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ibis Styles Lille Neuville en Ferrain

3.0 star property

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Photo gallery for ibis Styles Lille Neuville en Ferrain

A swimming pool with lounge chairs, surrounded by trees and a building with multiple windows and a chimney.
A modern interior with a skylight, a seating area with a pink ottoman, and a view of a garden.
A hotel room with a large mural of a courtyard, two beds, and wall-mounted sconces.
A modern lounge area with seating, a bookshelf, and a wall-mounted TV.
A restaurant with multiple tables, chairs, and a wine display.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
4, Rue du Vertuquet, Neuville-en-Ferrain, Nord, 59535
  • Place, Chateau des Comtes de Mouscron
    ‪5 min drive‬
  • Place, Grand Place De Mouscron
    ‪6 min drive‬
  • Place, Promenade de Flandre
    ‪6 min drive‬
  • Airport, Lille (LIL-Lesquin)
    ‪34 min drive‬

Room options

View all photos for Room, 2 Double Beds, Connecting Rooms

A hotel room with a large bed, a desk with a chair, a television, and a window with curtains.

Room, 2 Double Beds, Connecting Rooms

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds

A hotel room with a large projection of a historic building, a giraffe, and a field of tall grass.

Standard Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed

A bed with white linens, a wall-mounted lamp, and a mural of a building with open doors.

Standard Room, 1 Double Bed

8.0 out of 10
Very good
(9 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed with Sofa bed

A hotel room with a bed, a gray sofa, and a wall mural of flamingos and buildings.

Standard Room, 1 Double Bed with Sofa bed

  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Family Suite, 1 Double Bed with Sofa bed

A modern hotel room with a wooden headboard, a large bed, a small side table, a chair, and a large window with curtains.

Family Suite, 1 Double Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Room

  • Sleeps 5
  • Free Wi-Fi

Room

  • Sleeps 2
  • Free Wi-Fi

Room

  • Sleeps 2
  • Free Wi-Fi

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The price is €60
includes taxes & fees
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About this property

ibis Styles Lille Neuville en Ferrain

Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, a sauna, and a seasonal outdoor pool. Housekeeping is not available.
Ibis Styles Lille Neuville en Ferrain offers 118 accommodations with safes and coffee/tea makers. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include portable fans and blackout drapes/curtains.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at ibis Styles Lille Neuville en Ferrain, you'll be close to Promenade de Flandre. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Enjoy French cuisine while dining at Le VerreToqué
  • Take a swim in the seasonal outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and conference space
  • Onsite recreation includes a gym, a sauna, and a playground
  • Just a 5-minute drive from Promenade de Flandre and 7 minutes from Kortrijk Xpo
  • Pets welcome for a fee (restrictions apply)
Ibis Styles Lille Neuville en Ferrain offers its guests a seasonal outdoor pool, a children's pool, a sauna, and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Event space at this hotel measures 5113 square feet (475 square meters) and includes conference space. A library, a terrace, and barbecue grills are also featured at the business-friendly ibis Styles Lille Neuville en Ferrain. Limited free parking is available on a first-come, first-served basis.

This 3-star Neuville-en-Ferrain hotel is smoke free.

Guests are served free buffet breakfast daily.
Le VerreToqué - This restaurant specializes in French cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Le VerreToqué

Things to do

  • Billiards/pool table
  • Children's pool
  • Gym
  • Library
  • Playground
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • Children's pool
  • Fenced pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Multilingual staff
  • No housekeeping service

Business services

  • 5,113 square feet of conference space

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 3 floors
  • Banquet hall
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Portable fan
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during December, January, February, March, April, and May:
  • Fitness facilities
  • Sauna
  • Swimming pool
The following facilities are closed on Friday, Saturday, and Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.76 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit/debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number FR 78 497 738 062
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in July and close in September.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Altia Neuville-en-Ferrain
Hôtel Altia
Hôtel Altia Neuville-en-Ferrain
Hôtel Altia
ibis Styles Lille Neuville en Ferrain Hotel
ibis Styles Lille Neuville en Ferrain Neuville-en-Ferrain
ibis Styles Lille Neuville en Ferrain Hotel Neuville-en-Ferrain

ibis Styles Lille Neuville en Ferrain Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 105 out of 304 reviews
Rating 8 - Good. 119 out of 304 reviews
Rating 6 - Okay. 48 out of 304 reviews
Rating 4 - Poor. 20 out of 304 reviews
Rating 2 - Terrible. 12 out of 304 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay, nice friendly staff
Stayed 4 nights in Feb 2025
Verified review

10/10 Excellent

Jacqualine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, fun to have the pool, comfy beed/room. Shame the restaurant was not open, but nearby restaurant within walking distance.
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Celine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Niels

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice place

Very nice motorway hotel with pool and good breakfast. High value for money.clean heated pool
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

Herve

Liked: Cleanliness, staff & service, amenities
I
Stayed 1 night in Oct 2025
Verified review

2/10 Terrible

Lars Paabøl

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
The pool was closed. We picked this hotel to use the heater pool
Stayed 1 night in May 2025
Verified review

