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MCM Eleganté Hotel & Suites

3.5 star property

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Photo gallery for MCM Eleganté Hotel & Suites

Exterior
Lobby sitting area
Interior
Breakfast, lunch, dinner served; American cuisine
Interior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
801 Avenue Q, Lubbock, TX, 79401
  • Place, Lubbock Memorial Civic Center
    ‪3 min walk‬
  • Place, Buddy Holly Center
    ‪19 min walk‬
  • Place, Texas Tech University
    ‪4 min drive‬
  • Airport, Lubbock, TX (LBB-Preston Smith Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(122 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, blackout curtains, iron/ironing board

Standard Room, 1 King Bed with Sofa bed

8.2 out of 10
Very good
(45 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(33 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed with Sofa bed, Mobility Accessible

Hypo-allergenic bedding, blackout curtains, iron/ironing board

Standard Room, 1 King Bed with Sofa bed, Mobility Accessible

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

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About this property

MCM Eleganté Hotel & Suites

An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite.
MCM Eleganté Hotel & Suites offers 293 air-conditioned accommodations with coffee/tea makers and designer toiletries. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.
The free breakfast at MCM Eleganté Hotel & Suites gets high marks from our customers. During your stay, you're just a quick walk from Lubbock Memorial Civic Center. You'll find features like free WiFi in public areas, free self parking, and a free roundtrip airport shuttle.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking, extended parking, and RV/bus/truck parking
  • Enjoy American cuisine while dining at Rustler Cafe
  • Take a swim in the indoor pool
  • Services include a porter, luggage storage, and wedding services
  • Onsite recreation includes a gym
  • Guests have great things to say about the breakfast and the helpful staff
  • 5 minutes by foot from Lubbock Memorial Civic Center and a 3-minute drive from Buddy Holly Center
  • Free airport and local-area shuttle service
  • Pets welcome for a fee
MCM Eleganté Hotel & Suites offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 14000 square feet (1301 square meters) and includes a conference center. MCM Eleganté Hotel & Suites also features a vending machine, a fireplace in the lobby, and laundry facilities. A roundtrip airport shuttle (available 24 hours) and an area shuttle are free. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Lubbock hotel is smoke free.

Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM. The hotel hosts a free manager's reception on select days.
Rustler Cafe - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free area shuttle
  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free manager's reception (select days)

Restaurants on site

  • Rustler Cafe

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (14,000 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways
  • Lift (106 centimetre wide door)
  • Pool hoist on site
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 4 children stay free in the same room as the parent or guardian when using exisiting bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel MCM
MCM Eleganté Hotel Lubbock
MCM Eleganté Lubbock
MCM Hotel
MCM Eleganté Hotel
Mcm Elegante & Suites Lubbock
MCM Eleganté Hotel & Suites Hotel
MCM Eleganté Hotel & Suites Lubbock
MCM Eleganté Hotel & Suites Hotel Lubbock

MCM Eleganté Hotel & Suites Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 712 out of 1283 reviews
Rating 8 - Good. 265 out of 1283 reviews
Rating 6 - Okay. 163 out of 1283 reviews
Rating 4 - Poor. 81 out of 1283 reviews
Rating 2 - Terrible. 62 out of 1283 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Patty

I LOVE this hotel.
Stayed 1 night in Sep 2025

8/10 Good

Mandi

Travelled with group
Liked: Cleanliness, staff & service, amenities
Breakfast was good!! Staff very nice at check in!
Stayed 1 night in Jan 2026

4/10 Poor

Brett

Travelled with family
Disliked: Cleanliness, amenities
Dirty room, cob webs everywhere, toilet wouldnt flush, not what i expected at all
Stayed 1 night in Jan 2026

10/10 Excellent

Alex, lynn

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love it!!
Stayed 8 nights in Dec 2025

4/10 Poor

Jason

Disliked: Cleanliness, amenities
Needs improvements. Old and ran down
Stayed 1 night in Jan 2026

10/10 Excellent

Kim

Stayed 1 night in Jan 2026

8/10 Good

AMANDA

Liked: Cleanliness, amenities
Staff at the front desk was so nice.
Stayed 1 night in Jan 2026

10/10 Excellent

Usha lakshmi

Stayed 1 night in Jan 2026

10/10 Excellent

Martin

Travelled with group
Liked: Cleanliness, property conditions & facilities
Very nice rooms and restaurant
Stayed 1 night in Jan 2026

6/10 Okay

Jacob

Liked: Cleanliness, amenities, property conditions & facilities
The receptionist Shelly was very rude during checkin. I didn’t find it amusing at all when she advised me “not to bring my 12 kids to the pool area.” Found it real disrespectful. Funny how some people assume that apparently from looks.
Stayed 1 night in Jan 2026

10/10 Excellent

Clarissa

Stayed 1 night in Jan 2026

10/10 Excellent

Francis

Liked: Cleanliness, property conditions & facilities
Everything was perfect
Stayed 7 nights in Dec 2025

10/10 Excellent

Camilla

Stayed 1 night in Jan 2026

8/10 Good

Amber

Travelled with family
Liked: Cleanliness, staff & service
Clean and very nice staff.
Stayed 1 night in Jan 2026

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel staff was friendly. The room was clean and the breakfast buffet was amazing!! For the price, you can't beat it.
Stayed 1 night in Jan 2026

6/10 Okay

Clay

Business traveller
Liked: Property conditions & facilities
Disliked: Cleanliness
Staff is great i checked in to a dirty Room
Stayed 3 nights in Jan 2026

8/10 Good

Gary

Liked: Cleanliness, amenities
Bathroom is old and somewhat ugly. Breakfast area was being renovated and the food was hidden behind a wall. First breakfast was cold. Second day breakfast was great. Hallways going to rooms were very dusty and workers present. Hotel is very large so one section at a time should be closed for repairs.
Stayed 2 nights in Jan 2026

10/10 Excellent

Ashley

Stayed 1 night in Jan 2026

8/10 Good

Loreta

Great se
Stayed 1 night in Jan 2026

4/10 Poor

Dahlia

Travelled with family
Disliked: Cleanliness, property conditions & facilities
When I got to my room, there was a pair of men’s dirty underwear hanging over the shower curtain rod. The front desk sent I made, and she asked me if I had gloves to give them. I spoke to the manager, and he seemed uninterested and even offering an apology. Would never stay there again.
Stayed 1 night in Jan 2026

10/10 Excellent

Daniel

Stayed 1 night in Jan 2026

10/10 Excellent

Trey

Stayed 2 nights in Jan 2026

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Everything was really good
Stayed 1 night in Jan 2026

8/10 Good

Greg

Stayed 1 night in Jan 2026

8/10 Good

Mike

Travelled with family
Liked: Staff & service, amenities
The staff make this rating four stars. The room was less than perfect, in need of serious updates. Bed was comfortable, bath needs work. The staff was excellent, all the way around, from the pick up at the airport all the way through check out. Friendly, courteous, and responsive.
Stayed 2 nights in Jan 2026