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Staybridge Suites - Louisville - East by IHG

3.0 star property

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Photo gallery for Staybridge Suites - Louisville - East by IHG

Exterior
Reception
Exterior
BBQ/picnic Area
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
11711 Gateworth Way, Louisville, KY, 40299
  • Place, Southeast Christian Church
    ‪9 min walk‬
  • Place, Douglass Hills Tennis Center
    ‪5 min drive‬
  • Place, Kentucky Exposition Center
    ‪16 min drive‬
  • Airport, Louisville, KY (SDF-Louisville Intl.)
    ‪16 min drive‬

Room options

View all photos for Suite, 1 Queen Bed, Accessible Bathtub, Kitchen (Mobility)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Queen Bed, Accessible Bathtub, Kitchen (Mobility)

9.4 out of 10
Exceptional
(3 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Bedroom, Mobility Accessible, Kitchen (Roll-In Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 Bedroom, Mobility Accessible, Kitchen (Roll-In Shower)

  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Kitchen

Suite, 2 Bedrooms, Kitchen

Suite, 2 Bedrooms, Kitchen

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 8
  • 1 Queen Bed and 2 Double Beds

View all photos for Studio Suite

Premium bedding, in-room safe, desk, iron/ironing board

Studio Suite

8.0 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed, Kitchen

Premium bedding, in-room safe, desk, iron/ironing board

Studio Suite, 1 Queen Bed, Kitchen

8.4 out of 10
Very good
(50 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Kitchen

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom, Kitchen

7.8 out of 10
Good
(25 reviews)
  • 74 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Kitchen

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom, Kitchen

  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

Staybridge Suites - Louisville - East by IHG

Along with a fitness center, this smoke-free hotel has a seasonal outdoor pool and a business center. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, conference space, and laundry facilities.
Staybridge Suites - Louisville - East by IHG offers 94 air-conditioned accommodations with DVD players and safes. Beds feature premium bedding. Televisions come with satellite channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, microwaves, dishwashers, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Our customers tell us they can't get enough of the helpful staff at Staybridge Suites - Louisville - East by IHG. During your stay, you'll be within walking distance of Southeast Christian Church. You'll find features like free breakfast and free WiFi in public areas, plus a gym. This property offers pet-friendly amenities like food and water bowls.
  • Free full breakfast served daily
  • Free WiFi
  • Self parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front-desk safe, a business center, and a meeting room
  • Onsite recreation includes a gym
  • 15 minutes by car from Louisville Zoo and 15 minutes from Louisville Mega Cavern
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Staybridge Suites - Louisville - East by IHG offers its guests a fitness center and a seasonal outdoor pool. WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 248 square feet (23 square meters) and includes conference space. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Staybridge Suites - Louisville - East by IHG. Parking is available for a fee.

This 3-star Louisville hotel is smoke free.

Guests are served free buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 10 per day)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 248 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • DVD player
  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 10 per day
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in April and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Staybridge Suites Hotel Louisville East
Staybridge Suites Louisville East
Staybridge Suites Louisville East Hotel Louisville
Staybridge Suites Louisville East Hotel
Staybridge Suites Louisville East
Hotel Staybridge Suites - Louisville - East Louisville
Louisville Staybridge Suites - Louisville - East Hotel
Hotel Staybridge Suites - Louisville - East
Staybridge Suites - Louisville - East Louisville
Staybridge Suites Hotel
Staybridge Suites
Staybridge Suites Louisville

Staybridge Suites - Louisville - East by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 373 out of 707 reviews
Rating 8 - Good. 140 out of 707 reviews
Rating 6 - Okay. 88 out of 707 reviews
Rating 4 - Poor. 55 out of 707 reviews
Rating 2 - Terrible. 51 out of 707 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Jor

Liked: Cleanliness, amenities, property conditions & facilities
Denise, the manager was great!
Stayed 1 night in Feb 2026

2/10 Terrible

Mandy

Bathroom door would not close, carpet was horrifically
Stayed 1 night in Jan 2026

10/10 Excellent

Tonci

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great service,clean room and excellent food.
Stayed 3 nights in Jan 2026

10/10 Excellent

Kerry

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room and hotel. Delicious breakfast. Easy parking. Diet Coke available at breakfast.
Stayed 3 nights in Oct 2025

6/10 Okay

Yvette

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
My tub was dirty so i did not shower for 2 days. Toilet would not flush w/o me havi g to lift the tank top and pull up on gray circle inside. No maintenance was on site at 3:30 to fix.
Stayed 2 nights in Jan 2026

