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Best Western Grand Hotel Guinigi

4.0 star property

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Photo gallery for Best Western Grand Hotel Guinigi

Exterior
Breakfast and dinner served
Point of interest
Exterior
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Via Romana 1247, Lucca, LU, 55100
  • Place, Walls of Lucca
    ‪2 min drive‬
  • Place, Cathedral of St Martin
    ‪4 min drive‬
  • Place, Guinigi Tower
    ‪8 min drive‬
  • Airport, Pisa (PSA-Galileo Galilei)
    ‪33 min drive‬

Room options

View all photos for Deluxe Suite, Multiple Beds, Jetted Tub

In-room safe, individually decorated, desk, laptop workspace

Deluxe Suite, Multiple Beds, Jetted Tub

9.0 out of 10
Wonderful
(2 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for Classic Room, 1 King Bed

In-room safe, individually decorated, desk, laptop workspace

Classic Room, 1 King Bed

9.0 out of 10
Wonderful
(12 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Room, 2 Single Beds

In-room safe, individually decorated, desk, laptop workspace

Classic Room, 2 Single Beds

8.8 out of 10
Excellent
(3 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Room, Multiple Beds

In-room safe, individually decorated, desk, laptop workspace

Classic Room, Multiple Beds

10.0 out of 10
Exceptional
(1 review)
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Terrace

In-room safe, individually decorated, desk, laptop workspace

Suite, 1 King Bed, Terrace

9.0 out of 10
Wonderful
(2 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds

Family Room, Multiple Beds

7.6 out of 10
Good
(4 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for 2 Single Beds, Classic Room

In-room safe, individually decorated, desk, laptop workspace

2 Single Beds, Classic Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Classic Room, 1 King Bed

In-room safe, individually decorated, desk, laptop workspace

Classic Room, 1 King Bed

  • Sleeps 2
  • Free Wi-Fi

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About this property

Best Western Grand Hotel Guinigi

Along with a restaurant, this hotel has a fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, a business center, and conference space.
Best Western Grand Hotel Guinigi offers 167 accommodations with safes and coffee/tea makers. Each accommodation is individually decorated. 32-inch Smart televisions come with satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bidets, and hair dryers.

This Lucca hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Best Western Grand Hotel Guinigi. During your stay, you'll be within walking distance of Walls of Lucca. Features include free WiFi in public areas and free self parking, plus a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking and RV/bus/truck parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a porter, and luggage storage
  • Onsite recreation includes a gym, bike rentals, and a playground
  • Just a 2-minute drive from Walls of Lucca and a few minutes from Piazza dell'Anfiteatro
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center, 8 meeting rooms, and coworking spaces.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 8396 square feet (780 square meters) and includes a conference center. A fitness center, a terrace, and a vending machine are also featured at the family-friendly Best Western Grand Hotel Guinigi. Self parking is free. A complete renovation of Best Western Grand Hotel Guinigi was completed in January 2023.

Smoking is allowed in designated areas at this 4-star Lucca hotel.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10:00 AM.
Onsite venue - This restaurant serves breakfast and dinner. Reservations are required.
Onsite venue #2 - cocktail bar. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10:00 AM for a fee: EUR 10 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Gym
  • Playground
  • TV in common areas

Family friendly

  • Art supplies
  • Children's games
  • Cot (surcharge)
  • High chair
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 8 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (8,396 square foot of space)
  • Coworking space

