. The business-friendly SureStay Plus Hotel by Best Western Lethbridge also features a vending machine, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available.

This Lethbridge hotel is smoke free.

Guests are served free continental breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast

Things to do

  • Gym
  • Hot tub
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Height-adjustable showerhead
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Built in 2003
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 15.00 per pet, per day, plus a deposit of CAD 100.00 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 44 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 10 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: CAD 100.00 per stay
  • Pet fee: CAD 15.00 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Premier Inn Lethbridge
Premier Lethbridge
Premier Inn Lethbridge
Premier Inn And Suites Lethbridge
Premier Inn And Hotel Lethbridge
Premier Inn Suites
Premier Inn Suites
Surestay Plus By Lethbridge
SureStay Plus Hotel by Best Western Lethbridge Hotel
SureStay Plus Hotel by Best Western Lethbridge Lethbridge
SureStay Plus Hotel by Best Western Lethbridge Hotel Lethbridge

SureStay Plus Hotel by Best Western Lethbridge Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 443 out of 1001 reviews
Rating 8 - Good. 418 out of 1001 reviews
Rating 6 - Okay. 83 out of 1001 reviews
Rating 4 - Poor. 40 out of 1001 reviews
Rating 2 - Terrible. 17 out of 1001 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Leslee

Stayed 1 night in Nov 2025

8/10 Good

Michelle

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean room welcoming staff
Stayed 1 night in Nov 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean, comfortable, basic hotel. Great location close to major traffic routes. Staff were friendly and helpful. Fantastic breakfast with many hot and cold items. Have stayed here before and will stay here again.
Stayed 1 night in Nov 2025

8/10 Good

Carolina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were so comfortable and the hotel was very clean! We were traveling with our parents and they had to change rooms as the sink in their bathroom was clogged and no one could unclog it so late in the day when we checked in, the hotel should be checking for those issues when getting the rooms ready for new guests. Overall our stay was enjoyable though and we had a really good sleep!
Stayed 1 night in Oct 2025

10/10 Excellent

Adrienne

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean space, nice hot tub!
Stayed 1 night in Oct 2025

10/10 Excellent

Mateo

Liked: Cleanliness, amenities, property conditions & facilities
All good
Stayed 1 night in Oct 2025

10/10 Excellent

Diana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great The shower was a bit cold. I couldn’t get it hot
Stayed 1 night in Oct 2025

6/10 Okay

Lorraine

Travelled with partner
A Two to three star hotel. Bed was comfortable but all pillows were too big… need less filling as they are too fat
Stayed 1 night in Oct 2025

10/10 Excellent

Gordon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

leroy

Liked: Cleanliness, staff & service, property conditions & facilities
Pillows to full the blanket to heavy i was not sleeping outside
Stayed 1 night in Oct 2025

10/10 Excellent

Gordon

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Dale

Stayed 1 night in Oct 2025

10/10 Excellent

Sherril

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, efficient staff, great parking.
Stayed 2 nights in Oct 2025

8/10 Good

Tricia

Liked: Cleanliness
Stayed 4 nights in Sep 2025

8/10 Good

Reid

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is conveniently located, clean, and modern. Staff were great.
Stayed 1 night in Sep 2025

8/10 Good

Ann

Liked: Cleanliness, staff & service
Very peaceful and quiet. Would stay there again.
Stayed 3 nights in Sep 2025

8/10 Good

Reid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place to stay, convenient, well maintained and friendly staff.
Stayed 1 night in Sep 2025

10/10 Excellent

SANG TAI

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Lionel

Stayed 1 night in Sep 2025

10/10 Excellent

Darcy

Liked: Cleanliness
Parking lot electrical outlet should be turned on in the summer for the convenience of EV driving guests. For the minor cost of $2.50 per night, it would be a nice benefit in Lethbridge.
Stayed 1 night in Sep 2025

6/10 Okay

Juanita

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Housekeeping walked in our room at 10:30 am , wifi didn’t work. Bed was very hard.
Stayed 1 night in Sep 2025

8/10 Good

Reid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property, great staff and location.
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything was fine.
Stayed 1 night in Aug 2025

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable, clean and convenient.

Chose to stay here due to reviews saying how comfortable the beds were and the breakfast being so good. Will agree that the beds were very comfortable, the rooms very clean, however the breakfast was lacking and had very few items.
Stayed 1 night in Aug 2025