Hampton Inn & Suites Lubbock Southwest

2.5 star property

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Photo gallery for Hampton Inn & Suites Lubbock Southwest

Free daily buffet breakfast
Exterior
Indoor pool, open 10:00 AM to 10:00 PM, pool loungers
Premium bedding, pillow-top beds, in-room safe, desk
Premium bedding, pillow-top beds, in-room safe, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Gym
  • Laundry

Explore the area

Map
5614 Englewood Ave, Lubbock, TX, 79424
  • South Plains Mall
    ‪14 min walk‬
  • Water Rampage
    ‪4 min drive‬
  • Texas Tech University
    ‪7 min drive‬
  • Lubbock, TX (LBB-Preston Smith Intl.)
    ‪17 min drive‬

Room options

Room, 2 Queen Beds, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 5
  • 2 Queen Beds

Standard Room

  • 33 sq m
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

Standard Room

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 6
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 5
  • 1 King Bed

Standard Room

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

1 King Bed, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hampton Inn & Suites Lubbock Southwest

Pet-friendly hotel with free breakfast connected to a shopping center in Lubbock
Along with an indoor pool, this hotel has a fitness center and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a meeting room, and dry cleaning are onsite. Housekeeping is available on request.
Hampton Inn & Suites Lubbock Southwest offers 80 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 55-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the swimming pool or fitness facility.

Our customers tell us they can't get enough of the helpful staff at Hampton Inn & Suites Lubbock Southwest. During your stay, you'll be connected to a shopping center, and within walking distance of Ballet Lubbock. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a meeting room
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 7 minutes by car from Texas Tech University and 11 minutes from Buddy Holly Center
  • Cats and dogs welcome for a fee
Hampton Inn & Suites Lubbock Southwest offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is available daily. WiFi and wired Internet are free in public spaces.

The business-friendly Hampton Inn & Suites Lubbock Southwest also features multilingual staff, coffee/tea in a common area, and complimentary newspapers in the lobby. Free self parking is available.

Smoking is allowed in designated areas at this Lubbock hotel.

Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2007
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests are required to download the property's Hilton Honors mobile app before check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per stay.
  • Cribs (infant beds) are available for USD 25.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: 1 percent of room rate

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 25.0 per stay
  • Rollaway bed fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts major credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. Guests are required to download the property's Hilton Honors mobile app before check-in.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Hampton Inn Lubbock Southwest
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Hampton Inn & Suites Lubbock Southwest Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 657 out of 1002 reviews
Rating 8 - Good. 200 out of 1002 reviews
Rating 6 - Okay. 72 out of 1002 reviews
Rating 4 - Poor. 38 out of 1002 reviews
Rating 2 - Terrible. 35 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Curt

Stayed 1 night in Mar 2025

10/10 Excellent

Curt

Stayed 1 night in Mar 2025

10/10 Excellent

Marci

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always a good place to stay in Lubbock

We have stayed here a few times and are always impressed with the service, cleanliness, and breakfast. I highly recommend staying here when in Lubbock!
Stayed 1 night in Mar 2025

8/10 Good

Conor

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Alexis

Stayed 1 night in Mar 2025

4/10 Poor

Nikia

Disliked: Cleanliness
The rooms were not very clean. Our first room had hair all over the bathroom floor and food on the floor. We moved rooms and that room also had hair on the floor and the bathroom door and walls needed a good wipe down. The breakfast was good though and the staff was pleasant.
Stayed 3 nights in Mar 2025

10/10 Excellent

Holli N

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most comfortable hotel bed I’ve ever slept in! Usually hotel beds are too hard and just not comfortable. I slept like a baby. Everyone was very nice, the room was awesome, and the breakfast was a nice bonus. I would definitely stay again!
Stayed 2 nights in Mar 2025

10/10 Excellent

william, Spur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve stayed here several times now. Very good and the price is good. The staff is very accommodating and friendly.
Stayed 1 night in Mar 2025

6/10 Okay

bobby

Travelled with family and small children
Liked: Staff & service
Room could use updating
Stayed 2 nights in Feb 2025

8/10 Good

Stephen D

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Kory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Lori

Stayed 2 nights in Feb 2025

10/10 Excellent

Joyce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It feels very safe.
Stayed 1 night in Feb 2025

10/10 Excellent

Rick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in Feb 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Gustavo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean comfortable room. Good size
Stayed 1 night in Feb 2025

6/10 Okay

Brooke

Disliked: Room comfort

Would not recommend.

The bed was horrendous. Most uncomfortable bed I have ever experienced, and I am generally not picky. There was also trash left in the room under the table and what looked like poop splatter on the wall next to the toilet under the toilet paper. The only time I went to the front desk, I had to wait about seven minutes for someone to come see what I needed. I generally love Hampton Inn and Suites but will not be returning to this one.
Stayed 2 nights in Feb 2025

10/10 Excellent

Henry

Stayed 1 night in Feb 2025

2/10 Terrible

Christie

Travelled with family
Liked: Cleanliness, property conditions & facilities
I have always trusted Hampton Inns but will never stay at one again. I chose this one over less expensive options due to reputation and ratings. The staff was friendly and attempted to assist. The outside entrances were covered in bird poop which was disgusting when we had to bring our dog out to peep. The purpose of my trip was to spend time with my college aged daughter who was recovering from a hard week. We were having some down time but couldn’t access Netflix or our streaming services on the tv. We watch on our iPad. That was disappointing. Then there was the constant noise. The room had very little insulation. We could hear all of the other room’s door slamming. Worst of all, though, was the child above us who was jumping of the bed and running around the room from 6:00 PM until 12:00 Midnight. After multiple complaints to the front desk and one personal visit to the guest’s room, the noise finally quieted down. We were told we were not the only ones complaining about the noise. It was a nightmare. I will be going back to my preferred hotel. I was trying other options.
Stayed 1 night in Feb 2025

10/10 Excellent

Jerry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Pamela

Travelled with family
Disliked: Staff & service
Waited for an hour to be checked in had poor service by staff and nothing nice about staff
Stayed 1 night in Feb 2025

8/10 Good

SHARLENE

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Jesse

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Dec 2024