8/10 Good

Igor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good rest

Vert kind welcome, good restaurant service. The gym is really Essential, but better than nothing. Good rest, pay tv for football... everything ok!
Stayed 1 night in Feb 2025
Verified review

6/10 Okay

roy

Liked: Cleanliness, room comfort

Nice hotel…. Food service appalling

Biggest let down the hotel was the restaurant, slow poor service, made to reuse cutlery between courses and breakfast was a joke hardly any food was laid out and the staff were obvious about their guests are hungry! Being served sour beer when they knew the keg was gone!
Stayed 1 night in Jun 2025
Verified review

2/10 Terrible

Declan

Disliked: Amenities, property conditions & facilities
Beware, hotel is nothing like in the pictures, very small room and bathrooms Cleanliness isn’t great but I’ve seen worse Pool is tiny, and food is ok Grand hotel if ur travelling and need somewhere to stay at short notice
Stayed 3 nights in Aug 2022
Verified review

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
A nice venue and the room was excellent, however i did have a renovated room, theonly downside is not down to the hotel but the roadworks in the area whihc meant, detours to get to and from it.
Verified review

6/10 Okay

Fernando

Disliked: Cleanliness, property conditions & facilities
The rooms look too clean and it’s also outdated
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Slow heating
Stayed 3 nights in Jan 2025
Verified review

2/10 Terrible

Pete

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Two payments taken on pre-paid room

I paid for two rooms in advance with Hotels.com and the hotel took two additional payments from my credit card instead of taking deposit swipes. They are now refusing to refund the unauthorised payments they have taken. I’d suggest people avoid this place.
Stayed 1 night in Jun 2025
Verified review

4/10 Poor

Verified traveller

Disliked: Staff & service
- 1 - @ 5.30am - We have been waken up by two mens which entered our room. They were as surprised as us to see that they have been given access to the same room. This is not acceptable as we were travelling as a family and booked this hotel to have some proper rest. Also when raising this issue with the reception, they just said that they were going to report but didn't recorded it in front of us. 2/ I also asked for a printed invoice but couldn't get it as their printer was not working.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

MICHELLE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel propre. Personnel à l écoute. Petit déjeuner riche et varié. Je recommande vivement
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities
Le petit-déj’ est toujours très complet, je passe toujours par la salle de sport avec mes enfants. Cet hôtel me convient largement depuis quelques années.
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

NICOLAS

Disliked: Cleanliness, amenities
oui vraiment négligée, la douche était bouchée . Il y avait une fuite au niveau du joint de la douche, ce qui inondait la salle de bain. je vais joindre des vidéos sur les 2 jours de présence, nous avons fait réactiver nos cartes 4 fois au niveau du restaurant, il y a un chat qui circule et qui se promène dans tout l'hôtel alors que les animaux sont interdits. la nourriture n'est pas correcte. seul point positif la personne qui est la le soir et qui est très cordiale
Stayed 2 nights in Feb 2026
Verified review

6/10 Okay

Tiziano

La camera ha poca illuminazione. Ristorante offre una scelta limitata. Nel complesso discreto per paio di notti. Colazione accettabile.
Stayed 1 night in Feb 2026
Verified review

2/10 Terrible

anthony

Liked: Cleanliness, staff & service, amenities
organisations de soirée DS l hôtel et trop de bruit DS les étages et les chambres avec les jeunes qui ont participées a la soirée c est honteux
Stayed 4 nights in Jan 2026
Verified review

4/10 Poor

Renato

Liked: Cleanliness, staff & service
Disliked: Amenities
Pour la troisième fois, ma chambre n'était pas faite. Heureusement que le personnel est sympa et réactif.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liliane

Liked: Cleanliness, staff & service, amenities
Tout était parfait
Stayed 1 night in Dec 2025
Verified review

8/10 Good

M Luisa

Liked: Cleanliness, staff & service, amenities
La habitación estaba muy bien y el personal muy agradable
Stayed 1 night in Nov 2025
Verified review

4/10 Poor

Fabrice

Liked: Cleanliness
Les chambres manquent de lumière, et les murs sombres accentuent l’impression d’obscurité. Il n’y a pas de véritable source de lumière, les lampes présentes ne suffisent pas, ce qui rend la chambre sombre. Dans les toilettes, il est impossible de se laver les mains après usage car il n’y a pas de lavabo. Il serait préférable de combiner les toilettes et la salle de bain en une seule pièce. C’est dommage qu’il n’y ait nulle part de bouilloire pour faire chauffer de l’eau pour le thé. Le choix de nourriture au petit-déjeuner est très limité. On trouve surtout des plats sucrés, mais il manque des options salées. Les seuls disponibles sont des œufs durs froids. Il n’y a pas de légumes comme des tomates, des concombres ou des poivrons. Tout le monde n’aime pas manger sucré le matin.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

A. F. J.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Een nette kamer, stille omgeving, goed ontbijt en vriendelijk personeel.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Cedric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien mais une chaîne

Bel établissement
Stayed 1 night in Aug 2025