6/10 Okay

Lisa, Germantown

Liked: Cleanliness, amenities
Nice staff, the room? Doors missing on bedroom. Broken body wash bottle, 1 wash rag,2 hand towels 3 large towels no shower mat. Used 1 of the 3 large as a towel mat. 1 roll of toilet paper had to go to front desk at 3am for a roll. Other staybridges I've stayed had a larger trashcan in the kitchenette. Fridge was not cold though the freezer was fine. As stated b4, I've stayed at other stay bridges and this one didn't have a bagged blanket in the closet area. The dishwasher detergent you've chosen for your properties doesn't clean. I washed what i needed with the palmalive (sp?). I forgot to bring a dish pack. No biggie. However, the bed was super comfortable. Safe and quiet area. Wish they had cocoa like the other places. Oh yea, the shower. It had only one setting...shower. You could pych the faucet thing to change from shower to water running. But like I said, not horrible but needed basic/obvious maintenance upkeep.
Stayed 3 nights in Dec 2025

10/10 Excellent

JANET

Liked: Cleanliness, amenities, property conditions & facilities
The room and front desk lady were just wonderful. Enjoyed a peaceful, quiet sleep. We love Staybridge.
Stayed 1 night in Jan 2026

6/10 Okay

Lisa

Travelled with partner
Liked: Staff & service
The staff were all incredibly friendly and kind! We did switch rooms as our first room was frigid and the AC unit was not heating up the room as well as a terribly wobbly desk that was unsafe to work on (my wife was working from the room.) However, our second room was warm with a stable desk. The receptionist was incredibly kind and helpful with our requests. Breakfast was good and offered a variety of items, I would say a standard hotel breakfast.
Stayed 1 night in Dec 2025

8/10 Good

Brittany

Stayed 1 night in Dec 2025

10/10 Excellent

Ashley

Stayed 1 night in Nov 2025

10/10 Excellent

Simone

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes breakfast was fresh
Stayed 1 night in Dec 2025

10/10 Excellent

Melissa

Stayed 2 nights in Dec 2025

8/10 Good

Virginia

The staff was friendly and helpful, room was clean
Stayed 1 night in Dec 2025

6/10 Okay

Vickie

The heat didn’t work. But the staff was quick to move us but in that room the bedroom tv didn’t work. Not the best after 6.5 hrs of traveling
Stayed 1 night in Dec 2025

2/10 Terrible

Graham

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Noisy with doors slamming and people yelling in the middle of the night; people yelling and cursing in the parking lot in the middle of the night; terrible breakfast. Police investigating car break in. Left early and moved to another hotel.
Stayed 12 nights in Nov 2025

10/10 Excellent

Katelyn

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff!! The staff was phenomenal!!
Stayed 3 nights in Nov 2025

10/10 Excellent

Mona

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff, hotel comfort, cleanliness, breakfast, happy hour was amazing! Loved everything about this hotel!
Stayed 9 nights in Nov 2025

10/10 Excellent

Brandy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was a little older, and the suites small, but don’t let that deter. The room was comfortable and accommodating. Bed was comfortable. Staff was friendly overall, they text you throughout your stay to make sure all is smooth. Breakfast was overall great with a variety to suit everyone’s liking. Would definitely stay again.
Stayed 2 nights in Nov 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was as good as the first time we stayed
Stayed 1 night in Nov 2025

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast with a variety of choices. Staff on point keeping a plentiful inventory of fresh and hot foods. The room was clean and all utilities availed, were in working order. I would come back if in the area on any future trips. Thank you for a pleasant evening.
Stayed 1 night in Nov 2025

10/10 Excellent

Jim

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and they had a great breakfast
Stayed 1 night in Nov 2025

10/10 Excellent

Heidi

Liked: Cleanliness, amenities, property conditions & facilities
Clean. Spacious. Tub clean enough for a bath. Safe. Staff impeccable
Stayed 2 nights in Nov 2025

6/10 Okay

Derika

Stayed 2 nights in Nov 2025

10/10 Excellent

Nancy

Stayed 3 nights in Nov 2025

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Connie at check-in was fantastic! She was personable, knowledgeable, and clearly experienced in her role. The hotel is located just off the main road but is in a relatively quiet area. The main areas of the hotel are clean and organized. The breakfast buffet had a variety of options. We liked that check-out was 12pm instead of 11am and wish more hotels did this. The only con to staying at this location was that our room wasn't in the best condition. Furniture was scratched; carpet was frayed and the room seemed outdated. The room could definitely have benefited from newer carpet and updated furniture. But, overall, it was a great stay; I would stay here again but in a 2-room suite instead of a loft style suite.
Stayed 1 night in Nov 2025