Hampton Inn & Suites Lubbock Southwest

2.5 star property

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Photo gallery for Hampton Inn & Suites Lubbock Southwest

Guests can dine in style at this elegant space, surrounded by large windows and a central light fixture.
Welcome to Hampton Inn & Suites, featuring a central entrance flanked by columns and landscaped surroundings.
Relax in this inviting living room with a flat-screen TV, comfortable sofa, and large window.
Relax by the pool surrounded by lounge chairs and tables.
Relax in a cozy space with a neatly made bed, comfortable sofa, and flat-screen TV.

Popular amenities

  • Pet-friendly
  • Gym
  • Laundry

Explore the area

Map
5614 Englewood Ave, Lubbock, TX, 79424
  • South Plains Mall
    ‪14 min walk‬
  • Lubbock Christian University
    ‪4 min drive‬
  • Texas Tech University
    ‪7 min drive‬
  • Lubbock, TX (LBB-Preston Smith Intl.)
    ‪17 min drive‬

Room options

Room, 2 Queen Beds, Accessible, Non Smoking

9.6 out of 10
Exceptional
(7 reviews)
  • 33 sq m
  • Sleeps 5
  • 2 Queen Beds

Standard Room

10.0 out of 10
Exceptional
(6 reviews)
  • 33 sq m
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

Standard Room

9.0 out of 10
Wonderful
(23 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking

9.8 out of 10
Exceptional
(10 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(15 reviews)
  • 33 sq m
  • Sleeps 6
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 33 sq m
  • Sleeps 5
  • 1 King Bed

Standard Room

9.6 out of 10
Exceptional
(17 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

10.0 out of 10
Exceptional
(4 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

1 King Bed, Accessible, Non Smoking

9.8 out of 10
Exceptional
(14 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Hampton Inn & Suites Lubbock Southwest

Pet-friendly hotel with free breakfast connected to a shopping center in Lubbock
Along with an indoor pool, this hotel has a fitness center and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a meeting room, and dry cleaning are onsite. Housekeeping is available on request.
Hampton Inn & Suites Lubbock Southwest offers 80 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 55-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the swimming pool or fitness facility.

Our customers tell us they can't get enough of the helpful staff at Hampton Inn & Suites Lubbock Southwest. During your stay, you'll be connected to a shopping center, and within walking distance of Ballet Lubbock. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a meeting room
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 11 minutes by foot from Ballet Lubbock and a 4-minute drive from South Plains Mall
  • Cats and dogs welcome for a fee
Hampton Inn & Suites Lubbock Southwest offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is available daily. WiFi and wired Internet are free in public spaces.

The business-friendly Hampton Inn & Suites Lubbock Southwest also features multilingual staff, coffee/tea in a common area, and complimentary newspapers in the lobby. Free self parking is available.

Smoking is allowed in designated areas at this Lubbock hotel.

Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2007
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests are required to download the property's Hilton Honors mobile app before check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per stay.
  • Cribs (infant beds) are available for USD 25.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: 1 percent of room rate

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 25.0 per stay
  • Rollaway bed fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts major credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. Guests are required to download the property's Hilton Honors mobile app before check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Lubbock
Hampton Inn Lubbock Southwest
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Hampton Inn & Suites Lubbock Southwest Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 655 out of 1001 reviews
Rating 8 - Good. 199 out of 1001 reviews
Rating 6 - Okay. 72 out of 1001 reviews
Rating 4 - Poor. 40 out of 1001 reviews
Rating 2 - Terrible. 35 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Alondra

Travelled with family
Liked: Amenities, property conditions & facilities
We had an amazing stay at this hotel! The staff was welcoming, and the overall experience was excellent. The breakfast in particular was a highlight—fresh, delicious, and with plenty of options to choose from. The only small downside was that housekeeping didn’t come by the next day to change the bed sheets or take out the trash, which we expected. Still, everything else about our stay was wonderful, and we would definitely return.
Stayed 2 nights in May 2025

2/10 Terrible

Janeth

Stayed 1 night in Mar 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A comfortable hotel

It seems to be a newer facility. It’s a little harder to get to but it’s quiet and comfortable. They were having internet issues but handled it professionally.
Stayed 1 night in May 2025

2/10 Terrible

Jackie

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Will not stay here again
Stayed 1 night in May 2025

8/10 Good

Stanley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Elaine

Disliked: Staff & service
Stayed 2 nights in Apr 2025

8/10 Good

Lisia

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice, but the rooms were in need of new carpets. The staff and cleanliness was awesome!!
Stayed 1 night in Apr 2025

8/10 Good

GARY LEE MURRAY

Stayed 1 night in Apr 2025

10/10 Excellent

Stephen

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay with great hospitality! The staff was so friendly and accommodating:) Highly recommend!
Stayed 2 nights in Apr 2025

10/10 Excellent

Dee

Travelled with family
Liked: Property conditions & facilities, room comfort

Great stay!

Everything was as promised on the website. Nice breakfast, and when we checked out (Easter Sunday) they gifted us a large, locally made peanut patty candy!
Stayed 1 night in Apr 2025

6/10 Okay

Ayerim

Travelled with family
Stayed 2 nights in Apr 2025

10/10 Excellent

Tobi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Oscar

Stayed 1 night in Apr 2025

10/10 Excellent

Thomas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Aileen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in Apr 2025

10/10 Excellent

Jessica

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel! The rooms are big and clean and the staff was great!
Stayed 1 night in Apr 2025

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Chad

Stayed 5 nights in Mar 2025

6/10 Okay

Clara

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Only thing my bathroom/ shower was dirty I’m guessing they forgot to clean the shower, I was mad but didn’t get to upset because they sent someone up right away
Stayed 3 nights in Mar 2025

8/10 Good

Judith

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Would Stay Again

Check in was fast! Friendly Staff at the front desk and Breakfast Area. We even received extra towels and toiletries in a basket by our door. The Breakfast was outstanding! It had a huge variety. The beds were comfortable and all outlets worked. Downside the restroom ceiling was peeling, the desk chair was stained, and on the last night we found a styrofoam bowl with rice behind the bed. We didn’t say anything since it was our last night. We would definitely stay here again, but will check everywhere before staying in another room. I chose this hotel because of the 9.0 rating. I would give it 8.5 because it needs a refresh and extra diligence in cleaning.
Stayed 4 nights in Mar 2025

10/10 Excellent

Misti

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in very easy, room could use some upgrades as carpet was frayed but other than that was fine. Room was big and plenty of room.
Stayed 1 night in Mar 2025

10/10 Excellent

teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean. The staff at the front desk were very friendly and I appreciate a smile when met.
Stayed 1 night in Mar 2025

10/10 Excellent

CHRISTINA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

CHRISTINA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

You won’t find anything better!

We came for a tournament and our team stayed here. The hotel was very accommodating to our needs. Allowed us to gather and have a pizza party in the lobby. The front desk was very friendly. Housekeeping was there for all of our needs and greeted us with a smile. The rooms are extremely clean and comfortable. I will be staying here everytime I come to Lubbock.
Stayed 2 nights in Mar 2025