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MCM Eleganté Hotel & Suites

3.5 star property

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Photo gallery for MCM Eleganté Hotel & Suites

Exterior
Standard Room, 2 Queen Beds, Non Smoking
Interior
Interior
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Pool

Explore the area

Map
801 Avenue Q, Lubbock, TX, 79401
  • Buddy Holly Center
    ‪3 min drive‬
  • Texas Tech University
    ‪4 min drive‬
  • University Medical Center
    ‪4 min drive‬
  • Lubbock, TX (LBB-Preston Smith Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • City view
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

MCM Eleganté Hotel & Suites

Hotel with free breakfast, near Texas Tech University
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite.
MCM Eleganté Hotel & Suites offers 293 air-conditioned accommodations with coffee/tea makers and designer toiletries. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.
The free breakfast at MCM Eleganté Hotel & Suites gets high marks from our customers. During your stay, you're just a quick walk from Lubbock Memorial Civic Center. You'll find features like free WiFi in public areas, free self parking, and a free roundtrip airport shuttle.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking, extended parking, and RV/bus/truck parking
  • Enjoy American cuisine while dining at Rustler Cafe
  • Take a swim in the indoor pool
  • Services include a porter, luggage storage, and wedding services
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the breakfast
  • Just a 3-minute drive from Buddy Holly Center and a few minutes from Texas Tech University
  • Free airport and local-area shuttle service
  • Pets welcome for a fee
MCM Eleganté Hotel & Suites offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 14000 square feet (1301 square meters) and includes a conference center. MCM Eleganté Hotel & Suites also features a vending machine, a fireplace in the lobby, and laundry facilities. A roundtrip airport shuttle (available 24 hours) and an area shuttle are free. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Lubbock hotel is smoke free.

Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM. The hotel hosts a free manager's reception on select days.
Rustler Cafe - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free area shuttle
  • Area shuttle
  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free manager's reception (select days)

Restaurants on site

  • Rustler Cafe

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (14,000 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways
  • Lift (106 centimetre wide door)
  • Pool hoist on site
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 4 children stay free in the same room as the parent or guardian when using exisiting bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel MCM
MCM Eleganté Hotel Lubbock
MCM Eleganté Lubbock
MCM Hotel
MCM Eleganté Hotel
Mcm Elegante & Suites Lubbock
MCM Eleganté Hotel & Suites Hotel
MCM Eleganté Hotel & Suites Lubbock
MCM Eleganté Hotel & Suites Hotel Lubbock

MCM Eleganté Hotel & Suites Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 560 out of 1007 reviews
Rating 8 - Good. 232 out of 1007 reviews
Rating 6 - Okay. 117 out of 1007 reviews
Rating 4 - Poor. 51 out of 1007 reviews
Rating 2 - Terrible. 47 out of 1007 reviews

8.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Brandon

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Very old

The rooms are very old. The rooms need to be updated, not worth the money
Stayed 1 night in Feb 2025

10/10 Excellent

Roxanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay it was very clean and very nice people. We also enjoyed the breakfast.
Stayed 1 night in Feb 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel , with a bar, restaurant and pool. The staff is fantastically helpful and so sweet. The cost is the icing.
Stayed 1 night in Feb 2025

8/10 Good

David

Stayed 1 night in Jan 2025

8/10 Good

DANIEL, Laredo

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Bar seats and tables should be open 24/7 and not kick people out at midnight it’s worst sending them to the other side of hotel where there’s room and people sleeping…
Stayed 2 nights in Jan 2025

6/10 Okay

Steven

Liked: Cleanliness, property conditions & facilities
Not enough people at the desk to check in. Had to wait way too long. Lots of people. A woman came out of the back and saw the line and walked off. No tv guide. Very annoying.
Stayed 1 night in Feb 2025

4/10 Poor

William

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Veronica, Los Lunas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Brenna

Stayed 3 nights in Jan 2025

10/10 Excellent

thomas

Stayed 1 night in Jan 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Avoid! You get what you pay for.

Hands down, worst place I’ve stayed. Found a very large hairball next to the bed. First night, no hot water, was barely warm the second day. Walls were peeling, bathtub didn’t drain.
Stayed 1 night in Jan 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Jan 2025

10/10 Excellent

nhi

Stayed 1 night in Jan 2025

6/10 Okay

james

Business traveller, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It’s okay staff was good. Just need better maintenance and renovation
Stayed 1 night in Jan 2025

10/10 Excellent

viola

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Melissia

Stayed 1 night in Jan 2025

2/10 Terrible

benito

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole reason we got this Hotel is for the inside pool. IT IS SHUT DOWN DUE TO MAINTENANCE!!! Put it on your website! Lady that checked us in was rude. There where way too many options in town. It broke my Sons heart.
Stayed 1 night in Jan 2025

10/10 Excellent

Timothy

Stayed 1 night in Jan 2025

10/10 Excellent

Kevin

Stayed 1 night in Jan 2025

10/10 Excellent

Leisha, Duncan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Always stay here when visiting TTU events. Breakfast was very good.
Stayed 1 night in Jan 2025

4/10 Poor

Judd

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The pool closed at 8:00. This is ridiculous. It is common when traveling to come back to the hotel after dinner and enjoy the pool. The indoor heated pool was a main reason we chose the hotel, so when we arrived at 7:45 it was too late. The room was fine but the bed sank in the middle. We had a great experience recently at the Elegante in Abilene, but this was very disappointing.
Stayed 1 night in Jan 2025

10/10 Excellent

Caleb

Stayed 1 night in Jan 2025

10/10 Excellent

James

Stayed 3 nights in Jan 2025

10/10 Excellent

Brenden

Stayed 1 night in Jan 2025

10/10 Excellent

Kenzi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024