28 Apr 2024 by Daniel Höger
Grüezi Reto,Vielen Dank für Ihre sensationelle Bewertung. Es freut uns sehr, dass Sie Ihren Aufenthalt bei uns geniessen konnten und wir würden uns freuen Sie bald wieder bei uns begrüssen zu dürfen.Mit frohem LuzernergrussIhr Ambassador Team
8 Aug 2023 by Daniel Höger
Merci beaucoup pour vos commentaires. Nous sommes vraiment désolés que notre hôtel n'ait pas été à la hauteur de vos attentes. Notre hôtel est indiqué comme self check-in hotel, mais nous sommes à votre disposition de 7 à 23 heures si vous avez des questions.Néanmoins, nous vous remercions de votre visite et vous souhaitons bonne chance.Votre équipe Ambassador
22 Jan 2023 by Daniel Höger
Dear Roger,Thank you for your feedback. We are happy to hear that you enjoyed your stay here with us in Lucerne and we are looking forward to welcome you soon again.Best regardsYour Ambassador Team
10 Nov 2022 by Daniel Höger
Grüezi Nils,Vielen Dank für Ihr Feedback. Es freut uns sehr, dass Sie Ihren Aufenthalt bei uns geniessen konnten und wir würden uns freuen Sie bald wieder bei uns begrüssen zu dürfen. Bis bald und herbstliche LuzernergrüsseIhr Ambassador Team
4 Aug 2022 by Daniel Höger
Grüezi Gabrielle, Vielen Dank für Ihr Feedback. Wir sind selber etwas wegen der Hitze überrascht. Unsere Zimmer haben alle Ventilatoren um es etwas erträglicher zu machen. Trotz allem hoffen wir Sie bald wieder bei uns begrüssen zu dürfen. Mit sommerlichem Luzernergruss Ihr Ambassador Team
28 Apr 2022 by Rezeption Team
Vielen Dank, dass Sie sich für einen Aufenthalt bei uns entschieden haben. Wir danken Ihnen für Ihr Feedback.
9 Aug 2020 by Ursula Brun, Réception
Bonjour nou vous remercions de votre visite. Salutations de Lucerne
2 Oct 2019 by Ursula Brun, Réception
Bonjour, merci beaucoup de votre commentaire. Il était Avec plaisir de vous accueillir. Meilleures salutations
3 Aug 2019 by Ursula Brun, Front Office
Thank you for staying with us.
As a guest of Ambassador Self Check-in Hotel, you'll find a library, a terrace, and multilingual staff. Public spaces have free WiFi. Ambassador Self Check-in Hotel also features tour/ticket assistance, a garden, and concierge services. Parking is available for a fee. This 3-star Lucerne hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
Ambassador Self Check-in Hotel offers 31 accommodations with minibars and a safe. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
For a fee, guests can enjoy a continental breakfast daily.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Special check-in instructions:
There is no front desk at this property. Guests can access their accommodation through a private entrance.
This property does not have a front desk. Guests can access their accommodation through a private entrance.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.