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Giada Palace

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Photo gallery for Giada Palace

Seasonal outdoor pool, open 10:30 AM to 6:00 PM, pool umbrellas
TV, DVD player
A living room with a red sofa, a coffee table with books, a bookshelf, and a large window with curtains.
Comfort Double Room, 1 Bedroom, Pool Access, Garden View
A dining area with a wooden table, white chairs, and a blue tablecloth. There are potted plants on the table and a white cabinet in the background.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
  • Bar

Explore the area

View in a map
Trav Via Carlo Piaggia 118, Lucca, LU, 55100
  • Place, Walls of Lucca
    ‪18 min walk‬
  • Place, Piazza Napoleone
    ‪7 min drive‬
  • Place, Piazza dell'Anfiteatro
    ‪8 min drive‬
  • Airport, Pisa (PSA-Galileo Galilei)
    ‪33 min drive‬

Room options

View all photos for Classic Single Room, 1 Bedroom, Pool Access, Garden View

A bedroom with two single beds, a wooden wardrobe, a television on a dresser, and a window with curtains.

Classic Single Room, 1 Bedroom, Pool Access, Garden View

  • Garden view
  • 15 sq m
  • Sleeps 2
  • 1 Single Bed OR 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Comfort Double Room, 1 Bedroom, Pool Access, Garden View

Comfort Double Room, 1 Bedroom, Pool Access, Garden View

Comfort Double Room, 1 Bedroom, Pool Access, Garden View

  • Garden view
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Giada Palace

Along with a restaurant, this smoke-free inn has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a seasonal outdoor pool. Weekly housekeeping is available.
Giada Palace offers 18 air-conditioned accommodations with private pools and DVD players. Rooms open to patios. Beds feature down comforters and premium bedding. Digital television is provided. Guests can make use of the in-room microwaves and minibars. Bathrooms include bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include shared/communal kitchens and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the inn include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Giada Palace, you'll be within walking distance of Sanctuary of Santa Gemma. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Self parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include a concierge, luggage storage, and a virtual front desk
  • Onsite recreation includes bike rentals
  • 14 minutes by foot from Sanctuary of Santa Gemma and a 2-minute drive from Walls of Lucca
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A seasonal outdoor pool, a terrace, and barbecue grills are also featured at Giada Palace. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Lucca inn is smoke free.

Giada Palace has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking within 10 metres
  • Street parking available
  • Uncovered parking on site (EUR 6 per day; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • DVD player
  • In-room microwave
  • Mini-fridge
  • Private pool
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Luggage storage
  • Virtual front desk

Guest services

  • Concierge services
  • Housekeeping (weekly)
  • Multilingual staff

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • No lift
  • Phone accessibility kit
  • Well-lit path to entrance

More

  • 1 building
  • 3 floors
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • DVD player
  • Private pool
  • TV with digital channels

Food and drink

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Limited room service
  • Microwave
  • Mini-fridge
  • Minibar
  • Oven
  • Shared kitchen access
  • Tea bags/instant coffee
  • Toaster
  • Toaster oven

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 11:00 AM; Check-in end time: 1:30 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Late check-out subject to availability
Late check-out fee: EUR 15

Special check-in instructions

The property charges 3 percent for credit card payments
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 25.0 per night.
  • Cribs (infant beds) are available for EUR 20.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: EUR 6 per day (in/out privileges)
  • Late check-out fee: EUR 15 (subject to availability)
  • Kitchen/kitchenette fee: EUR 15 per night
  • Crib (infant bed) fee: EUR 20.0 per night
  • Rollaway bed fee: EUR 25.0 per night
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open May 01 and close September 10.
  • Pool access available from 10:30 AM to 6:00 PM.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Giada Palace
Giada Palace House
Giada Palace House Lucca
Giada Palace Lucca
Giada Palace Inn Lucca
Giada Palace Inn
Giada Palace Inn
Giada Palace Lucca
Giada Palace Inn Lucca

Giada Palace Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 27 out of 90 reviews
Rating 8 - Good. 35 out of 90 reviews
Rating 6 - Okay. 20 out of 90 reviews
Rating 4 - Poor. 5 out of 90 reviews
Rating 2 - Terrible. 3 out of 90 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

nastaha

Liked: Cleanliness
It was as described, clean but a bit small for 3 persons. Parking was comfortable and safe. I will recommend for short stay while traveling
Stayed 1 night in Aug 2023
Verified

8/10 Good

Gloria

Liked: Cleanliness, staff & service, amenities
Wonderful find for a one night stay. Pros were the pool and pool area, close to. Lucca proper, clean and large room, and excellent air conditioning. Cons were that there was no breakfast even though they're listed as a B&B, no room safe and a shower that worked well. But even with these minor cons, I would totally stay again. Yes the rooms are older but no matter. The staff were excellent, bed was comfy and did I mention how much I loved the pool!? Thank you for a great stay.
Stayed 1 night in Jul 2024
Verified

