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AMERON Luzern Hotel Flora

4.0 star property

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Photo gallery for AMERON Luzern Hotel Flora

Italian cuisine
Terrace/patio
Lobby
Reception
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Seidenhofstrasse 5, Lucerne, LU, 6002
  • Place, Chapel Bridge
    ‪2 min walk‬
  • Place, Lucerne Town Hall
    ‪3 min walk‬
  • Place, KKL Lucerne
    ‪5 min walk‬
  • Airport, Zürich (ZRH)
    ‪53 min drive‬

Room options

View all photos for Boutique Comfort

Premium bedding, in-room safe, blackout curtains, soundproofing

Boutique Comfort

  • Sleeps 2

View all photos for Boutique Premium

Premium bedding, in-room safe, blackout curtains, soundproofing

Boutique Premium

  • Sleeps 2

View all photos for Standard Double Room

Premium bedding, in-room safe, blackout curtains, soundproofing

Standard Double Room

9.2 out of 10
Wonderful
(101 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room

Premium bedding, in-room safe, blackout curtains, soundproofing

Premium Room

9.0 out of 10
Wonderful
(22 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Room

Premium bedding, in-room safe, blackout curtains, soundproofing

Comfort Room

9.0 out of 10
Wonderful
(30 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Deluxe Room

Premium bedding, in-room safe, blackout curtains, soundproofing

Deluxe Room

9.0 out of 10
Wonderful
(49 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room

Premium bedding, in-room safe, blackout curtains, soundproofing

Standard Single Room

8.8 out of 10
Excellent
(3 reviews)
  • 16 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Boutique Single Room

Premium bedding, in-room safe, blackout curtains, soundproofing

Boutique Single Room

  • Sleeps 1

View all photos for Boutique Room

Premium bedding, in-room safe, blackout curtains, soundproofing

Boutique Room

  • Sleeps 2

View all photos for Boutique Deluxe

Premium bedding, in-room safe, blackout curtains, soundproofing

Boutique Deluxe

  • Sleeps 2

View all photos for Junior Suite

Premium bedding, in-room safe, blackout curtains, soundproofing

Junior Suite

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

AMERON Luzern Hotel Flora

Lakefront hotel with a restaurant, steps from Chapel Bridge
A restaurant, a bar/lounge, and self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include conference space, concierge services, and dry cleaning.
AMERON Luzern Hotel Flora offers 161 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations and hair dryers.

This Lucerne hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary weekday newspapers; local, long-distance, and international calls are all complimentary (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the breakfast at AMERON Luzern Hotel Flora. During your stay, you're just a quick walk from Chapel Bridge. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy Italian cuisine while dining at BACiO della MAMMA
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes rowing/canoeing and ice skating
  • Guests have good things to say about the accommodations for the cleanliness and overall comfort
  • Steps from Chapel Bridge and Museum Sammlung Rosengart
  • Pets welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 1646 square feet (153 square meters) and includes conference space. A library, a terrace, and multilingual staff are also featured at AMERON Luzern Hotel Flora. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Lucerne hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
BACiO della MAMMA - This restaurant specializes in Italian cuisine.
Bar & Boulevard - Onsite bar. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (CHF 28 per night)
  • Parking on site (CHF 28 per night)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CHF 28 for adults and CHF 14 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • BACiO della MAMMA
  • Bar & Boulevard

Things to do

  • Ice skating
  • Library
  • Rowing/canoeing
  • Shopping
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 1,646 square feet of conference space
  • 4 meeting rooms

Outdoors

  • On a lake
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Hardwood flooring in room
  • Lift (110 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1978
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Free weekday newspapers
  • Iron/ironing board on request
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets: CHF 25.00 per pet, per night

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 0.06 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.80 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 28 for adults and CHF 14 for children
  • Self parking fee: CHF 28 per night
  • Nearby parking fee: CHF 28.00 per night (328 ft away)
  • Pet fee: CHF 25.00 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number KZV-SLU-000031
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Ameron Flora
Ameron Flora Hotel
Ameron Flora Lucerne
Ameron Hotel
Ameron Hotel Flora Lucerne
Flora Hotel
Hotel Ameron
Hotel Ameron Flora
Ameron Luzern Flora Lucerne
Ameron Luzern Hotel Flora Hotel
Ameron Luzern Hotel Flora Lucerne
Ameron Luzern Hotel Flora Hotel Lucerne