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Front entrance ramp
  • Lift (90 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1993
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • Local artist showcase
  • Reception hall
  • Renovated entire property - January 2023
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 12 per pet, per day
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30 per night.
  • Cribs (infant beds) are available for EUR 12.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 10 per person
  • Pet fee: EUR 12 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 12.0 per day
  • Rollaway bed fee: EUR 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number IT046017A1RN5L686W
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Best Western Grand Guinigi
Best Western Grand Guinigi Lucca
Best Western Grand Hotel Guinigi
Best Western Grand Hotel Guinigi Lucca
Best Western Hotel Guinigi
Grand Guinigi
Grand Hotel Guinigi
Guinigi Grand Hotel
Guinigi Hotel
Hotel Guinigi
Best Western Lucca
Lucca Best Western
Best Grand Guinigi Lucca
Best Western Grand Hotel Guinigi Hotel
Best Western Grand Hotel Guinigi Lucca
Best Western Grand Hotel Guinigi Hotel Lucca

Best Western Grand Hotel Guinigi Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 281 out of 571 reviews
Rating 8 - Good. 229 out of 571 reviews
Rating 6 - Okay. 45 out of 571 reviews
Rating 4 - Poor. 10 out of 571 reviews
Rating 2 - Terrible. 6 out of 571 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Timur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Highly recommend
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Meow Yin

Liked: Cleanliness, amenities, property conditions & facilities
Big, spacious clean room, very comfortable stay
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Leon

Liked: Cleanliness, staff & service
Great location. Reasonable price. Clean
Stayed 10 nights in Jan 2026
Verified

8/10 Good

John Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good accommodation and excellent restaurant.
Stayed 5 nights in Oct 2024
Verified

10/10 Excellent

Krassimira

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay!
Stayed 3 nights in Jul 2023
Verified

8/10 Good

Monica

Liked: Cleanliness, staff & service
Our stay was good, it could have been better if we had tea/coffee making facilities or a hot drink machine in the lobby.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Mats

Liked: Cleanliness, staff & service, property conditions & facilities
Bad wifi and mobile acces
Stayed 1 night in Jan 2026
Verified

8/10 Good

Luljeta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice modern hotel in downtown Lucca

A very good and spacious hotel, huge rooms (we had a family suite) and very clean and comfy. Lots of closet space and very fresh.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Sug Hyung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good parking, nice location, and good breakfast!
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Giulia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with stunning views from the rooms!
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Cristiano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, super clean, excellent restaurant, easy parking.
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Fernando Raul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Magnífico!!!
Stayed 2 nights in Jun 2022
Verified

6/10 Okay

Piero

Liked: Staff & service, amenities, property conditions & facilities
Wifi wasnt very good. Lovely staff.
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Lewis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lucca for chilling

Location 2km outside of Lucca, so 20min walk max. Lots of space at the hotel.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Raffaella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with beautiful style ….the hall of the hotel is gorgeous .Spacious room and very polite staff
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

boaz

Liked: Cleanliness, staff & service, property conditions & facilities
Very good service, we loved it
Stayed 1 night in May 2023
Verified

10/10 Excellent

Dwayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Great breakfast with lots of choices. Nice new clean and comfortable rooms. We had dinner at Boomerang restaurant great local place.
Stayed 2 nights in Apr 2023
Verified

8/10 Good

Maria Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Nice location. Friendly staff. Clean.
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Good one stay before travelling g on to airport
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

patrick

Liked: Property conditions & facilities
Nice, clean, spacious room. Not really in a walkable location but a very nice place.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Western grand hotel Guiniji

Spacious hotel with plenty of room unlike the typical European hotels. Quiet, good location, great breakfast. Very clean. Comfortable bed. Free parking!
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

renate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
Stayed 3 nights in Jul 2023
Verified

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Verified

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and new rooms. Breakfast is very good and well served, the staf makes sure nothing is missing at the buffet. Spacious parking lot. Quickly check in/out. Nice pizza place less than 200m from the hotel.
Stayed 2 nights in Aug 2022
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Handy for Lucca

Nice modern hotel. The room was clean and spacious. Staff were very friendly and helpful, the bar staff particularly so. We didn't have breakfast but the food and service at dinner was good. Plenty of parking at the rear. There are several local bars, restaurants, and supermarkets nearby and Lucca centre is about 25 minutes walk.
Stayed 7 nights in Jun 2023