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MainStay Suites Louisville Jeffersontown

2.5 star property

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Photo gallery for MainStay Suites Louisville Jeffersontown

Property amenity
Standard Room, 1 Queen Bed, Non Smoking
Exterior
Fitness facility
Breakfast area

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Laundry room

Explore the area

View in a map
11762 Commonwealth Dr, Louisville, KY, 40299
  • Place, Southeast Christian Church
    ‪3 min drive‬
  • Place, Bluegrass Indoor Karting
    ‪4 min drive‬
  • Place, Kentucky Exposition Center
    ‪17 min drive‬
  • Airport, Louisville, KY (SDF-Louisville Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed, Bathtub Grab Bars, Non Smoking

Full-sized fridge, microwave, stovetop, dishwasher

Room, 1 Queen Bed, Bathtub Grab Bars, Non Smoking

8.6 out of 10
Excellent
(13 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

7.6 out of 10
Good
(54 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

Suite, 1 Queen Bed with Sofa bed, Non Smoking

Suite, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Similar properties

Exterior
WoodSpring Suites Louisville Jeffersontown
Jeffersontown
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
3.5 out of 5, Good, 572 reviews
The price is €81
includes taxes & fees
19 Jul - 20 Jul
WoodSpring Suites Louisville Jeffersontown

About this property

MainStay Suites Louisville Jeffersontown

Along with a fitness center, this smoke-free hotel has coffee/tea in a common area and dry cleaning. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and express check-out are onsite. Weekly housekeeping is available.
MainStay Suites Louisville Jeffersontown offers 76 accommodations with coffee/tea makers and hair dryers. Televisions come with premium cable channels. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they enjoy the helpful staff at MainStay Suites Louisville Jeffersontown. During your stay, you'll be within walking distance of Southeast Christian Church. Enjoy features like free WiFi in public areas and free self parking, plus a gym.
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Amenities include a front-desk safe, laundry facilities, and a car charging station
  • Onsite recreation includes a gym
  • Just a 3-minute drive from Southeast Christian Church and a few minutes from Bluegrass Indoor Karting
  • Dogs welcome for a fee (restrictions apply)
As a guest of MainStay Suites Louisville Jeffersontown, you'll find a fitness center, barbecue grills, and a vending machine. Public spaces have free WiFi. The business-friendly MainStay Suites Louisville Jeffersontown also features multilingual staff, a picnic area, and coffee/tea in a common area. Self parking is free.

This Louisville hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchenette
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 10 per accommodation (varies based on length of stay), plus a one-time cleaning fee of USD 50
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10 per accommodation (varies based on length of stay) plus USD 50 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hawthorn Suites Louisville
Hawthorn Suites Wyndham Jeffersontown
Hawthorn Suites Wyndham Jeffersontown Aparthotel
Hawthorn Suites Wyndham Jeffersontown Aparthotel Louisville
Hawthorn Suites Wyndham Louisville Jeffersontown
Hawthorn Suites Wyndham Louisville Jeffersontown Hotel
Hawthorn Suites Wyndham Jeffersontown Hotel
MainStay Suites Louisville Jeffersontown Hotel
MainStay Suites Louisville Jeffersontown Louisville
Hawthorn Suites by Wyndham Louisville / Jeffersontown
MainStay Suites Louisville Jeffersontown Hotel Louisville

MainStay Suites Louisville Jeffersontown Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 426 out of 1000 reviews
Rating 8 - Good. 274 out of 1000 reviews
Rating 6 - Okay. 119 out of 1000 reviews
Rating 4 - Poor. 90 out of 1000 reviews
Rating 2 - Terrible. 91 out of 1000 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff and very helpful as well. Easy access to local amenities. Quiet and conveniently located. All around a definite enjoyable stay.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Cheaper and clean Respectful receptionists
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Thereasa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people at the front desk were EXCEPTIONAL! She was also the laundry management so please know she was amazing and made our trip so much easier!
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

James

Liked: Staff & service
The original room we were given smelled very strongly of cigarette smoke. We asked for another room and staff was great and apologized and happily gave us a different room. The second room was very clean, no problems there. The beds were not the greatest but got us through for two nights. Staff was very friendly and loved dogs!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities
The room ♜ was very good clean and nice
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Easy check in. Friendly desk clerk. Easy access to several amenities. EV charging stations. Clean and comfortable room. It was a very pleasant stay.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
Clean. Good area.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They ladies at front desk were the nicest and friendliest people I have ever met. Your entire staff should follow their example!
Stayed 1 night in Dec 2025
Verified

4/10 Poor

Craig

Loud and poorly maintained. Rooms need to be updated
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Laundry area meet my need, stafff is wonderful.
Stayed 18 nights in Oct 2025
Verified

10/10 Excellent

Ramona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so friendly. The room was quiet and clean. The air is super cold.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Darryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to break up a long trip.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's was all great
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, quiet, affordable, would definitely stay here again.
Stayed 7 nights in Jan 2025
Verified

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone & everywhere was great / made for a wonderful experience
Stayed 11 nights in Sep 2025
Verified

10/10 Excellent

Ethan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an easy check in. I had a very clean room no problem with anything in the room. Everything worked properly and as it should came with a kitchenette with a two eye burner and a dishwasher.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Trazanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had such a great stay at this hotel. The staff were genuinely wonderful—friendly, helpful, and always welcoming. The entire place smelled amazing from the moment I walked in, which made it feel instantly inviting. The bed was incredibly comfortable, easily one of the best I’ve slept in during my travels. I also loved the kitchenette; it was fully stocked with every dish and utensil you could possibly need to cook a real meal, not just heat something up. Overall, it was a fantastic experience and I’d happily stay here again.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Herbert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in, room was clean. Was just what was needed.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Libby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to Louder than Life and the front desk woman was amazing. I unfortunately didn’t catch her name but she was very upbeat and warmly welcomed us after our drive.
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Balasubramanian

Gym had treadmill, Eliptical and cycle. 3 dumbbells and pull up
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to stay several days staff accommodated all our needs!! Recommend staying here!!!
Stayed 5 nights in Dec 2024
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 7 nights in Nov 2024
Verified

10/10 Excellent

Tonya

Liked: Cleanliness, amenities, property conditions & facilities
I liked the fact it was close to the job I was working at..
Stayed 6 nights in Jul 2025
Verified

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a very pleasant week stay at this hotel. Quiet. Excellent staff. Roberta took care of any issues I had quickly. I just wish they offered breakfast in the mornings.
Stayed 7 nights in Sep 2025