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MCM Eleganté Hotel & Suites

3.5 star property

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Photo gallery for MCM Eleganté Hotel & Suites

Exterior
Breakfast, lunch, dinner served; American cuisine
Interior
Breakfast, lunch, dinner served; American cuisine
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Pool

Explore the area

Map
801 Avenue Q, Lubbock, TX, 79401
  • Buddy Holly Center
    ‪19 min walk‬
  • Texas Tech University
    ‪3 min drive‬
  • University Medical Center
    ‪3 min drive‬
  • Lubbock, TX (LBB-Preston Smith Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking

8.6 out of 10
Excellent
(38 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(72 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

9.6 out of 10
Exceptional
(20 reviews)
  • 39 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

MCM Eleganté Hotel & Suites

Hotel with free breakfast, near Texas Tech University
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite.
MCM Eleganté Hotel & Suites offers 293 air-conditioned accommodations with coffee/tea makers and designer toiletries. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.
The free breakfast at MCM Eleganté Hotel & Suites gets high marks from our customers. During your stay, you're just a quick walk from Lubbock Memorial Civic Center. You'll find features like free WiFi in public areas, free self parking, and a free roundtrip airport shuttle.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking, extended parking, and RV/bus/truck parking
  • Enjoy American cuisine while dining at Rustler Cafe
  • Take a swim in the indoor pool
  • Services include a porter, luggage storage, and wedding services
  • Onsite recreation includes a gym
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 4-minute drive from Texas Tech University and a few minutes from Buddy Holly Center
  • Free airport and local-area shuttle service
  • Pets welcome for a fee
MCM Eleganté Hotel & Suites offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 14000 square feet (1301 square meters) and includes a conference center. MCM Eleganté Hotel & Suites also features a vending machine, a fireplace in the lobby, and laundry facilities. A roundtrip airport shuttle (available 24 hours) and an area shuttle are free. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Lubbock hotel is smoke free.

Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM. The hotel hosts a free manager's reception on select days.
Rustler Cafe - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free area shuttle
  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free manager's reception (select days)

Restaurants on site

  • Rustler Cafe

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (14,000 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways
  • Lift (106 centimetre wide door)
  • Pool hoist on site
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 4 children stay free in the same room as the parent or guardian when using exisiting bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel MCM
MCM Eleganté Hotel Lubbock
MCM Eleganté Lubbock
MCM Hotel
MCM Eleganté Hotel
Mcm Elegante & Suites Lubbock
MCM Eleganté Hotel & Suites Hotel
MCM Eleganté Hotel & Suites Lubbock
MCM Eleganté Hotel & Suites Hotel Lubbock

MCM Eleganté Hotel & Suites Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 554 out of 1003 reviews
Rating 8 - Good. 228 out of 1003 reviews
Rating 6 - Okay. 117 out of 1003 reviews
Rating 4 - Poor. 52 out of 1003 reviews
Rating 2 - Terrible. 52 out of 1003 reviews

8.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Cristina

Liked: Cleanliness, property conditions & facilities
The breakfast was ok… food was cold
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay!!

The place was clean and had a great breakfast. There was a gentleman in the breakfast area that showed love to everyone that walked in. Especially the kids.
Stayed 1 night in Mar 2025

8/10 Good

S. Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Rachel

Stayed 1 night in Mar 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Teandra

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk was really nice and room was decent
Stayed 2 nights in Mar 2025

10/10 Excellent

Micah

Stayed 2 nights in Feb 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Deddie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My families experience was amazing. We’ve stayed here multiple times and will keep coming back due to their customer service. Breakfast is always my kids favorite, the rooms are spacious and the beds comfy.
Stayed 1 night in Mar 2025

2/10 Terrible

Paul

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Elegante is a misrepresentation. Bathroom was deteriorated. Shower was badly clogged. Room was dated and dressers wouldn't stay closed. Ac was so loud and couldn't keep the room cool. Pictures made it look much nicer than it was and I felt like I really overpaid. Is rather do something like holiday inn or some other major name. Not worth the price
Stayed 1 night in Mar 2025

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great property, friendly staff and lots of amenities
Stayed 2 nights in Mar 2025

4/10 Poor

Shontia

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Ej

Stayed 1 night in Mar 2025

2/10 Terrible

Kimberly

Disliked: Cleanliness, amenities, property conditions & facilities
Multiple items broken in room including air conditioner and tub stopped up.
Stayed 1 night in Feb 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Nice & clean
Stayed 1 night in Mar 2025

4/10 Poor

Scott

Travelled with family, Travelled with group
Disliked: Staff & service, amenities
Imagine this. Big event (cornhole tournament) going on at events center next door. Packed house at hotel. Two lady dining room attendant's advised Dining room Closed for lunch (only soup/salad) SATURDAY because “CHEF” was out getting supplies at 12:30PM and should be good to go by 4:00 service. Only to find out later there were two more chefs in back!!!! I can Tell you that I wouldn’t trust any of these people on the noon shift from that day. Shady s-it going on here. The bar gal and evening dining room lady attendants were DELIGHTFULL!! Won’t happen again.
Stayed 3 nights in Feb 2025

10/10 Excellent

Megan

Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Property conditions & facilities

Relaxed pool time

We enjoyed are time and front desk I forgot her name but she was the one that checked us in she went beyond to make sure we had pool time which was extremely nice but f her but it was a relaxing stay
Stayed 1 night in Mar 2025

6/10 Okay

Megan Jae

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Ethan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Kirby

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good value

Nice and quiet. Clean rooms. A good value overall.
Stayed 1 night in Mar 2025

10/10 Excellent

Cassandra

Stayed 1 night in Mar 2025

6/10 Okay

Clarence

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

Sliding down hill slowly

I have a love-hate relationship with this hotel. I love the onsite restaurant, I love the breakfast, I love the rooms in the Atrium. I don't love that the ice machines never work, the vending rarely works and the crazy noise around the property (loud teens and drunk adults).
Stayed 2 nights in Mar 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was just for one night and we loved it we ate at rustlers for dinner amd it was amazing and their breakfast was amazing as well
Stayed 1 night in Mar 2025