6/10 Okay

Sofie Amalie Hejn

Disliked: Cleanliness, staff & service
Very little information regarding the facilities. We were told, that there would be breakfast available, but there wasn't. Also very sporadic times for the reception. It says, that it is open from 10:30 until 18:30 but we rarely saw anyone. You would have to call someone and then check in over the phone. But a small walkingtour from the city and a supermarket nearby was great :) Also the pool made it worth it. I just wished that the communication would have been better.
Stayed 4 nights in Aug 2023
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Initially was very good the first man we dealt with was so kind and helpful and our room was ready. However I wasn’t too happy with the condition of the pool as it was filled with bugs. The next day we were struggling to get a taxi from the location and asked another man behind the counter if he could help us as we couldn’t get through to anyone and the apps weren’t working, he just gave us a number which also didn’t work and that was that we then had to walk 45 minutes with bags to try get a taxi to the airport. Very mixed emotions on this one but regarding the price for the one night I wasn’t impressed.
Stayed 1 night in Jun 2024
Verified

6/10 Okay

edward

Disliked: Property conditions & facilities
Improvement should be possible. It took us half an hour to get in, at 1630, so not really a complicated time, I received 5 emails the week before; "what time do you arrive" and answered 4 times; between 1600 and 1700, the "answer" button does not work!! (Expedia problem??) but I found ways to answer, then I received back answers like; "you will find the key to your accommodation, inside the blackbox a the right on the door. Code 811"(which was a wrong code) and "Ok. Write US on -----------" and "please write us on ----------- for check in" all very cryptic, no idea what was meant. Anyway when we finally followed a cleaning person we followed and entered the gate (no doorbell at the gate) (no doorbell at the entrance) after calling once more, and getting the blackbox open there where 4 keys, but I did not have my room number. Once more calling them it appeared......... .........they where inside the hotel! Furthermore no breakfast available (until the 1st of may)
Stayed 2 nights in Apr 2024
Verified

2/10 Terrible

Valerie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Réservé chambre double on nous a donné une twin. Lits d'appoints! Toilettes sale. Douche vetuste.bruit de l'air conditionné plus tuyauteries toute la nuit. Un numéro pour communiquer mais sur repondeur. A fuire pour ce prix
Stayed 1 night in Aug 2024
Verified

6/10 Okay

Riccardo

Tendenzialmente il posto può andar bene, solo che c’è la reception dalle 14:00, si comprendono poco le regole e rispetto alle aspettative per me non le ha soddisfatte. Al telefono molto gentili, mi hanno risolto alcuni inconvenienti e il personale delle pulizie molto disponile, però guardando le foto mi ero fatto un’altra idea io.
Stayed 2 nights in Aug 2024
Verified

2/10 Terrible

Beatrice

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel vetuste, sale, lit de camp a la place d'un lit normal . L'eau de la piscine était verte et malodorante.
Stayed 1 night in Jul 2024
Verified

8/10 Good

Mirta

Liked: Cleanliness, property conditions & facilities
complessivamente è stata un'esperienza positiva, da migliorare il comfort. La camera era pulita, ma si aveva la sensazione che fosse stata fatta una pulizia veloce e si sentiva odore di fumo, anche se non fortissimo. A meno di 2 km dalle mura di Lucca
Stayed 1 night in Apr 2024
Verified

2/10 Terrible

Dan Magnus

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ikke å anbefale!

Absolutt ikke fornøyd med oppholdet. Innsjekk gikk greit, da vi kom på kvelden. Nøkkel var i boks utenfor. Dagen etter gikk jeg for å lete etter resepsjonen, men fant ingen resepsjon eller skilting til en. Tok 7 dager før noen sa hei til oss... Veldig ustabil WIFI, ikke mulig å bruke til å lese nettavis engang. Helt ubrukelig til streaming av filmer osv. Var ikke noe restaurant eller bar som det står det skal være. Minibar var defekt. Måtte sove med ørepropper fordi den bråket så mye. Det var mugg/sopp i dusjen og dusjforhenget var ødelagt. Renholdet var generelt dårlig, med mye støv på overflater og ting i kroker. Fungerer kanskje for en natt, men absolutt ikke verdt prisen for flere netter.
Mugg / sopp i dusjen
Defekt dusjforheng
Støv over speil, fant mye støv på flere overflater
Stayed 9 nights in Aug 2023
Verified

8/10 Good

Nanne Beate Rynning

Liked: Cleanliness, staff & service, room comfort

Greit hotell med trivelig ansatte.