AMERON Luzern Hotel Flora Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 718 out of 1054 reviews
Rating 8 - Good. 234 out of 1054 reviews
Rating 6 - Okay. 67 out of 1054 reviews
Rating 4 - Poor. 18 out of 1054 reviews
Rating 2 - Terrible. 17 out of 1054 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Jara

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The Staff were really kind.
Stayed 2 nights in Jan 2026

6/10 Okay

Susana

Stayed 2 nights in Oct 2025

10/10 Excellent

Selina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Jane, Mascot

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff are very helpful, room is clean and great breakfast. Hotel is close to everything.
Stayed 1 night in Oct 2025

10/10 Excellent

martha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was great but definitely not free It cost about $25. A day!!!
Stayed 1 night in Oct 2025

10/10 Excellent

Jeff

Liked: Cleanliness, amenities, property conditions & facilities
Yes the only problem we had they were unable to fix the noise in our bathroom room 601. Other than that very nice place to stay and convenient location.
Stayed 2 nights in Oct 2025

6/10 Okay

Gill

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The room was warm and cramped despite paid upgrade. Shower wouldn't close. Area outside window was noisy. Didn’t sleep well. Disappointed.
Stayed 1 night in Oct 2025

10/10 Excellent

Simon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel in a great location - easy access to the station and right in the heart of the city. We would stay again!
Stayed 2 nights in Oct 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff was very helpful and friendly.
Stayed 1 night in Oct 2025

10/10 Excellent

Symone X

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not pick breakfast options but is satisfied with other services, such as free minibar, etc. hotel supplied 2 memory foam pillows straight away after receiving guests first night feedback. Hotel is warm and clean, quiet and convenient (close to central stations),staffs are warm and helpful,.. A stay filled with warm memories for us! Definitely will choose this hotel again if coming back to Luzern city!
Stayed 2 nights in Oct 2025

8/10 Good

Diane, Onaway

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice but expensive and no breakfast
Stayed 2 nights in Oct 2025

10/10 Excellent

VICTOR

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay at. Location is great, staff is great and restaurant is amazing! Loved everything about our stay in Luzern. I recommend it.
Stayed 1 night in Sep 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good, only issues were getting to the hotel at 9:30am then having to wait until 3pm for checkin after traveling for 18hours; having room blinds that keep falling out of track when closed. Most of staff were very friendly and helpful.
Stayed 1 night in Oct 2025

10/10 Excellent

Xuan

Stayed 1 night in Oct 2025

8/10 Good

Ariana

Stayed 2 nights in Oct 2025

10/10 Excellent

Thao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful,clean and modern hotel,walkable everywhere,
Stayed 2 nights in Oct 2025

10/10 Excellent

Rogelio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice spacious room ,, great friendly staff ,, clean bathroom , comfortable bed
Stayed 1 night in Oct 2025

10/10 Excellent

Greg

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed two nights at the Ameron Luzern Hotel Flora. It was a clean modern property and an easy walk to the train station and a walk over the bridge to Old Town Lucerne. It had an excellent breakfast with a good variety.
Stayed 2 nights in Oct 2025

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location
Stayed 1 night in Sep 2025

10/10 Excellent

Peter

Stayed 4 nights in Oct 2025

10/10 Excellent

Rudolf, Long Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and bathroom. Central location
Stayed 1 night in Oct 2025

10/10 Excellent

Alana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel! Would stay again!
Stayed 2 nights in Oct 2025

10/10 Excellent

Nick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean room, great amenities!
Stayed 1 night in Oct 2025

10/10 Excellent

Joanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room on top floor. No view of note from the balcony/windows, sadly, but hotel very conveniently located close to the station, the river/lake, covered bridges, and other major landmarks. Easy to explore by foot from the hotel. Restaurant was disappointing inasmuch as we struggled to understand the options on the menu. Staff just directed us to a QR code for English version of menu, but that wasn't easy to decipher or use and staff didn't provide additional assistance. Food decent though. Plenty of choice offered at breakfast. Had a pleasant stay!
Stayed 1 night in Oct 2025

10/10 Excellent

Zhizheng

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and nice staff
Stayed 1 night in Oct 2025