Vi hadde det bra. Hyggelig personale. Dusj funket ikke helt. Pluss med basseng
Stayed 6 nights in Sep 2022
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es ist sehr ruhig. Die Klimaanlage im Zimmer ist sehr gut, großes weiches Bett. Das Wasser im Pool hat die richtige Temperatur. Man kann hier gut parken, mit Auto und Motorrad. Die Leute sind nett. Man sollte aber Sportschuhe anziehen, wenn man in die Stadt will, denn das dauert eine halbe Stunde oder ein bisschen mehr (wenn man, so wie ich, nicht mit dem Bus fahren will).
Stayed 3 nights in Jun 2022
Verified

8/10 Good

Mo

Liked: Cleanliness, staff & service, amenities
Super goede prijs kwaliteitverhouding. Kamer bevat een heerlijk groot tweepersoonsbed, goede airco en een kleine koelkast. Wij zijn aangenaam verrast. Binnen 15 minuten loop je naar de poort van Lucca maar ook prima uitgangspunt om andere dorpen met de auto te bezoeken. Wij zijn gaan Canyonen in de Lima rivier, hele grote aanrader! Kan al met kinderen vanaf 10 jaar. Als ik een minpuntje moet noemen is dat het zwembad niet heel schoon is.
Stayed 3 nights in Aug 2021
Verified

10/10 Excellent

Francesco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ottima struttura

Ho avuto un problema alla camera la notte, la mattina dopo ho avvisato la direzione, dopo 2 secondi avevo una nuova camera. Veramente efficiente
Stayed 4 nights in Aug 2020
Verified

6/10 Okay

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Avoid room 3 check in advance balcony allocation

Our booking confirmed a room with balcony and garden view, we were given on arrival a small ex permanent resident room tainted by heavy smoking oudour. We asked to be moved and we're allocated a more pleasant alternative but again with no balcony a feature we looked forward to utilising. We could not understand why our timely placed booking did not secure the type of room confirmed. The local reception staff did not offer explanation. We enjoyed our stay and the facilities but the issue with the room allocation taints our overall opinion
Stayed 4 nights in Aug 2019
Verified

10/10 Excellent

GP

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff! Extremely clean. Alejandra and her team are available 24/7 to go beyond any expectations. Kids very happy with the pool, tennis table and chillout for adult. Walking distance to one of the most charming city globally. Highly recommended.
Stayed 2 nights in Aug 2019
Verified

8/10 Good

Régine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon rapport qualité prix à Lucca

Chambre spacieuse et propre. Le jardin et le coin piscine sont agréables. Si vous voulez prendre le petit déjeuner il faut réserver la veille. Il faut systématiquement prendre la voiture l’environnement immédiat de l’hôtel n’est ni charmant ni typique. Il faut juste quelques minutes en voiture pour rejoindre Lucca.
Stayed 1 night in Aug 2019
Verified

8/10 Good

Narine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very good

Everything is good and clean. The owner of hotel, Alejandra, is an incredibly pleasant woman. She has a rare energy, that spread quietness to all around.
Stayed 5 nights in Jun 2019
Verified

8/10 Good

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good budget stay

Very friendly and helpful lady who met us on reception. Gave lots of tips about local area and map to orientate. Room was large and clean and bathroom had everything we needed. Quite lot of noise from youths on the street until late. Breakfast was plentiful and served with a smile,
Stayed 1 night in Jun 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tutto positivo e molto vicino all’ospedale per chi ha bisogno di stare accanto a parenti ricoverati.
Stayed 2 nights in May 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel está en el polígono industrial. Aparcamiento gratis. La recepción se cierra a partir de las 19.30, pero dejan las llaves. La habitación muy cómoda. La mujer de la recepción - muy amable y simpática. El desayuno - muy bién. Una estancia agradable.
Stayed 1 night in Oct 2018
Verified

10/10 Excellent

Eli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best place to stay in Lucca

Amazing stay. The owner Christian was so welcoming and generous. The location was perfect, no more than 10 mins from the centre of Lucca and the rooms were extremely comfortable. I look forward to coming back and staying again soon.
Stayed 1 night in Aug 2018
Verified

10/10 Excellent

CHENG-WEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lucca Summer Festival

For me perfect to reach the center by bike of 15 minutes while fully booked & overpricing during Lucca Summer Festival ! Friendly and helpful staff. Not to mention sunny afternoon beside the pool...
Stayed 2 nights in Jul 2018
Verified

8/10 Good

ALEX

Liked: Cleanliness, staff & service, property conditions & facilities

big cold rooms but not close to old city

a bit removed from the main action inside the walled city. nothing within walking distance like restaurant or market. but you can rent a bike at the hotel so you can get to the old city faster, and then not have to rent one there, likely at a higher price. BTW renting a bike and riding around the top. also wifi was VERY weak. i got email in and out on phone, but tablet could only receive messages
Stayed 1 night in Jul 2018
Verified

10/10 Excellent

Maurizio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Facile da raggiungere, comodissimo, molto pulito, confortevole. Personale stupendo. Lo cosiglierei a tutti. Se potro' ci tornero'
Stayed 1 night in Jul 2018